Daily cleaning, installation of cabin HEPA filters on flights to Kuala Lumpur Airport
Malaysia Airlines, Qatar Airways and KLM have waived their change and cancellation fees on flights to Kuala Lumpur Intl. Confirm policies on booking site.
The flight route Melbourne to Kuala Lumpur Intl Airport was the most popular route on KAYAK over the last 3 days. A return flight could be found for $443. Also in the last 3 days, Perth was the most budget-friendly place to find a flight to Kuala Lumpur Intl Airport with one-way tickets at $1,360 and $2,277 return.
Airlines flying the most to Kuala Lumpur Intl Airport from Australia are British Airways, KLM and LATAM Airlines.
The distance between Kuala Lumpur Intl Airport and the city centre of Kuala Lumpur is 45 km.
Kuala Lumpur is served by Kuala Lumpur Intl Airport, also commonly referred to as KL, KLIA, Kuala Lumpur, or Kuala Lumpur Intl. The airport code is KUL.
Kuala Lumpur International Airport offers special services and facilities for passengers with hidden disabilities, making the airport experience a bit calmer. Register a few days before your flight, collect and wear a butterfly lanyard and enjoy priority access in lines. You can also visit the Butterfly Effect Calm Room in Terminal 1 (on the fifth floor) and take advantage of the Sensory Walls located throughout Terminal 1.
If you are in need of medical attention while at Kuala Lumpur International, head to Floor 3 of Terminal 1 or Floor 2 of Terminal 2, where you will find 24-hour medical clinics that can provide emergency care. If you need a chemist, there is one located on Floor 5 of Terminal 1 as well as Floor 3 of Terminal 2.
If you’re travelling with children to Kuala Lumpur Airport, you may like to check out the children’s play spaces located at both Terminal 1 (fifth floor) and Terminal 2 (second floor). There is also a movie lounge that offers free movies in a relaxed setting on Floor 2 of Terminal 2.
There is a range of convenient hotels close to and attached to the airport site. The Capsule Container Hotel, located in KLIA2, is a good option for those in Kuala Lumpur for a short time. The Concorde Inns at both KLIA and KLIA2 are a better option for a longer stay. There are also alternatives off the airport grounds, such as the Tune Hotel Acropolis, only a 15-minute drive away.
If you’re in the airport on transit, you can relax at one of the many airport passenger lounges. There is the Airport FastTrack@KLIA, with end-to-end service including access to priority lanes and a buggy service across the airport, or the movie lounge where you can relax and watch a blockbuster film.
The quickest way to travel into downtown Kuala Lumpur is to take one of the Express Rail Links. The KLIA Ekspres and the KLIA Transit Lines connect the airport to the city centre and stop at KL City Air Terminal in KL Sentral Station. However, the cheapest option is for you to take one of the many bus services that run from the airport, including the Express Coach to KL Sentral or the Airport Liner to Nilai.
Experience tropical Malaysian rainforests without even stepping away from the terminal. You will find a Jungle Boardwalk in the main terminal: an indoor glasshouse with the plant life, humidity and natural noises of an authentic local jungle. It’s a great place to wander, relax and feel the stress of the flight melt away.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Kuala Lumpur Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Kuala Lumpur Airport is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Kuala Lumpur Airport with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Kuala Lumpur Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Time to renew the aircraft 777-300"
Pros: "Reliable service, clean cabin"
Pros: "I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!"
Cons: "I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay."
Pros: "Crew very attentive but not intrusive. Food very good."
Cons: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
Cons: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
Pros: "Crew is attentive to our needs"
Pros: "Crew will try there best to help you in anyway"
Cons: "Missed my connection so lost bags . Took 2 days for them to get to me."
Pros: "SQ always the best service"
Pros: "Crew were great. Flight was not full."
Cons: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
Pros: "crew were very friendly and helpful. flight was one of the best i’ve had"
Cons: "boarding at sydney was very confusing"
Pros: "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
Cons: "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
Pros: "The crew was great as usual. The food was good"
Cons: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
Pros: "Generally good Flight was operated by Silk Air"
Cons: "Entertainment score is not meaningful because of the short flight time."
Pros: "Extra leg room, great service and good food."
Cons: "The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies"
Pros: "Seats are big as old plane"
Cons: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Pros: "(Previous PE comparisons: Turkish AL, Air NZ, SAS) Ease of check-in, on-time dep/arr, crew attention and responsiveness, seating within the range to be expected of this class."
