HAN

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— HAN
13 Aug — 20 Aug1
Return
1 adult
Economy
From?
To?
Sat 13/8
Sat 20/8

Good to know

Low season

August

High season

December

Cheapest flight

$220

Good deal (return flight)

$428

Good deal one-way

$259
Best time to beat the crowds (11% less expensive on average)
Most popular time to fly (53% more expensive on average)
Flight from Melbourne to Hanoi Noibai
or less
or less

When to book flights to Noibai

Estimated return price
Average price per month
Flight prices as travel date approaches

Top tips for finding cheap flights to Hanoi

  • Looking for cheap airfare to Hanoi? 25% of our users found tickets to Hanoi for the following prices or less: From Hobart $881 round-trip, from Darwin $670 one-way - $914 round-trip, from Maroochydore $1,556 round-trip
  • Book at least 4 weeks before departure in order to get a below-average price.
  • High season is considered to be November and December. The cheapest month to fly from Australia is August.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Hanoi flight deals.
  • If you need to draw some money or exchange cash for local currency, there are ATMs and currency exchanges at Hanoi Noi Bai International Airport (HAN) on Level 2 of Terminal 2, just after customs, on the right-hand side.
  • When collecting your luggage at Hanoi Airport, be sure to keep your ticket stubs in a safe place, as the airport staff check your stubs as you exit the baggage area to make sure you have the correct luggage.
  • If you need to charge up your mobile device on arrival at Hanoi Airport, there are charging stations landside in Terminal 2, at the Information Counter on the third floor, and in Terminal 1, on the first floor in the public halls A & E.
  • If you want to pick up some duty-free items on arrival, you can do so on the first floor of Terminal 2 International Arrivals.
  • Vietnam Airlines flights to Hanoi from Australia fly into Terminal 1 at Hanoi Noi Bai International Airport. All other carriers fly into Terminal 2, which is the main international terminal. Vietnam Airlines operates some direct flights from Sydney but these are not frequent, otherwise all their flights have a layover in Ho Chi Minh City.
  • For smokers on board flights to Hanoi who need to have a cigarette after landing, you will be happy to know that there are smoking rooms in both the international and domestic terminals. There are smoking rooms after security in both T1 and T2 and once you are beyond the security zone there are smoking areas outside the airport building, located to the far right and left of the entrance doors.
  • For transiting first and business class passengers flying on Vietnam Airlines and wishing to relax away from the airport after flights to Hanoi, why not check in to the Vietnam Airlines Business Lounge? This lounge is open all day and has complimentary food and drink, free Wi-Fi access, showers, a smoking room and business facilities such as photocopiers and printers.
  • Travellers with babies and children will be glad to know that Hanoi Airport is well equipped with baby care facilities and playgrounds for older children. These areas are located throughout both terminal buildings.
  • If you want to be independent of public transport, it is a good idea to hire a car with a chauffeur to drive you around and show you the sites. Avis in Hanoi offers a meet-and-greet service where the driver will come to collect you at the airport and whisk you away to your desired destination.

FAQs - booking Hanoi flights

Top 5 airlines flying to Hanoi Noibai

Scores according to KAYAK customer reviews
8.6
Singapore AirlinesOverall score based on 4033 reviews
8.8Boarding
8.5Comfort
8.9Crew
8.6Entertainment
8.3Food
Airline reviews

Leg room space and gap in beteen seats

Read more about Singapore Airlines

Leg room space and gap in beteen seats

Someone from the airport employee open our luggages and stole Nike air 1 shoes and Bally shoes, and 6 Nike dri fit shirt, and lots of chocolates.

Everything is excellent eventhough our flight was cancelled. They provide us accomodation in the hotel and food. I understand why the flight was cancelled and I’m glad they did cause it’s for our own safety.

More healthy food options.

Have to stand 1 + hours to board, very crowded gate

Pros: "Best in the world, as always."

Pandemic policy: airlines need to have currently update on the website for clearly requirements for Covid 19 certificate in hours , example form.

