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Cons: N

Pros: The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.

Cons: As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.

Pros: MinimumService！

Cons: MinimumService！

Pros: Clean

Cons: I am not sure why they were delayed.

Pros: We were in transit and I checking-in was orderly. Grateful for friendly crew.

Cons: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.

Pros: Their Dreamliner plane is spacious, well fitted, not cramped.

Cons: Unable to listen to movies with their headphones - too much static

Pros: Still the most economical choice to fly from Brunei direct to Australia.

Cons: The chairs stuck and you need to be powerful to lower it. In need of maintenance. Staff were cold. Lack enthusiasm to serve. In need of hospitality training.

Pros: Price

Cons: Transiy in Brunei airport there is nothing to do at all.

Cons: Drinks.

Pros: Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available.

Cons: Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage

Pros: Staffs are nice, food is good

Cons: Delay 50’ without anouncing

Pros: The flight attendants were wonderful and the business class seats were very spacious and comfortable.

Pros: The seats are more comfortable compared to the other budget airlines.

Cons: The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

Pros: The staff were very kind, the seat had a great amount of leg room.

Cons: There was no alcohol on the flight.

Pros: It was on time there was plenty of space for carry-ons

Cons: The staff yelled at passengers and at two points hig me (hard) in the head with luggage and an elbow)

Pros: You can check-in luggage for free. Not like Airasia

Cons: Delays, of course.

Cons: The airline

Pros: Every thing in the flight was excellent.

Cons: Except at the airport service at Kuala Lumpur.You have to make sure to announce , when you change the gate.

Pros: For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).

Cons: Nothing.

Pros: Comfort of seat

Cons: Delay..

Pros: Comfortable and modern plane with good services and good communication. We had a minor delay due to poor weather but pilot and staff communicated the situation well and took safety precautions. Good entertainment options and food.

Cons: Cramped seats

Pros: Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!

Cons: delayed 2 times.

Cons: The airline

Pros: Nothing

Cons: Evrything

Pros: Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.

Cons: No entertainment options. Little to no food service.

Cons: There are small snack & water given previously, but now only water.

Pros: The staff were very kind, the seat had a great amount of leg room.

Cons: There was no alcohol on the flight.

Pros: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

Cons: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

Cons: The airline

Pros: The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well.