Excellent
9.0
Pros:
Given the Covid situation the on site catering was not available but staff were very accommodating, pointing us towards local takeaways and offering plates and cutlery.
Cons:
Quality of TV reception was patchy.
Good
7.0
Pros:
The receptionist was very helpful
Excellent
9.0
Pros:
Breakfast very good, location perfect for transport. Staff very friendly. Large upgraded room was perfect for respecting social distances, but with staff to help if needed. Nice dinners delivered in evenings, coffee & tea available. Very comfortable bed & everything totally clean.
Cons:
Wifi sometimes did not work well - otherwise perfect.
Okay
4.0
Pros:
I am writing this on behalf of my daughter, Olivia Johnson. I booked two nights at the Rochford hotel for Olivia as she was unable to stay at my house in Rochford, due to Covid restrictions. I assumed she would have a proper cooked breakfast but instead she was given an Alpen bar, satsuma and yogurt, in a brown bag that was left outside her room. She mentioned this to a member of staff at the hotel and was told they were not using either the kitchen or dining room because of Covid restrictions.
Cons:
Not being able to use the bar or restaurant facilities to relax and chat.
Excellent
9.0
Pros:
It was quite
Cons:
Just didn’t say when booked bar & restaurant was closed but over all was lovely
Excellent
10.0
Pros:
My one night stay was comfortable, bed was really comfortable room was freshly decorated and very clean. I had a great night sleep. I paid £55 including breakfast so was also great value for mobey
Okay
5.0
Pros:
Breakfast very basic muffin very dry and probably not what I would have chosen for a breakfast
Cons:
Bed was a little uncomfortable
Good
7.0
Pros:
The bed was comfortable and very big for 2
Cons:
Shower was hard to use, but when we call the staff the came to help us. the breakfast was very poor they just buy it in the shop.. we really expect them to cook instead going out and found somewhere to eat ... restaurant was full of people ( minimum waiting was 40 minutes) if not everything was very good