Flights to Hong Kong

Pros: Very comfortable seat. Excellent service.

Cons: Food

Pros: Crew is great in every way.

Cons: Seats are way too small.

Cons: Better food

Pros: Tickets at good price.

Cons: I paid for the seats (thru justfly), but no seat for the second leg of our return trip were reserved for us. I also wanted to change seats (online, few days before the flight) but couldn’t. I asked China Eastern staff members at the airport and no one was willing/able to resolve my complaint.

Pros: Seats were ok on par with other airlines. Food served was good.

Cons: More leg space.

Pros: Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??

Cons: Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??

Pros: Good flat business class seat allows for actual sleep!

Cons: Seat padding good for a seat, but too firm as a bed

Cons: When we booked we asked for a child's meal and we advised of allergies. However I don't see why we would have to ask as we booked a child's seat and you have to provide the age which she is 4. When onboard from SYD/HKG and HKG/LONDON, NO meal was available for our child except for what everyone else was eating. She is anaphylaxis to shellfish, she was given shrimp!!!!! I am sure if she was given a child's meal she would not have got this. We were then told we have to advise the airline 12 hours before we fly that we want a child's meal. I am sorry but when travelling we should not have to do this and nor have we ever had to do it on any other airline. Poor poor poor!!!!

Cons: Ok

Pros: i didnt like when we had to come out of plane and do a transit.

Cons: wish it was non stop but now it is.

Pros: Crew are good

Cons: They like to change frequently the hours and connections are a disaster!!! If you are changing or doing connections , make sure You use the airline company and better buying from them directly

Pros: Crew was friendly.

Cons: Boarding could have been more efficient.

Cons: More leg room and space between seats is needed.

Pros: premium economy! excellent service in LAX by QF ground staff on transfer

Cons: Nothing!

Pros: Great crew and good food.

Cons: Delayed departing.

Pros: Everything was fine, a bit late taking off but the time was made up

Pros: The staff was friendly, fast, and the on boarding was organized. Not like other airline, China Airlines has made an impressive impression with their staffs friendliness, organized policies, and great movies to watch.

Cons: I got economy, the seats were uncomfortable

Pros: on time

Cons: nothing

Pros: I liked everything about the Flight, and Crew

Cons: It was a scary flight that I couldnt even sleep! I dont feel safe flying with China Airlines! Rude staffs, planes are shaking, food was ok, no selection of drinks (only tea and water),

Pros: The crew was amazing

Pros: The crew were excellent

Cons: Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly.

Pros: Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!

Cons: Nothing significant!

Pros: crew handled the tough crowd well, but were not extremely hospitable

Cons: food was disgusting

Cons: Reservation online

Cons: Reservation online

Cons: Boarding was announced for gate 27, then 22 on th Board, then back to 27 so we ran around a bit.

Pros: Business Class flight was a smooth ride from Vietnam to Thailand.

Cons: N/A

Pros: Crew were kindly

Cons: Seats can be more comfortable

Pros: Amazig Airplane

Pros: Crew were good

Cons: Flight was late.

Pros: Good price. Was on time, seats were comfortable, helpful staff

Cons: No use of headphones 30 minutes before take off and arrival

Cons: Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded

Pros: Head rest not comfortable. Short distance okay not long one.

Cons: Plane is old i think. Take off and landing time plane some shaky and sound not pleasant.

Pros: comfortable seat

Cons: No TV on plane

Pros: Extremely rude.

Cons: I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water.

Pros: Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Cons: Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.

Pros: The Business Class bed was nice

Cons: The whole experience was terrible. Scoot decided to - delay flight by 45 minutes without telling me. I discovered this by checking myself - chartered a Singapore Airlines Boeing 777-200 and then reduced then quality of every Business Class service (no entertainment system videos or music, no alcohol or soft drinks - only water, only Economy class food. There was no apology from Scoot (who are a subsidiary of Singapore Airlines) and none from Singapore Airlines. There was no suggestion of any refunds or other compensation. Truly a disgrace. I will never fly on either Singapore Airlines or Scoot airline again. I am seeking further compensation through Australian Fair Trading and through Class Action Lawyers (as this impacted every passenger on this flight, not just Business Class)

Cons: I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work.

Cons: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare

Pros: Amazing crew, food, and experience.

Cons: NA

Pros: Good crew, clean.

Cons: Food both free and purchased. Seat most uncomfortable after and hour and a half.

Cons: Although i requested Halal food, way in advance when i booked my flights, Non was provided.

Pros: I called several days in advance to request a gluten free meal, they said they processed the request, but there was not a gluten free meal for me on board. When the crew found out the problem they rummaged in the gallery and came up with a couple snack bars without gluten for me. They were awesome.

Cons: Requesting a special meal in the time frame required and then it not being on board was really heard with Celiac's.

Pros: Wonderful Crew- friendly, professional, helpful.

Cons: Been on time departing.

Pros: The food

Cons: I was given a window seat but without a window. I felt I cannot breath. I saw many empty seats around

Pros: The seats were comfortable and the in-flight entertainment was fine.

Cons: The crew shouldn’t assume that an Asian person is Vietnamese just because they boarded from Vietnam. The vegetarian door was awful.

Pros: On time

Cons: Everything. Bad business class food. Old movies. No inflight service.

Pros: Flight was on time

Cons: Food Crew

Pros: everything

Cons: nothing

Cons: not much choice in the movie selection

Pros: Good flat business class seat allows for actual sleep!

Cons: Seat padding good for a seat, but too firm as a bed

Pros: Overall great

Cons: Was not able to online check in

Cons: Airport is not very well organized. Airline is ok but crew did not show the importance of addressing customer service. We paid for choice seats but others got the same without paying. We should have been allowed to move to wider leg room seats since we paid.

Pros: crew was great/ airline was clean

Cons: the flight from manila to jfk. the security check was 3x. i justthought it was crazy

Pros: Food was good, and offered even on short flights. Crew is very nice

Pros: The people at the check-in desk.

Cons: A light snack and drinks would have been good. Even just water.

Cons: Frustrated

Pros: The airline better than the budget ariline

Cons: The agency that booked through not so cooperative and complicated

Pros: Smooth process all the way from check in to seating to disembarkation

Cons: none