Prices are in Australian Dollars.

Flights to Shanghai Hongqiao Intl (SHA)

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Information for flights to Shanghai Hongqiao Intl from Australia

Flights arrive in Shanghai Hongqiao Intl
Flights depart from Australia
Flight price $365
Airlines Hainan Airlines, Sichuan Airlines, AirAsia X, Air China, Malaysia Airlines, XiamenAir, Singapore Airlines, Cathay Pacific

Top tips for finding cheap flights to Shanghai Hongqiao Intl

Looking for cheap airfare to Shanghai Hongqiao Intl? 25% of our users found return tickets to Shanghai Hongqiao Intl for the following prices or less: From Melbourne & other airports $450, from Sydney Kingsford Smith $474, from Brisbane $676
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be January, February and December. The cheapest month to fly to Shanghai Hongqiao Intl is May.
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FAQs - Booking Shanghai Hongqiao Intl flights

How long is the flight to Shanghai Hongqiao Intl?

Flights from Melbourne 10h 30m
Flights from Sydney 10h 45m

What is the cheapest flight to Shanghai Hongqiao Intl?

The cheapest airline ticket to Shanghai Hongqiao Intl from Australia in the last 72 hours was $365 return on the route Melbourne to Shanghai Hongqiao Intl. The most popular route is Sydney to Shanghai Hongqiao Intl and the cheapest ticket found on this route in the last 72 hours was $423 return.

How far is Shanghai Hongqiao Intl airport from central Shanghai?

Hongqiao Intl Airport is 16 kilometres from the centre of Shanghai. View on map.

Book Cheap Flights to Shanghai Hongqiao Intl

(Return)
Airports
Origin
Brisbane
$630
only
$630
Adelaide
$651
only
$651
Perth
$603
only
$603
Melbourne
$365
only
$365
$473
only
$473
Sydney
$380
only
$380
Destination
Shanghai
$365
only
$365
Thu., 28 Mar.
MEL
Melbourne & other airports
SHA
Shanghai Hongqiao Intl
30h 10m
Tue., 2 Apr.
SHA
Shanghai Hongqiao Intl
MEL
Melbourne & other airports
30h 20m
Trip: 6 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1,437 reviews
Overall
7.9
Boarding
7.9
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
SEA
PVG
Good 6.6

Cons: We arrived from O'Hare to Seattle and needed wheelchair assistance as I am disabled. When we approached the gate to ask for wheelchair assistance down the ramp to board the plane I was asked if I really needed the wheelchair. I thought that was an odd question to someone that walks with a cane and could be seen walking from the restroom to the gate which would have been a quick one minute jaunt for me 5 years ago but took at least ten minutes from the restroom to the gate. I was trying to figure out in my head how I was going to attempt this long walk while other travelers would have been quickly boarding ahead of me. This was my first of many trips to China to see family but will definitely be my last trip with Hainan. I was extremely disappointed in the way I was treated - is this the way all passengers with disabilities are treated?

PVG
BOS
Excellent 10.0

Pros: The flight attendants were great!

LAX
CTU
Mediocre 2.0

Cons: I had to cancel my fight because my name did not perfectly match my passport. I got no refund and had to pay for a new flight.

ORD
PEK
Excellent 8.3

Pros: Great juices. We really enjoyed the mango juice and coconut juice. The raw vegetable and fruit meal was good. We added humus to it and that added to the taste.

Cons: Didn't appreciate the fumigation of the cabin. Maybe add humus or guacamole to the raw vegetable or fruit platter.

YYZ
PEK
Excellent 8.3

Cons: I was not able to get an aisle seat when I requested it at the check-in desk. I understand the flight was full though so it was not possible.

Fri., 14 Jun.
SYD
Sydney Kingsford Smith
SHA
Shanghai Hongqiao Intl
22h 50m
Mon., 17 Jun.
SHA
Shanghai Hongqiao Intl
SYD
Sydney Kingsford Smith
23h 50m
Trip: 4 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 145 reviews
Boarding
7.2
Comfort
7.1
Crew
7.9
Entertainment
6.3
Food
6.9
CTU
LXA
Good 6.6

Cons: When I arrived to the airport I was informed that my flight is cancelled. They found me a new flight instead, 40 minutes earlier than the original one. Which was fine. But I didn't get information in advance, and some not nice experience while not knowing if there would be another flight instead of the cancelled one.

HGH
LAX
Excellent 9.3

Pros: Good cabin staff.