Cons: "Plane condition: Cosmetic plastic panel below monitor and seat back pocket on Seat 31E fell off when foot rest was lowered; had previously been secured by adhesive tape. Panel removed by crew. In-flight entertainment system: Persistent intermittent loss of sound while listening to movie or TV program. Food: Tried to use "Book the Cook" feature touted by Singapore's website. Was unable to get on site for that purpose. The last try a message appeared (late September) that site was being "rebuilt." On the flight, there was no menu of choices; we were offered 3 vaguely worded choices which boiled down to beef, chicken or vegetables. Those appeared in not particularly appetizing forms and combinations--P.S., we like east and southeast Asian cooking and had just spent 3 weeks in Japan. Failure to provide information about possible delays due to WRG deplaning location at LAX: Although we are frequent fliers to and from LAX, we'd never heard of the WRG. It would have been helpful if the crew had informed us upon arrival that there could possibly be a wait on the plane as buses were used to transport us approximately 1/2 mile to TBIT. Generally: We chose Singapore because of its reputation for excellence. Belying the name of the class, both Turkish AL and Air NZ treated Premium Economy passengers as "junior" business class. Singapore treated us as coach with a roomier cabin and seating pitch."
Pros: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."
Pros: "The Staff was very friendly."
Pros: "Punctual flight with friendly crew."
Pros: "crew very helpful with seating service on board also good"
Cons: "head phones for entertainment very uncomfortable Food not to my taste"
Pros: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Cons: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"
Pros: "Excellent attention to service and comfort."
Pros: "Nice and attentive crew"
Cons: "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
Cons: "Poor service."
Cons: "Some staff not courteous which surprised me"
Cons: "Because the flight from IAD to London was cancelled, I never made it to this flight."
Pros: "great crew service. my first time flying with singapore airlines and they delivered"
Pros: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Cons: "Nothing bad to say about this flight. Great airline."
Pros: "Excellent crew services"
Cons: "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."
Pros: "crews were helpful"
Cons: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
Pros: "Good crew service"
Cons: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
Pros: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Cons: "Nothing to mention, all was good"
Pros: "Excellent service. Good food. Very attentive and responsive flight crew."
Cons: "Space was too tight"
Pros: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"
Cons: "The cabin was quite warm"
Pros: "Prem econ very good. Crew very friendly."
Pros: "Food was delicious!"
Pros: "smooth service with refreshments"
Cons: "No working seat audio"
Pros: "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
Cons: "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."
Cons: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"
Pros: "the flight time was quick , by the time you took off you practically were preparing for landing"
Cons: "nothing disappointing"
Pros: "Great service with a smile and can do attitude"
Pros: "Cabin crew are always great"
Cons: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"
Pros: "Everything is suport wonderful"
Cons: "Price. it's better"
Pros: "Food & condition"
Cons: "Crew were unfriendly and rude"
Cons: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Pros: "The meals were great, the seats very comfortable, the entertainment system very good as well."
Cons: "The Internet was very expensive and very little. I was disappointed, and had to ask 3 times to different attendants to help me set it up. They were not acquainted with the process at all."
Pros: "Crew were friendly and constantly moving through the cabin with drinks and snacks (outside of meal times)"
Cons: "The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."
Pros: "Yes & yes"
Pros: "Seat worked as designed Got some sleep Crew was helpful"
Cons: "Better selection of movies; too much violence, foul language, sex and nudity - a better reflection of the food life."
Cons: "Food was below average"
Cons: "Unprofessional boarding stuff in jfk ,not helpful & one of them was really rude.but cabin crew are nice . I will never recommend to anyone & I don’t think so I will travel again cathey pacific airlines.thanks"
Pros: "CX crews are professional as they are very customer oriented"
Cons: "The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!"
Cons: "flight delayed as usual"
Pros: "new seating arrangement is nice"
Pros: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"
Pros: "not too bad"
Cons: "not too bad"
Pros: "Crew on leg from Melbourne to Hong Kong terrible - Hong Kong to Boston good"
Cons: "Put a Priority tag on our luggage; Have the Pasta meal for someone sitting in the second row of Premium Economy and then let me eat the economy meal that you substituted instead of interrupting me four times to give me the Premium Economy meal that you said you didn't have. Use a plane other than th"
Pros: "Food is delicious and fresh"
Cons: "The inflight Entertainemnt is lacking. Shows are too old and few."
