Guest reviews
Overall rating
8.7
Excellent
Based on 4,162 reviews
Overall
8.8
Boarding
8.8
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
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Korean Air traveller reviews
Pros
"Staff are friendly and accommodating."
"The food selection was good."
"Clean, great service, good food."
Cons
"Made the long flight uncomfortable."
"The airplane was very old & the seats were not comfortable."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
long flight
business class
food was good
great service
good entertainment
seats were comfortable
staff was friendly
best airline
good flight
service from the flight attendants
movie selection
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8.0
Cons: would not accept my confirm check in on line
review from
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8.6
Korean Air
Pros: The flight attendants were very attentive, I just thought it was weird that they aren’t allowed to take pictures? That was the only strange thing. Overall one of the best experiences with an airline compared to most. Probably because of the unlimited tasty beverages ;)
Cons: Strange that flight attendants can’t take pictures like stated above. And the video games are horribly outdated!
review from
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8.0
Korean flight is good
Pros: Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie
Cons: Everything was good
review from
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8.6
Excellent Trip
Pros: The trip was excellent because first of all, I was the one who booked it. Secondly, I selected all the aisle seats. The airline isnine of the best with friendly and courteous crew.
Cons: The USB port on my seat to charge my cell phone was broken. And the airplane gets warmer in the duration of the flight. The crew should always make sure that the air conditioning's thermostat is in the coller setting.
review from
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10.0
Pros: The transit lounges at the new Seoul terminal are outstanding.
review from
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6.0
Second leg was sub-par in every way
Cons: 1. Planes outdated - We were on an old airplane from Seoul which had compact seating, touch screen on tv controls were not functional. We had to help our kids with the program selections. Wished that the 7 hour flights are upgraded to newer ones with touch screen control, just like the 12 hour flights. 2. Food options not available - My son & daughter ended up skipping both meals during the second leg. They did not want to eat hamburger in kids menu, Korean air did not have alternate meal option like pasta or pizza in flight, which was not what I had expected. Cold sandwiches were offere prior to landing in breakfast menu, all of us had to skip it. 3. Turbulence - my son ended up vomiting twice in second leg. Fortunately we carried 2 spare sets of clothes. 4. Checked baggage in Mumbai airport took 1.5 hours to arrive on the baggage claim belt which was just a waste of time. Korean Air staff just blamed airport authorities on the baggage delay and did not inform anxious passengers awaiting for their baggage after the long flight. Korean air was inefficient in every way.
review from
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6.0
Pros: Adult and kids menu was good on flights departing San Francisco. Programming options were Good.
Cons: Lot of walking (almost an hour) between terminals for transfer between 261 and 236 gates.
review from
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10.0
A pleasure to travel with an attentive airline
Pros: Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair.
Cons: We boarded late but the communication was good.
review from
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9.0
Flying in comfort
Pros: Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food.
review from
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2.0
Pros: Your flight always delay. Suck!!
review from
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8.0
Pros: Flight, weather, crew interaction was all great.
Cons: They dont give us socks for our feet or tooth brushes or mints or anything. One small bottle of water for a 15 hour flight doesnt cut it, sorry! This is one CHEAP AIRLINE!
review from
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5.0
Cons: My seat was broken and uncomfortable. 13 hour flight and you can’t lean back one bit
review from
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8.6
Korean Air
Pros: The flight attendants were very attentive, I just thought it was weird that they aren’t allowed to take pictures? That was the only strange thing. Overall one of the best experiences with an airline compared to most. Probably because of the unlimited tasty beverages ;)
Cons: Strange that flight attendants can’t take pictures like stated above. And the video games are horribly outdated!
review from
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8.6
Excellent Trip
Pros: The trip was excellent because first of all, I was the one who booked it. Secondly, I selected all the aisle seats. The airline isnine of the best with friendly and courteous crew.
Cons: The USB port on my seat to charge my cell phone was broken. And the airplane gets warmer in the duration of the flight. The crew should always make sure that the air conditioning's thermostat is in the coller setting.
review from
-
10.0
Pros: The transit lounges at the new Seoul terminal are outstanding.
review from
-
10.0
A pleasure to travel with an attentive airline
Pros: Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair.
Cons: We boarded late but the communication was good.
review from
-
9.0
Flying in comfort
Pros: Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food.
review from
-
8.0
Cons: would not accept my confirm check in on line
review from
-
8.0
Korean flight is good
Pros: Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie
Cons: Everything was good
review from
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8.0
Pros: Flight, weather, crew interaction was all great.
Cons: They dont give us socks for our feet or tooth brushes or mints or anything. One small bottle of water for a 15 hour flight doesnt cut it, sorry! This is one CHEAP AIRLINE!
review from
-
6.0
Second leg was sub-par in every way
Cons: 1. Planes outdated - We were on an old airplane from Seoul which had compact seating, touch screen on tv controls were not functional. We had to help our kids with the program selections. Wished that the 7 hour flights are upgraded to newer ones with touch screen control, just like the 12 hour flights. 2. Food options not available - My son & daughter ended up skipping both meals during the second leg. They did not want to eat hamburger in kids menu, Korean air did not have alternate meal option like pasta or pizza in flight, which was not what I had expected. Cold sandwiches were offere prior to landing in breakfast menu, all of us had to skip it. 3. Turbulence - my son ended up vomiting twice in second leg. Fortunately we carried 2 spare sets of clothes. 4. Checked baggage in Mumbai airport took 1.5 hours to arrive on the baggage claim belt which was just a waste of time. Korean Air staff just blamed airport authorities on the baggage delay and did not inform anxious passengers awaiting for their baggage after the long flight. Korean air was inefficient in every way.
review from
-
6.0
Pros: Adult and kids menu was good on flights departing San Francisco. Programming options were Good.
