Prices are in Australian Dollars.

Flights to Shanghai

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Economy
Wichita (ICT)
Shanghai Hongqiao Intl
Sat. 12/10
Sat. 19/10
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Information for flights to Shanghai from Australia

Flights arrive in Shanghai
Flights depart from Australia
Flight price $392
Airlines Sichuan Airlines, XiamenAir, AirAsia X, Hainan Airlines, China Southern, Philippine Airlines, China Eastern, Cathay Pacific, Virgin Australia, Qantas Airways

Top tips for finding cheap flights to Shanghai

Looking for cheap airfare to Shanghai? 25% of our users found return tickets to Shanghai for the following prices or less: From Sydney Kingsford Smith $607, from Brisbane $620, from Melbourne & other airports $637

FAQs - Booking Shanghai flights

How long is the flight to Shanghai?

Flights from Sydney 10h 45m
Flights from Melbourne 10h 57m
Flights from Brisbane 10h 10m

What is the cheapest flight to Shanghai?

The cheapest airline ticket to Shanghai from Australia in the last 72 hours was $392 return on the route Sydney to Shanghai. The most popular route is Sydney to Shanghai and the cheapest ticket found on this route in the last 72 hours was $651 return.

Which airlines fly to Shanghai?

In general from Australia, Qantas Airways, China Eastern and Air France fly the most to Shanghai. The most popular route is from Sydney, and Qantas Airways, China Eastern & Air France fly this route the most.

Which public transport services are available from Shanghai Pudong International Airport?

You can take the metro, the Maglev or the bus from Shanghai Pudong International Airport to get into the city centre. If using the metro, take line 2 to Guanglan Road station, where you can transfer to another train that will take you to the city centre. Maglev is the high-speed train that will take you to Longyang Road station; you then need to change to another service towards the city centre. Several bus lines leave from outside both terminals, including a late-night bus and a shuttle bus that goes direct to the city centre.

How can I get from Shanghai Hongqiao International Airport to the city centre using public transport?

From Shanghai Hongqiao International Airport you can take metro lines 2 or 10, both of which will take you straight to the city centre. Metro trains run between 6am and 10pm. There are several bus lines leaving from outside both terminals, including a night bus and a late-night line, with prices from 2 YUAN (about $0.4) to 30 YUAN (about $6).

Are there any on-site airport hotels at Shanghai Pudong International Airport?

T2 Max VIP Hourly Lounge is a hotel located inside Terminal 2, offering rooms for rent at an hourly rate. Dazhong Airport Hotel Shanghai is located between Terminals 1 and 2, a five-minute walk from the airport. Ramada Pudong Airport Shanghai, Shanghai Airlines Travel Hotel and The QUBE Pudong Hotel are all within five to fifteen minutes of the airport, and they all offer shuttle bus transfers.

Which hotels are available in the vicinity of Shanghai Hongqiao International Airport?

Boyue Shanghai Hongqiao Airport Hotel is located in Terminal 2 of the airport. The Shanghai International Airport Hotel is a five-minute walk from the airport, near to Terminal 1; it offers day rooms from 6am to 4pm and has an airport shuttle service available. The Argyle International Airport Hotel is also a five-minute walk from Terminal 1, and offers a free shuttle every hour to Terminal 2.

How does KAYAK find such low flight prices?

KAYAK processes over 2 billion travel queries annually and displays results from hundreds of airlines and third party sites, allowing it to find a variety of flight prices and options. It also displays results from 2M+ properties along with car hire, holiday packages, activities and millions of verified reviews so users can see as many available travel options as possible.

How can Hacker Fares save me money?

Hacker Fares allow you to combine one-way tickets on different airlines when it can save you money over a traditional return ticket.

Does KAYAK query more flight providers than competitors?

Yes, KAYAK has access to more data and information than online travel agencies and consistently outperforms the competition in accuracy, globally.

How does KAYAK’s flight Price Forecast tool help me choose the right time to buy?

KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.