Pros: "As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep."
Cons: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."
Pros: "The overall boarding arrangement is smooth. Crews are friendly."
Cons: "The further delay made us arriving Hong Kong at midnight. We reach home at 1.30am."
Cons: "Very hard to understand air host's english."
Cons: "Crew not helpful or particularly friendly not sure if it was because we were not Chinese!"
Pros: "More leg room"
Cons: "Flight is an hour delayed ☹️. I don’t like the fact that u can’t choose ur own seat online"
Pros: "Little more leg room!"
Pros: "Great service"
Pros: "Passengers was good."
Cons: "Cathay pacific airlines is one of the most riches airlines in the world. I was expecting Excellent nutrition food but it was very bad. I didn’t eat it. Breakfast was good. I hope catha pacific airlines will change their food next time. TY USA"
Cons: "Continues to be incinsistent and spotty service."
Pros: "Great crew, great service"
Cons: "Could use a greater reclining angle in economy."
Pros: "The cabin crew was nice, courteous, and professional. The cookie and juice were good. The variety of music was nice."
Cons: "The flight was delayed an hour. Airport crew leaves a lot to be desired. The passenger next to me took up too much space- no fault of the airline tho. The soy chicken was salty."
Pros: "Food was great, and the business class 777 seats are a delight. And the captain shuts up through the entire flight --- no interrupting your sleep or movie with stupid observations that no-one wants to hear."
Cons: "The quality of the screens (crappy slow resistive touchscreens) is completely unacceptable for business class in 2018. China Airlines screens are VASTLY superior in their hardware, their speed, and the quality of their UI. And running an ad before EVERY movie --- in business?! Talk about an airline having no sense of class. That's a cheap, stupid move."
Pros: "The crew were very polite, efficient and attentive."
Cons: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."
Pros: "The airline crew. Very attentive and immaculate"
Pros: "that is great flight. I'm very with fight"
Cons: "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."
Pros: "Excellent crew and nothing to complain apart from the economy seats being a bit stiff."
Pros: "Staff were friendly and helpful"
Cons: "The food was atrocious and this was business class. The toilet lights were so dimmed all the time you couldn't see what was going on. Last year we flew business class Cathay pacific from Hong Kong to Melbourne and loved it. This year we decided to fly from Melbourne to Dusseldorf and then from Frankfurt to Melbourne with this airline. Won't be doing that again. Why pay business class fares to be disapointed"
Cons: "I lost all my bags. FIXED IT"
Pros: "Cathay's new plane's are great. Comfortable, lean back quite a bit, and have good entertainment."
Cons: "I wish they had a closer spot to immigration at Haneda. It's always a 10 minute walk."
Pros: "Travelling with a 1 yr old, the extra leg room and space in the bassinet seats was appreciated. Service and help from staff was outstanding. Recommend for travelling with young children. Minimises the pain!"
Cons: "We were late leaving HK but that is all. Minor in overall scheme of the journey."
Pros: "Smooth, on time, comfortable, good entertainment and decent food."
Cons: "No complaints"
Pros: "The food was great, 2 free bags checked, free food and free movies! Very nice staff all around amazing."
Pros: "Crew were nice."
Cons: "Very bumpy ride, and about a third of the entertainment touch screens did not work, including my sister's. Crew were helpful though throughout and gave us and others a $50 voucher for our trouble."
Cons: "Plane was very very warm"
Pros: "Service and courtesy"
Pros: "Flight staff was excellent and friendly"
Cons: "our flight form Vancouver to Hong Kong was delayed 3 hours which made our connection in Hong Kong to Denpasar short. This resulted in our luggage not getting to Bali and we had to wait 36 hours to get it. As we were leaving on a tour the next day it made it very difficult to get the airline to understand where we needed our luggage and how important it was to get it. It took numerous phone calls, all of which were costly long distance, to get them to commit to getting our luggage to us"
Pros: "Went up and down as planned."
Cons: "Late departure due to storms results in late arrival. Seat didn't work as expected. USB charger didn't work and interfered with the headset."
