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Pros: "Everything. They are the best"

Cons: "Everyone was accomadating"

Pros: "Korean Air was amazing. Very comfortable, hospitable, and punctual."

Pros: "I like ailes center seat it's easy to get in or out."
Cons: "Should have the option for reserved the seat not only priority travelers ."

Pros: "Thank you for selected me became priority and the Sevice is good.Thanks again."
Cons: "I don’t know yet."

Pros: "Seat comfortable"

Pros: "Fortunately plane not full and was able to use adjacent seat(s)."

Pros: "Seat super comfortable wheelchair is perfect awesome"

Cons: "Loved it"

Cons: "Let me change my ticket due to a death in the family."

Cons: "Boarding Gate at JFK Airport literally has no seats for the passengers! You have to wait in other gates. They should do something about it."

Cons: "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."

Pros: "First Korean dish was good."
Cons: "The pasta was the worst meal ever."

Pros: "Everything!!"
Cons: "Nothing!!"

Cons: "Serve little drinks like water, juices, soft drinks. The plastic cup is small and yet it is half filled. A can every meal would be nice."

Pros: "I liked the seats and the comfort."
Cons: "The dinner didn't taste that good. The portion was small and I was hoping they would have Kalbi."

Pros: "쾌적하고 승무원 서비스는 좋음"
Cons: "식사가 맛과질이 떨어진다 정성이없이.."

Pros: "Very reliable, quick boarding"

Cons: "Excellent!"

Pros: "some area the A/C does not work"

Pros: "I loved the service, and comfort"
Cons: "The transfer time was too slim. I literally sprinted through the airport. I'm not exaggerating. I actually sprinted. My bag wasn't as quick however and didn't make the transfer. :("

Pros: "Considerate Staff"
Cons: "Business would be better; customs in Seoul are very slow."

Pros: "Korea Airlines is the best!"

Cons: "re you trying to register for?  ~ Garrett"

Pros: "Friendly af"

Pros: "Cordial; patient; understanding; calm; respectful; and helpful"

Cons: "Cabin temperature was too high"

Pros: "The comfortable ride during the entire trip"

Pros: "Loved it!"

Pros: "I LIKE IT"

Pros: "A proactive, kind and proper treat on board"

Pros: "I liked that i had two seats to myself"
Cons: "No VR goggles"

Pros: "中文内容太少（包括字幕）"

Pros: "All was good"

Cons: "special meals especially Hindu meals non vegetarian"

Pros: "nice planes"

Pros: "Everything was very good. I really enjoyed the korean music on the entertainment device."

Cons: "Nothing GOOOOOD!!!!!!!!!!!!"

Pros: "Everything like always"
Cons: "Nothing"

Pros: "The time is not delayed"

Pros: "Everything"
Cons: "Nothing"

Pros: "Cleanliness of the restroom and hospitality"

Pros: "Everything"
Cons: "nothing"

Pros: "From baggage check to arrival everything went smoothly."

Pros: "Lot of space for legs and comfortable seats."
Cons: "Nobody could find my reservation for a special meal and I ended up eating nothing"

Pros: "Crews"

Pros: "Delays on both legs, but major snow storms at both departure points. Lucky to have gotten out."

Pros: "On time, crews were friendly and helpful"

Cons: "No negative experience with Korean Air."

Cons: "Excellent"

Pros: "Crew is responsive to requests, and very polite."
Cons: "Cabin temperature was 81F during the night, making it too hot to sleep."

Pros: "I had 3 seats to myself, and I was able to curl up and get a good 2 hours sleep without being disturbed. Thank you ANA. Crew was lovely and friendly."
Cons: "Well they could have given me a free upgrade but I can live with a row to myself, kidding. When the ticket counter opens the agents stand in front of the podiums and bow and say a greeting (I think it was in Japanese). They need to get their timing better. So not much."

Cons: "Seat cushion could have been softer"

Pros: "The crew was excellent & seats were comfortable"
Cons: "Better boarding procedures. JAL is better."

Pros: "Food is the best of any airline service"

Pros: "Plenty of legroom in economy."
Cons: "Vegan food option unimaginative. Tomatoes used in every dish!"