Book Cheap Flights to Shanghai

(Return)
Airports
Origin
Brisbane
$519
only
$519
Melbourne
$443
only
$443
$492
only
$492
Sydney
$392
only
$392
Destination
Shanghai
$392
only
$392
$392
only
$392
Tue., 5 Nov.
SYD
Sydney Kingsford Smith
PVG
Shanghai Pu Dong
23h 05m
Mon., 16 Dec.
PVG
Shanghai Pu Dong
SYD
Sydney Kingsford Smith
17h 05m
Trip: 42 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 165 reviews
Boarding
7.3
Comfort
7.1
Crew
8.0
Entertainment
6.4
Food
6.9
LAX
TNA
Excellent 8.6

Pros: The flight attendants were really nice and the food was surprisingly good!

Cons: The time frame. My flight was supposed to leave at 11:50pm. We left at almost 2am. In which case made me late to a layover I had in China which made me miss my last flight to Japan. BUT, luckily, a woman that worked for the airline in China was able to put me on an air China flight to japan, which again in very grateful for!!!!

CTU
ICN
Good 7.3

Cons: The booking itinerary did not specify that there would be a layover in Jinan. Even though there was, it would have made more sense to allow the continuing passengers to stay on the plane rather than forcing everyone to go through customs at this point.

CTU
XIY
Excellent 8.0

Pros: Food was excellent. Crew was helpful and friendly.

Cons: Plane seats were small -- but as expected to be honest with you.

CTU
LAX
Excellent 9.0

Pros: The crew was very frindly. Tha craft is very clean

Cons: Food for non-Chinese passengers

HGH
LAX
Excellent 9.0

Cons: Very friendly crew members.

Mon., 24 Feb.
SYD
Sydney Kingsford Smith
SHA
Shanghai Hongqiao Intl
27h 35m
Sun., 8 Mar.
SHA
Shanghai Hongqiao Intl
SYD
Sydney Kingsford Smith
13h 50m
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 562 reviews
Overall
7.1
Boarding
7.2
Comfort
7.1
Crew
7.6
Entertainment
6.7
Food
6.9
XIY
XMN
Excellent 8.0

Pros: Crew was amazing. Welcoming, helpful and caroming to passengers needs.

Cons: Replace worn out seats.

SIN
FOC
Mediocre 2.0

Pros: Nothing

Cons: I was charge a terribly high exchange rate for this tickets! Not acceptable at all.

LAX
XMN
Excellent 10.0

Pros: I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.

Cons: They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.

XMN
LAX
Okay 5.0

Cons: Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail.

SEA
SZX
Good 7.0

Pros: The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Cons: Security

Thu., 31 Oct.
AVV
Avalon
SHA
Shanghai Hongqiao Intl
16h 45m
Tue., 5 Nov.
SHA
Shanghai Hongqiao Intl
AVV
Avalon
16h 55m
Trip: 6 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 354 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.1
KIX
HNL
Good 6.3

Pros: Quiet Zone was worth the ¥3500 upgrade!!

Cons: Mobile or self check in in KIX is sorely needed. No one wants to stand in line for 2 hours to check in, it’s 2019.

MLE
KUL
Excellent 8.0

Cons: The small leg space

HNL
KIX
Good 6.6

Pros: Cost can't be beat, friendly service, reminded me of flights back in the 80's - 90's with no frills. A solid air service that most would find not up to par to their own personal standards. Travelers have been accustomed to getting things as standard over the decades of flying services offered in the past, so not getting them with this airline for free can be frustrating. However, for travelers that are very flexible and don't require much comforts, this airline provides exactly what you need..a cheap flight to your destination.

Cons: The scheduled times for departure aren't very flexible, the check-in counter on return flight was extremely long even 3 hours in advance of flight departure, plan accordingly. Passengers can be grumpy because they expect more from the airline, not an airline for most who expect comfort and freebies.

AKL
OOL
Excellent 8.3

Pros: Fast boarding ND excellent service

Cons: Very limited moving space

HGH
KUL
Mediocre 3.6

Pros: Crew is very patients

Cons: Passenger is noisy & very uncooperative it delayed the flight landing!