Pros: "It’s an old plane, so the seats are those older yet more comfortable type of seats!"
Cons: "Better service from the crews."
Pros: "We had to come home 2 weeks early due to the virus, and Singapore airlines were brilliant at changing the flights. Even got upgraded to the extra leg room for free"
Cons: "The extra leg room seats were naff, I like getting comfy in a chair and these ones were not. The screen was too far away and the arm rests didn’t move. Also, due to my partner having to swap seats, I was sat on my own next to strangers. They slept the whole way, so the crew never disturbed them meaning I missed out on food and drinks, even when asked"
Cons: "Poor customer service and lack of care for loyal passengers"
Pros: "The crew was friendly"
Cons: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."
Pros: "The crew was really nice. The plane was clean and comfortable."
Pros: "Same as above on SIN-BKK"
Cons: "Next time in B787 Dreamliner"
Cons: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Pros: "Ok boarding, plane was new, entertainment system was up to date"
Cons: "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."
Pros: "crew were very friendly and helpful. flight was one of the best i’ve had"
Cons: "boarding at sydney was very confusing"
Pros: "I like everything in Singapore airlines"
Cons: "Nothing"
Pros: "Perfect timing"
Cons: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Pros: "Nothing."
Cons: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Pros: "Friendly staff Good customer service"
Cons: "There was nothing i dislike"
Pros: "Everything"
Pros: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Cons: "Need to update the planes.."
Pros: "The staff is amazing and know what parents of bubs need."
Pros: "Excellent customer service, helpful staff"
Cons: "Food was unpalatable - HNML. Needs to be improved, the beans in a tomato sauce looked like a tin of dice tomatoes was poured over the boiled beans. Chicken curry didn’t taste good either as it was over cooked. Didn’t relish the vermicelli dessert or the salmon. Thanks for the roll & lactose free butter, the cheese and biscuits"
Pros: "Crew very friendly"
Pros: "Comfortable flight, punctual, helpful crew."
Cons: "I don't see the point in giving out menus for economy class, especially as it's only a choice of 2 meals and one of them wasn't available anyway. It's a waste of paper."
Pros: "Clockwork prompt"
Cons: "Mechanical"
Pros: "All"
Cons: "Too much stop over"
Pros: "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
Cons: "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"
Pros: "Spacious and comfortable bed."
Cons: "The food wasn't that great. Average at best."
Pros: "Movie selection was great. Food was decent. Comfort was expected"
Cons: "Our seat neighbors were annoying, but nothing the staff can do about that!"
Pros: "Ease of check in, very quick."
Cons: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."
Pros: "We love Singapore Airlines, seriously it's not hard, you just have staff that care, clean comfortable air craft, good inflight entertainment. Are you listening American and British Airways?"
Cons: "Please move this service to DFW and displace the rubbish transatlantic service that is there"
Pros: "Nothing"
Cons: "I took the 777 on my flight to Perth and the seats are so so different from the ones on A330. Don't bother with Business class if you are flying the A330. It's not worth the money."
Pros: "Comfortable, full service through the night.."
Pros: "Nothing"
Cons: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Pros: "Superb service throughout from check in to on flight."
Cons: "Seat on outbound had a slight issue."
Pros: "New movies! Yes!"
Cons: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Pros: "SQ always has top quality service and that came through today."
Pros: "Safety, Friendlyness, Seats, Entertainment"
Pros: "Crew was very pleasant!"
Cons: "Cabin area warm for a 9.5 hour flight! Food selection was not much."
Cons: "Seats are tight and hard"
Pros: "Amazing plane and crew!"
Cons: "Nothing."
Pros: "Friendly staff, excellent customer service, great food"
Pros: "Really recommended . Wait alittle longer but i got a free tour go around Singapore ."
Cons: "old plane, boarding ramp smelled musty, food not nice, entertainment system was old not touch screen, male crew not patient with passengers, drinks stingy(split a can of soda with other passengers, and gave you a 1/4 cup). When asked for more OJ with breakfast was told they would come back later(mouth was very dry due to the air). Not impressed as we paid good money for the ticket with the poor service"
Pros: "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."
Pros: "Great food and plenty of movies. Friendly crew"
Pros: "Spacious, comfortable seat"
Pros: "It was on time."
Cons: "The extra leg room seats I purchased where not as advertised. There was an entire row on front of the that was not pictured on the web diagram."
Pros: "This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary."
Cons: "Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare."
Pros: "Seats were very comfortable and so were the entertainment options"
Cons: "The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par"
Pros: "Could not take flight and could not get refunded"
Cons: "Refund money"
Cons: "The in flight entertainment is very old."
Pros: "Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??"
Cons: "Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??"
Pros: "No"
Cons: "Food and Crew"
Pros: "The luggage space was good."
Pros: "The dinner was one of the top two I've ever had on a plane and I've flown business class around the world."
Cons: "I just don't fit comfortably into the pods and for a 14 hour flight that's a pain in the neck or lower. The seatbelts must be adjustable to allow a pod user to roll on his side."
