Overview

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Crowne Plaza London Docklands
Top Luxury Hotel

Western Gateway, London, E16 1AL, United Kingdom
+44 207 055 2000

$150+

Overall guest ratings

8.6/10 Excellent
based on 2,947 reviews

Review highlights

  • 8.9
  • 8.4
  • 8.2
  • 6.6

Good to know

  • Nice building
  • Clean rooms
  • Comfortable beds
  • Friendly service

Nearby

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    About

    A stylish London hotel offering upscale dining, an indoor pool and a spa Crowne Plaza® London Docklands hotel offers stylish accommodation a six-minute walk from the ExCeL London exhibition centre. London City Airport is a 10-minute cab ride from the hotel. The O2 arena is 15 minutes away by the Emirates Air Line cable car over the Thames, and Royal Victoria DLR station is only five minutes' walk away. From there, trains can whisk you to Canary Wharf in 15 minutes or to Bank station in The City in 25 minutes. You can host conferences for up to 275 people in our  eight flexible meeting rooms , with natural light, AV equipment and free Wi-Fi . There's a breakout area for networking, and our Crowne Plaza Meetings Director can manage all the little details. After a busy day, you can swim a few lengths of the indoor pool , work up a sweat in the fully equipped gym or book a beauty treatment in the spa . If you have time, ride the Emirates Air Line cable car over the river to check out The O2's buzzing bars and restaurants. The airy Docklands Bar & Grill  serves breakfast, as well as juicy steaks, burgers and international dishes for lunch and dinner. Enjoy views over the docks from the covered terrace. Relax with a glass of wine or a cocktail in our modern bar, or take it really easy and order from our 24-hour room-service menu.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 2,947 reviews
    • 8.9 "Location is great."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
      7.9 "79% liked the proximity to shopping."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.0 "70% said the booking process went smoothly."
      8.8 "88% said the concierge service was amazing."
      7.7 "Management was excellent, said 77%."
    • 8.2 "Comfort level is high."
      8.9 "89% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
    • 7.8 "Nice rooms."
      8.9 "89% said the beds were comfortable."
      8.0 "80% said rooms were clean."
      8.6 "86% thought rooms were spacious."
      9.1 "91% thought the view was good."
      8.6 "86% appreciated the modern rooms."
      7.1 "71% enjoyed the furniture."
    • 7.3 "Wellness & sports facilities were pleasant enough."
    • 6.6 "Pool is mediocre."
      5.5 "Only 55% thought the pool was clean."
    • 6.4 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
      5.2 "The price was ok for 52%."
      6.4 "Only 64% thought the fish/seafood dishes were good."
    • 4.3 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 1,915 reviews
    • 8.7 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.9 "Management was excellent, said 79%."
      8.5 "85% said the concierge service was amazing."
    • 7.8 "High comfort."
      8.8 "88% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
    • 7.6 "Nice rooms."
      8.8 "88% said the beds were comfortable."
      8.3 "83% said rooms were clean."
      8.3 "83% thought rooms were spacious."
      9.2 "92% thought the view was good."
      8.6 "86% appreciated the modern rooms."
      7.0 "70% enjoyed the furniture."
    • 7.3 "Good breakfast."
    • 6.8 "Sufficient wellness & sports facilities."
      6.0 "For only 60%, the fitness area was satisfactory."
      6.6 "66% thought the sauna was ok."
    • 6.3 "Pool is mediocre."
      6.1 "Only 61% thought the pool was clean."
    • 4.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    based on 500 reviews
    • 9.1 "Terrific location."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 8.1 "Comfort level is high."
      8.5 "85% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
    • 7.8 "Nice rooms."
      8.5 "85% said the beds were comfortable."
      7.5 "75% said rooms were clean."
      8.7 "87% thought rooms were spacious."
      9.1 "91% thought the view was good."
    • 7.3 "Good breakfast."
    • 6.5 "Pool is mediocre."
    • 4.2 "Internet is poor."
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    Overall rating

    7.7 Good
    based on 88 reviews
    • 8.9 "Location is great."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.3 "Comfort level is high."
      8.6 "86% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
    • 7.9 "Nice rooms."
      8.6 "86% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
    • 7.6 "Wellness & sports facilities were pleasant enough."
      7.3 "top-notch fitness area, thought 73%."
    • 6.3 "Average value."

    Overall rating

    8.2 Excellent
    based on 442 reviews
    • 8.6 "Location is great."
      9.9 "Near to public transport, according to 99%."
    • 8.1 "Generally very clean."
      8.0 "80% said rooms were clean."
      8.9 "89% thought it was clean."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 7.9 "High comfort."
      8.7 "87% said the beds were comfortable."
      8.4 "84% thought rooms were spacious."
    • 7.6 "Nice rooms."
      8.7 "87% said the beds were comfortable."
      8.0 "80% said rooms were clean."
      8.4 "84% thought rooms were spacious."
      9.0 "90% thought the view was good."
    • 6.6 "Pool is mediocre."
    • 3.9 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Clean rooms"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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