London Hotels in Westminster

Pros: Spectacular in every way

Cons: Not being able to stay longer

Pros: The staff were so friendly and made you feel welcome.

Cons: My partner order a surprise birthday cake for the room but it wasn’t there on arrival but the staff did all they could to rectify it and went the extra mile.

Pros: Breakfast was very expensive, we opted not to take this, rooms were small and the room service was terrible, food not up to standard

Cons: Room Service

Pros: It’s the Savoy no need to say anymore. Simply the best

Cons: N/A

Pros: Amazing building, such friendly staff and the most comfy bed ever! Such luxury

Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Cons: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Pros: Always a pleasure to stay here

Cons: Very clean and staff are always very helpful

Pros: The friendliness of the staff and the very comfortable room

Pros: The breakfast was excellent. It was varied and a lot to choose from I had Continental and my husband had Savoy cooked breakfast. It was very tasty from start to finish. I would not hesitate to go there again!

Cons: I could not say. We liked everything.

Pros: We were looked after from start to finish. All staff extremely attentive with a special mention to Angel [security staff member]. Lots of special treats all throughout our stay making this a very memorable wedding anniversary. Extremely comfy bed and pillows. Wonderful food.

Cons: Noise from the road

Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Cons: not much..

Pros: Apart from the amazing service, the very special, personal and incredibly thoughtful gift we received from the hotel. Way above and beyond my expectations which were already quite high, given the excellent reputation of the hotel!

Pros: Staff were friendly and location is very good

Pros: The service was superb. Loved the hotel!

Cons: Nothing negative to say!

Pros: Very nice and clean hotel, most of the staff are friendly

Cons: Everything i order in room take little more time that i expect

Pros: I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.

Pros: The renovation of the hotel is great

Cons: We have stayed at the Lancaster many time in the past and it was the staff that made it special this time we felt it has changed and not for the better

Pros: The staff was extremely friendly

Pros: The view from room 1001 was panoramic!

Pros: location is great.

Cons: Room is is very small. you can not move on it.

Pros: Very professional hotel - a very business feel. Staff great, all good.

Cons: I don't know why English hotels do stays without breakfast ! Look at how the Irish hotels do it. Adding breakfast at 30 pounds is a real turn off ! No buffet breakfast in the world could cost that to supply? Maybe look at this to be a little different.

Pros: Staff

Cons: Price

Pros: Great location, luxurious hotel , very friendly staff

Cons: Non

Pros: I liked literally everything! The staff are very kind and professional. The rooms are cold and cozy. Everything about this hotel is amazing honestly, love it! We even had a problem with one of the rooms and they gave us an upgrade that was really nice of them. I especially would like to mention how great lot and Elizabeth were at nights they helped us with rooms and were extremely nice and helped us with my father going to hospital. The other staff members were all nice too. I already recommended this to 3 of my friends and will visit soon!

Cons: Nothing!! I’m absolutely going to stay in this hotel every time I visit london

Pros: Staff were friendly & attentive, room was spacious & super clean

Cons: Nothing it was perfect

Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.

Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously

Pros: Location is great

Cons: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.

Pros: Lovely hotel with friendly courteous staff. Breakfast was very good. We were selected as ‘guests of the day’ so we were treated extra special!

Pros: Wonderful hotel. Extremely happy with our two night stay. Staff were very professional and friendly. Great breakfast. Very comfy bed. The court yard was amazing so peaceful you would find it hard to believe you were in the centre of London. Highly recommend this hotel.

Cons: N/a

Pros: The Location was excellent

Cons: Breakfast was very poor Waiter Service in the Outdoor seating area - closed at 9pm which is unsatisfactory

Pros: Like everything about the Taj hotel

Cons: Staff were very attentive, we spent our Anniversary there and were truly spoilt

Pros: The variety of breakfast and excellent location.

Cons: Nothing to mention.

Pros: Loved the breakfast and particularly the customer service by all the staff in the hotel.

Cons: The happy hour in The Hampton bar should be available to all patrons whether in The Hampton Bar or outside in The Courtyard. Seems silly to have to go inside to purchase drinks inside and then go outside to enjoy the lovely weather.

Pros: The splendour of the building was beautiful

Cons: Quite expensive but worth for a special occasion

Pros: I like the old architecture of the building . Location of the hotel. Clean room

Cons: To start of with, we didnt receive adequate hot water for our shower which we so badly wanted after a long journey, Not only was the water hot enough but it also lacked adequate pressure. The toilet seat flush took to long to replenish water and also didnt have enough outflow of water. The telephone stopped working after some time due to which we had to step out of our room every time we needed something. They took one entire day to repair the telephone. The fridge and the room temperature controller were not working properly. The door of the room could not be locked from the inside due to which we were worried about our safety. The quality and variety of food served is very poor in my opinion. The breakfast was not continental. Very very less variety with more or less the same things being served everyday. More that half fourth of the things that were kept were heated - frozen stuff / preserved stuff/ ready to cook packets. We had to wait in the queue for getting a place to have breakfast for almost 20 mins To sum up , the service was not up to the mark of other five star hotels that we very often stay in. We are a member of Taj inner circle group and a regular guest at Taj hotels. This particular Taj hotel is nowhere even close to the ones that we have stayed in the past.