Pros: "Love the plane, seats"
Cons: "Food has gone down"
Pros: "Great crew, quick boarding"
Pros: "I do however appreciate that the plane did wait for us"
Cons: "My flight was delayed and although my connecting flight did wait this was only because a large number of other people on that flight where not only on my flight but where coming in from other flights as well. this seems like really poor management and practice"
Cons: "Leg room us bad especilly when the one in front of you recline the seat"
Pros: "I liked the smothered flight and the management of time that the crew implemented"
Cons: "The food was almost not edible . I would feel guilty feeding it to my dog"
Pros: "Crew was genuine and proactive in helping passengers"
Cons: "Food portion too little"
Pros: "Quiet, warm water in bathroom sink. Movies"
Pros: "Crew were super friendly. Food was pretty good for airline food."
Cons: "Bag drop in Melbourne was poor - it took close to an hour just to drop bags. Flight was very busy. While food/drink was good, it did take quite a while to be served."
Pros: "Crew is always very attentive and helpful."
Cons: "Need to have more movie and tv show choices. The food could also be a bit better."
Cons: "The cabin was freezing! Plus the blanket was as thin as gauze."
"Ease of boarding. Staff were friendly and helpful. Food was good. In flight entertainment great."
Cons: "Entertainment screen is too small, and touch panel reaction is so late."
Pros: "CREW WAS HELPFUL AND OBLIGING."
Cons: "IT WAS AN OVERNIGHT FLIGHT FROM DARWIN TO MELOURNE. THE 'SNACK' OF 2 PORK BOA BUNS AND JUICE/TEA/COFFEE OR AN APPLE AND SOME CRISPS, WAS POOR AND COULD DO WITH SOME IMPROVEMENT. RATHER UNSATISFACTORY."
Pros: "Super smooth flight, flight attendants were incredibly friendly and hospitable"
Pros: "The service and entertainment provided"
Pros: "The seats were smaller which is fine for a 1.5 hr flight but if I had to compare it to the first leg of the trip, these things stick out."
Cons: "The flight time seemed late. The plane was already there, the airport was empty and the gate was full. It would’ve been nicer if it was a little earlier, although getting through customs again might not be as easy for some people on a 3 hour layover?"
Pros: "Good seats in exit row"
Pros: "Crew very friendly and accommodating."
Cons: "No back-of-seat screen, overhead screens lacking enough contrast to see much. No matter, I looked out the window instead!"
Pros: "all good"
Cons: "all good"
Pros: "The crew was spectacular. Could not have been more friendly and helpful. Went out of their way to provide great service. The food was great, especially the breakfast!"
Cons: "The coach seats were wide enough, but a couple of more inches leg room would have been better."
Cons: "No complaints"
Pros: "Quick boarding and deplaning on arrival"
Pros: "Crew was nice and ready to help"
Pros: "FLIGHT TIME"
Cons: "UNCOMFORTABLE SEATS , NO SEATS FOR FAMILIES TO SIT TOGETHER"
Pros: "check in easy at Adelaide airport"
Cons: "The plane had small drop down screens every 4 or 5 rows which are totally inadequate for watching anything. gives no choice and poor sound quality (lag between vision and sound) Pork meal was some sort of tasteless slop in a cardboard box with rice and a green veg. It seem as if short flights are getting a raw deal with old planes and sub standard food, systems to save costs. If they cannot maintain a consistent level of standard across all their products let another provider in who can."
Cons: "We sprinted to make our connecting flight - bags didn't make it. Got woken up at 2am to collect them after a whole day traveling."
Pros: "Very smooth, made it alive."
Pros: "Nice friendly staff."
Cons: "The snack provided was very unhealthy, and they did not have any alcohol available."
Cons: "Little more leg room required"
Cons: "The flight being cancelled"
Pros: "Mostly everything great."
Cons: "Leg room for me a bit small. Dinner a bit mushy."
Pros: "Easy boarding"
Cons: "All ok really"
Pros: "I liked the grilled chicken and the beef selection"
Cons: "The actual greens in both salads were weak; soft not crisp and cut in large chunks nose that were hard to handle and not flavorful."
Pros: "Overall the flight was lovely. Flight crew was wonderful and I can’t say enough good things."
Pros: "Thank you Qantas I enjoyed the flight, the service was excellent. Cabin crews were friendly. Overall excellent."
Cons: "There is nothing that I dislike."
