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Pros: The staff was really nice when I asked for the green tea they make sure you get it

Pros: The food

Cons: I was given a window seat but without a window. I felt I cannot breath. I saw many empty seats around

Cons: The plane was old but the flight was inexpensive

Pros: Crew were good. Good food.

Cons: For some reason, the seat was very uncomfortable. Rather hard with little cushion.

Cons: Check-in was poorly organized in Narita. Bag Drop off only took longer than regular check-in

Pros: The diabetic meals

Cons: Headphones and more snacks.

Pros: Everything

Cons: Couldn’t fault anything

Pros: The crews were attentive, hospitable.

Cons: The same as above. Even sitting on Comfort seat, it's not comfortable, there's no place to keep belongings, next to toilets.

Pros: we were on time and landed ahead of schedule.

Cons: nowhere to store our cabin luggage

Pros: Good price. Was on time, seats were comfortable, helpful staff

Cons: No use of headphones 30 minutes before take off and arrival

Pros: Ok time

Cons: No free drink

Pros: Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!

Cons: Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud.

Pros: All set up for reasonably comfortable short haul flight and prices ok at similar to Thai Air

Cons: Priced the same, but unlike the wonderful Thai Air (my only other long haul experience) my ticket price and 8hr flight didn't include any food (Thai Air had 2 complimentary meals) and no one told us we could pre order and pay for food, so missed out when it was brought round. They charge to rent blankets and pillows (free on TA) and couldn't even help me with a glass of drinking water other than offering to sell me a bottle but at $10 USD as they didn't have any change (TA provide complimentary bottled water plus comp tea & coffee. Think there needs to be clearer info/advice 're refreshments for customers on long flights like this

Pros: Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.

Cons: The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.

Cons: Worst landing i’ve Ever experienced. But everything else was fine.

Pros: Extra charges for luggage, food and entertainment are ridiculous.

Pros: Quick boarding

Cons: Overpriced drinks and snacks

Pros: Enjoyed buying extended leg room

Cons: Water should be a standard on a 4 hour flight

Pros: Amazig Airplane

Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.

Pros: Great service

Pros: Nothing!

Cons: $165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

Pros: They got me to my destination

Cons: No legroom, very narrow seating, no meal, expensive and no on board entertainment for a 7 hour flight

Pros: For a budget airline, the food is excellent as is the service. The seats are on the smallish side but not as bad as some more expensive options.

Cons: Flight delayed.

Cons: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

Pros: Friendly crew. Toilets kept clean. Nice ambience with the cabin lighting.

Cons: My seat had a broken recliner button. Seat would recline but not stay reclined. If I sat up, seat would come up with me.

Pros: Crew were kindly

Cons: Seats can be more comfortable

Pros: They got me to my destination

Cons: No legroom, very narrow seating, no meal, expensive and no on board entertainment for a 7 hour flight

Pros: The staff was very nice and helpful.

Cons: No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

Cons: The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

Pros: Airport was quick but not because of airline.

Cons: How is there no WiFi or entertainment on a 8 hour flight? And having to buy water or anything to drink. Will think further about flying them for a longer trip.

Cons: Allow us to upgrade class

Pros: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.

Cons: Could not recline chair

Pros: boarding is thru gate and not tarmac

Cons: food are expensive.

Pros: GREAT CREW AS ALWAYS THE SEAT WAS COMFORTABLE AS ALWAYS.

Cons: FOOD WAS ORDINARY NOT WHAT I ORDERED, MY NEIGHBOR IN THE CHAIR OPPOSITE HAD WHAT I WANTED AND IT LOOKED DELICIOUS

Pros: Crew was nice

Cons: It was extremely loud the entire trip and after traveling for more than 24 hours beforehand, it was an extremely uncomfortable trip.

Pros: yes crew were amazing

Cons: ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check

Pros: The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport.

Cons: Helpful, courteous, and well-informed Xiamen representatives.

Pros: Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business.

Cons: Food was overcooked but plentiful Fruit selection excellent. More English fluent staff.

Cons: Delayed for over 3 hours!

Pros: Crew is very patients

Cons: Passenger is noisy & very uncooperative it delayed the flight landing!

Pros: The crew on the aircraft were great.

Cons: The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

Cons: The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

Pros: Nothing

Cons: Better aircraft

Cons: Many changes and mistakes

Pros: no flight yet

Cons: of course

Pros: having the access to a direct flight to the Philippines.

Cons: enforcing rules and regulations too passengers. as a person of purchasing additional leg room, this should be enforced to pay for additional leg room vs just giving that additional space for free. This is the second time I experienced and this has not changed since last year.

Pros: The timetable suits my schedule.

Pros: Took X Air Asia from JAI DPS on flatbed. Excellent!

Cons: The only problem was the attitude of the air crew when I asked them to help me put my luggage up. I am short - 150cm, no way I can put my carry on without help. It was not heavy, but their face showing dislike. Can’t they see that I am vertically challenged.

Pros: Price

Cons: Not much comfort, no free food, although cheap.

Pros: They got me to my destination

Cons: No legroom, very narrow seating, no meal, expensive and no on board entertainment for a 7 hour flight

Cons: Allow us to upgrade class

Pros: Quick boarding

Cons: Overpriced drinks and snacks

Cons: I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work.

Pros: I hope never to fly Scoot again.

Cons: Extremely rude and uncaring staff. I hate not being booked through with boarding passes. You have to wait in line at every stop, go through security and wait to get your ongoing boarding pass. The Scoot transfer people in Singapore are the most rude people I've ever met.

Pros: On time, early.

Cons: Comfort. Too tight Food. Mediocre in economy

Pros: Crew was very friendly

Cons: More comfortable seats

Cons: Have more flights!

Pros: seat, food