Pros: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."

Pros: "Empty seats"
Cons: "Only snack No entertainment No chargers"

Pros: "Everything was just perfect"

Pros: "I enjoy ANA and choose to fly with them, normally a good flight"
Cons: "All our issues were another passenger, not ANA’s fault"

Pros: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!!"

Pros: "crew very helpful from check in to deplane..i would suggest when arranging seat for couples or mother abd child make sure its to gether at first check in not later at another airport which was fine they did in manila..but from chicago they cant do it have to wait in japan and almost not done"
Cons: "the smell inside the airplane"

Pros: "Overall comfort was good"
Cons: "Drinks like fruit juices were given in too small portions like a quarter cup by stewardess; as if the drinks were being saved or rationed Not much choice for movies. Movies were not well selected"

Cons: "I was pleased with all."

Pros: "Staff are super kind."
Cons: "---"

Pros: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Cons: "The Hollywood entertainment options were limited and not very interesting."

Pros: "The plane wasn't that full so I had a lot of space."
Cons: "the seat itself is still uncomfortable to put in the extended position to relax. Plus the headrest doesn't move very well so it's hard to get a comfortable head position when trying to sleep. The crew took forever getting everyone on the plane I have no idea why it took so long considering they're worn so many people on the flight. The food wasn't very good except for the marble loaf."

Pros: "more new movies will be better"

Pros: "The food is great as far as airline food goes, the plane was clean, and staff was thoughtful"
Cons: "The in seat entertainment was a bit clunky"

Pros: "Crew very helpful and reassuring though plane late on arrival in tokyo."
Cons: "Due to snow in Seattle area plan departed 2 hours late which made a short connection time, but all went well."

Pros: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."

Pros: "Great service"
Cons: "Interior show signs of aging"

Pros: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Cons: "Would like to listen to ATC"

Pros: "Flight spot on time."
Cons: "Can't think of a better thing"

Pros: "Free alcohol on international flights is always a plus."
Cons: "The movie selection was not as expansive as I've seen previously."

Pros: "The food they served was very unique and will ready you for a trip in Japan ( if that is the root you are taking it for) The entertainment options were overwhelming ( movies, games, and anime)"

Cons: "I asked to move my seat to an aisle seat in order to not disrupt a neighbor when needing to use the washroom and was kindly given another seat by the flight attendant but then was later asked to move back to my center seat. Having me move around caused confusion and made a ackward situation for me."

Pros: "The food were good and just enough for the inflight need"
Cons: "The time to get to the next flight is so tight! I wish there's a 30 minutes more so I don't have to rush and be the last one to get in the plane."

Pros: "Great customer service and very kind staff!"

Pros: "5 stars all around 5 stars around"

Cons: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."

Pros: "The most comfortable economy flight I have experienced so far. The service, food and entertainment options were all excellent. Definitely looking forward to our return flight back to YVR!"

Pros: "The work ethic and sweetness of the stewardess , aways happy and work together well. Very detail in saftey and checked everything. Very good in caring for all in flight"
Cons: "Great food. Really good , gave menu to choose from. , other airlines will say chicken or beef and you pic ..... Great price on my ticket. Most my flights are 1200. Got my ticket for 862. I very happy"

Pros: "Excellent crew, comfortable seat, good food"

Pros: "The food. the personable flight attendants. The whole experience is amazing."
Cons: "Lack of English movies on the ife. Mediocre headphones in business class."

Pros: "Most all."
Cons: "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."

Pros: "EVERYTHING!"

Pros: "staff was great in business"

Cons: "My suitcase was "lost" in Tokyo/Narita on the way to Shanghai. Don't know what happened. Got my luggage two days later. This isn't Kayak's fault. ANA should've done something to make this right."

Pros: "Excellent service"
Cons: "N/a"

Pros: "Great movies!!"
Cons: "Terrible seats- difficult to find s confirtsble position."

Pros: "service and comfort in Premium economy"
Cons: "ANA's food quality went down so much. Its basically as bad as united meals. Very sad."

Pros: "Japanese quality is good quality"

Pros: "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
Cons: "There was no Indian or vegetarian food. My wife and my kid had to work with bread and jam only."

