Excellent
9.0
Pros:
The hotel was lovely i would definitely go there again! i was surprised about the bathroom VERY unique!
Okay
5.0
Cons:
rates were pricey
Excellent
9.0
Pros:
Clean
Cons:
Bathroom and toilet being seperate
Excellent
10.0
Excellent
10.0
Pros:
The staff were amazing; everyone I spoke with, from reception to housekeeping to the bar were, warm friendly and accommodating. The room was spacious and I swapped to one with a bath which was great. Special thanks to hotel employee for going the ext
Cons:
Nope - everything was spot on!
Excellent
9.6
Excellent
8.0
Pros:
The staff
Cons:
Aircon was not very good. And the hotel did not seem that good for a 4* hotel, would definitely not pay full price.
Excellent
9.0
Pros:
The room and location
Cons:
The walk back to the train station!
Excellent
8.0
Cons:
Nearest rail station closed for works
Good
7.0
Pros:
Appearance
Excellent
10.0
Pros:
Staff at reception , tall blond lady.
Okay
5.0
Pros:
The bed
Cons:
Price went up by and parking is bad
Okay
4.0
Pros:
It is very big & spacial especially around the lobby area.
Cons:
I was woken up to the sound of drilling & banging. I called reception and was told they had scheduled some work to be done - I think it is only appropriate that they schedule those kind of things when people have checked out or at least inform me.
Excellent
10.0
Pros:
Excellent location for O2 Fantastic choice at breakfast Clean and modern decor.
Cons:
Nothing
Good
7.0
Pros:
It was close to the O2. The room was nice and clean but...
Cons:
... had some issues with my room. The phone was dirty and didn't work. It must have been brought to attention prior as the phone in my room was from another room. Bathtub controls leaked water all over floor. Bathroom sink could have been cleaner.
Excellent
9.0
Pros:
Lack of concerns/ convenience
Cons:
A bit overpriced. Two stage elevator design a bit inconvenient.
Poor
1.0
Pros:
Sz very bad experience
Cons:
Worst experience ever I m a frequent traveler - I Had accidentally booked one day ahead of my 3 day trip - I have asked to amend it by one day- they aggressively refused - in addition , they did not have appropriate date of discharge they asked me to le
Excellent
10.0
Pros:
The hotel was excellent, nice large room, tidy and with a great feel. The staff were helpful and friendly. Easy access to transport and very convenient to get around. Would visit again and stay longer next time. Loved it.
Cons:
The gym was very hot and needed air conditioning or better ventilation. Probably OK in winter but it was mid summer and made it hard to enjoy a hard workout. This is the only negative I could say about the place, everything else was just superb.
Excellent
9.7
Pros:
Lovely room Clean fast efficient
Cons:
Access to a pool would have been a bonus - even at another hotel
Excellent
10.0
Pros:
the hotel is super, all the staff from check-in, bar area and housekeeping excellent. Very close to City Airport and a short dlr and tube ride to central london (west end) oh and a great gym on the 8th floor
Excellent
10.0
Pros:
Staff were friendly, Hotel was modern
Cons:
A little out of the way for central London
Okay
5.0
Pros:
staff is nice and friendly。
Cons:
The hotel is not really a four-star hotel.
Good
6.3
Pros:
The restaurant was good
Cons:
The bed was hard and uncomfortable. It made a squeaky noise every time you get in bed or move.