Cons: A bit cold. - Not an airline problem, but often when a flight comes through a chinese airport late, they will have the transfer path closed so you have to go out as if you want to leave their airport. The immigration officers then want you to apply for visa's and its hard to communicate that you are just wanting to connect to another flight. Maybe they need a procedure for that when a flight comes in late and they have closed the connecting path.

CKG
PVG
Mediocre 3.6

Cons: Again, crew with poor English. We got boarded and then it turned out we would not be able to fly for at least one more hour. So we set for an extra hour in this small airplane. Why did they board us?? It was better waiting in the airport.

CKG
KMG
OK 4.0

Cons: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

CTU
KWL
Excellent 10.0

Pros: Great experience. Prompt service and polite staff all around. Nicest flight in China so far.

Fri., 3 May
AVV
Avalon
SHA
Shanghai Hongqiao Intl
28h 35m
Mon., 6 May
SHA
Shanghai Hongqiao Intl
AVV
Avalon
28h 45m
Trip: 4 days
Overall 5.8 OK
Based on 327 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.0
Food
5.1
AKL
OOL
Good 7.0

Pros: crew are so helpful

Cons: hard seat...no cushion...air temp very cold and no free blanket.

KUL
SYD
OK 5.0

Pros: Efficient boarding with room in overhead bin. Chips and salsa were great

Cons: No entertainment or entertainment options on an 8 hour flight. Food choices were too similar.

XIY
KUL
Excellent 8.8

Cons: AirAsia is stepping the game up. Food could be better but the staff are always amazing with some of the biggest and whitest smiles I’ve seen. Thank you.

AVV
KUL
Good 6.0

Cons: Seats were very uncomfortable and unevenly spaced out for an overnight flight it wasn’t possible to get comfortable to sleep

KUL
SYD
OK 5.0

Pros: Price

Cons: Not much comfort, no free food, although cheap.

Mon., 1 Apr.
SYD
Sydney Kingsford Smith
SHA
Shanghai Hongqiao Intl
16h 05m
Fri., 5 Apr.
SHA
Shanghai Hongqiao Intl
SYD
Sydney Kingsford Smith
15h 55m
Trip: 5 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,167 reviews
Overall
6.6
Boarding
6.8
Comfort
6.5
Crew
7.0
Entertainment
6.1
Food
6.1
PEK
LAX
OK 5.0

Pros: Good service

Cons: The food was very poor.

LAX
SZX
Mediocre 2.0

Pros: Nothing

Cons: My flight was canceled and then the time changed 3 times before I finnally got my flight changed to a completely new flight and route. Was suppose to leave Thursday night at 10:40pm and now I’m leaving Saturday morning at 10:30am. Ruined my entire trip.

NKG
PEK
Excellent 9.3

Pros: The crew are very helpful. Services are very good.

PEK
LAX
Excellent 9.3

Pros: The crew members were awesome. Right on top of they’re game.

Cons: The entertainment had issues in my flight home. Screen would freeze.

PEK
JFK
OK 4.0

Pros: The stewards and stewardess’ were pleasant

Cons: Our first Air China flight departed 2 hrs late and then to top things off they lost my wife’s luggage on the way to Thailand. We had to wait in the airport for hours for it arrive on the next flight. The experience at Beijing airport was my worst experience in any airport. The Chinese staff were very rude. Just to transfer planes everyone must submit their fingerprints. I don’t think I will ever fly Air China again simply to avoid this airport.

Thu., 21 Mar.
BNE
Brisbane
SHA
Shanghai Hongqiao Intl
16h 55m
Wed., 27 Mar.
SHA
Shanghai Hongqiao Intl
BNE
Brisbane
16h 40m
Trip: 7 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1,282 reviews
Overall
7.2
Boarding
7.3
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.7
MNL
KUL
Good 6.0

Cons: The food

TRK
TWU
Excellent 10.0

Pros: Check in was super easy, flight left on time , arrived early baggage was delivered in 10 minutes.

KUL
RGN
Mediocre 2.0

Cons: Answers together with Perth to KL. I understand from other flight individuals that MAL. Flights are always delayed.

KUL
JHB
Good 6.6

Cons: cabin not so clean, no foot rest. But crew good service.

KUL
DEL
Mediocre 2.0

Cons: Cancel last minute and no compensation given, how rude it is.