Pros: "The flight was delayed from sfo to Hongkang. Very disappointed."
Pros: "Everything"
Cons: "Bathroom is clean, but could be better if more attention is being given."
Pros: "Polite crew, good food"
Cons: "Newer plane on flight from HKG to sFo"
Pros: "The crew on Cathay Pacific is always first class."
Cons: "These particular planes did not have outlets to charge my smartphone. Only USB chargers which didn't work very well."
Cons: "Traveling Economy class has really deteriorated. I’m 5 ft. 2 in, and it’s cramped for me!"
Pros: "Flight was excellent except for my knees hurt. Not d airline fault."
Cons: "If i was able to get the seat w/ more legroom."
Pros: "Really good flight, no complaints here. Friendly and efficient staff."
Pros: "Nothing I like"
Cons: "The seats assigned are so at the back at the aircraft. Even both of us are members of the airline we haven’t received any flight notification. That’s really bad"
Pros: "Seats were spacious enough"
Cons: "Departed about 40 minutes late without an explanation, then had to take a circuitous route around local thunderstorms which added another 30 minutes, so that we arrived over an hour late. Deplaning was also very slow, such that we cleared the airport at 1:45 AM, rather than 11:35PM as scheduled."
Cons: "Liked everything"
Pros: "Friendly service on time flight"
Cons: "Boarding for premium economy had no special boarding. We were forced to stay in a long long line even though we paid almost double the fair with premium economy. All our other flights we got earlier boarding. There was no explanation given when I asked"
Pros: "Everything is great"
Cons: "None"
Pros: "Business class passengers use Qantas lounge in Brisbane - fresh and well stocked. Boarding was hassle free and flat beds were very comfortable. Crew were helpful while being very busy."
Cons: "We had seats in the centre but ate at totally different times. Left aisle and right aisle worked a different schedule - annoying. Entertainment very high tech but odd selections."
Pros: "On time. Got an isle seat."
Pros: "Crew provided excellent service, seats were comfortable and food and drinks were great."
Pros: "The crew were friendly and efficient The flight left and arrived on time The plane was clean"
Cons: "The self service check in and baggage drop at Brisbane was not effective, requiring a lot of staff intervention and help"
Cons: "The flight was cancelled new departure time is 7:20am"
Pros: "Average flight. Nothing special. Pleasant flight crew."
Cons: "Baggage was delayed."
Cons: "Kosher meal served lukewarm"
Cons: "couldnt find anything to complain about"
Pros: "Short flight time"
Cons: "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it""
Pros: "Very good service. Professional and friendly"
Pros: "The seats were comfortable in both flight , HK airport is clean , washroom are clean ,"
Cons: "The costumer service of pasific airline in HK airport and in Perth airport , were not skilled , I asked them many time if they can help me in my 10 hrs waiting time in HK airport with a food voucher or access to their lounge for rest and fresh in up , they said you bought your ticket this way and you accepted it , no voucher no access to lounge unless if you are business or first class !!"
Pros: "I flew from NY to Phuket via Cathay Pacific which is a 22 hr flight! The crew was pleasant and friendly and took excellent care of my family and I. I would fly with them again anytime."
Cons: "My only complaint, if I have to make any suggestions would be more leg room."
Pros: "The smile that never ends on all the crews. Sespite their hard work, they never cease to smile and so gracious"
Cons: "None"
Pros: "Really good service, food, and entertainment."
Cons: "Should have WiFi on plane for long flights like mine (16hours +)"
Pros: "Most crew very helpful. Great movie and music selection."
Cons: "Middle row every time and difficult to get out.(economy). Out of the Asian meal again for people in the back of the plane. Was unable to check in on line for some reason, but taken care of at airport."
Pros: "No issues."
Cons: "No complaints."
Pros: "Good food and service."
Cons: "The premium economy cabin configuration - it was a full flight, I was seated at the right-hand side of the cabin, and the toilet is at the left, and it was not easy and having to step on people's feet to go to the tooilet."
Cons: "Hated all the checks at the airport - felt like a criminal. Crew didn't seem very happy to be there."
Pros: "Hospitality was good. PRO was excellent."
Cons: "Jain Vegetarian Food was not satisfactory. It requires improvement."
Pros: "The crew assisted my wife on boarding the plane."
Cons: "Because of her condition we should get more legroom for her."
Pros: "Enough space for legs, great VOD, good food, excellent service."
Pros: "Friendly staff"
Cons: "Entertainment touch screen did not work properly. Staff had yo reset it a few times but it still didn't recognise touch most of time which was frustrating. The screen should be chaned or repaired. It was cold on the plane Departure was delayed but we did not get explanation"
Pros: "Went up and down as planned."
Cons: "Late departure due to storms results in late arrival. Seat didn't work as expected. USB charger didn't work and interfered with the headset."
Pros: "More space between seats"
Cons: "Little to no vegetarian option"
Pros: "Food was nice"
Cons: "Seat was uncomfortable, something was dripping on me by the end of the flight, could have been condensation? The passenger behind me had his shoes off the entire flight and put his feet in the space beside me near the window. His feet smelt like vinegar and sweaty socks. The passenger beside me was overweight and he spilled into my seat partially. All of this did not make for a comfortable flight but thankfully it wasn't too long."
Pros: "Amazing service and food"
Cons: "Little cramped bit not bad"