Pros: "Quick & friendly"
Cons: "Not given the right information. Almost missed connecting flight to Vancouver,because of waiting at the carrousel. For luggage that wasn't going to show up. Asked a security person about it. She radioed my #s in. Then told me it's still in Melbourne . A security issue. Now I'm about to miss my conecting flight. Don't worry you can catch the next one. At night, it's 8 am. Then only to find out I'm to go from terminal 1 to 3. Had 10 min. together there and go threw customs. Ran with injured knee."
Cons: "They put me in a broken seat in business class for which I had to call a flight attendant every time I wanted to adjust it."
Pros: "It was a pleasant flight."
Cons: "I'm satisfied"
Cons: "Not enough legroom or seating area... Obviously you are downsizing, hoping that people will spend more to upgrade."
Pros: "Helpful service and comfortable seats"
Pros: "Very little. Even though I'm sure I wasn't suppose to, my seat allowed me to put my feet up on the wall. At least I was able to elevate them a bit."
Cons: "First, the flight was delayed an hour and a half. No gate was announced until just before boarding. Afraid of missing my flight, I didn't doze even though I had been awake for 20 hours at this point. Once I got on the plane, the seats were so small in economy my hips were pressed against the arm rests and I am not a large person. The man next to me was pressing through over to my side. We both had difficulty opening the tray for meals because they were in the arm rests (not that it mattered, we were never served good). The controls for the entertainment and lights were in the arm rests as well and there was no way to see them because your thighs were pressed against them. The screen for my entertainment was crooked and flickered. The charging port did not work for my cell phone. The earphone jack had to be wiggled and wiggled and then I had to hold my leg perfectly still not to bump it. I eventually gave up trying to use the entertainment screen. I preordered my meal online, but waiting for dinner, already exhausted, I dozed off. I didn't get dinner and no one came around the rest of the trip and offered any refreshments. No water, no snack, nothing. As a matter of fact, I'm not sure I saw a crew member for the rest of the flight."
Cons: "I was not able to check-in on my mobile phone. I was not able to check-in at the Kiosk. I had to check my carry-on bag all the way through to Los Angeles."
Pros: "Loved the leg room, kind attendants, great meals."
Cons: "The technology malfunctioned the entire flight. It was less than ideal."
Cons: "Lack of ipads for inflight entertainment"
Pros: "I had an exit row seat so being tall this was very much appreciated"
Cons: "no problems"
Cons: "I asked for coffee after the first meal service but it never came."
Cons: "You charged me twice in my credit card the Ticket from Adelaide -Melbourne and Melbourne-Sydney"
Pros: "Everything was wonderful, the crew were all very polite and boarding went very smoothly."
Cons: "No complaints."
Pros: "The staff showed they cared about you comfort and tried to make sure you were enjoying your flight"
Cons: "All was great"
Pros: "comfortable seats. Okay food. Great entertainment."
Cons: "Flights were almost all delayed. Was told I didnt have to pick up luggage during connecting flight, but did have to."
Pros: "Loved the two cords in the seat behind me and the iPad idea"
Pros: "The crew were cheery, helpful and professional."
Cons: "In economy, space is an issue, still feels cramped"
Pros: "Excellent service"
Cons: "Food was more wordt than in the past"
Pros: "Staff were great, comfortable seats, great movie selection. Food was so-so. The panini bread was a bit chewy/stale, and the fish was tasteless. But overall the flight was great."
Cons: "The food. See above."
Pros: "The staff takes very good care of you"
Cons: "The seats are getting closer to each other and you knees touch the next seat. Also the seats are only reclining a few inches.For an international trip it's hard on your back and to be comfortable. Meals are only ok."
Pros: "As usual, flight attendants were there when you needed them."
Cons: "Chaos at the boarding gate. Business queue used by everyone. Boarding by section a joke. Everyone knows the gate staff aren't going to send them back so it's a free -for-all. Not sure about the cardboard meal box either - it's cheap and nasty. Meals were never a pleasure but now they are abominable."
Pros: "I was glad they 'dimmed' the lights to encourage an atmosphere conducive to sleep and to prepare us for the change in time zones. I also appreciated the many bottles and glasses of water that were offered to keep us hydrated. Several different snack options were offered throughout the trip, if one was hungry."
Cons: "The flight boarded and departed a little late so this made connections a little tight at the other end. The floors in the toilet were usually damp from splashes and handwashing. Maybe this is already done, but it would be nice if they were wiped down periodically. Crying children are often a problem on airplanes and this was the case again on this flight. Not sure of a solution but they do affect everyone nearby."
