Flights to Beijing Capital

Cons: On board crew provided poor services and lacked proper training. Overall, the crew were hostile toward passengers and did not provide proper services of cleaning the trays or providing adequate beverages during flight

Cons: Shopping items available.

Cons: Extremely poor entertainment system - mostly old movies. No Bollywood movies

Pros: Comfortable seats in Premium Economy.

Cons: Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad.

Pros: Everything is good but there are kids make noisy during the sleeping and no one stop them.

Cons: I experienced a long delay and got stuck sitting in plane got another 2 hours after boarding before we could take off

Pros: What a bad experience People who are more then 60 y old and on wheel chair can’t speak English well crew and team should take charge and handle the situation.

Cons: Quit difficult to travel on air China it was first experience At least they should nice care and show genuine hospitality and respect.

Cons: On 11/29, the flight from Beijing to San Francisco was delayed because the incoming plane was late. All passengers were greeted at SFO with instructions for compensation. The instructions read "To claim the currency compensation, passengers must have a debit card issued in mainland China and marked with Union Pay!" If you are not a Chinese resident, you are out of luck!!! Americans be warned: Fly Air China and be treated a second class passengers!

Cons: Be careful with this airline if you have connections with them. If you’re delayed and miss your connection, they will not help get you onto another flight. You’ll be stranded. Because of this, I had to spend about $1000 to rebook things when my itinerary fell apart because of this one miss.

Pros: Crackers all they gave to eat

Pros: Crew was friendly and helpful.

Cons: Seats are definitely too small in both directions.

Cons: So hot on the plane and cramped.

Pros: Customs really fast

Cons: More movies in different languages

Pros: Less waiting times in Beijing airport.

Pros: The flight attendants were very nice and efficient. Food was good and the wine selections were appropriate for the type of food served.

Pros: Comfortable, kind staff, and great amenities provided on board.

Pros: The flight attendants were very nice and efficient. Food was good and the wine selections were appropriate for the type of food served.

Pros: Delayed and would have appreciated more snacks.

Pros: So this is just a tad bit better than most Chinese airlines. Just a little.

Cons: Food sucked, bags lost, nobody speaks English. Entertainment is ridiculous.

Pros: crew service was good and friendly

Cons: baggage unloading was very slow.

Pros: The airplane is super modern, with AC sockets and entertainment in all economy class. The crew is the most dedicated and caring that I have experienced.

Cons: Option to select Kosher meals etc., as well as have a more "Western-friendly" breakfast option.

Pros: Better than US airlines in service and comfort

Pros: You get what you pay for with the cheap tickets. That’s all I can say about it. Comfort was OK when you sit in the premium economy. Nobody next to me and not crowded like the back of the plane.

Cons: You’d think someone on board would speak English. The crew were just morons. They also lost my bags in the connection. Good luck dealing with baggage claim....

Pros: Food and entertainment was great

Cons: Dirty bathrooms, cramped seats, and still can't believe they still load the front of the plane first... takes forever

Pros: the crew was professional and efficient on board the plane.

Cons: seat space was tight. it was hard to get comfortable

Pros: Upgraded to premium economy.

Cons: NA

Pros: Been flying CX for years and for some reasons this time all the staff members were excellent. From ground to air crew everyone was well informed, nice and helpful. Another surprise was the vegan meal I ordered. Airplane food in general is disgusting, but this time the vegan meal was delicious.

Cons: Flying out from JFK is a nightmare, we had to wait for 40 mins on the runway. Not sure if airlines can actually improve that?

Pros: Nice plane and crew.

Cons: Many delays, lack of communication. Nearly two hours waiting on the tarmac.

Pros: Yes

Cons: It was comfortable flights, reasonable price , very nice crew, they got me all I need.

Pros: Nice crew

Cons: My passport number was incorrect leading to an inconvenience at check in

Pros: Everything

Cons: Nothing

Pros: Nothing!

Cons: $165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

Cons: No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

Pros: Crew is very patients

Cons: Passenger is noisy & very uncooperative it delayed the flight landing!

Pros: Ground staff is friendly and helpful during baggage check-in. Change of gate is notified via SMS & mail.

Cons: Air conditioning at departure hall was not working properly. It feels rather humid while waiting for boarding.

Pros: I finally got to where I needed to be.

Cons: Try be get there on time and not have to delay from original schedule for 5 hours.

Pros: Crew were very nice. Especially Pan (don't know his last name). Food was good, too. I appreciated having movies to watch from the screen on the seat in front of me.

Cons: Too much turbulence! It was quite uncomfortable for a long time. There were not enough comforting announcements from the flight deck to explain it. Crew members need practice in pronouncing English, and louder. Crew volume was too low compared to captain. American movie selection was too limited.

Pros: Everything is good but there are kids make noisy during the sleeping and no one stop them.

Cons: got crushed here at airport. There was a lot of people here at 5am. No one was at the ticket counter and all check-ins were automated. So no staff available at ticket counter. The auto system didn’t recognize my passport with the ticket. Then I had to go to duty manager who was not helpful.

Cons: Boarding had two long lines for economy. Not clear what the system was. Could have been a bit more organized

Cons: Better room in leg and width. Hotter food and tastier.

Pros: Nothing

Cons: Arriving on time

Pros: crew was excellent

Cons: seat was better this flight.

Pros: Seat was not comfortable

Pros: Great crew, but I didn’t really like the Economy Premium seat. Eva Economy I thought was better.

Pros: LOVED the cup of Ramen anytime snack and curved utensils for eating on a moving plane, genius! Service and quality of product is great. If possible, I will always Choose Cathay Pacific airlines over any US Legacy Airlines to Asia any day!

Cons: Stop shrinking the check-in luggage size and allowable weight every few years. It's a nuisance to have to buy new luggage every few years when perfectly working luggage has to be thrown away because of size requirement shrinkage.

Pros: Good movie selection, good meals and great crew

Cons: Next time I will book early to get the business class

Pros: Pleasant attitude of crew.

Cons: Late...again!

Cons: No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

Pros: Very attentive crew

Cons: Nothing is included, but you should also know that going in

Pros: The crew were pretty quick to help.

Cons: The seat was moving of its own accord. I should have paid more for a flatbed. I don’t enjoy the music played at the start and upon takeoff. I wanted to sleep but it was interrupted all the time.

Cons: On board crew provided poor services and lacked proper training. Overall, the crew were hostile toward passengers and did not provide proper services of cleaning the trays or providing adequate beverages during flight

Pros: Check in counter was helpful and friendly

Cons: Better enforcement of 1 carry on @ 7kg. Saw some people with a carry on luggage, a fully stuffed backpack and a reuseable bag... 3 bags??!!!

Pros: Nice flight attendants.

Cons: The flight was scheduled to leave at 9:50pm and it didn't take off until midnight. The many delays appeared poorly handled and communicated, and I spent an hour on the runway before takeoff.

Cons: Food was lacking, everything else excellent! Not enough components to the meals. Be nice to have cheese/crackers. Better salad.

Cons: Air Asia no tienen el mejor servicio de atención y si quieres algo de comer te cobran el doble que en el aeropuerto.

Pros: The staff were attentive. The service was good and overall was okay

Pros: Great service

Pros: Fast boarding ND excellent service

Cons: Very limited moving space