Guest reviews
Overall rating
8.7
Excellent
Based on 4,245 reviews
Overall
8.8
Boarding
8.8
Comfort
8.6
Crew
9.1
Entertainment
8.6
Food
8.5
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Korean Air traveller reviews
Pros
"Staff are friendly and accommodating."
(in 23 reviews)
"The food selection was good."
(in 70 reviews)
"Clean, great service, good food."
(in 125 reviews)
Cons
"Made the long flight uncomfortable."
(in 8 reviews)
"The airplane was very old & the seats were not comfortable."
(in 6 reviews)
Recent reviews
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Find reviews that mention:
leg room
long flight
business class
food was good
great service
good entertainment
seats were comfortable
staff was friendly
best airline
good flight
service from the flight attendants
movie selection
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10.0
Great flight
Pros: Service and food was good.
review from
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10.0
kids loved it!
Pros: great service. my kids loved the special treatment!
review from
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10.0
Great experience, overall
Pros: Service was great. Food was good.
review from
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8.0
Pros: Flight staff/crew were the best. And them planes top notch condition and amenities.
Cons: Anytime I looked to get help from there non-fight staff (customer service, reservation personnel,etc.) I found them rude, short and unhelpful.
review from
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10.0
Business class
Pros: Everything was great
Cons: N/A
review from
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5.3
Pros: what I don't like .? let me tell you. I den't even know I have to go to. Alaska I Though i have to transfer delta air I have to transfer my lugege. I I'm 72 yet old it' not very easy I diden't want miss my fly I had heard time !
review from
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10.0
As always, a great experience.
Pros: From boarding to meal to disembarking, Korean Air does it right. They are attentive to your needs and provide excellent customer service.
Cons: On this particular flight, a nice glass of white wine would have been nice but they had beer instead. I survived. Additionally, an upgrade on their earphones would be nice. Their sound quality is not the best.
review from
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10.0
Better than most American carriers
Pros: EVERYTHING!!!! The staff at the gates to the boarding staff. Everyone was very helpful and professional. The seats had plenty of room and the staff always provided service with a smile.
Cons: I can't think of anything I disliked on this trip.
review from
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8.0
Thank you
Pros: The crew was great. The technology is great. I enjoyed the movies.
Cons: I wish I had more water.
review from
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10.0
Pros: Well equipped economy class. More leg room than others. Food is ok.
Cons: Other carriers tend to be cheaper(but also not as good)
review from
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10.0
KAL is the best
Pros: Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early.
Cons: Overnight flight is brutal. But that can't be helped.
review from
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9.0
Pros: crew and movives
Cons: food was so so.
review from
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10.0
Great flight
Pros: Service and food was good.
review from
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10.0
kids loved it!
Pros: great service. my kids loved the special treatment!
review from
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10.0
Great experience, overall
Pros: Service was great. Food was good.
review from
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10.0
Business class
Pros: Everything was great
Cons: N/A
review from
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10.0
As always, a great experience.
Pros: From boarding to meal to disembarking, Korean Air does it right. They are attentive to your needs and provide excellent customer service.
Cons: On this particular flight, a nice glass of white wine would have been nice but they had beer instead. I survived. Additionally, an upgrade on their earphones would be nice. Their sound quality is not the best.
review from
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10.0
Better than most American carriers
Pros: EVERYTHING!!!! The staff at the gates to the boarding staff. Everyone was very helpful and professional. The seats had plenty of room and the staff always provided service with a smile.
Cons: I can't think of anything I disliked on this trip.
review from
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10.0
Pros: Well equipped economy class. More leg room than others. Food is ok.
Cons: Other carriers tend to be cheaper(but also not as good)
review from
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10.0
KAL is the best
Pros: Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early.
Cons: Overnight flight is brutal. But that can't be helped.
review from
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9.0
Pros: crew and movives
Cons: food was so so.
review from
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8.0
Pros: Flight staff/crew were the best. And them planes top notch condition and amenities.
Cons: Anytime I looked to get help from there non-fight staff (customer service, reservation personnel,etc.) I found them rude, short and unhelpful.
review from
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8.0
Thank you
Pros: The crew was great. The technology is great. I enjoyed the movies.
Cons: I wish I had more water.
review from
Flight status
Korean Air route map
Top flight routes
Top airports served by Korean Air
- Atlanta Hartsfield-Jackson Airport (ATL)
- Seoul Incheon Intl Airport Airport (ICN)
- Seattle/Tacoma Intl Airport (SEA)
- Los Angeles Airport (LAX)
- Detroit Metropolitan Wayne County Airport (DTW)
- Minneapolis St Paul Airport (MSP)
- New York John F Kennedy Intl Airport (JFK)
- Honolulu Airport (HNL)
- Seoul Gimpo Intl Airport (GMP)
- Busan Gimhae Airport (PUS)
- Paris Charles de Gaulle Airport (CDG)
- Jeju City Jeju Airport Airport (CJU)
- San Francisco Airport (SFO)
- Vancouver Intl Airport (YVR)
- Portland Airport (PDX)
Korean Air contact information
- KE IATA code
- +61 2 9262 6000 Call
- koreanair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