Pros: "Crew were very helpful food much better this leg although the scrambled eggs arent nice at all"
Cons: "The seat did not tilt back but was so happy not to be cramped it did not matter. Meant to tell crew before I left plane but forgot"
Pros: "drinks offered"
Cons: "I could not sit together with my 2 sons. There were empty seats on the plane. No free food."
Cons: "Vegetarian Food need to be Improved...."
Cons: "Sitting arrangement Was poor. Five of us had five different seat. Missing luggage."
Cons: "Better range of entertainment as the options were a bit dated and mediocre"
Pros: "The crew was very attentive. The pilot landed the plane smoothly. Although had a delayed departure from KUL, we arrived in Sydney earlier than expected."
Cons: "the food could have been nicer"
Cons: "I am more than pleased with the service I received, keep up the work Kind regards Shane"
Cons: "Flight delay announcement could have been made much earlier"
Cons: "Feel airline maintenance is slipping second flight in a week where they have tv trouble"
Cons: "Toilets should never be wet."
Cons: "The air con totally not cold!"
Cons: "Changed gates 3 times . No one knew what was going on. Late flight. Request for wheel chair not fulfilled. Very tight transfer. Very far to another gate when transiting from kL to Yangon. Ridiculously far. My first n last time with Malaysia airlines."
Pros: "Not much"
Cons: "Left late with no explanation"
Pros: "Hard landing which gave passangers a shock."
Cons: "Food Seats cramped"
Pros: "Food provided in Mumbai to KL flight was satisfactory."
Cons: "In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder."
Cons: "Delayed again. 5 flights of people crammed in gate area 81 - 84. Ridiculous"
Cons: "Old plane"
Pros: "food was good and overall good economy class flight"
Cons: "distance between rows seems shorter than other airlines such as Emirates"
Cons: "Toilet was not cleaned."
Pros: "There was not much entertainment for kids .. and a"
Cons: "Food was not at all good.. there was not any food at dinner for vegetarians and also for breakfast"
Pros: "The crew were friendly although some of the announcement was not clear."
Cons: "We had bad experience with the airline because our luggage was not to be found at Langkawi airport and we had make a report. Fortunately about 8 hours later our luggage was sent to our resort which we stayed. (we arrived Langkawi airport around 3pm, we were told by the officer that our luggage will be sent to our resort at 7pm but it came at 11pm instead) The snacks could have been better. Besides the salted peanuts, it would be better to add biscuits or a slice of cake. The orange juice is good but maybe if we are given choice of warm drink (tea or coffee) it would be great."
Pros: "I like their timely service and cleanliness."
Cons: "Very uncomfort flight, very bad timing, Food is not good"
Pros: "Nothing remarkable"
Cons: "Nothing unremarkable"
Cons: "Transfer from domestic to international terminal in KL was slow as only 1 customs officer was working"
Pros: "Food, entertainment, staff and confort all up to the usual MAS standard"
Cons: "Plane was 45min late departing and I was meeting my partner connecting in KL. There was supposed to be a 2 hour layover - instead we almost missed my flight. Fortunately, he was able to hold the plane and I made it. My baggage didn't though - and was only delivered to the hotel at midnight after a convoluted process claiming it at Tan Son Nhat Airport. Not really good enough given we paid extra in order to be able to travel together. Pick up your game MAS - 2 planes out of the sky and you won't regain customers like this!"
Cons: "I fell asleep during the meal serving. Instead of waking me up or putting my meal on my tray, it wasn't served at all."
Cons: "On both flights, i did not get the seats i had specifically booked..."
Cons: "Rude staff on ground and cabin crew. Delayed. Lost baggage. Terrible customer service. I would never fly again."
Pros: "The staff is great"
Cons: "We had to wait very long for take off"
Pros: "They left on time"
Cons: "Website is a debacle, asked to preorder meals for business but can't, can't check in on line, business menu was limited, what was on the menu wasn't offered. Seats are uncomfortable, short & narrow. In general for the amount of money paid for business, it's the worst yet"
Cons: "No food, No entertainment"
Pros: "The crew were reasonably friendly and our experience at check in was positive with an accomodating staff member."