Pros: Special mention for sunaina the duty manager. I fell very sick and she was kind enough to upgrade me to a better and bigger room without any additional charge. Also the staff was very concerned about my health through out.

Pros: Location is excellent for sightseeing. It's literally at the center of London. Convenient public transportation. Major tourists sites are within walking distance. Tons of restaurants nearby. Thames River nearby. Staffs are nice, smart, and efficient. They provide bottles for water refill, which is environmental friendly. Clubs have fruits, snacks, coffee, tea, and wine from Monday to Thursday. Free laundry facilities. Microwave oven in laundry room. We like it so much that we booked an extra night to stay and changed our original travel plan a little bit.

Cons: Facilities and décor are a bit out of dated. Rooms are small. Given the price they charge for such an excellent location, these drawbacks are reasonable.

Pros: The location. Three building away from the underground. Walking distance to ChinaTown and SOHO. Also walking distance to London Eye and Parliament building. Had nearby restaurants, coffee shops and bars

Cons: Air conditioning not good enough for summer time. Shower somewhat small

Pros: Great hotel to get to theatres and restaurants very easily on foot. Clean rooms, had 3 different rooms on our booking, each different but each was good. Ice and chilled filter water with reusable individual free water bottles, apparently on each floor, but definitely on the 9th where we were, great idea.

Cons: Nothing.

Pros: Location!

Pros: The location was great. We could hire bikes just across the street.

Pros: Location

Cons: Expensive for what it was

Pros: Location is excellent

Cons: Nothing it is always fone

Pros: The hotel is very well located, that is a big bonus in London, Just few steps from Trafalgar Square. There is a very good Pizza restaurant next door and a coffee shop for nice deserts.

Cons: Staff is not properly trained for checkin (I was served by a trainee) The building and lobby are very impressive and beautiful. Unfortunately the hotel is in need of a refurbishing, rooms and corridors are old and dull.

Pros: Very friendly and super helpful staff at the reception. Location of the hotel is probably one of the best if you go sightsee and don't want to take the underground too much.

Cons: Quite noisy doors and you can hear the noise from the hallway very well in your room. Room was not dirty, but also not the most clean.

Pros: The perfect location gives you the chance to admire the central London day and night . And of course the heart of London - just to sit beside the Nelson column any time of the day - both going out of the hotel and on your way back after miles of walking.

Cons: The room needs a refrigerator. That is all I have to recommend. I do not like websites that demand amounts of feedback. Stop this.

Pros: it was an amazing experience, the hotel is really good, super comfy and next to the underground, London Eye, Trafalgar Square, Picadilly Circus. I stayed in a very good room with a mini kitchen, and the hotel give us a welcome bottle of wine and some snac

Cons: NO NOTHING, EVERYTHING WAS PERFECT.

Pros: Location, Staff, clean

Cons: No Aircon

Pros: The location

Cons: The beds and pillows were some of the worst I have encountered

Pros: Location and restaurant staff

Cons: Breakfast has the same menu every day Towels are low quality

Pros: It was very hot but we were supplied with a fan. The room was comfy and clean, the location was great and I would definitely go back

Cons: Nothing

Pros: This hotel is close to Paddington station and the London heathrow express terminal. Has a wonderful pool, comfortable beds and nice service

Cons: Automatically brought bottles still water at restaurants

Cons: The toilets on the ground floor by reception when we arrived on Saturday needed to be cleaned.

Pros: Staff were outstanding. Well kept hotel. Awesome breakfast, especially the french toast shots.

Cons: Sauna area was under maintenance

Cons: Was problem with Check in.

Pros: Close to my business meeting for the day.

Cons: Little to no aircon in the room on a very warm night.

Pros: Breakfast was excellent with a wide variety of choice

Cons: The hotel is located in an area with no car access meaning you have to walk everything in and out - no parking at the hotels or available in the area, their is no air-co in the rooms so it gets hot, and if ordering an extra bed - be prepared to make it yourself. The staff was short and not very helpful and/or courteous.

Pros: Left early so didnt have breakfast, the location was excellent for Paddington Station.

Cons: No air conditioning in the rooms.

Pros: Location, cleanliness

Cons: No