Fri., 20 Sep.
SYD
Sydney Kingsford Smith
SHA
Shanghai Hongqiao Intl
26h 40m
Sat., 12 Oct.
SHA
Shanghai Hongqiao Intl
SYD
Sydney Kingsford Smith
19h 20m
Trip: 23 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 496 reviews
Overall
6.9
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.6
Food
6.8
XMN
FOC
Mediocre 2.0

Cons: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

XMN
YVR
Excellent 8.0

Pros:

BKK
XMN
Mediocre 2.6

Pros: Getting off of the plane

Cons: This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork.

WUH
XMN
Good 7.0

Pros: yes crew were amazing

Cons: ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check

BKK
XMN
Good 7.3

Pros: Nothing

Cons: Had to process in and out of immigration then back into airport No transit area

Tue., 9 Jul.
ADL
Adelaide
SHA
Shanghai Hongqiao Intl
22h 55m
Wed., 31 Jul.
SHA
Shanghai Hongqiao Intl
ADL
Adelaide
13h 10m
Trip: 23 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3,295 reviews
Overall
8.7
Boarding
8.8
Comfort
8.5
Crew
9.0
Entertainment
8.7
Food
8.4
SFO
SIN
Excellent 8.3

Pros: Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water.

Cons: Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better.

SIN
HKG
Mediocre 3.6

Cons: Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice.

SIN
HKG
OK 5.3

Pros: Cabin crew knew how to work.

Cons: So surprisingly, the cabin was dirty and the seat comfort was below expectation.

BLR
SIN
OK 4.3

Pros: The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience

Cons: The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing.

FRA
JFK
Excellent 10.0

Cons: Excellent service

Sat., 27 Apr.
MEL
Melbourne & other airports
SHA
Shanghai Hongqiao Intl
36h 25m
Sat., 4 May
SHA
Shanghai Hongqiao Intl
MEL
Melbourne & other airports
30h 20m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1,437 reviews
Overall
7.9
Boarding
7.9
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
TLV
PEK
Excellent 8.0

Pros: Great crew and good service

Cons: Check in staff ...lazy...gave us wrong information regarding our seats and the lounge....not good

PRG
BEG
Good 7.3

Cons: Half of the sandwich, no coffee

YYZ
PEK
Excellent 10.0

Pros: Customs really fast

BOS
PEK
Good 7.0

Pros: WiFi limit to 30 passages is absolutely not good especially for the long international flight

Cons: WiFi for long flight - international

SEA
PEK
Mediocre 3.3

Pros: The food.

Cons: Flight was delayed 7 hours. Airplane stopped at an airport 100 miles from my destination. I was several hours late after that unexpected stop & already 8 hours late from the prevvious delay. I won’t take hainan after this.

Sat., 1 Jun.
PER
Perth
SHA
Shanghai Hongqiao Intl
12h 15m
Fri., 7 Jun.
SHA
Shanghai Hongqiao Intl
PER
Perth
12h 55m
Trip: 7 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5,522 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
BKK
Mediocre 3.0

Pros: The seats are old .. the plane is old .. the flight was delayed 2 hours, food even in first class lounge is not apetising the menu has been cut significantly.. lettuce and tomato say that they are not sourced from China .. must be from India as the quality sucks

Cons: On time is an expectation that if you travel from HK to BKK on CX that it is always delayed .. common knowledge for people in Thailand.. this is bad

DUB
HKG
Excellent 8.0

Pros: Food and drink good and staff served any time when asked no payment needed for alcoholic drinks

Cons: Nothing

HKG
LAX
Excellent 8.0

Pros: The food was okay which is much better than the outbound flight.

Cons: The seat is quite narrow but it's okay for me. However, I do think bigger people might have problems with it.

SGN
HKG
OK 5.0

Cons: Traveling Economy class has really deteriorated. I’m 5 ft. 2 in, and it’s cramped for me!

DEL
HKG
Excellent 10.0

Pros: All gud

Cons: Extra things like toothpaste etc must have been provided to all

Sat., 4 May
MEL
Melbourne & other airports
SHA
Shanghai Hongqiao Intl
28h 45m
Sat., 11 May
SHA
Shanghai Hongqiao Intl
MEL
Melbourne & other airports
30h 20m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1,437 reviews
Overall
7.9
Boarding
7.9
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
CTU
JFK
Excellent 8.6

Pros: Service

Cons: Video feed for Movies went down in my part of the cabin after an hour and could never be fixed.

