Overview

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Crowne Plaza London Docklands
Top Luxury Hotel

Western Gateway, London, E16 1AL, United Kingdom
+44 207 055 2000

$142+

Overall guest ratings

8.6/10 Excellent
based on 3,045 reviews

Review highlights

  • 8.8
  • 8.4
  • 6.9
  • 6.9

Good to know

  • Spacious rooms
  • Friendly service
  • Comfortable beds
  • Great view

Nearby

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    About

    A stylish London hotel offering upscale dining, an indoor pool and a spa Crowne Plaza® London Docklands hotel offers stylish accommodation a six-minute walk from the ExCeL London exhibition centre. London City Airport is a 10-minute cab ride from the hotel. The O2 arena is 15 minutes away by the Emirates Air Line cable car over the Thames, and Royal Victoria DLR station is only five minutes' walk away. From there, trains can whisk you to Canary Wharf in 15 minutes or to Bank station in The City in 25 minutes. You can host conferences for up to 275 people in our  eight flexible meeting rooms , with natural light, AV equipment and free Wi-Fi . There's a breakout area for networking, and our Crowne Plaza Meetings Director can manage all the little details. After a busy day, you can swim a few lengths of the indoor pool , work up a sweat in the fully equipped gym or book a beauty treatment in the spa . If you have time, ride the Emirates Air Line cable car over the river to check out The O2's buzzing bars and restaurants. The airy Docklands Bar & Grill  serves breakfast, as well as juicy steaks, burgers and international dishes for lunch and dinner. Enjoy views over the docks from the covered terrace. Relax with a glass of wine or a cocktail in our modern bar, or take it really easy and order from our 24-hour room-service menu.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 3,045 reviews
    • 8.8 "Location is great."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      7.5 "75% liked the proximity to shopping."
    • 8.4 "Comfort level is high."
      9.1 "91% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      9.3 "93% said the concierge service was amazing."
      7.9 "Management was excellent, said 79%."
      8.5 "85% said the booking process went smoothly."
    • 7.8 "Nice rooms."
      9.1 "91% said the beds were comfortable."
      8.0 "80% said rooms were clean."
      8.8 "88% thought rooms were spacious."
      9.2 "92% thought the view was good."
      8.4 "84% appreciated the modern rooms."
    • 7.1 "Good breakfast."
    • 6.9 "Sufficient wellness & sports facilities."
      6.6 "For only 66%, the fitness area was satisfactory."
      5.0 "Only 50% said that wellness & sports facilities were clean enough."
    • 6.9 "Pool is mediocre."
      6.8 "Only 68% thought the pool was clean."
    • 6.0 "Food is average."
      6.3 "The price was ok for 63%."
      5.0 "Only 50% thought the fish/seafood dishes were good."
    • 3.7 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 2,040 reviews
    • 8.8 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      9.0 "90% said the concierge service was amazing."
      7.9 "Management was excellent, said 79%."
    • 8.1 "Comfort level is high."
      9.0 "90% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
    • 7.8 "Nice rooms."
      9.0 "90% said the beds were comfortable."
      8.1 "81% said rooms were clean."
      8.7 "87% thought rooms were spacious."
      9.2 "92% thought the view was good."
      8.6 "86% appreciated the modern rooms."
    • 7.5 "Good breakfast."
    • 6.8 "Pool is mediocre."
      6.9 "Only 69% thought the pool was clean."
    • 6.6 "Sufficient wellness & sports facilities."
      5.8 "For only 58%, the fitness area was satisfactory."
    • 4.0 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 487 reviews
    • 8.9 "Location is great."
    • 8.4 "Comfort level is high."
      8.9 "89% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.0 "Rooms are great."
      8.9 "89% said the beds were comfortable."
      7.7 "77% said rooms were clean."
      8.8 "88% thought rooms were spacious."
      9.1 "91% thought the view was good."
    • 7.4 "Good breakfast."
    • 6.9 "Sufficient wellness & sports facilities."
    • 6.9 "Pool is mediocre."
    • 3.8 "Internet is poor."
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    Overall rating

    7.8 Good
    based on 91 reviews
    • 8.9 "Location is great."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.4 "Comfort level is high."
      8.8 "88% thought rooms were spacious."
    • 7.8 "Nice rooms."
      8.8 "88% thought rooms were spacious."
    • 7.3 "Good pool."

    Overall rating

    8.2 Excellent
    based on 426 reviews
    • 8.6 "Location is great."
    • 8.1 "Comfort level is high."
      9.0 "90% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 7.7 "Nice rooms."
      9.0 "90% said the beds were comfortable."
      7.9 "79% said rooms were clean."
      8.7 "87% thought rooms were spacious."
      9.0 "90% thought the view was good."
    • 7.1 "Good pool."
    • 7.0 "Wellness & sports facilities were pleasant enough."
    • 6.8 "Breakfast is mediocre."
    • 3.5 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Spacious rooms"
    "Friendly service"
    "Comfortable beds"
    "Great view"
    data provided by TrustYou

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