Pros: "The plane was new and the seats recline quite a bit. The movie selection was solid (though disorganized)."
Cons: "The food service was a plastic bag of goodies (bag of chips, water bottle, toblerone, kit kat, pastry) - what?! The turbulence announcement was made once in english and japanese by the auto-plane service followed by the crew announcing it again in both English and Japanese. The same was done with the duty free. The plane pressure also felt very strong and cause discomfort for the wife. The movie selection was solid (but badly organized) and the TV show selection wasn't terrible. It should all be better. Come on ANA! Contact me for recommendations."

Pros: "On time，no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat，though my request is not fulfilled. I still appreciate the crew's effort."

Pros: "Everyone staff member was friendly and helpful. Dinner was great."
Cons: "The only thing I did not enjoy was breakfast . Selection was not great, we did not eat."

Pros: "Excellent service"
Cons: "Movie choice is very limited."

Pros: "The trip back across the Pacific was just as good as the first one. The flight crew was exceptional and I can't praise them enough. Movie and music choices were great for such a long trip, I got to see the Martian finally. Again their food was so good, I don't understand how that is possible. Got to keep my electronics charged and use my own headphones. I would fly with them again."

Pros: "Again seats space could be better. Crews were very attentive."
Cons: "Other passengers reclining their seats could be a nuisance..."

Pros: "Arrived on time."
Cons: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."

Pros: "Crew was friendly. Seafood pasta was good."
Cons: "I wish all airlines have a foot rest."

Pros: "Better flight as bigger craft and no neighbours in my row so I got some sleep."

Pros: "Got bumped to Business Class"

Cons: "I liked everything"

Pros: "I like everything crew, etc"
Cons: "Nothing reallly"

Pros: "Everything"
Cons: "Non"

Cons: "Nothing"

Pros: "Food was pretty good. Loved the Weiss ice cream bars"
Cons: "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."

Pros: "They treated you like you were important and really took care of my every need"
Cons: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"

Pros: "Crew was very friendly and responsive to my needs. They met it with a smile."

Pros: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Cons: "No negative points"

Pros: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."

Pros: "Everything about this flight was top notch. The inflight entertainment, touch screen and remote controlled, was so good i was up the entire time watching movies Black Panther, Downsizing, DeathWish, Pacific Rim and listening to the wonderful library of music, i was surprised at the range of music, from uncensored rap to big band."
Cons: "Nothing"

Pros: "everything good"
Cons: "need new toilet"

Pros: "Spacious and clean"
Cons: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"

Pros: "It’s worth it to pay a bit more for the extra legroom seats."

Cons: "Outdated Cabin Fit Out"

Pros: "Movie selection was great. Food was decent. Comfort was expected"
Cons: "Our seat neighbors were annoying, but nothing the staff can do about that!"

Pros: "Everyone was very attentive and nice. The leg room is decent ."
Cons: "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"

Pros: "The serivce was amazing. Also it was clean and the food was great."

Pros: "Loved the hot towel service"
Cons: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"

Pros: "Crew members were very friendly n helpful."

Pros: "Not much"
Cons: "Not as good as they were once"

Pros: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."

Pros: "friendly staff top Service top Inflight"
Cons: "old aircraft, no usb or power point charging. choice of 5 movies"

Pros: "Amazing service and comfortable lay flat bed"

Pros: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."

Pros: "Staff managed to change seating due to height. Very accommodating."
Cons: "Entertainment console dated. Sound very crackly. Video images not sharp."

Pros: "Red wine was good"
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"

Pros: "Liked everything from service to comfort"

Pros: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."

Pros: "Service was best in class"
Cons: "Planes are old. They never seem to use newer planes on the Brisbane leg."

Cons: "Old plane. Old in flight entertainment."

Pros: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Cons: "Nothing negative to report"

Pros: "Reasonable price"
Cons: "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."

Pros: "Consistency of service, efficient"
Cons: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"

Pros: "Made Econ class feel like biz :)"

Pros: "Singapore crew are on their feet and working for the entire flight. Great service!"

Cons: "Seats are tight and hard"

Pros: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Cons: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."

