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Cons: No attention to our needs. I booked a wheelchair for my mom from manila to bkk. No wheelchair was provided from malaysia to bkk. I even push my mom in manila airport coz they said they dont have enough staff. My mom had a stroke and she walked all the way in kuala lumpur. What a lousy airline you have

Baggage fees

Pros: Nothing

Cons: No communication of baggage fees - desperate service

Great Boarding

Pros: Great boarding arrangement for back seat passengers to board first and follow up with front seat passengers.

Cons: Cabin crew totally forget their priority task which is to Ensure the comfort of passenger. Instead everyone is so focus on retail as well as F&B add on sales.

Tiny seats

Pros: Getting off

Cons: No entertainment at all, sat on the back row the toilet smelt pretty bad and I had very little leg room, when the guy in front reclined his chair I had to stand up. Prices for food and drink were pretty good.

Cons: Flight delayed no free water never again

Pros: The price

Cons: You don't even get water