Sat., 28 Sep.
SYD
Sydney Kingsford Smith
PVG
Shanghai Pu Dong
36h 10m
Wed., 9 Oct.
PVG
Shanghai Pu Dong
SYD
Sydney Kingsford Smith
28h 00m
Trip: 12 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1,520 reviews
Overall
8.0
Boarding
7.9
Comfort
8.0
Crew
8.4
Entertainment
7.8
Food
7.7
SEA
PEK
Excellent 8.0

Pros: Better than US airlines in service and comfort

PEK
SZX
Mediocre 3.3

Pros: So this is just a tad bit better than most Chinese airlines. Just a little.

Cons: Food sucked, bags lost, nobody speaks English. Entertainment is ridiculous.

PEK
LAS
Excellent 10.0

Pros: Very happy with all the services!

PEK
YYZ
Excellent 10.0

Pros: 787 Plane, leg space, polite and beautiful staff + service.

Cons: Need to improve on food

YYC
PEK
Good 7.6

Pros: Entertainment system

Cons: Food

Tue., 12 Nov.
BNE
Brisbane
SHA
Shanghai Hongqiao Intl
25h 00m
Mon., 18 Nov.
SHA
Shanghai Hongqiao Intl
BNE
Brisbane
13h 40m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 5,408 reviews
Overall
7.2
Boarding
7.4
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.8
CAN
LAX
Excellent 8.6

Pros: I thought the seat were better and were very uncomfortable!

JFK
CAN
Good 6.0

Pros: TV was okay when it was working, however crew was not around when I needed help and it was no longer functioning the last 3 hours of the flight.

Cons: Food wasn't great. Not many options. Nothing vegetarian, of course I brought my own food, however it wasn't anything hot.

CAN
LAX
Mediocre 2.0

Pros: I would like my money back,because I paid almost 50$ for the travel insurance. Would you please help me. Thanks

LAX
CAN
Okay 5.3

Pros: A380 plane so it was quiet and comfortable

Cons: 1. Great difficulty selecting seats ahead of time 2. In flight entertainment system limited and poorly organized 3. No power or usb connection 4. Food was not very good - even by airplane standard

CAN
YVR
Excellent 9.6

Cons: Salad that is not meat

Sat., 22 Feb.
SYD
Sydney Kingsford Smith
PVG
Shanghai Pu Dong
25h 00m
Sun., 8 Mar.
PVG
Shanghai Pu Dong
SYD
Sydney Kingsford Smith
32h 30m
Trip: 16 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2,805 reviews
Overall
7.5
Boarding
7.4
Comfort
7.3
Crew
8.0
Entertainment
6.9
Food
7.1
MNL
BKK
Excellent 9.0

Cons: The new boarding gate could have been made clearer. But it was a great flight. Great entertainment. 144 movies to choose from. Great.

MNL
LAX
Mediocre 3.3

Pros: None.

Cons: From worst to worst.

MNL
YVR
Excellent 10.0

Pros: Food & drinks

Cons: more sauce in food selection.

MNL
JFK
Good 7.6

Pros: crew was courteous overall.

Cons: Younger male crew stewards spend a little too much time appeasing female passengers and female stewards. I asked a male steward for something very easy to do, instead he wasted about 30 minutes talking to two female passengers (that had moved from their assigned seats). Lacked discipline.

MNL
TAC
Okay 5.3

Pros: More organized boarding via buses

Cons: flight was delayed by 1hr 13mins.

Wed., 22 Jan.
BNE
Brisbane
PVG
Shanghai Pu Dong
10h 20m
Sat., 15 Feb.
PVG
Shanghai Pu Dong
BNE
Brisbane
10h 00m
Trip: 25 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 3 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.1
PVG
BKK
Okay 4.3

Pros: Seats were ok, and movie selection was ok too.

Cons: Please, offer decent food - most of the stuff we tried was not edible!

WUX
CTU
Good 6.6

Pros: Ease of boarding.

Cons: Delayed an hour without a notification of how long.

JFK
PVG
Good 6.6

Pros: Cheap and fast

Cons: Crews are not as friendly as they should.