Pros: "The cabin attendants kept us well hydrated."
Cons: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."

Pros: "Consistently good food."
Cons: "Entertainment system sometimes froze, didn't remember where I was in the movie."

Pros: "Flight on time"
Cons: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."

Pros: "Great food and plenty of movies. Friendly crew"

Pros: "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
Cons: "None."

Pros: "Customer service , crew was nice"
Cons: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"

Pros: "Everything"
Cons: "Cabin too hot"

Pros: "Everything, got to love how smooth those A380s are, plus the service and food is impeccable. Also so much entertainment!"
Cons: "nothing"

Cons: "The flight attendants would forget me when tending to everyone"

Pros: "Flight arrival is earlier"
Cons: "The food is not taste good"

Cons: "check in process"

Pros: "The crew were so polite and helpful."
Cons: "Archaic entertainment system. Cabin was dull and seats not up to standard of other airlines business class."

Pros: "I like the assistant on my wheelchair, they take good care of me."
Cons: "All good"

Cons: "No phone charger."

Pros: "Staff are very nice"
Cons: "Few selections of movies"

Pros: "A380"

Cons: "That made me stay overnight in Korea."

Pros: "Legroom was spacious"

Pros: "It's okay."
Cons: "Boarding from Incheon to Manila was a bit chaotic. We did not board by number or group order. Also, the sound system was barely audible."

Pros: "Everything"
Cons: "Nothing"

Pros: "Excellent personnel, really polite and helpful all the way"

Pros: "The seat layout"
Cons: "The seat belt very short on one side hard to operate"

Cons: "when they leave laugage in korea and they deliver within 2 days"

Cons: "No WiFi"

Cons: "Delaying without notice and luggage lost"

Pros: "Nothing"
Cons: "All"

Cons: "The sound of the intercom during announcement of pilot coz it is weak."

Pros: "다른 항공사 비행기에 비해 좌석이 넓은편임. USB 포트는 기본에 콘센트까지 있어서 놀람. 엔터테이먼트는 주로 한국 방송들 위주였던듯."
Cons: "아시아나 기내식 괜찮다고 들어 기대했으나 싱가폴항공보다 별로였음. 비빔밥에 단무지2개 계란말이 한조각.. 싱가폴항공은 비빔밥에 김치도 주는데.. 그리고 밥 다먹고 빵 먹는다고 식기 걷을때 나이프랑 컵을 못 냈는데 다시 가지러 안옴..-_-;; 캔이랑 컵이랑 다 가지고 있었는데 다시 수거하러 와야하는거 아닌가..?"

Pros: "Great. Attendants are great"

Pros: "Good"

Cons: "None"

Cons: "Very unorganized boarding process."

Cons: "Nothing."

Cons: "Tgey don't put much effort on the special meal I order."

Pros: "We liked the efficiency with which everything went. It was smooth from check in to arriving at destination."
Cons: "On the plane the stewardess were always behind the curtain in the prep centers. They were always polite and efficient when asked for anything but did not seem accessible in the way other airlines do it. Everything was still very good overall. Thank you,"

Cons: "I'm still in Korea. I want to go home."

Cons: "Weighing hand carry bags in Manila"

Pros: "Cleanliness, efficiency."
Cons: "Seat cushioning could be better for the long haul legs."

Pros: "Soul to Los Angeles was very Good. I loved it. No complaints."

Cons: "Second meal was marginal"

Cons: "I do not understand why only one bag was allowed to be checked if it was an international flight. When it was boarding time, there was no organization. It was whoever lined up first."

Pros: "Staff was great, didn't take anything from my unlocked bag."
Cons: "When I picked up my checked luggage, one of the bags had been unlocked, and not relocked. Nothing was missing that I noticed. There was a slip inside from the tsa saying they searched it. I don't know who failed to lock it, but that's kinda concerning to me."

Cons: "Time delay."

Pros: "Everything's was excelent. I was happy to chosen Asiana Airline"

Cons: "Problem with getting off the airplane"

Pros: "Everything"
Cons: "N/a"

Cons: "No good Korean movies to watch."

Pros: "Very good"
Cons: "None"

Cons: "The passenger next to me kept nudging me. I wish there were separate arm rests for each seat."