PEK
SEA
Mediocre 2.3

Pros: Everything in regards to Hainan.

Cons: I didnt like that Kayak.com said I had a return seat picked out. THEN went online to see I had no return seat even though one printed on e ticket. Had to call Hainan directly to fix it. Also didnt like that since I bought through Kayak.com I couldn't do 24 hour prior flight online check in. Only allowed to check in at the airport 3 hours prior to flight.

PEK
SJC
Excellent 9.3

Pros: Service

Cons: Delay

CAN
PVG
Mediocre 2.0

Pros: Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

Cons: Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

SZX
CKG
Excellent 8.3

Pros: The crew was very nice and their English was reasonable. They fly the same 787 - 8 planes that they do from LAX so business class is big.

Cons: The boarding process is terrible. It's a cattle call. There's no priority boarding, just everybody lines up and goes. There is however priority bus service out to the jetway.

Sat., 6 Jul.
BNE
Brisbane
SHA
Shanghai Hongqiao Intl
43h 50m
Fri., 12 Jul.
SHA
Shanghai Hongqiao Intl
BNE
Brisbane
36h 40m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Fri., 10 May
SYD
Sydney Kingsford Smith
SHA
Shanghai Hongqiao Intl
22h 50m
Thu., 30 May
SHA
Shanghai Hongqiao Intl
SYD
Sydney Kingsford Smith
23h 50m
Trip: 21 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 145 reviews
Boarding
7.2
Comfort
7.1
Crew
7.9
Entertainment
6.3
Food
6.9
TNA
LAX
Mediocre 2.6

Pros: Nothing

Cons: We had to get off to go through immigration

HGH
LAX
Mediocre 2.0

Cons: Worst airlines I have ever traveled. Crew and airport staff hardly understand English and there is no communication between passengers and airport crew when flight gets cancelled. Please do not select this airlines even if it's $500 cheaper.

PEK
CTU
Excellent 10.0

Pros: The flight attendants were very nice.

Cons: The check in counter in Chengdu doesn't open until 1 1/2 hours before the flight departs.

CTU
BKK
Mediocre 2.8

Cons: Sichuan Airlines changed the flight time forward to 1525 from 1605 with no notice. The Flight was not posted on the departure board until it was time to check in leaving us confused as to whether the flight was going or cancelled.

DIG
XIY
Excellent 8.8

Pros: Flight boarded quickly and was on time. Food of fair to average quality was served. Very nice to be offered blankets and a second round of beverages.

Tue., 26 Mar.
SYD
Sydney Kingsford Smith
SHA
Shanghai Hongqiao Intl
29h 55m
Sun., 31 Mar.
SHA
Shanghai Hongqiao Intl
SYD
Sydney Kingsford Smith
32h 45m
Trip: 6 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1,438 reviews
Overall
7.9
Boarding
7.9
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
SEA
PEK
Excellent 10.0

Pros: The crew members were great and very helpful. There was quite a bit of turbulence but the pilots did a great job. I was pleasantly surprised at the amount of legroom in coach, it made for a pleasant trip.

Cons: We had to disboard on the tarmac and be bused to the terminal.

PRG
BEG
Good 7.3

Cons: Half of the sandwich, no coffee

SJC
PEK
Excellent 8.0

Pros: I thought the service, efficiency and kindness of the staff was top notch. They made the flight really enjoyable. Hainan does a lot to make sure you feel like you are getting a high quality experience even while flying economy.

Cons: I notice a few things around my seat that were kind of broken, which was surprising knowing that this was a new Dreamliner ... I thought certain things would not be as worn yet. Though I am sure it gets a tons of abuse! I also thought the food was sub-par and we always had a really hard time hearing any announcements because they were not clear, loud and English was challenging to decipher.

BRU
PEK
OK 5.3

Pros: service minded because I am tall, so gave me a free exit seat without asking.

Cons: the check-in took 1 hour. Impossible to do online check-in from home. the food is not good and entertainment without subtitles for let's of movies....

LAX
CTU
Mediocre 2.0

Cons: I had to cancel my fight because my name did not perfectly match my passport. I got no refund and had to pay for a new flight.

Mon., 10 Jun.
MEL
Melbourne & other airports
SHA
Shanghai Hongqiao Intl
38h 00m
Wed., 19 Jun.
SHA
Shanghai Hongqiao Intl
MEL
Melbourne & other airports
21h 30m
Trip: 10 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1,437 reviews
Overall
7.9
Boarding
7.9
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
CKG
LAX
OK 4.6

Cons: Just happy to be on any flight back to LAX. Once on the plane, Hainan was good and I would fly them again.

