Overview

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Novotel London Excel
Top Business Hotel

7 Western Gateway, London, E16 1AA, United Kingdom
+44 207 660 0677

$128+

Overall guest ratings

8.4/10 Excellent
based on 2,371 reviews

Review highlights

  • 8.7
  • 8.6
  • 8.6
  • 6.1

Good to know

  • Clean rooms
  • Modern Hotel
  • Friendly service
  • Close to public transport

Nearby

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    About

    Discover the Docklands during your stay at Novotel London ExCel. A London hotel near the O2 Arena, Canary Wharf and London City Airport. Admire the views of Victoria Dock from the Upper Deck restaurant and bar. Ideal venue for business with fully equipped meeting rooms. Sauna and hammam available: take the time to relax at Novotel.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry facilities
    • Game room
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 2,689 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.6 "Location is great."
      9.9 "Near to public transport, according to 99%."
      8.7 "Good access to the airport, said 87%."
      8.5 "85% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      7.4 "Easily accessible by car, said 74%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.4 "84% liked the proximity to sightseeing."
    • 8.6 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 7.4 "Good breakfast."
    • 6.9 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      6.9 "69% thought the bathroom was big enough."
      6.4 "64% thought the minibar was ok."
    • 6.1 "Average value."

    Overall rating

    8.5 Excellent
    based on 833 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.8 "Location is great."
      9.9 "Near to public transport, according to 99%."
      7.2 "Easily accessible by car, said 72%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.1 "Very good internet connection."
    • 7.5 "Nice rooms."
      8.1 "81% said the beds were comfortable."
      7.1 "71% said rooms were clean."
      7.8 "78% thought rooms were spacious."
      7.6 "76% enjoyed the shower."
      7.3 "73% liked the big bathroom."
    • 7.0 "Good breakfast."
    • 6.1 "Average value."

    Overall rating

    8.6 Excellent
    based on 1,317 reviews
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.5 "Location is great."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      8.5 "85% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.4 "Easily accessible by car, said 74%."
      8.9 "Good access to the airport, said 89%."
      8.7 "87% liked the proximity to sightseeing."
    • 7.4 "Good breakfast."
    • 6.6 "Average comfort."
    • 6.4 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.4 "64% thought the minibar was ok."
    • 5.7 "Average value."

    Overall rating

    8.2 Excellent
    based on 242 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 8.3 "Location is great."
      8.9 "Good access to the airport, said 89%."
    • 7.7 "Good breakfast."
    • 6.8 "Rooms are ok."

    Overall rating

    8.0 Good
    based on 295 reviews
    • 8.4 "Location is great."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 7.4 "Good bar."
    • 7.0 "Good breakfast."
    • 6.7 "Average comfort."
    • 6.6 "Food is average."
    • 6.4 "Rooms are ok."
      5.8 "Only 58% said the rooms were modern."
    • 5.8 "Average value."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Modern Hotel"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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