ORD
PVG
Excellent 10.0

Pros: On time! Great service.

Cons: Only slight disappointment is they couldn’t arrange a limo because I was outside the two day window. They did have a limo waiting for me in the way back, when I didn’t need one!

SHE
PVG
Mediocre 2.3

Pros: My mother missed her flight from Shanghai international Pu airport to Harare yesterday due to language barrier. And we requested for her to be put on the next flight. Only to be told with Ethopian Airline to pay $US1850 for a one way flight which was more expensive than itinial flight. She slept at the airport weeping not knowing who and how to contact anyone in a foreign country and noone cared. Instead we were told to pay the 1850 or else she would be stuck for more days at the airport

Cons: I would like a refund

Sun., 20 Oct.
BNE
Brisbane
SHA
Shanghai Hongqiao Intl
17h 35m
Wed., 23 Oct.
SHA
Shanghai Hongqiao Intl
BNE
Brisbane
13h 35m
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6,032 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
JFK
YVR
Okay 4.6

Pros: Nice flight attendants.

Cons: The flight was scheduled to leave at 9:50pm and it didn't take off until midnight. The many delays appeared poorly handled and communicated, and I spent an hour on the runway before takeoff.

LAX
HKG
Good 7.3

Pros: Entertainment option

Cons: 4hr to repair a tire, and crew rest limitation made extra stop at Taipei

HKG
BKK
Mediocre 2.3

Pros: Nothing

Cons: Arriving on time

YVR
HKG
Good 7.3

Pros: Entertainment system is nice with recent movies and many other selections.

Cons: I found my pillowcase has a long human hair. And noticed the same in the other pillows around my seat. Also, the tray table has a few spots of food stain. One of the toilets, the hinge of the toilet seat is broken

HKG
SFO
Okay 5.0

Cons: The flight attendant actually worked very hard. But I don’t think they have enough people working in the economy. I asked for a cup of coffee twice from 2 different flight attendant. Never got it

Fri., 27 Mar.
MEL
Melbourne & other airports
SHA
Shanghai Hongqiao Intl
16h 50m
Mon., 13 Apr.
SHA
Shanghai Hongqiao Intl
MEL
Melbourne & other airports
36h 40m
Trip: 18 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 3,367 reviews
Overall
8.0
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
ADL
SYD
Excellent 8.3

Pros: The seat was ok. The cabin crew good

Cons: The food options both free and purchased.

MEL
LAX
Excellent 9.3

Pros: Excellent service

ADL
MEL
Excellent 8.0

Pros: Super quick boarding

Cons: Lounge in melb was dirty, food average. Lounge in Adelaide was over packed - couldn't get a seat

CNS
BNE
Excellent 9.2

Pros: Crew great. Very grateful for the cuppa

Cons: Headrest low for a tall person. Shoulders sort of rested on it. Notconfy

BNE
LAX
Okay 5.3

Cons: Flight left late... I missed my Delta connection from LAX to New York. The Delta staff told me that this flight routinely arrives late. Also, my previous flight that I was booked on, VA7, was canceled the day before. It’s been a nightmare

Tue., 5 Nov.
SYD
Sydney Kingsford Smith
SHA
Shanghai Hongqiao Intl
23h 05m
Mon., 16 Dec.
SHA
Shanghai Hongqiao Intl
SYD
Sydney Kingsford Smith
17h 05m
Trip: 42 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 165 reviews
Boarding
7.3
Comfort
7.1
Crew
8.0
Entertainment
6.4
Food
6.9
CTU
LXA
Good 6.6

Cons: When I arrived to the airport I was informed that my flight is cancelled. They found me a new flight instead, 40 minutes earlier than the original one. Which was fine. But I didn't get information in advance, and some not nice experience while not knowing if there would be another flight instead of the cancelled one.

HGH
LAX
Mediocre 2.0

Cons: Worst airlines I have ever traveled. Crew and airport staff hardly understand English and there is no communication between passengers and airport crew when flight gets cancelled. Please do not select this airlines even if it's $500 cheaper.