Cons: "Luggages were not properly taken care of & got damaged"

Cons: "3x Times I have taken Asiana Airlines there has been some delays It was very cold inside"

Pros: "Good serving"

Pros: "Good service and food."

Pros: "It truly set apart from the other airlines I used for my 15-day trip. It was by far the best airline from top to bottom"
Cons: "N/A"

Pros: "Flying with a partner, the two seater in economy was comfortable, good leg space, reasonable food , good service."

Pros: "Plane was clean and attendants polite"
Cons: "Boarding seemed very random as no rows were called."

Pros: "nice seating on this plane. Roomy and comfortable."
Cons: "Korean passengers smell bad"

Pros: "Super friendly and competent!"
Cons: "Turbulence. Bleh."

Pros: "We may not take Thai airways after our horrible experience with rude crews."
Cons: "Very rude flight attendants .."

Pros: "Crew good. Seat better than airbus seats!"

Pros: "Crew was great"

Cons: "The aircon was not cold enough"

Pros: "The Crew was very Good and yes the seats were comfortable."
Cons: "I think they did the great Job"

Pros: "Thai airways is always good, they are always one of our carriers of choice"
Cons: "Not sure why but the crew seemed a little grumpy today. In my experience, this is very unusual for Thai airways staff. Food was nice but not quite up to usual standard."

Cons: "I did not take the flight since it was booked with wrong date and u refused to let me changed in24 hours although u did stated before booking that it can be changed without penalty"

Pros: "Food & entertainment are okay like the usual."
Cons: "Crew were unusually very unpleasant & rude on this particular flight considering their airlines & the country are considered the land of smiles. They should've been more pleasing since the flight has been delayed for an hour due to some technical issues in the landing gear."

Pros: "The flight was delayed (both ways) and after not having flown Thai Airways for many years, I would have thought the meaning of "TG = Tomorrow Go" has been improved to "Today Go" The boarding process literally remains back in the "stone age" compared to the total modern aviation advancements!!"
Cons: "The boarding process could and must be improved!! What's the point of having modern technology like self-automated boarding machines installed at the airport and not using them? People should be boarded by zoning instead of letting people acted like this is the last flight out of Saigon!!"

Cons: "A specially hospitality and food which served in plane was excellent"

Pros: "Crew very good Seat getting old uncomfortable to sleep"
Cons: "Movies selection has been almost the same since a few months , some World movies never changed after 3/4 months"

Pros: "Good food. Thoughtful crew"
Cons: "Seat A beside emergency exit had partially blocked legroom. Don't sit here. Choose B or C"

Pros: "Entertainment was good."
Cons: "Complimentary polaroid Photo taking for families or kids or couples and friends. Photo can be placed in a special thai aiways frame for memory. If this is done while the flight is preparing for take off l, its gives a great start for the trip. Gifts for kids?"

Cons: "Ground staff at the airport, like wheel chair workers, others were rude. I thought that Thai people are humble, but my experience with them was horrible. I will advice not to travel thru Thailand."

Cons: "All good"

Pros: "Everyone was very nice and hospitality was great."
Cons: "a better selection of movies/entertainment."

Pros: "Boarding process has improved (SYD), the crew were friendly and attentive, my special meal (Indian vegetarian for something different) was quite tasty and even the entertainment options were good."
Cons: "Business class seats on the B747 - unless you’re sitting upright, they are one of the most uncomfortable seats I’ve experienced. TG either need to upgrade the seats on the B747 (very unlikely) or put another aircraft type the BKK-SYD-BKK route."

Pros: "Flight was full, but generous seat pitch and efficient crew made the difference!"

Pros: "Everrything"
Cons: "Nothing"

Pros: "Speedy boarding, early arrival and generally comfortable flight."
Cons: "The food choice was limited - and it was spicy which didn't suit me or the children. The flight was a little bumpy."

Cons: "Seat don’t recline enough. Sure neck. Entertainment was quite limited. Needs more movie options."

