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(Return)
Airports
Origin
Brisbane
$634
only
$634
Perth
$382
only
$382
Melbourne
$424
only
$424
Sydney
$432
only
$432
Destination
Hong Kong
$382
only
$382
Wed, 7 Mar
PER
HKG
13h 30m
Fri, 16 Mar
HKG
PER
26h 45m
Trip: 9 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 927 reviews
Overall
6.5
Boarding
6.8
Comfort
6.3
Crew
7.1
Entertainment
4.9
Food
5.4
SIN
REP
Excellent 9.3

Attendants were efficient & pleasant.

Boarding instructions could have been repeated....got a little jammed up. Maybe it was more a passenger issue.

KIX
MNL
Good 6.6

Friendly cabin crew

For not so short flight luck of entertainment & meal

REP
SIN
Mediocre 2.0

This airline charged an unannounced $140 USD fee for a moderate sized check bag. This fee only applies to Americans and Europeans.

SIN
BKK
OK 5.0

Getting off the plane.

Can't believe I paid $4 for a bottle of water after buying a ticket, paying extra for checked bags, and had to sit on the tarmac for 45 minutes waiting to take off.

MNL
KIX
Mediocre 2.0

I lost my baggages on transit flight, it was horrible, my holiday was ruined, they brought the luggages after 2 days

Fri, 4 May
PER
HKG
11h 05m
Sat, 19 May
HKG
PER
11h 20m
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 4 May
PER
HKG
20h 55m
Tue, 22 May
HKG
PER
22h 15m
Trip: 19 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 149 reviews
Boarding
7.2
Comfort
6.5
Crew
7.4
Entertainment
5.4
Food
5.8
MEL
SIN
Good 7.6

I get the seat selection pre-check in is a premium service. Bu to not allow someone to express preference (based on what's left) when they check in is downright snarky. The explanation that I got that "we need to balance the plane" is whitewash. It's clearly to push peopel to buying the premium service. But when you do that at the price of alienating people, you've done them and yourself a disservice. Time to rethink!

SYD
SIN
OK 4.0

Good value. Some leg room in Biz.

Paid $30 for wi-fi: It never connected. Just failed to work. “Failed to load page”. Paid for priority check-in: The people in the economy queue checked in faster. Paid for priority boarding: No priority security queue, no priority boarding. Paid for priority baggage: Took 60 minutes from landing for baggage to arrive. No priority, except for crew bags. Food was disgusting. Hard to determine where the plastic finished and the pasta started. There was no service, other than dumping a hot plastic box in your lap.

SIN
SGN
OK 4.0

Crew was cordial, helpful and patient.

There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow.

ATH
SIN
OK 4.0

I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!

SGN
SIN
Good 6.0

Delay one hour

Wed, 24 Jan
MEL
HKG
27h 10m
Sun, 28 Jan
HKG
MEL
12h 25m
Trip: 5 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 71 reviews
Boarding
8.5
Comfort
8.2
Crew
9.0
Entertainment
7.8
Food
7.8
MEL
BWN
Excellent 9.6

The cabin crew were very friendly, organised and polite

The layover at Brunei airport was a little boring as there's not much to do for three hours.

LHR
DXB
Excellent 9.0

Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr.

The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with.

MNL
BWN
OK 5.3

The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do.

MEL
BWN
Excellent 8.6

Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good.

Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too.

BWN
HKG
Excellent 10.0

Gave me aisle seat, great service

Tue, 27 Feb
BNE
HKG
20h 15m
Tue, 6 Mar
HKG
BNE
20h 05m
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2066 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.7
Food
8.4
BKK
SIN
Excellent 8.0

Boarding ok, timely departure. Food very good for plane food.

Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good.

DXB
SIN
Good 6.0

My first flight (DXB - SIN) was delayed and so my bag didn't make it onto the second flight (SIN - CNS)

SYD
SIN
Excellent 9.0

The cabin was quite warm

JFK
FRA
OK 4.3

The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low.

Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight.

SIN
HKG
Excellent 10.0

Classy cabin staff

Wed, 27 Jun
SYD
HKG
24h 15m
Sun, 1 Jul
HKG
SYD
16h 30m
Trip: 5 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 755 reviews
Overall
7.8
Boarding
7.8
Comfort
7.7
Crew
8.2
Entertainment
6.5
Food
7.1
SGN
HPH
Good 6.3

friendly crew. flight departed on time

no entertainment no wifi food is just ham sandwich and this is same food you get if you take the morning flight.

SIN
SGN
Good 6.6

I choose this flight because of late departure time

no entertainment. no wifi.

HKG
SGN
OK 4.0

Lined up, crew took our tickets, we loaded on the bus to bring us to the plane, but the bus just stayed there for 10-15 mins. Then they told us all to get off the bus and go back into the terminal and wait. No explanation or apologies. Waited another 30 mins then everyone lined up again. They never explained what the issue was - it was a bit unsettling. Like, was it a meintamice issue? Should we be worried for our safety? Or was the aircraft simply late/delayed? Upon taxiing and take off the pilot finally said they were delayed from a previous flight and the plane needed to be “checked.” Would’ve like to know that an hour earlier when we first got kicked off the bus.