Cons: Lot of walking (almost an hour) between terminals for transfer between 261 and 236 gates.
review from
-
2.0
Pros: Your flight always delay. Suck!!
review from
-
5.0
Cons: My seat was broken and uncomfortable. 13 hour flight and you can’t lean back one bit
review from
Flight status
Korean Air route map
Popular flight routes
Flight
Origin
Destination
Sun.
Mon.
Tue.
Wed.
Thu.
Fri.
Sat.
S
M
T
W
T
F
S
1001
Busan
PUS
Jeju City
CJU
660
Bangkok
BKK
Seoul
ICN
662
Bangkok
BKK
Busan
PUS
638
Phuket City
HKT
Seoul
ICN
86
New York
JFK
Seoul
ICN
910
Paris
CDG
Seoul
ICN
1951
Cheongju
CJJ
Jeju City
CJU
1952
Jeju City
CJU
Cheongju
CJJ
1254
Jeju City
CJU
Seoul
GMP
1906
Jeju City
CJU
Gwangju
KWJ
879
Jeju City
CJU
Beijing
PEK
1002
Jeju City
CJU
Busan
PUS
1808
Jeju City
CJU
Daegu Metropolitan City
TAE
1852
Jeju City
CJU
Wonju
WJU
952
Dubai
DXB
Seoul
ICN
932
Rome
FCO
Seoul
ICN
906
Frankfurt am Main
FRA
Seoul
ICN
798
Fukuoka
FUK
Busan
PUS
1209
Seoul
GMP
Jeju City
CJU
2725
Seoul
GMP
Osaka
KIX
2851
Seoul
GMP
Beijing
PEK
2815
Seoul
GMP
Shanghai
SHA
1615
Seoul
GMP
Ulsan
USN
112
Tamuning
GUM
Seoul
ICN
618
Hong Kong
HKG
Busan
PUS
659
Seoul
ICN
Bangkok
BKK
931
Seoul
ICN
Rome
FCO
111
Seoul
ICN
Tamuning
GUM
689
Seoul
ICN
Phnom Penh
PNH
1405
Seoul
ICN
Busan
PUS
831
Seoul
ICN
Shenyang
SHE
827
Seoul
ICN
Shenzhen
SZX
1411
Seoul
ICN
Daegu Metropolitan City
TAE
807
Seoul
ICN
Xi'an
XIY
891
Seoul
ICN
Yanji
YNJ
73
Seoul
ICN
Toronto
YYZ
2728
Osaka
KIX
Seoul
GMP
732
Osaka
KIX
Busan
PUS
1905
Gwangju
KWJ
Jeju City
CJU
754
Nagoya
NGO
Busan
PUS
714
Tokyo
NRT
Busan
PUS
38
Chicago
ORD
Seoul
ICN
880
Beijing
PEK
Jeju City
CJU
2852
Beijing
PEK
Seoul
GMP
830
Beijing
PEK
Busan
PUS
690
Phnom Penh
PNH
Seoul
ICN
661
Busan
PUS
Bangkok
BKK
797
Busan
PUS
Fukuoka
FUK
617
Busan
PUS
Hong Kong
HKG
731
Busan
PUS
Osaka
KIX
753
Busan
PUS
Nagoya
NGO
713
Busan
PUS
Tokyo
NRT
829
Busan
PUS
Beijing
PEK
875
Busan
PUS
Shanghai
PVG
889
Busan
PUS
Qingdao
TAO
876
Shanghai
PVG
Busan
PUS
2816
Shanghai
SHA
Seoul
GMP
832
Shenyang
SHE
Seoul
ICN
828
Shenzhen
SZX
Seoul
ICN
1803
Daegu Metropolitan City
TAE
Jeju City
CJU
1414
Daegu Metropolitan City
TAE
Seoul
ICN
890
Qingdao
TAO
Busan
PUS
1616
Ulsan
USN
Seoul
GMP
1851
Wonju
WJU
Jeju City
CJU
808
Xi'an
XIY
Seoul
ICN
892
Yanji
YNJ
Seoul
ICN
74
Toronto
YYZ
Seoul
ICN
1402
Busan
PUS
Seoul
ICN
895
Seoul
ICN
Shanghai
PVG
925
Seoul
ICN
Amsterdam
AMS
697
Busan
PUS
Taipei
TPE
698
Taipei
TPE
Busan
PUS
926
Amsterdam
AMS
Seoul
ICN
909
Seoul
ICN
Paris
CDG
630
Denpasar
DPS
Seoul
ICN
31
Seoul
ICN
Dallas
DFW
20
Seattle
SEA
Seoul
ICN
629
Seoul
ICN
Denpasar
DPS
122
Sydney
SYD
Seoul
ICN
93
Seoul
ICN
Washington
IAD
Top flight routes
Top airports served by Korean Air
- Atlanta Hartsfield-Jackson Airport (ATL)
- Seoul Incheon Intl Airport Airport (ICN)
- Seattle/Tacoma Intl Airport (SEA)
- Los Angeles Airport (LAX)
- Detroit Metropolitan Wayne County Airport (DTW)
- New York John F Kennedy Intl Airport (JFK)
- Honolulu Airport (HNL)
- Seoul Gimpo Intl Airport (GMP)
- Busan Gimhae Airport (PUS)
- Jeju City Jeju Airport Airport (CJU)
- Paris Ch. De Gaulle Airport (CDG)
- San Francisco Airport (SFO)
- Portland Airport (PDX)
- Las Vegas McCarran Airport (LAS)
- Chicago O'Hare International Airport (ORD)
Korean Air contact information
- KE IATA code
- +61 2 9262 6000 Call
- koreanair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