Cons: "Very tight seating with little leg room. Meal was forgettable. Only flight where seating wasn't changed from original booking."
Pros: "The crews are friendly."
Cons: "Foods was not good for my standard. Below average."
Pros: "I liked the crew, very polite and helpful."
Cons: "I did not like the fact that I could not check in on-line. This made that I missed half a night of sleep in Darwin because I had to check in at 1AM, flying at 4.10AM."
Pros: "Nothing much"
Cons: "It was freezing on the first flight and although I gave requested for a drink twice this was never brought to me. The Flight attendants were rude and not helpful."
Pros: "On time departure, nice aircraft and entertainment."
Pros: "Cabin crew friendly and helpful."
Cons: "Red snapper was over cooked and rubbery. MH used to have great food. What happened??? IFE system was poor although flight was only over an hour in length - not a major issue."
Pros: "The plane was decent. The offering on the IFE was a good mix. Food was ok"
Cons: "The IFE froze. I alerted the crew but it took them nearly 1.5 hours to do a reset of the system. I barely managed to watch a movie and only managed that due to the fact that I had my own earphones. They collect their headsets way too early."
Pros: "Short trip 50 mins"
Cons: "our vegan food was not provided"
Pros: "First experience with Malaysian. Really good. On time both boarding and take off. Food to my liking, perhaps spicy to others. Crew were polite and did their job well. Over all good and service and experience more than expected."
Cons: "Was looking forward to see and experience new KLIA. Had heard about it, perhaps, 10-15 years back. Not that great, bit crampy. Open seating near gates is current style. Toilets are bad, truly Asian!"
Pros: "The korean spicy chicken was delicious!"
Cons: "The 2 male flight attendants who served our rows did not smile once. Very unfriendly and seemed like they just wanted to do the minimum. We were also extremely unhappy that during check in was advised that our seats were not allocated together when we booked the tickets together and are also Enrich frequent flyer members. We had to demand to speak to a manager for them to change our seats."
Pros: "The seats are good recently"
Cons: "Delayed for around 25mins. Boarding is getting worst recently; either chaotic or implementing the new stupid policy of boarding according to seat letters."
Pros: "Nothing in particular."
Cons: "Crew were not responsive, lacked initiative and had an upsetting attitude when serving. Food was stale, toilets had pee on the floor: Stewardess didn't bother to clean up, she just sprayed an air freshener instead."
Cons: "I received an eticket confirmation by email, but when arriving at the airport for checkin, Malaysian airlines did not have the ticket in their system"
Pros: "Service and comfort"
Cons: "Not on time"
Cons: "MH 0178 to KL was late and I arrived to KL at 9.30am. My transit flight already gone and the airport crew directed me another gate and gave me a new ticket for MH 0717 at 10.40 am."
Pros: "The crew was excellent, especially the stewardesses."
Cons: "Their wifi service is ridiculously expensive $32 and it doesn't work."
Cons: "No delays"
Cons: "Leg room"
Pros: "Flight was short"
Cons: "Seats are very tight if you are over 5’6"
Cons: "All ok"
Cons: "I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work."
Pros: "Amazig Airplane"
Pros: "Nothing. We had to sit on the runway for an 1 hour 40 mins. Staff didn’t even give away water, you had to purchase it... outrageous"
Pros: "Quick boarding"
Cons: "Overpriced drinks and snacks"
Cons: "Music or movie will be good."
Pros: "I hope never to fly Scoot again."
Cons: "Extremely rude and uncaring staff. I hate not being booked through with boarding passes. You have to wait in line at every stop, go through security and wait to get your ongoing boarding pass. The Scoot transfer people in Singapore are the most rude people I've ever met."
Cons: "I am not sure why they were delayed."
Pros: "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."
Pros: "On Time No Frills.Overall Good"
Pros: "Good price. Was on time, seats were comfortable, helpful staff"
Cons: "No use of headphones 30 minutes before take off and arrival"
Pros: "Everything worked"
Cons: "Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap."
Pros: "Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional."
Cons: "Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers."
Pros: "boarding is thru gate and not tarmac"
Cons: "food are expensive."
Cons: "The flight was delayed for over 30 mins."
Cons: "Flight crew’s attitude. The fact that there was no overhead space and the crew didn’t Check additional bags. Had to stove the bags u def the seat and there was no room to stretch my legs. The flight crew had the most pathetic attitude and was rude beyond imagination."