LXA
KTM
Good 6.0

Pros: Flight over Himalayas was breath-taking!

Cons: Flew from Chengdu to Kathmandu, through Lhasa. Even though it was the same flight, we had to de-plane in Lhasa and go through security both coming off the plane and twice again before re-boarding the same plane, to the same seats. Probably a China / Tibet thing, but we received no explanation from Sichuan. After this uber-security play, we got back on the same plane and sat for almost 2 hours on the tarmac, even though we were the only plane in the airport! Sichuan served us lunch while still on the ground, but I would have preferred an explanation from the crew for the unreasonable delay.

CTU
HKG
Good 7.3

Pros: people very nice

Cons: food can hv been better

CTU
TNA
Excellent 10.0

Pros: The flight attendants were awesome and the food was good.

Cons: All was good

Wed., 18 Sep.
SYD
Sydney Kingsford Smith
SHA
Shanghai Hongqiao Intl
30h 05m
Tue., 12 Nov.
SHA
Shanghai Hongqiao Intl
SYD
Sydney Kingsford Smith
16h 20m
Trip: 56 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 562 reviews
Overall
7.1
Boarding
7.2
Comfort
7.1
Crew
7.6
Entertainment
6.7
Food
6.9
XMN
LAX
Okay 5.0

Cons: Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail.

CAN
XMN
Mediocre 3.6

Cons: Delayed / diverted - no communications whatsoever

BKK
XMN
Excellent 8.3

Pros: Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class.

Cons: There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient.

FOC
PEK
Excellent 9.6

Pros: Upgraded to business class for free and service was amazing.

XIY
XMN
Excellent 8.0

Pros: Crew was amazing. Welcoming, helpful and caroming to passengers needs.

Cons: Replace worn out seats.

Sun., 22 Sep.
BNE
Brisbane
PVG
Shanghai Pu Dong
23h 25m
Wed., 25 Sep.
PVG
Shanghai Pu Dong
BNE
Brisbane
15h 40m
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 4,683 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.9
Food
7.6
SYD
MEL
Good 6.6

Pros: Professional and friendly staff amazing cabin crew and pilots

Cons: The inflight wifi was not working the snack was only a biscuit

PQQ
SYD
Okay 4.0

Cons: If it was on time

LAX
SYD
Excellent 9.0

Pros: I slept for 12 of the 15 hours so? Food was good!

Cons: More leg room.

SYD
LAX
Okay 5.6

Pros: Crew was friendly, flight was very smooth and arrived early

Cons: All I got for breakfast was a muffin, they ran out of fruit and yogurt before they got to my seat

SYD
LAX
Excellent 10.0

Cons: 0

Fri., 25 Oct.
MEL
Melbourne & other airports
SHA
Shanghai Hongqiao Intl
13h 25m
Mon., 28 Oct.
SHA
Shanghai Hongqiao Intl
MEL
Melbourne & other airports
57h 40m
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 562 reviews
Overall
7.1
Boarding
7.2
Comfort
7.1
Crew
7.6
Entertainment
6.7
Food
6.9
TPE
XMN
Okay 5.3

Cons: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

LAX
XMN
Good 7.3

Pros: Crew was friendly

Cons: To many transfers

SEA
SZX
Good 7.0

Pros: The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Cons: Security

XMN
LAX
Excellent 9.3

Pros: Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class.

Cons: Lavatory needs a bit more amenities, e.g. hand soaps, etc.

XMN
LAX
Okay 4.0

Cons: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

Thu., 31 Oct.
AVV
Avalon
PVG
Shanghai Pu Dong
21h 10m
Wed., 6 Nov.
PVG
Shanghai Pu Dong
AVV
Avalon
24h 20m
Trip: 7 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 354 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.1
HNL
KIX
Good 6.6

Pros: Cost can't be beat, friendly service, reminded me of flights back in the 80's - 90's with no frills. A solid air service that most would find not up to par to their own personal standards. Travelers have been accustomed to getting things as standard over the decades of flying services offered in the past, so not getting them with this airline for free can be frustrating. However, for travelers that are very flexible and don't require much comforts, this airline provides exactly what you need..a cheap flight to your destination.