KIX
SGN
Excellent 8.0

Overall

We could not check in on line . Why? This reason made us have to waited in the long line

HAN
SYD
Excellent 10.0

Tube entry into aircraft rather than bus

Mon, 16 Apr
MEL
HKG
26h 30m
Fri, 20 Apr
HKG
MEL
21h 55m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 2 Mar
SYD
HKG
15h 35m
Sun, 11 Mar
HKG
SYD
20h 55m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 6 May
PER
HKG
23h 50m
Tue, 22 May
HKG
PER
25h 10m
Trip: 17 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 149 reviews
Boarding
7.2
Comfort
6.5
Crew
7.4
Entertainment
5.4
Food
5.8
SGN
SIN
Good 6.0

Delay one hour

SYD
SIN
OK 4.0

Good value. Some leg room in Biz.

Paid $30 for wi-fi: It never connected. Just failed to work. “Failed to load page”. Paid for priority check-in: The people in the economy queue checked in faster. Paid for priority boarding: No priority security queue, no priority boarding. Paid for priority baggage: Took 60 minutes from landing for baggage to arrive. No priority, except for crew bags. Food was disgusting. Hard to determine where the plastic finished and the pasta started. There was no service, other than dumping a hot plastic box in your lap.

OOL
SIN
Excellent 8.0

QUIET ZONE

FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS

HKT
SIN
Excellent 8.5

Relaxed boarding and inflight experience Offer of refreshments when baggage delivery was delayed

Delay in delivering baggage

SIN
SGN
Mediocre 2.0

This was a return flight I was taking. But even though I paid for a bag when booking, Kayak only booked the bag on the flight over. It there for cost me $48 to book the bag on at the airport one way back. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). The flight was very uncomfortable. I could go into detail but now I’m just ranting. Not happy. Won’t be doing that again.

Fri, 9 Mar
SYD
HKG
15h 35m
Thu, 15 Mar
HKG
SYD
23h 35m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 3 May
PER
HKG
26h 50m
Tue, 22 May
HKG
PER
22h 15m
Trip: 20 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 149 reviews
Boarding
7.2
Comfort
6.5
Crew
7.4
Entertainment
5.4
Food
5.8
SYD
SIN
OK 4.0

Good value. Some leg room in Biz.

Paid $30 for wi-fi: It never connected. Just failed to work. “Failed to load page”. Paid for priority check-in: The people in the economy queue checked in faster. Paid for priority boarding: No priority security queue, no priority boarding. Paid for priority baggage: Took 60 minutes from landing for baggage to arrive. No priority, except for crew bags. Food was disgusting. Hard to determine where the plastic finished and the pasta started. There was no service, other than dumping a hot plastic box in your lap.

SIN
SGN
Mediocre 2.0

This was a return flight I was taking. But even though I paid for a bag when booking, Kayak only booked the bag on the flight over. It there for cost me $48 to book the bag on at the airport one way back. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). The flight was very uncomfortable. I could go into detail but now I’m just ranting. Not happy. Won’t be doing that again.

SYD
SIN
OK 4.3

The crew was really nice, saw them help several people put their luggage in the overhead bin.

There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow. And on top of that we paid too much to check in a bag when we arrived at the airline desk because we didn't include it through our Kayak booking. Had we known there was a method to follow, we would have to avoid the excessive fee.

SGN
SIN
Good 6.0

Delay one hour

SIN
SGN
OK 4.0

Crew was cordial, helpful and patient.

There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow.

Wed, 21 Mar
SYD
HKG
25h 35m
Tue, 27 Mar
HKG
SYD
20h 15m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 25 Jan
MEL
HKG
27h 10m
Sun, 28 Jan
HKG
MEL
12h 25m
Trip: 4 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 71 reviews
Boarding
8.5
Comfort
8.2
Crew
9.0
Entertainment
7.8
Food
7.8
MNL
BWN
Good 7.0

Best crew I have ever had

Leg room is too small.

BKK
BWN
Excellent 8.0

They were able to accommodate my request to move to an aisle seat

Sticklers for luggage weight and the plane was small

MEL
BWN
Excellent 9.6

The cabin crew were very friendly, organised and polite

The layover at Brunei airport was a little boring as there's not much to do for three hours.

BWN
DXB
Excellent 9.6

The cabin crew were very friendly, organised and polite.

The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.

BWN
MNL
Good 7.3

We were in transit and I checking-in was orderly. Grateful for friendly crew.

Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.