Pros: "comfortable seat"
Cons: "No TV on plane"
Pros: "Singapore to Hanoi flight."
Cons: "Boarding is thru T2 airport bus which brings all passengers to Flyskoot plane parked somewhere. Not good for those with strollers. Will avoid Flyskoot if going to Hanoi."
Cons: "We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider"
Pros: "i did not see any entertainment."
Cons: "The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later."
Pros: "Punctuality was good. No complaints generally."
Cons: "Temp in cabin too high."
Pros: "previous flight arrived a bit late but captain did his best to make up the time"
Cons: "If they have a policy that passengers cant eat food bought outside the aircraft they should make sure that they have variations/choices on their menu. I can only eat fish but they dont have it on their menu so i brought my own food but the crew asked me to stop eating it because it was not allowed. Im hungry and tired and was upset that time."
Pros: "Flight to Manila from Singapore was an easy 3 hour flight. There were no delays and the aircraft was clean."
Pros: "The cost was cheap"
Cons: "There wasn't much room for someone who is 6'4''"
Pros: "The departure time was delayed but the crew made every effort to arrive on time. Kudos to the pilots. The cabin crew was excellent."
Cons: "I get that it’s a budget flight, so no frills. I wasn’t expecting bottled water but at least offer some water in a cup. The water bottles being sold was expensive and too small. They encourage us to stay hydrated but not everybody can keep shelling out money for water, and strictly no outside food or drinks. Can they at least allow us to bring water, short flights not so much a problem but long flights, not so good for that strict rule."
Pros: "The crew was really nice, saw them help several people put their luggage in the overhead bin."
Cons: "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow. And on top of that we paid too much to check in a bag when we arrived at the airline desk because we didn't include it through our Kayak booking. Had we known there was a method to follow, we would have to avoid the excessive fee."
Pros: "Good value. Some leg room in Biz."
Cons: "Paid $30 for wi-fi: It never connected. Just failed to work. “Failed to load page”. Paid for priority check-in: The people in the economy queue checked in faster. Paid for priority boarding: No priority security queue, no priority boarding. Paid for priority baggage: Took 60 minutes from landing for baggage to arrive. No priority, except for crew bags. Food was disgusting. Hard to determine where the plastic finished and the pasta started. There was no service, other than dumping a hot plastic box in your lap."
Cons: "Going from one hot country to another so had no need for a winter coat... it was so cold on that flight I caught a cold"
Pros: "They were very professional, polite and helpful"
Pros: "QUIET ZONE"
Cons: "FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS"
Cons: "I get the seat selection pre-check in is a premium service. Bu to not allow someone to express preference (based on what's left) when they check in is downright snarky. The explanation that I got that "we need to balance the plane" is whitewash. It's clearly to push peopel to buying the premium service. But when you do that at the price of alienating people, you've done them and yourself a disservice. Time to rethink!"
Cons: "I had lost my luggage from Singapore to Maldives’s airport"
Cons: "Delay one hour"
Pros: "Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though."
Pros: "We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again."
Pros: "All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect."
Cons: "Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault."
Pros: "Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok."
Pros: "On time. Service on board simple. Crews are friendly"
Pros: "It was all great. Paid extra for the quiet area. Worth it"
Cons: "The manager at the ticket office harassed my friend about his VISA- wasted 2 hours of our time saying his visa was not valid when it was. Then she finally gave him a boarding pass. As we hit the gate, she chased us down to yet again, say he couldn't board because of the same reason. She told him when he got back to Hyderabad that he would be charged as a criminal & be held in a cell all alone without a way to commicate to others. It was absolutely absurd!! We made it back to Hyderabad and like we knew the whole time, his VISA was fine."
Pros: "Scoot upgraded to a bigger plane, and as a result had more empty seats"
Cons: "flight was delayed by almost 2 hours due to operational problems. despite that, there were still passengers who were late to board, causing more delays. no apologies from Scoot. plans were derailed."
Airlines flying to Kuala Lumpur Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Kuala Lumpur Airport
Masks required on board, masks provided on flights to Kuala Lumpur Airport
Social distancing seating
Middle seats unavailable to book on flights to Kuala Lumpur Airport
Testing for antibodies, testing for symptoms for flights to Kuala Lumpur Airport
Waiving of change fees. Search flexible flights to Kuala Lumpur Airport