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Pros: Everything worked

Cons: Nothing

Cons: Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded

Pros: Crew were good

Cons: Flight was late.

Pros: On time.

Cons: Food

Cons: On time boarding and availability of inflight entertainment.

Cons: No in flight entertainment. No seat charging. It would have been nice to know this a head of time so we could have prepared (tracing with 3 kids). Right before we took off crew told everyone to down load virgin app, they didn’t specify the entertainment app. So we were not able to watch any movies.

Pros: Safe trip

Cons: Better food and choice of drinks

Cons: Lounge is disorganised with bad coffee

Pros: Extremely rude.

Cons: I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water.

Pros: I hope never to fly Scoot again.

Cons: Extremely rude and uncaring staff. I hate not being booked through with boarding passes. You have to wait in line at every stop, go through security and wait to get your ongoing boarding pass. The Scoot transfer people in Singapore are the most rude people I've ever met.

Pros: Clean

Cons: I am not sure why they were delayed.

Pros: N/A

Cons: N/A

Cons: As an incoming traveller and a Platinum Qantas member, I was refused access to the Qantas Lounge on arrival in Townsville. All I wanted to do was spend fifteen minutes reviewing my diary and directions for the visits planned here. This is the Irish version of hospitality. God bless his departure.

Pros: The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great.

Cons: Completely satisfied.

Cons: Absolutely hopeless baggage delivery/collection. Almost as long as the flight

Pros: Service, food entertainment and catching up the lost time

Pros: On time

Cons: The ride...

Cons: On time and very Nice cabincrew

Pros: Amazing crew!

Cons: Fix the engine beforegand to prevent any delays

Cons: Seat configuration in economy is exactly like a budget airline cebu pacific a330 both at 3-3-3..meal was just peanuts. It would actually be cheaper to use Cebu pacific and buy a proper meal

Pros: Excellent service

Pros: No problem apart from left a tad late

Cons: Na

Pros: Food and crew!

Cons: The moment they gave out the ice cream it broke in half and began melting. Its hard to eat in the dark and turning on the light with a sleeping neighbor is no fun. Not the best choice to provide it as a popsicle... maybe a cup would be best.

Pros: Crew great. Very grateful for the cuppa

Cons: Headrest low for a tall person. Shoulders sort of rested on it. Notconfy

Pros: Baggage allowance is good and cause of choice this airline but bad staff specially the check in

Cons: I hate the ground crew.. with bad behavior and uncooperative- plane no entertainment.. you must used app with your telephone

Cons: Flight was delayed an hour and boarding was slow due to only using one aircraft door.

Cons: Good seat on Virgin VA1 51H and lucky for me there's no one seated beside me I had two seats all to myself. They run out of chicken and had to settle for vege curry which was ok. Purchased the wifi the entire flight which was awesome.

Pros: Extra legroom (economy x) was well worth it as I had knee surgery the day prior. Ground staff and crew very helpful assisting me as I was on crutches. Excellent service.

Pros: Crew was professional and flight was excellent. Seats were uncomfortable as expected and tight. Cracker was good but I don’t like yogurt.

Cons: WAS NEVER ABLE TO CONNECT TO WIFI. Seats could be plusher.

Cons: They ran out of sandwiches after only servicing 1/4 of the plane, and they are the only substantial pieces of food to buy for dinner! I was starving.

Pros: Crew were very attentive and polite. Better than Singapore or Air NZ.

Cons: Self check in was chaos. Labeling suitcases was difficult to do yourself and many needed help. If you didn't follow instructions to the letter the auto reader didn't work. Many were very frustrated including Virgin staff who were clearly run off their feet trying to cope. Scrap the system .

Pros: Check in staff did the best to accommodate, however it later turned out that their knowledge of the aircraft seat plan was incorrect

Cons: A330 was too small for this distance. Seat pitch felt worse than newer domestic aircraft. Left the whole exit row free. I know you have to pay for this but as a gold member you might have thought they could accommodate if vacant and me being unable to fit my legs behind the chair. Only 3 working toilets for all of economy wasn’t enough either. Entertainment didn’t seem to be as good as previous American flights.

Cons: Need better food.

Cons: they lost our bag on a direct flight, how can they do that? when we got there they only have an agent who told us to contact virgin airlines in melbourne!!!

Cons: Food

Pros: Crew ans eat was both good

Cons: on time flight, food selection

Pros: Crew were great - some in cabin entertainment would have been great. Or since it was available for phone this should have been explained.

Cons: Allow power outlets for the mobile phones if movies were accessible

Cons: Need better food.

Cons: Food

Cons: Flight was 90 minutes delayed for "maintenance requirements" (the inbound flight arrived late as well), and my one checked bag was not loaded.

Cons: It would have been a normal trip but we were delayed about an hour in Cairns because the passenger count didn’t add up to what the computer said. This made it very tight to catch our next flight. Barely had time to use the bathroom.

Pros: The food was very good and It felt spacious for economy class.

Cons: The flight attendants on Virgin seemed very crabby. It would of been nice for them to smile once in a while and give eye contact.

Cons: Good seat on Virgin VA1 51H and lucky for me there's no one seated beside me I had two seats all to myself. They run out of chicken and had to settle for vege curry which was ok. Purchased the wifi the entire flight which was awesome.

Cons: On time boarding and availability of inflight entertainment.

Pros: Crew was professional and flight was excellent. Seats were uncomfortable as expected and tight. Cracker was good but I don’t like yogurt.

Cons: WAS NEVER ABLE TO CONNECT TO WIFI. Seats could be plusher.

Pros: It's only an hour flight. Crew are fine.

Cons: Small plane - seats are small but nothing unexpected.

Pros: Crew were good but looks like they forgot to serve snacks for few of us at the back, otherwise service was good.

Cons: Put more attention to customers.

Cons: On time boarding and availability of inflight entertainment.

Pros: they eventually returned it

Cons: they lost my bag

Cons: Need better food.

Cons: Good seat on Virgin VA1 51H and lucky for me there's no one seated beside me I had two seats all to myself. They run out of chicken and had to settle for vege curry which was ok. Purchased the wifi the entire flight which was awesome.

Pros: Crew was professional and flight was excellent. Seats were uncomfortable as expected and tight. Cracker was good but I don’t like yogurt.

Cons: WAS NEVER ABLE TO CONNECT TO WIFI. Seats could be plusher.

Pros: No power at the seats USB or otherwise

Pros: The crew was great.

Cons: Boarding was a little disorganised, the distance between seats is too small, and the food could’ve been better.

Pros: No delays!

Cons: I noticed some travellers confused by gate changes, I suspect this is due to a lack of attention on their behalf but clearly the messages hadn't gotten through.

Pros: Crew were great - some in cabin entertainment would have been great. Or since it was available for phone this should have been explained.

Cons: Allow power outlets for the mobile phones if movies were accessible

Pros: Long flight, lots food, good experience

Cons: Was in economy so it is what it is

Cons: Flight was 90 minutes delayed for "maintenance requirements" (the inbound flight arrived late as well), and my one checked bag was not loaded.

Pros: Comfortable economy class, food throughout the flight.

Pros: Boarding and flight time

Cons: Lounges were dirty