Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
On time, low cost, efficient and quick boarding, hot meal, great service!
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10.0
Will take it again.
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4.0
De très vieux avions. Repas désastreux (pour un Nord-américain).
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7.0
Luggage came out quickly. The boarding process was chaotic. In China people don't believe in lines, and the airline doesn't really care. Put on your helmets and elbow pads.
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10.0
Everything was very good, flight was right on time, food was good, service was bright and happy.
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5.6
1 hour delay no reason given
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2.0
I emailed to confirm my flight two weeks in advance. I was told in was good to go. I arrived at Shanghai airport to go to Hong Kong I check in with the airline and they tell me my flight was cancelled. I was angry and upset that I was put in this situation with no advance notice of the flight being cancelled. I feel this is poor customer relations especially because we were traveling out of foreign country and no experience traveling to China. Thankfully the airline got us on a different airline flight and our plans were not disrupted too bad. After this incident I didn't feel comfortable using you site for travel.
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5.3
Punctual and professional. Has alcohol upon inquiry. - Seats are too small - (China bound) tax is too high even though ticket price is cheap - Food is disgusting - Lack of in-flight entertainment - During night flights, flight attendants are visibly exhausted
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7.0
Getting from A to B safely. Some of the crew were extremely helpful and sweet. When we checked in, the lady said we would not have to claim our bags until our final destination. Well, we did. That's all! :)
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9.0
After missing my connecting flight united booked me on ANA was the best part of my 20+ hour day .
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10.0
On time, low cost, efficient and quick boarding, hot meal, great service!
review from
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10.0
Will take it again.
review from
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10.0
Everything was very good, flight was right on time, food was good, service was bright and happy.
review from
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9.0
After missing my connecting flight united booked me on ANA was the best part of my 20+ hour day .
review from
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7.0
Luggage came out quickly. The boarding process was chaotic. In China people don't believe in lines, and the airline doesn't really care. Put on your helmets and elbow pads.
review from
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7.0
Getting from A to B safely. Some of the crew were extremely helpful and sweet. When we checked in, the lady said we would not have to claim our bags until our final destination. Well, we did. That's all! :)
review from
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4.0
De très vieux avions. Repas désastreux (pour un Nord-américain).
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5.6
1 hour delay no reason given
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2.0
I emailed to confirm my flight two weeks in advance. I was told in was good to go. I arrived at Shanghai airport to go to Hong Kong I check in with the airline and they tell me my flight was cancelled. I was angry and upset that I was put in this situation with no advance notice of the flight being cancelled. I feel this is poor customer relations especially because we were traveling out of foreign country and no experience traveling to China. Thankfully the airline got us on a different airline flight and our plans were not disrupted too bad. After this incident I didn't feel comfortable using you site for travel.
review from
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5.3
Punctual and professional. Has alcohol upon inquiry. - Seats are too small - (China bound) tax is too high even though ticket price is cheap - Food is disgusting - Lack of in-flight entertainment - During night flights, flight attendants are visibly exhausted
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