Pros: "Excellent, kind, professional crew and timely flight."
Pros: "Everything was great. The crew was polite and helpful throughout my flights. The food was good, tasty and hot! Had some newer movies available."
Pros: "It was good"
Cons: "I didn't got my Indian vegetarian food"
Pros: "organization ans timely process on the check in counter on forward"
Cons: "the gate announcements not very clear."
Pros: "The ground steward in LAX attended to our needs. He was cheerful and made us feel welcome."
Cons: "The service on both flights, from LAX to Taipei and from Taipei to Manila. The flight attendants need to smile more often. They look so serious, especially when you ask them for something."
Pros: "Great food and entertainment"
Cons: "On time departure"
Pros: "The flight was a great value for the price and the staff was amazing and attentive."
Cons: "The vegetarian meals were pretty bad and I felt like the entertainment selection wasn’t great."
Pros: "They ran things efficiently and staff was cordial and helpful if asked."
Cons: "I didn't realize I was assigned middle seats for.both legs of my long 20 hour trip. It would have been nice if the person checking me in would have considered assigning me a different seat on at least one of the legs. It was fine just not amazing."
Pros: "Yes the crew was amazing ✅ Very professional and friendly"
Cons: "A few more newer and English speaking movies sure would be nice. Thanks for asking.✈️☀️"
Cons: "The food could have been more tasty and warm."
Pros: "Crew was very friendly."
Cons: "There is just no room to move in those seats. We were packed in like sardines."
Pros: "The flight TPE - HAN was fine. The flight SFO-TPE was OK. The seat in premium economy did not recline properly. Service seemed to disappear for several hours during the flight. I am not as excited about using premium economy for my return. The seats in economy look very narrow."
Cons: "Answered above. The seats looked bigger and better but the equipment looks tired."
Cons: "There was no provision for vegetarian food in the flight"
Cons: "The airline ran out of meal choices before reaching row 5 of the economy class. Seat armrest were locked in place and did not pivot up to allow using the adjacent empty seat. The boarding was tedious and slow. Airline officials did not board according to zone numbers printed on the boarding pass."
Pros: "We have now been on both TAIWAN based carriers in the past six months. CI aircraft interiors were more visually appealing- I remember BR being too dark..."
Cons: "The temperature fluctuations of the aircraft. This is really for all airlines, usually too hot upon boarding & too cold 3hrs in... Also, no coach class amenity kit. I think BR gave us "sleeping" face masks for a similar length trip..."
Pros: "Seats were as comfortable as expected. Staff tried to help you find one with no one next to you to help. Lots of blankets and pillows."
Cons: "Food and drink abundant but not great."
Pros: "Everything"
Cons: "Couldn’t fault anything"
Pros: "Since I had no check-in luggage on my way to Manila from Los Angeles, my medicine bag was packed in my carry-on with wheels. When, in Manila, I was forced to check-in that piece of luggage, I forgot to move my medication into my backpack which I carried with me on board. In Taipei, I asked the ground crew to retrieve my medication from my check-in carry-on. The team worked diligently and made sure that my medication was handed to me as I was one boarding the plane with the last few. I was delighted by the level of service and the fact that I was able to take my medication before the flight took off. What a difference in attitude between the Manila and Taipei ground crews. Thank you Taipei ground crew!"
Pros: "The flight was 40 minutes faster than expected"
Cons: "The economy seating in this airline are trash"
Pros: "The boarding was quite efficient tho with a gate change. One flight attendant is very courteous and attentive. Co-pilot announcement is very clear."
Cons: "Food was no no. Stewardesss are quite robotic and are lack of smile, perhaps because of late flight? IFE monitor is old and dated"
Pros: "Everything"
Cons: "The English of the crew wasn't fantastic"
Pros: "I left my kindle in the seat pocket. I received an email before I even realized it was missing. The representative assisted me in getting it back and kept checking with me until it was in my possession. Very impressive service!"
Pros: "Great service"
Cons: "Nothing. Everything was awesome."
Pros: "Transfer is excellent."
Cons: "Flight delays"
Cons: "Seat not comfortable at all"
Pros: "Transit was smooth and efficient."
Cons: "-"
Cons: "Appreciate blankets and pillows provided as well as complimentary wine"
Pros: "They let me sleep."
Cons: "I liked everything."
Pros: "Great service with drinks and water. The seats were super comfortable!! The plane ride was smooth. The hostess/hosts were excellent and had really nice manners."
Cons: "I like everything"
Pros: "I request to re-assign the seat next to corridor in counter."
Cons: "The airline assigned us with two middle seats among the four-seat pattern again. No other choice."
Pros: "Flight landed on-time and was smooth. Staff was helpful and profession. My request for vegetarian meals failed (might have been my fault) and the staff really went out of their way to make sure I got vegetarian meals anyway. And the vegetarian meals were excellent. Good experience on a long flight."
Pros: "same as above"
Cons: "same as above"
Cons: "Rehydrated food"
Cons: "Unsat. I asked for my flight to get changed it did not happen I had to by a whole new ticket. Waste of my time and money"
Pros: "the trip was good"
Cons: "8"
Pros: "The food was good the crew were very nice and polite"
