Flights to Hong Kong (HKG)

Pros: On time

Cons: 2 times flight per day

Pros: Very little.

Cons: Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats.

Pros: Everything was really good

Cons: But the flight left and arrived 30 minn late!

Pros: Gotta love seats in business class that lie flat and even give you a little bit of a massage. Superb crew.

Pros: Crew was friendly. Plane was nice. Food was good.

Pros: Good food. Wine was excellent. Good service.

Cons: There were issues with the headset provided. It did not connect properly therefore sound was very poor. The programs system was not operating the first hour of the flight.

Pros: OK

Cons: Ground service staff (not individual) in PVG showed poker face to customers not only to me.

Pros: For the price, expectations were exceeded. Food was adequate, entertainment was adequate (bring your own ear buds or headphones; older 2-prong connection so took a bit of wiggling to get sound from both ears), seats were adequate with a bit of legroom (I'm 6'-1" and fit okay, but with shorter legs)

Cons: It is a Chinese airline, so rules are very rigid (no handheld or earphones 30 minutes before landing, seatbacks up 30 minutes, etc.). Boarding was mass boarding for an A330.

Pros: Seats were ok on par with other airlines. Food served was good.

Cons: More leg space.

Pros: Entertainment

Cons: The accommodation/attendance from the flight crews. They looked like they have just been deployed from training.

Pros: Food& Beverage :)

Pros: Lie-flat seat in usiness class in the most comfortable seat I have ever sat in—on or off a plane. Cathay service is remarkably good and caring, but not intrusive.

Cons: Dinner entrees not as good as last Flights with Cathay, but dim sum for breakfast was excellent.

Pros: The flight was on time, service with a smile. Staff great.

Cons: After a three hour delay and missed connection and rebooked flight, that is when the service declined. We went through 4 different lines in the Dallas airport, almost missed the rebooked flight due to miscommunications and shuffling of where we were supposed to be. And now delayed luggage.

Pros: Good seats in exit row

Pros: Sitting in an front isle seat with leg room and the helpful nice sterward

Pros: Okay in general, nothing impressive

Cons: Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service.

Pros: Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop.

Pros: Crew amazing. Seat super comfortable

Cons: Nothing!

Pros: Boarding went smoothly, crew extremely curtious and helpful.

Cons: Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma.

Pros: On time.

Cons: Food

Pros: check in - fast via machine. boarding - organized. crew helped out with baggage. flight - took off on time after short taxi and landed early

Cons: equipment could use refurbishment

Pros: Nice aircraft, on time departure and arrival

Cons: reclining seats only in business class, not lay flat. pay for everything except the bathroom

Pros: On Time No Frills.Overall Good

Cons: Nothing

Pros: Wonderful crew

Cons: All goid

Pros: Friendly staff

Cons: Can I get some vegetarian/vegan options?

Pros: Crews were amazing, both ground and cabin

Cons: There could’ve been a means of entertainment

Pros: Crew were friendly and helpful

Cons: The bun-with-meat was terrible.

Cons: So late, I missed a 3 hour connection.

Pros: Quick and fast boarding

Cons: So when I bought the tickets. I paid for extra luggage of 40 kgs, then I unselected the assigned seating since I didn’t care where I sat, and I would rather use that money to pay for the extra luggage. I double checked several times before proceeding. At the check in counter, guess who had to pay extra because apparently the 40 kgs did not go through.

Cons: leaving on time.

Pros: The crew

Cons: I bought a front row seat only to be told that I would be the last to board

Pros: Everything worked

Cons: Nothing

Pros: check in - fast via machine. boarding - organized. crew helped out with baggage. flight - took off on time after short taxi and landed early

Cons: equipment could use refurbishment

Cons: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

Pros: Extremely rude.

Cons: I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water.

Cons: Horrible service. Flight cancelled. Delayed by 30h. Will never travel Virgin Australia again

Cons: There is no entertainment on VirginAustralia on a flight that is 7h long

Cons: Présence of entertainment

Pros: Economy X seat much better

Pros: Boarding

Cons: Confort

Cons: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

Pros: Crew were kindly

Cons: Seats can be more comfortable

Pros: comfortable seat

Cons: No TV on plane

Pros: Comfortable seats

Cons: cabin not so clean, no foot rest. But crew good service.

Cons: Cancel last minute and no compensation given, how rude it is.

Pros: Price were amongst the cheapest

Cons: Terrible cabin cleaness and rude crew members. Nothing matches the Malaysian hospitality promoted.