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(Return)
Airports
Origin
Perth
$250
only
$250
Melbourne
$412
only
$412
Sydney
$363
only
$363
Bilinga
$295
only
$295
Destination
Kuala Lumpur
$250
only
$250
Wed, 4 Apr
PER
KUL
5h 35m
Mon, 16 Apr
KUL
PER
5h 30m
Trip: 13 days
Overall 5.7 OK
Based on 6 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
PEK
KUL
OK 4.6

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

PER
KUL
OK 4.0

The crews are not doing enough to help with the many kids crying incident.

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

KUL
MEL
Mediocre 2.0

Landing & leaving the plane.

Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

Mon, 26 Feb
PER
KUL
24h 30m
Thu, 15 Mar
KUL
PER
21h 50m
Trip: 17 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 130 reviews
Boarding
7.3
Comfort
6.5
Crew
7.4
Entertainment
5.3
Food
5.8
SIN
SYD
Good 6.3

Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though.

SIN
MLE
Good 6.0

I had lost my luggage from Singapore to Maldives’s airport

SGN
SIN
Good 6.0

Delay one hour

MEL
SIN
Good 7.6

I get the seat selection pre-check in is a premium service. Bu to not allow someone to express preference (based on what's left) when they check in is downright snarky. The explanation that I got that "we need to balance the plane" is whitewash. It's clearly to push peopel to buying the premium service. But when you do that at the price of alienating people, you've done them and yourself a disservice. Time to rethink!

OOL
SIN
Excellent 8.0

QUIET ZONE

FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS

Mon, 5 Mar
PER
KUL
5h 50m
Tue, 1 May
KUL
PER
22h 15m
Trip: 57 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 104 reviews
Boarding
7.2
Comfort
7.5
Crew
7.4
Entertainment
6.9
Food
6.8
KUL
DPS
Excellent 8.0

Cramped seats

KUL
RGN
Good 6.3

The flight was over 5 hours delayed and they offered no compensation or extra meal.

BOM
KUL
Excellent 8.0

Leg space and good arm rest

No in flight entertainment (movies)

KUL
CMB
Excellent 8.0

Same as previous, no fuss.

KTM
KUL
Mediocre 2.0

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Mon, 4 Dec
PER
KUL
13h 45m
Mon, 11 Dec
KUL
PER
5h 35m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 6 Apr
PER
KUL
5h 35m
Mon, 16 Apr
KUL
PER
5h 30m
Trip: 11 days
Overall 5.7 OK
Based on 6 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

PER
KUL
Good 7.0

Delayed 2 hours 40 minutes

PER
KUL
OK 4.0

The crews are not doing enough to help with the many kids crying incident.

Fri, 25 May
OOL
KUL
8h 20m
Sat, 30 Jun
KUL
OOL
8h 10m
Trip: 37 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 7 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
PEK
KUL
OK 4.6

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

KUL
SYD
Excellent 8.3

The crew on the aircraft were great.

The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

KUL
MEL
Mediocre 2.0

Landing & leaving the plane.

Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

Thu, 22 Feb
PER
KUL
15h 05m
Thu, 1 Mar
KUL
PER
21h 50m
Trip: 8 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 130 reviews
Boarding
7.3
Comfort
6.5
Crew
7.4
Entertainment
5.3
Food
5.8
SGN
SIN
OK 5.6

Going from one hot country to another so had no need for a winter coat... it was so cold on that flight I caught a cold

MEL
SIN
Good 7.6

I get the seat selection pre-check in is a premium service. Bu to not allow someone to express preference (based on what's left) when they check in is downright snarky. The explanation that I got that "we need to balance the plane" is whitewash. It's clearly to push peopel to buying the premium service. But when you do that at the price of alienating people, you've done them and yourself a disservice. Time to rethink!

HKT
SIN
Excellent 8.5

Relaxed boarding and inflight experience Offer of refreshments when baggage delivery was delayed

Delay in delivering baggage

OOL
SIN
Excellent 8.0

QUIET ZONE

FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS

SIN
SGN
Mediocre 2.0

This was a return flight I was taking. But even though I paid for a bag when booking, Kayak only booked the bag on the flight over. It there for cost me $48 to book the bag on at the airport one way back. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). The flight was very uncomfortable. I could go into detail but now I’m just ranting. Not happy. Won’t be doing that again.

Tue, 6 Feb
PER
KUL
8h 15m
Wed, 21 Feb
KUL
PER
13h 05m
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 15 Feb
PER
KUL
5h 55m
Wed, 21 Feb
KUL
PER
23h 25m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 104 reviews
Boarding
7.2
Comfort
7.5
Crew
7.4
Entertainment
6.9
Food
6.8
SIN
KUL
Excellent 8.0

No fuss, well organised.

KUL
DPS
OK 5.3

The seats are more comfortable compared to the other budget airlines.

The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

KUL
DPS
Excellent 9.3

Service and comfort with blanket, and entertainment movies.

Luggage collection rather late in Bali.

KUL
CMB
Excellent 8.0

Same as previous, no fuss.