Cons: "The seating was a bit cramped. Because I have long legs there wasn't a lot of room between rows. I have been on other flights with China Airlines where the seating was comfortable and roomy but this flight wasn't. The entertainment screen was not very user friendly. The screen was small and not very clear to watch."
Pros: "Service on the ground and in the air was efficient, if somewhat cool and uninterested. (The exception was at checkin counter where the service was great.) options for entertainment were great. Food was decent, legroom was decent, plane was older but still decent...."
Cons: "The entire plane's group of passengers seemed to be lined up at the boarding gate - no explanation why, but they were checking ID's. Then the line just moved into the plane. I prefer boarding by rows, especially when traveling with my young son. Air crew seemed pretty uninterested in anything beyond the basic requirements of the job."
Pros: "The service was awesome from booking through to boarding the journey and disembarking.Would recommend to family and friends."
Cons: "Nothing"
Pros: "Very attentive staff Plenty of movie options"
Cons: "Food was meh but that's common for airline food"
Pros: "The inflight entertainment was okay. Changing planes in Taipei was enlivened by their funky themed lounges."
Cons: "The first meal was horrible. Things improved somewhat after that but it made a lasting impression."
Cons: "Warm wash cloth must not be eliminated especially for long flights. I was not able to charge my phone since the outlet was non-functional. The flight experience wasn't that bad with the budget price of the ticket. Over-all it was okay."
Pros: "Entertainment system"
Cons: "Twelve hours in a 17" wide seat. Only four toilets for all of coach, over 300 people. We picked China Air based on price but never again!"
Pros: "Entertainment system"
Cons: "Narrow seats, narrow aisles"
Pros: "China Air did a fine job overall. SFO TO Bali. The food was ok and the movie selection was a little short for newer stuff. But all and all for the price = good."
Pros: "After hearing horror stories of this particular airlines , it was quite the opposite . I had asked to get out in emergency seating for the extra leg room due to being a tall guy . The met my accommodations with no problem . I would def fly with them again"
Pros: "This was my first time using China Airlines and it won't be my last. This was a superior flight with a wonderful flight crew and clean aircraft. We flew them roundtrip from Okinawa to Frankfurt. Highly recommended."
Cons: "Nothing."
Pros: "comfortable seating and up to date entertainment."
Cons: "Food was not that good."
Cons: "Even though we had reserved seating, they changed the seating and gave us crappy seats."
Pros: "Would recommend it!"
Pros: "I wish to commend a particular flight attendant on my CI7 flight on August 10 from LAX to Taipei. A young lady who I believe is called Jashe was especially helpful and attentive to me, and served me with very kindly. I believe she a strong asset to your organization, and wish to compliment her. Allen Wittenborn Seat 60C"
Cons: "Seats were very narrow, even for economy class. The food on this flight was mediocre. I don't expect much in this class, but I did not find the meals very tasty."
Cons: "The meal I had requested for my family and I was not available. Very disappointed."
Pros: "FREE Upgrade to Business class from Taiwan to Yokyo"
Cons: "they lost my oversized baggage both ways - arrived a day later both times ."
Pros: "The flight attendants were wonderful and the business class seats were very spacious and comfortable."
Pros: "Friendly crew. Short flight, very efficient"
Pros: "I love flying on Vietnam Airlines Clean planes Crew always friendly and helpful"
Pros: "Crew"
Cons: "Slow check-in not very comfortable seats and food was awful."
Pros: "The flights left and arrived on time."
Cons: "When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues."
Cons: "More chairs at boarding gate in Bangkok, please"
Pros: "The crew was very nice."
Cons: "There were passengers clapping through the whole flight."
Cons: "Was denied entrance fir my wife to the lounge even having two passes both in my name. Was given one in Da Nang however lounge not open at 4:30 AM. My wife was traveling economy I was in business. Nasty reception at the Vietnam Air lounge in Hanoi. The other lounge great not affiliated with Vietnam."
Pros: "Only 15 minutes late, could have been worse"
Cons: "I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed."
Pros: "Comfort"
Cons: "They changed the time without notice and wouldn’t even accept checked baggage."
Pros: "Our flight was actually through Vietnam Airlines. The confusion of having two different flight numbers caused some Trouble about what terminal to go to in Seoul and we almost missed our flight."
Cons: "Better info on what the flight number is. More info that is airport specific."
Pros: "The crew were great."
Cons: "Not much entertainment available."
Pros: "-"
Cons: "-"
Pros: "Comfortable seats"
Cons: "No vegeterian meal (all options include meat); the staff spoke English poorly; no media system; pretty old airplane"
Cons: "The choice of English language films were limited. I did not enjoy the food too much"
Cons: "It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat."
Pros: "On time Very polite staff"
Pros: "Food. Food is Life"
Cons: "Plane was hot and stuffy. Temperature varied started out comfortable and got hot and stuffy"
Cons: "Hygiene of local passengers"
Pros: "Comfortable, good food, good drinks , on time"
Cons: "Edited movies and the headsets were uncomfortable but you couldn't use your own because the left and right we're separated jacks"
Cons: "The plane was late in boarding, and even later in arrival. We were given no explanation, only an apology. And it turns out worse, because apparently we had been shifted to a plane that was going to continue into Laos, so the plane came in at the International Arrivals Section and we had to take a bus from there to get our luggage in the Domestic Arrivals Hall. Making it all even later. No food offered for this quite expensive flight, only water, and no entertainment either."