PEK
BOS
Good 6.6

Pros: Excellent crew, clear announcements in both English and Chinese, decent food and entertainment.

Cons: Hectic boarding process that required taking a bus and everyone pushing and shoving to board the plane in no particular order. Stayed on the tarmac for 2 hours before taking off and did not recieve frequent updates. When the seat in front of you is fully reclined you have essentially zero space.

CAN
PEK
Excellent 8.0

Pros: Good entertainment

Cons: Forgot one of my kosher meals on one of the legs.

XIY
PVG
OK 5.6

Pros: The food was fine

Cons: Terribly delayed, they could do better informing people about why we got so many hours delayed. When we got to Shanhai there was not HAinan support at all for the lodging the airline provides for the connection.

BOS
PEK
Good 7.0

Pros: WiFi limit to 30 passages is absolutely not good especially for the long international flight

Cons: WiFi for long flight - international

Sat., 27 Apr.
AVV
Avalon
SHA
Shanghai Hongqiao Intl
28h 35m
Tue., 30 Apr.
SHA
Shanghai Hongqiao Intl
AVV
Avalon
28h 45m
Trip: 4 days
Overall 5.8 OK
Based on 327 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.0
Food
5.1
KIX
HNL
Excellent 8.3

Pros: Flight and staff were great and we landed 50 minutes early!

Cons: It took an hour to get through the check in line at KIX, we weren’t able to check in online.

KIX
HNL
Mediocre 2.0

Cons: air asia was awful. all they care about is money. over 200$ for baggage checks and then they want you to pay 3$ for a glass of water. no entertainment either, for a 7 hour flight, some water would have been nice.

HNL
KIX
Mediocre 3.3

Cons: No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

KUL
OOL
OK 5.6

Pros: All set up for reasonably comfortable short haul flight and prices ok at similar to Thai Air

Cons: Priced the same, but unlike the wonderful Thai Air (my only other long haul experience) my ticket price and 8hr flight didn't include any food (Thai Air had 2 complimentary meals) and no one told us we could pre order and pay for food, so missed out when it was brought round. They charge to rent blankets and pillows (free on TA) and couldn't even help me with a glass of drinking water other than offering to sell me a bottle but at $10 USD as they didn't have any change (TA provide complimentary bottled water plus comp tea & coffee. Think there needs to be clearer info/advice 're refreshments for customers on long flights like this

KTM
KUL
Mediocre 2.0

Pros: Nothing.

Cons: They accused me of stealing water.

Tue., 28 May
ADL
Adelaide
SHA
Shanghai Hongqiao Intl
17h 05m
Fri., 5 Jul.
SHA
Shanghai Hongqiao Intl
ADL
Adelaide
14h 05m
Trip: 39 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1,282 reviews
Overall
7.2
Boarding
7.3
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.7
KUL
DEL
Mediocre 2.0

Cons: Cancel last minute and no compensation given, how rude it is.

SBW
KUL
OK 5.3

Cons: The air con totally not cold!

KUL
LHR
Good 7.3

Pros: New plane and spacious.

Cons: No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it.

LGK
KUL
Good 6.3

Cons: No onboard entertainment

JHB
KUL
Excellent 8.0

Pros: All of the ground staffs at Johor Bahru provided attentive and observant service. Cabin crew greeted with pleasant smile, friendly and provided excellent service.

Cons: maintenance work not manage well

Tue., 2 Apr.
PER
Perth
SHA
Shanghai Hongqiao Intl
21h 55m
Sun., 21 Apr.
SHA
Shanghai Hongqiao Intl
PER
Perth
28h 00m
Trip: 20 days
Overall 5.8 OK
Based on 327 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.0
Food
5.1
KUL
OOL
OK 5.6

Pros: All set up for reasonably comfortable short haul flight and prices ok at similar to Thai Air

Cons: Priced the same, but unlike the wonderful Thai Air (my only other long haul experience) my ticket price and 8hr flight didn't include any food (Thai Air had 2 complimentary meals) and no one told us we could pre order and pay for food, so missed out when it was brought round. They charge to rent blankets and pillows (free on TA) and couldn't even help me with a glass of drinking water other than offering to sell me a bottle but at $10 USD as they didn't have any change (TA provide complimentary bottled water plus comp tea & coffee. Think there needs to be clearer info/advice 're refreshments for customers on long flights like this

OOL
KUL
Excellent 10.0

Pros: cabin crew great and friendly

Cons: Cabin to cold

HNL
KIX
Mediocre 3.3

Cons: There is no entertainment, and you have to pay for even water, plus if you want to pay with card it is a $10 minimum....