Fri, 4 May
PER
HKG
20h 55m
Fri, 18 May
HKG
PER
30h 15m
Trip: 15 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 149 reviews
Boarding
7.2
Comfort
6.5
Crew
7.4
Entertainment
5.4
Food
5.8
SGN
SIN
OK 5.6

Going from one hot country to another so had no need for a winter coat... it was so cold on that flight I caught a cold

SYD
SIN
OK 4.0

Good value. Some leg room in Biz.

Paid $30 for wi-fi: It never connected. Just failed to work. “Failed to load page”. Paid for priority check-in: The people in the economy queue checked in faster. Paid for priority boarding: No priority security queue, no priority boarding. Paid for priority baggage: Took 60 minutes from landing for baggage to arrive. No priority, except for crew bags. Food was disgusting. Hard to determine where the plastic finished and the pasta started. There was no service, other than dumping a hot plastic box in your lap.

SIN
SGN
Mediocre 2.0

This was a return flight I was taking. But even though I paid for a bag when booking, Kayak only booked the bag on the flight over. It there for cost me $48 to book the bag on at the airport one way back. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). The flight was very uncomfortable. I could go into detail but now I’m just ranting. Not happy. Won’t be doing that again.

MFM
SIN
Excellent 10.0

They were very professional, polite and helpful

Nothing

SGN
SIN
Good 6.0

Delay one hour

Thu, 12 Apr
MEL
HKG
13h 50m
Fri, 20 Apr
HKG
MEL
29h 30m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 4 May
SYD
HKG
20h 35m
Sat, 5 May
HKG
SYD
12h 25m
Trip: 2 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2066 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.7
Food
8.4
BKK
SIN
Excellent 8.0

Boarding ok, timely departure. Food very good for plane food.

Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good.

DXB
SIN
Good 6.0

My first flight (DXB - SIN) was delayed and so my bag didn't make it onto the second flight (SIN - CNS)

SIN
SFO
Excellent 8.0

great service

too long

SIN
CGK
Excellent 10.0

Again very friendly and efficient service .

SIN
HKG
Excellent 10.0

Classy cabin staff

Mon, 7 May
MEL
HKG
27h 20m
Mon, 14 May
HKG
MEL
12h 25m
Trip: 8 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 71 reviews
Boarding
8.5
Comfort
8.2
Crew
9.0
Entertainment
7.8
Food
7.8
DXB
BWN
OK 4.3

I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare

BYojet shouldn't be with Kayak get rid of them.

MEL
BWN
Excellent 8.6

Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good.

Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too.

BWN
DXB
Excellent 9.6

The cabin crew were very friendly, organised and polite.

The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.

BWN
MEL
Excellent 8.6

Crew are just the best

Boarding was disorganised, excellent service otherwise.

BWN
MNL
Good 7.3

We were in transit and I checking-in was orderly. Grateful for friendly crew.

Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.

Sat, 5 May
PER
HKG
15h 55m
Tue, 22 May
HKG
PER
25h 10m
Trip: 18 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 149 reviews
Boarding
7.2
Comfort
6.5
Crew
7.4
Entertainment
5.4
Food
5.8
MFM
SIN
Excellent 10.0

They were very professional, polite and helpful

Nothing

ATH
SIN
OK 4.0

I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!

SIN
SGN
Mediocre 2.0

This was a return flight I was taking. But even though I paid for a bag when booking, Kayak only booked the bag on the flight over. It there for cost me $48 to book the bag on at the airport one way back. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). The flight was very uncomfortable. I could go into detail but now I’m just ranting. Not happy. Won’t be doing that again.

HKT
SIN
Excellent 8.5

Relaxed boarding and inflight experience Offer of refreshments when baggage delivery was delayed

Delay in delivering baggage

SYD
SIN
OK 4.0

Good value. Some leg room in Biz.

Paid $30 for wi-fi: It never connected. Just failed to work. “Failed to load page”. Paid for priority check-in: The people in the economy queue checked in faster. Paid for priority boarding: No priority security queue, no priority boarding. Paid for priority baggage: Took 60 minutes from landing for baggage to arrive. No priority, except for crew bags. Food was disgusting. Hard to determine where the plastic finished and the pasta started. There was no service, other than dumping a hot plastic box in your lap.

Fri, 2 Mar
SYD
HKG
22h 30m
Sat, 10 Mar
HKG
SYD
20h 30m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 30 Apr
PER
HKG
11h 30m
Sun, 20 May
HKG
PER
13h 35m
Trip: 21 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2066 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.7
Food
8.4
JFK
FRA
OK 4.3

The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low.

Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight.

SIN
CGK
Excellent 10.0

Again very friendly and efficient service .

LHR
SIN
Excellent 10.0

The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,

AMD
SIN
OK 5.6

Service was nice.

Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight.

DME
SIN
Good 7.3

The people were excellent.

I had planned to check an extra piece of luggage, gifts and purchases for church needs. They wanted to charge me $3,655(!!!) for that. Absurd. I had to leave the suitcase behind. I will probably fly on a different airline whenever I go to Russia now.

*
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