Cons: "The plane was a very old B777-300 and the air conditioning did not work so the whole flight was very warm. The cabin in general was very dated and cramped. Having flown the A350 to Bangkok which was newer and much better, did not see why they couldn’t operate the flight back on the same platform"

Pros: "return flight on a brand new plane - always helps Excellent movies selection"

Pros: "Quick & efficient boarding but cost cutting has taken the shine off what used to be a quality airline experience."
Cons: "I’m not fussy about food, but the menu today was about as uninspiring as they come. Along with polite but perfunctory service and a seat that is nothing better than premium economy, I don’t know how they can get away with calling their business class product, Business Class!"

Pros: "Showing the Thai ways."
Cons: "Maybe it’s time to change the seats. No USB charging ports but there’s power outlet."

Pros: "Crew were polite and nice. Food was good"
Cons: "Entertainment system was very glitchy, the headphones sockets on my seat were broken and loose."

Pros: "Great legroom in exit row, staff very friendly"
Cons: "Boarding terrible, utter chaos, seat very narrow"

Pros: "Very efficient and attentive service . On time departure and arrival."
Cons: "Old aircraft, 747 , seats very comfortable but no flat beds.. Choice of movies but mostly second grade."

Cons: "Food not up to previous Thai Airways offerings"

Pros: "Staff were very nice"
Cons: "Food, seat, timing, Etc"

Pros: "The cabin crew was helpful and excellent service. The food was exceptionally good."

Pros: "I pre-ordered a seafood meal. It was excellent."
Cons: "The seats (bottom) have become worn and caved in. And the head rests are as flat and hard as rocks. They need to be changed"

Pros: "Thai Airways is a great airline - very comfortable, haven't had an issue with delays as with other airlines within Thailand."
Cons: "nothing"

Pros: "Fairly spacious, the food was nice and we were given beverage's at a good pace."
Cons: "I was not told to put my seat belt on for landing... I was actually not aware of landing as I was asleep, but landing woke me up and it was a little concerning, as most crew's check seat belts on approach to landing."

Pros: "Everything was ok"

Pros: "on flight entertainment made the long flight easier to deal with"
Cons: "nothing everything was perfect"

Pros: "Punctual and efficient flight"
Cons: "Food was poor and staff were not at all friendly"

Cons: "Late ,always late leaving and Landing"

Cons: "3X3X3 plane configuration is my least favorite."

Pros: "Stewards were very polite and helpful. Even offered me extra meal without request. Clean, comfortable aircraft unlike most South East Asian aeroplanes. I recommend THAI Airways."
Cons: "Seat wasn't spacious enough but that is the case with almost all airlines if you are flying economy class. Food was prepared for Asian taste only. I guess that is understandable."

Pros: "All of the above mentioned service."
Cons: "All of the above mentioned service."

Pros: "Business class service was great!"
Cons: "Problem accessing the wifi"

Pros: "Business class on this short haul flight was fantastic, but sadly I don’t think this is the normal route it will take as I think they were testing it. If you can get one of these on long haul they are a very nice plane, individual compartments and some very modern touches. Windows darken without blinds, loads of space in your compartment and food was good even as just a snack."
Cons: "I can’t think of anything I didn’t like and if Thai Air have these rolling out for long haul I’ll definitely look at them against"

Pros: "Staff, service, and entertainment!"
Cons: "The food was very average. I have flown Thai Airways many times before and I remember the food being better."

Pros: "On this return flight, we had much space than several days ago. Thus, I enjoyed working all night during this midnight flight."
Cons: "The food was OK, but there should be some snack for awaken passengers."

Pros: "I like that I brought my noise cancelling headphones. Screaming babies are nobodies fault but careful preparation is helpful."

Pros: "Food and drink on board in business class."
Cons: "None"

Pros: "Overall flight experience is good. Wish they had more veggie options in Business class"
Cons: "Too much Thai. They switch off the entertianment 30 min before and then its all about thailand.."

Cons: "Long baggage wait time"

Pros: "the flight Vientiane-Bangkok was very good but departed 1 hour late. However the delay was very well handled: the assistant told me when I checked in and put a "hot transfer" tag on my luggage. A person was waiting at Bangkok airport and took me and another passenger through the transfer and both my luggage and I got into the second plane despite the very tight connection. Well done and thank you"