Pros: "All good"
Cons: "Nothing"
Pros: "The UA rep gave poor directions for transferring in Seoul; we ended up nearly missing the flight (and other UA passengers did miss it despite VN holding the plane for 40-plus minutes). The crew was helpful and friendly, defusing a truly stressful situation."
Pros: "Crew and airplane were great!"
Cons: "Food was not as good as I'd remembered on previous trips."
Pros: "A modern aircraft - the Boeing Dreamliner with plenty of legroom in economy."
Cons: "Only two check-in counters were available. The waiting time for check in was, therefore, quite long, and the time was very tight until the boarding. The seat allocation was horrible, and I was surrounded by nasty neighbors, who were chatting throughout the 10+hour flight, even after my verbal warning, not to mention the way children were taken care of. I am not blaming children making noise. I am blaming the lack of control over the parents who bring noisy toys for children and play videos loud enough to disturb the neighbor's sleep throughout the flight."
Pros: "The schedule on time"
Pros: "The whole flight"
Cons: "Nil by"
Cons: "In Beijing, the check in desk didn’t even post a sign saying that the desk moved from terminals E to terminal A. There was no self service kiosk so we were waiting around forever to get our Boarding pass."
Pros: "Transit assitance was good, would have been even better if it was highlight after ticket purchase in electronic form"
Cons: "Took too long (more than 1 hour in queue) to check in at Sydney"
Cons: "Entertainment system wasn't switched on immediately after take off and safety demos"
Pros: "Overall a good airline. Full meal served even on a short hour and half flight."
Cons: "The air con wasn't on until we were in the air"
Pros: "Legroom, comfortable seats, window darkening technology allowed quite a bit of sleep on board."
Cons: "Computer changed our Premium Economy seat allocation, separating us but not told until boarding. Then it was a hassle while they rearranged other people on board and tried to tell us it was caused by us checking in late whereas we'd been among the first."
Pros: "The crew was really polite, nice and helpful, a good change for someone that uses Chinese airlines"
Cons: "The food was really dreadful and I am used to the Chinese airlines standards so the bar is really low. Beef or pork as options, the meat was really bad"
Pros: "The crew was very attentive and nice"
Cons: "The seats are very close together. It's hard to get comfortable"
Pros: "Good weather and a quick smooth flight"
Cons: "They kept shutting the lights off. The plane was very hot when we first boarded. In the air the air conditioner slowly began to cool off the plane."
Pros: "Provided food for only a 3 hour flight"
Cons: "Boarding was a bit slow (still arrived on time)"
Pros: "Food was nice and plane was clean and not too crowded."
Cons: "Before and during flight the plane released a gas into the seating area that made us feel sick, with a headache, and suddenly feeling very sleepy. Right after we got off the plane, we suddenly felt better. If we didn't get a sick feeling, the flight would have been good."
Pros: "Easy to change flight. Lots of leg room. Friendly service."
Pros: "On time, smooth flight"
Cons: "seats seem "cheap" plastic. They crackle as you move in them and don't seem to be a very high quality."
Pros: "Happy to use this airline everytime I'm in Vietnam or Laos. Very comfortable flight with good room."
Cons: "Nothing to dislike about this flight"
Cons: "Our flight was scheduled to depart at 7:15 pm. We decided to grab a quick bite to eat before boarding. Our boarding pass indicated that boarding would begin at 6:45. They called "final boarding" at 6:35, just as we were wrapping up. I believe we were the last to board at about 6:35 or 6:40. Once we were on board the plane pulled away and departed a full half-hour before schedule. The early departure was welcome, but unexpected and made us feel more rushed than necessary without prior notice."
Pros: "For flying overseas the airplane was old and uncomfortable. I've flown overseas before and the seats have been a lot more comfy. The crew was fantastic and the food just crappy like any plane food."
Cons: "The seats and the food."
Pros: "excellent ,no complaints. Good flight all around."
Pros: "Managed to take off close to scheduled time despite inclement weather. Offered disposable raincoats for passengers for transfer from tarmac bus to plane. Staff are always polite and courteous."
Cons: "Ran out of chicken and only had fish. Not a fan of fish. Was offered "chicken or fish" but when I selected chicken there was none!!! Not a fan of the bus transfer."
Pros: "None."
Cons: "Flight attendants were not friendly and courteous. There was not enough blankets for every passengers. Food was a cold sandwich with water, juice or soda only, no alcohol available on the international flight. Overall, I would give this airline a "F" for failing to keep up with the standard of other airlines."
Pros: "Everything was great in the flight. It felt fantastic to be treated like a princess."
Cons: "I received at least 4 emails from Vietnam Airlines prior to my visit informing me of changes in our booking. All added time to our layover in either Hanoi or Ho Chi Minh on our return. Once we arrived in Hanoi we were informed of 2 more delays in our departure. I am traveling alone with 3 children all under 12 yrs &I make a concerted effort to book flight with the shortest layover possible. What would have been a 10hr door to door travel time turned into 16 hrs. Needless to say, I will not fly Vietnam Airlines by choice again."

