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Pros: Crew

Pros: Staff was very friendly and loved the food.

Cons: For economy class, nothing.

Cons: A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable.

Pros: Nothing

Cons: Time schedule Better customer services

Cons: Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.

Pros: 10/10 would recommend..

Pros: The crew was very lazy and not professional

Cons: Don't stop demanding from the crew

Pros: The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination.

Pros: The crew was very nice.

Cons: The seats had such little cushion that it made the flight extremely uncomfortable.

Cons: Food and entertainment cud be better

Pros: flight itself

Cons: delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!

Cons: Nada, I slept through this leg and the staff let me be.

Pros: Impressive service... amazing crew, very friendly and professional

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Pros: The plane size & comfort was excellent. The staff were very friendly

Cons: N/A

Cons: Very nice crew and great food

Pros: Friendly and great service. Flight attendants like their job. Food was good. Flight on time

Cons: More legroom

Cons: Very cramped seating, the 5 hour layover in Frankfort was rough, When we landed after 9 hours I wanted to use the restroom and the stewardess said we had to exit the plane immediately

Pros: Trip was canceled

Cons: Trip was canceled without costumer exchange or rebooked

Pros: Good food, service, and entertainment

Cons: The seats are not very cushioned

Cons: Better choice of movies

Pros: Nice crew and prompt service

Cons: Crammed, narrow seats

Pros: Crew

Pros: Great flight

Cons: Still don’t have my luggage yet

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Pros: amazing and great customer service

Cons: Better boarding and entertainment

Pros: Young crew, with positive attitude and very kind and helpful.

Cons: Airline food could always be better. It wasn’t bad though.

Pros: Everything perfect and arrive to destination on perfect time.

Cons: All positive.

Pros: Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness.

Cons: Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili.

Pros: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Cons: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Pros: Confort and kindness

Cons: It was too cold

Pros: Entertainment was great, excellent movie selections, and games.

Cons: Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro

Pros: Wonderful on board service from the crew

Pros: Not one thing about my experience.

Cons: The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!