KTM
KUL
Mediocre 2.0

Pros: Nothing.

Cons: They accused me of stealing water.

KIX
HNL
Mediocre 2.0

Pros: Nothing.

Cons: We paid for our checked baggage ahead of time but when we checked in they said our payment wasn’t in their system. We ended up having to pay again at the counter and the price was more than double for each bag! 7.5 hr flight and you have to pay for drinks (even water) and meals.

Thu., 4 Jul.
SYD
Sydney Kingsford Smith
SHA
Shanghai Hongqiao Intl
19h 50m
Mon., 15 Jul.
SHA
Shanghai Hongqiao Intl
SYD
Sydney Kingsford Smith
28h 00m
Trip: 12 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1,438 reviews
Overall
7.9
Boarding
7.9
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
CAN
PVG
Mediocre 2.0

Pros: Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

Cons: Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

ORD
PEK
Excellent 8.3

Pros: Great juices. We really enjoyed the mango juice and coconut juice. The raw vegetable and fruit meal was good. We added humus to it and that added to the taste.

Cons: Didn't appreciate the fumigation of the cabin. Maybe add humus or guacamole to the raw vegetable or fruit platter.

PVG
SEA
Mediocre 2.0

Pros: nothing I had a horible experience traviing through kayak and as a person that travels once a month i will never use your company again. I have neve been more screwed over then I was using your services and will not only myself not use you again but will and have told eveyone i know not to use you.

Cons: that as i tried to explain my issue you put a cap on what can be written( it stopped me from explaining my issue). horrible service and when i called i was given a run around in a third world country and left to fend for myself. I still cant explain my situation disaponiting kayak!!!!!!!

PEK
TLV
Excellent 10.0

Pros: Crew of airplane serve with good skills.

Cons: Everything is good except Wuhan Tian He airport the Hai nan airline check in few people need improve the knowledge and also attitute.

PEK
SEA
Mediocre 2.0

Pros: flight crew is pleasant. cabin and toilets are clean.

Cons: I missed my connection to Washington DCA. Had to rebook for another overnight flight on United, which gets me into IAD in the morning. That is an extra expense for me. Hainan Airlines would not provide overnight accommodation in Seattle. poor selection of English language movies/TV

Mon., 10 Jun.
AVV
Avalon
SHA
Shanghai Hongqiao Intl
21h 10m
Tue., 18 Jun.
SHA
Shanghai Hongqiao Intl
AVV
Avalon
16h 55m
Trip: 9 days
Overall 5.8 OK
Based on 327 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.0
Food
5.1
KUL
HND
Mediocre 2.0

Pros: Nothing!

Cons: $165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

KUL
KIX
Excellent 8.0

Pros: The staff were attentive. The service was good and overall was okay

KIX
HNL
Mediocre 3.3

Cons: The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

JAI
KUL
Excellent 8.0

Pros: Took X Air Asia from JAI DPS on flatbed. Excellent!

Cons: The only problem was the attitude of the air crew when I asked them to help me put my luggage up. I am short - 150cm, no way I can put my carry on without help. It was not heavy, but their face showing dislike. Can’t they see that I am vertically challenged.

HNL
KIX
Mediocre 3.3

Cons: No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

Sat., 21 Sep.
BNE
Brisbane
SHA
Shanghai Hongqiao Intl
14h 25m
Thu., 3 Oct.
SHA
Shanghai Hongqiao Intl
BNE
Brisbane
14h 20m
Trip: 13 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3,295 reviews
Overall
8.7
Boarding
8.8
Comfort
8.5
Crew
9.0
Entertainment
8.7
Food
8.4
SIN
ADL
OK 4.0

Pros: On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment

Cons: Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed.

BKK
SIN
OK 4.6

Pros: Entertainment system ok

Cons: Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people.

NRT
SIN
Mediocre 3.0

Pros: See above

Cons: See above

BLR
SIN
OK 4.3

Pros: The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience

Cons: The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing.

KUL
SIN
Excellent 10.0

Pros: Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment.

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