Cons: The scheduled times for departure aren't very flexible, the check-in counter on return flight was extremely long even 3 hours in advance of flight departure, plan accordingly. Passengers can be grumpy because they expect more from the airline, not an airline for most who expect comfort and freebies.

ICN
KUL
Okay 4.0

Cons: Unconfort and meals for sale too :(

KUL
SYD
Excellent 8.3

Pros: The crew on the aircraft were great.

Cons: The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

KTM
KUL
Okay 5.3

Pros: Flight was on time

Cons: Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

HND
KUL
Mediocre 2.0

Cons: I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.

Tue., 12 Nov.
BNE
Brisbane
PVG
Shanghai Pu Dong
28h 55m
Mon., 18 Nov.
PVG
Shanghai Pu Dong
BNE
Brisbane
23h 35m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 5,408 reviews
Overall
7.2
Boarding
7.4
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.8
CAN
BKK
Mediocre 2.0

Pros: nothing

Cons: good food ,

MNL
CAN
Excellent 8.0

Pros: Didnt have a neighbor. Lucky draw

Cons: Had difficulty with online check in through china southern

CAN
LAX
Mediocre 2.0

Pros: I would like my money back,because I paid almost 50$ for the travel insurance. Would you please help me. Thanks

CAN
LAX
Excellent 8.6

Pros: I thought the seat were better and were very uncomfortable!

MNL
CAN
Okay 4.0

Cons: It seems that Chinese people even when given allocated seat numbers sit anywhere so was very chaotic.

Thu., 31 Oct.
MEL
Melbourne & other airports
PVG
Shanghai Pu Dong
16h 45m
Tue., 5 Nov.
PVG
Shanghai Pu Dong
MEL
Melbourne & other airports
16h 55m
Trip: 6 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 354 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.1
KUL
SYD
Mediocre 2.0

Pros: nothing

Cons: My flight was 2 hours late causing me to lose my connection ticket. This, because your crew did not do a proper pre-flight check and notice the emergency lighting was failing. Poor maintenance leads to tragedy and unneeded lateness. Making the cabin 16 degrees for 8 hours may sell rental blankets, but it makes people sick as well. Shame on you.

KUL
OOL
Okay 5.6

Pros: All set up for reasonably comfortable short haul flight and prices ok at similar to Thai Air

Cons: Priced the same, but unlike the wonderful Thai Air (my only other long haul experience) my ticket price and 8hr flight didn't include any food (Thai Air had 2 complimentary meals) and no one told us we could pre order and pay for food, so missed out when it was brought round. They charge to rent blankets and pillows (free on TA) and couldn't even help me with a glass of drinking water other than offering to sell me a bottle but at $10 USD as they didn't have any change (TA provide complimentary bottled water plus comp tea & coffee. Think there needs to be clearer info/advice 're refreshments for customers on long flights like this

KUL
SYD
Okay 5.6

Pros: Very attentive crew

Cons: Nothing is included, but you should also know that going in

OOL
KUL
Excellent 10.0

Pros: Great service

HNL
KIX
Good 6.6

Pros: Cost can't be beat, friendly service, reminded me of flights back in the 80's - 90's with no frills. A solid air service that most would find not up to par to their own personal standards. Travelers have been accustomed to getting things as standard over the decades of flying services offered in the past, so not getting them with this airline for free can be frustrating. However, for travelers that are very flexible and don't require much comforts, this airline provides exactly what you need..a cheap flight to your destination.

Cons: The scheduled times for departure aren't very flexible, the check-in counter on return flight was extremely long even 3 hours in advance of flight departure, plan accordingly. Passengers can be grumpy because they expect more from the airline, not an airline for most who expect comfort and freebies.

Fri., 25 Oct.
SYD
Sydney Kingsford Smith
SHA
Shanghai Hongqiao Intl
30h 05m
Sat., 9 Nov.
SHA
Shanghai Hongqiao Intl
SYD
Sydney Kingsford Smith
34h 10m
Trip: 16 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 562 reviews
Overall
7.1
Boarding
7.2
Comfort
7.1
Crew
7.6
Entertainment
6.7
Food
6.9
XMN
LAX
Okay 4.0

Cons: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

TAO
SHE
Mediocre 2.0

Pros: You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad ..