KUL
CMB
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

Mon, 4 Dec
PER
KUL
13h 45m
Sun, 10 Dec
KUL
PER
5h 35m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 26 May
OOL
KUL
8h 20m
Fri, 29 Jun
KUL
OOL
8h 10m
Trip: 35 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 7 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
KUL
SYD
Excellent 8.3

The crew on the aircraft were great.

The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

OOL
KUL
Excellent 8.0

Good value

Food too spicy

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

OOL
KUL
Excellent 8.4

flights were on time and the crew friendly, i paid a little extra for the premium flex fare which was worth it for the priority check-in and baggage

Wed, 10 Jan
PER
KUL
5h 35m
Wed, 21 Feb
KUL
PER
13h 05m
Trip: 43 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 1 Mar
MEL
KUL
11h 20m
Sat, 17 Mar
KUL
MEL
16h 50m
Trip: 16 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 130 reviews
Boarding
7.3
Comfort
6.5
Crew
7.4
Entertainment
5.3
Food
5.8
ATH
SIN
OK 4.0

I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!

SIN
MLE
Good 6.0

I had lost my luggage from Singapore to Maldives’s airport

SGN
SIN
Excellent 10.0

We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again.

SIN
SYD
Good 7.6

Scoot Business is excellent value for money. 35 seats at the front of a Dreamliner with comfortable seats and some recline. The flight took off on time and landed in Sydney on time. I will go again.

Not much really. It does not compare with Business on the national carriers but at half the price what do you expect?

SIN
SYD
Good 6.3

Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though.

Thu, 18 Jan
PER
KUL
5h 55m
Thu, 25 Jan
KUL
PER
8h 05m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 104 reviews
Boarding
7.2
Comfort
7.5
Crew
7.4
Entertainment
6.9
Food
6.8
HKG
KUL
Excellent 10.0

I have flown Malindo before and I have been happy about tbeir customer service.

SIN
KUL
Excellent 8.0

No fuss, well organised.

KUL
RGN
Good 6.3

The flight was over 5 hours delayed and they offered no compensation or extra meal.

KUL
DPS
OK 5.3

The seats are more comfortable compared to the other budget airlines.

The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

KTM
KUL
Mediocre 2.0

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Sun, 1 Apr
SYD
KUL
7h 35m
Mon, 28 May
KUL
SYD
9h 10m
Trip: 58 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 17 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
SYD
KUL
OK 5.0

Cheap flight

Food wasn't very good Poor crowd control getting on the flight Poor crowd control getting off the flight Small seats The crew was nice

KUL
SYD
Excellent 8.3

The crew on the aircraft were great.

The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

SYD
KUL
Mediocre 3.6

Nice crew

Very basic - but the worst part came on my 2nd flight - lost the connection and spent 90 min to get rebooked on next flight. This started with being given incorrect info from their call center about a connecting flight to Penang that was made back in December.

KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

Mon, 16 Apr
PER
KUL
13h 45m
Sun, 22 Apr
KUL
PER
5h 45m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 3 Mar
MEL
KUL
25h 00m
Wed, 14 Mar
KUL
MEL
21h 10m
Trip: 11 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 130 reviews
Boarding
7.3
Comfort
6.5
Crew
7.4
Entertainment
5.3
Food
5.8
MEL
SIN
Good 7.6

I get the seat selection pre-check in is a premium service. Bu to not allow someone to express preference (based on what's left) when they check in is downright snarky. The explanation that I got that "we need to balance the plane" is whitewash. It's clearly to push peopel to buying the premium service. But when you do that at the price of alienating people, you've done them and yourself a disservice. Time to rethink!

SGN
SIN
Excellent 10.0

We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again.

SIN
SYD
Good 7.6

Scoot Business is excellent value for money. 35 seats at the front of a Dreamliner with comfortable seats and some recline. The flight took off on time and landed in Sydney on time. I will go again.

Not much really. It does not compare with Business on the national carriers but at half the price what do you expect?

SIN
MLE
Good 6.0

I had lost my luggage from Singapore to Maldives’s airport

ATH
SIN
OK 4.0

I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!

Tue, 1 May
SYD
KUL
16h 10m
Tue, 8 May
KUL
SYD
9h 10m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 11 Apr
PER
KUL
5h 35m
Mon, 23 Apr
KUL
PER
5h 30m
Trip: 13 days
Overall 5.7 OK
Based on 6 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
PEK
KUL
OK 4.6

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

KUL
MEL
Mediocre 2.0

Landing & leaving the plane.

Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

Sun, 4 Mar
MEL
KUL
25h 00m
Wed, 14 Mar
KUL
MEL
21h 10m
Trip: 10 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 130 reviews
Boarding
7.3
Comfort
6.5
Crew
7.4
Entertainment
5.3
Food
5.8
SGN
SIN
OK 5.6

Going from one hot country to another so had no need for a winter coat... it was so cold on that flight I caught a cold

SIN
SYD
Good 6.3

Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though.

MFM
SIN
Excellent 10.0

They were very professional, polite and helpful

Nothing

ATH
SIN
OK 4.0

I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!

SIN
SYD
Good 7.6

Scoot Business is excellent value for money. 35 seats at the front of a Dreamliner with comfortable seats and some recline. The flight took off on time and landed in Sydney on time. I will go again.

Not much really. It does not compare with Business on the national carriers but at half the price what do you expect?

*
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