.

Pros: "Crew was nice, and we landed in JFK an hour earlier"
Cons: "Food"
Cons: "Late with no explanation and no communication just late to load. Late to depart. Late late late"
Pros: "We were in business class, and everything was just awesome, considering there were only 4 passengers in the cabin. So it was quiet and private."
Cons: "It’s BYOE. Zero entertainment amenities. (They do offer you IPAD). No slippers or eye shades.... its a four flight to Guam."
Pros: "you ripped me off"
Cons: "you ripped me off"
Cons: "Comfortable seats for family with infants or kids,"
Pros: "Entertainment was good and food and snacls"
Cons: "Communication with passengers about the 7 hour flight delay I experienced. We were not given food and drink vouchers"
Pros: "Service was great, took off on time and arrived early"
Cons: "Food was average"
Pros: "Food was good, and offered even on short flights. Crew is very nice"
Pros: "Crew very helpful and gave extra care."
Cons: "Soup was too salty."
Pros: "Service food comfort.."
Cons: "Beyond our control it was a bit torbulent over Jap an for almost 2 hours but asido from that my trip was perfect!"
Pros: "Check in counter crew was very courteous and efficient."
Cons: "One of the departure boarding counter staff was rude and crass where i lined up, held up the line for over 5 minutes going over just 1 passenger's ID and boarding pass. Poor IFE and inedible snack."
Pros: "The seats are cramped. Need more leg room"
Cons: "It only there is somewhere I could rest my foot, then it would have been an enjoyable flight."
Pros: "Philippine Air staff are amazing. They will do everything possible within their power to make you comfortable."
Cons: "The seats are a little thin and the angle does not give adequate lower back support."
Cons: "It was all good, the crew were very accomodating and keeping us comfortable during the flight. It became uncofortable midflight because of one passenger, named Rachelle Marie Perez Herrera Lim sitting in 54 B started to complain about one female crew. She was unreasonable, unccoperative."
Pros: "your crew and the service provided"
Cons: "some video channel dose not work such an the flight map."
Pros: "I was in a window seat for this flight with no one in between me and the man in the aisle. It was nice to have some space to spread out in."
Cons: "I am about 6 feet tall and the leg room was terrible. I was thankful that the person in front of me did not recline, other side their head would have been in my face."
Pros: "Food was mostly very nice."
Cons: "The Manila transfer process was a waste of time. Why when only transferring through at the airport you must go to an insecure area to get a Manila stamp in your passport and then have to go back into the secure area via another security check."
Pros: "There was some form of entertainment that they provided in the form of iPads so I didn't feel bored on the flight as I have trouble sleeping on flights. Because Dubai has an issue with transferring my bags, the airline did find and place my bag on the next flight"
Cons: "Some of the programs had audio only and no videos. The food on the flight was subpar at best, the breakfast meal had scrambled eggs that had no form at all. THEY WERE RUNNY EGGS AND HAD THE CONSISTENCY OF BABY FOOD. Dubai has a habit of not transferring my checked bag to my continuing flight. And Dubai placed me on the wrong bus upon arrival so I couldn't get my bag to transfer my bag"
Pros: "I love watching all the movies"
Cons: "Flight crews working at transfer desks were extremely unorganized and brought us to our terminal at the very last minute when the flight was calling for all passengers to board. Food was terrible. Ended up losing my baggage because they didn’t have enough time to put all the bags onto the flight and so I had to wait an extra two hours at the airport"
Pros: "PAL app is very helpful for tracking feature. You should allow passengers the option to purchase wifi. The food was okay and it was a night flight so most were sleepy to make any noise."
Cons: "Plane scheduled to start boarding by 10:10pm, but announcement of delay didn't air until 10:15p; no real explanation given until boarding started around 11:45pm. The time online should reflect the actual take off time."
Pros: "Liked the crew - ground and in air folks are always awesome. Pinoy food is always yummy and their J&B Whiskey is always welcoming."
Cons: "Nothing except for the price. Checked again the following week and it was $100 cheaper. Sucks but what can I do???"
Pros: "The service given from the flight attendants. They are very nice and make you feel comfortable. The flight was fast and we arrived 22mins ahead of our schedule time which was good."