Cons: How you guys gonna do for it ?

XMN
YVR
Excellent 8.0

Pros:

SEA
SZX
Good 7.0

Pros: The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Cons: Security

XMN
BKK
Good 7.6

Cons: Too many security points

Wed., 11 Dec.
MEL
Melbourne & other airports
SHA
Shanghai Hongqiao Intl
15h 20m
Sat., 21 Dec.
SHA
Shanghai Hongqiao Intl
MEL
Melbourne & other airports
15h 55m
Trip: 11 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1,520 reviews
Overall
8.0
Boarding
7.9
Comfort
8.0
Crew
8.4
Entertainment
7.8
Food
7.7
PEK
TLV
Excellent 8.6

Pros: Excellent crew, kind, helpful and smiling Nice food Good plane

Cons: Limited movie selection, considering this long flight

PVG
SEA
Mediocre 2.0

Pros: nothing I had a horible experience traviing through kayak and as a person that travels once a month i will never use your company again. I have neve been more screwed over then I was using your services and will not only myself not use you again but will and have told eveyone i know not to use you.

Cons: that as i tried to explain my issue you put a cap on what can be written( it stopped me from explaining my issue). horrible service and when i called i was given a run around in a third world country and left to fend for myself. I still cant explain my situation disaponiting kayak!!!!!!!

ORD
PEK
Okay 5.0

Pros: Crew was attentive

Cons: No vegan options, flight was delayed, missed connecting flight, stayed in lounge

LAX
CTU
Excellent 10.0

Pros: Comfortable, kind staff, and great amenities provided on board.

CTU
LAX
Excellent 9.0

Pros: Excellent service from flight attendants.

Cons: Restroom could be kept cleaner

Wed., 22 Jan.
BNE
Brisbane
SHA
Shanghai Hongqiao Intl
10h 20m
Sat., 15 Feb.
SHA
Shanghai Hongqiao Intl
BNE
Brisbane
10h 00m
Trip: 25 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 6,440 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.1
PVG
BKK
Good 6.3

Pros: Friendly Professionalism Promptness

Cons: FA’s distributed food but never came back. Also didn’t collect used containers until flight was in decent stage. They were generally unavailable unless you rang the FA button(which I never do)

CEB
PVG
Okay 4.4

Cons: Flight was delayed for 2 hours without advance notice. For a 4:30 am flight. Passengers were already at the airport around 2am. Only to depart at 6am. No sleep. No food and very uncomfortable. Would be better to give heads up ahead of time

LAX
PVG
Excellent 9.6

Pros: Business class pod was excellent. Free WiFi

Cons: I could only use WiFi on one device. So choose preferred smartphone or tablet ahead of time.

LAX
NKG
Excellent 9.6

Pros: Yes.

Cons: Better sound while watching movies. The flight was overall very satisfying.

PVG
NKG
Mediocre 3.3

Pros: The flight delayed over 2 hours and there is no faculties to help my transferring. No one took care of my hospitality

Sun., 20 Oct.
BNE
Brisbane
PVG
Shanghai Pu Dong
17h 35m
Wed., 23 Oct.
PVG
Shanghai Pu Dong
BNE
Brisbane
13h 35m
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 6,032 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
LAX
Good 6.6

Cons: Better room in leg and width. Hotter food and tastier.

ZRH
HKG
Excellent 10.0

Pros: Beautiful, new plane. Amazing, elegant, classy, patient crew. Lot so of nice customer service touches.

Cons: The food could have been a bit more exciting, but it was solid.

CGK
HKG
Excellent 8.0

Pros: The crew were amazing and attentive.

HKG
MNL
Excellent 8.6

Cons: not much choices in the movie selection

HKG
ORD
Good 6.3

Pros: The seat space, and the ability to recline the seat was surprising.

Cons: It is what it is.

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