Cons: "None"
Pros: "the people"
Cons: "flight was delayed But what else is new with PI. AIR. My husband has flown many times with pi air and he says you care about your bottom line only. it takes money out of our pockets every time we are delayed and or our luggage is lost. Now go and do the right thing."
Pros: "Service and food"
Pros: "List of movies"
Cons: "The remote control did not work"
Pros: "It's a Philippine Flag carrier. It's a privilege to patronize our own carrier."
Cons: "No hassles at all. Generally a smooth flight to HongKong."
Pros: "The flight crew and seats"
Cons: "The poor communication and control of ground staff during boarding in Manila. Will not use PAL again due to the chaos there. Communication with customers was non existent"
Pros: "The onboard crew was very professional and pleasant"
Cons: "The Transfer Desk staff lacked knowledge and was not courteous and made the transit time very difficult and very uncomfertable"
Pros: "Smooth flight, the fact that I lucked out and didn’t have any seat mate"
Cons: "Baggage claim delays, same gate being used by other flights, USB not working for charging phone"
Pros: "The service for my flight was excellent. I really had nothing that bothered me at all that was under the control of the flight crew. This was my first time on Philippines airline, but I would do it again."
Cons: "Nothing"
Cons: "Screen too far from seat in business class."
Cons: "huge delay"
Pros: "Being on time"
Cons: "More leg room for tall people because this is a disability issue for us being crammed and cramp up"
Pros: "PAL express from LAX to Manila had accommodation for their passangers"
Cons: "I could not connect to WiFi even though it was free."
Pros: "Liked the smooth flight"
Cons: "Took too long at check in"
Cons: "poor food no entertainment terminal 2"
Pros: "Excellent crews"
Cons: "Delays"
Pros: "Trip was awesome, as per my nephews they enjoyed every bit of it, it was their first trip abroad"
Cons: "They liked everything, they gave a high rating.. perfect 10"
Pros: "Comfortable seat."
Cons: "Dessert"
Pros: "The service is good. Typical Philippine airlines, friendly service."
Cons: "I don't like the iPad entertainment. I prefer seat mounted screens. The chairs are too cramped as well. Boarding was a bit slow and the waiting area was so cramped."
Pros: "I got to the airport at 4:45 am (who urs and 15 min before scheduled departure). The airport employees couldn't find my flight. They said the 1st ANA flight is not till 9:30 am. Then after 30-40 min of confusion, searching, etc, they sent me to another terminal which was 40 min away! Where they couldn't find my flight either at first. Then they finally came back and said that per their schedule, the first flight out is on ANA is at 6:45, not 7. And the reason why they couldn't find it is because it was only code share ANA but operated by Philippines airlines. As a result I missed my flight, missed my work and had to deal with co sequences. Unacceptable"
Cons: "Movie selection was marginal."
Pros: "Crew were friendly and helpful. During the flight, you need to have your tablet or phone with installed PAL apps to able to access and play their online entertainments."
Pros: "Excellent flight... No complaint"
Cons: "Crew ver attentive but since it's an evening flight, I had perfect sleep"
Pros: "The FA's are very polite & nice. The foods are just ok but a little salty."
Cons: "What I didn't like was flight always delayed. Our flight to Manila was delayed for 1 hour. And flight coming back here to U S was delayed for 3 hours. If the passengers are late on boarding they will charge a lot for re booking but if the PAL is delayed what? Just sorry for the delayed?"
Cons: "The crew seemed to be more interested in chatting w/ each other than serving. I had to go to the service area at least 5x to ask for water. We were in a "holding" area for 3 hrs prior to flight. Was asked to vacate another area in the terminal because we didn't want to b in this cramped holding area."
Pros: "Direct flight"
Cons: "No in-flight entertainment"
Cons: "first flight was cancelled. The replacement flight was delayed. Our second flight was delayed slighty, waited on the runway for an hour. Headphone slot didn't work and although an air hostess said she would come back to sort it out - she didn't. They only played 2 films during the 15hour flight (one of which had unreadable subtitles and obviously I had no working headphones). Free 30 min wifi didn't work. Probably would pay extra next time to avoid using phillipine airlines. Sorry."

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