Hotels near London Gatwick Airport

Pros: Breakfast was excellent, Covid 19 precautions were well versed & followed, lots of Covid related adaptations but none detracted from the usual friendly welcome.

Pros: Have stayed here pre-covid, knew it was brilliant, very happy to stay now even though we were not flying !!!!! Very highly recommended to this adults-only B&B. Extremely Covid-sorted !!!! Book with confidence.

Cons: A flight to holiday destination !!!! Won't go now, so explore UK from here !!!!

Pros: Warm welcome, great place for the airport

Cons: Nothing really

Pros: Host great breakfast just what you need to start the day

Cons: Nothing

Pros: Friendly personal service And good food.

Cons: Nothing

Pros: Owners very polite and helpful. Room good size. Lovely breakfast. Plenty of restaurants to walk to in the evening.

Cons: Traffic noise. Room was bright due to outside lights and fire exit light in room.

Pros: Carmel is extremely welcoming & hospitable. She picked us up from the airport within 15 minutes & made us a cup of tea as soon we arrived.

Cons: Nothing

Pros: The breakfast was fantastic. I strongly recommend the full English breakfast. The owners are really sweet people who went out of their way to help us when our flights got changed at the last minute.

Cons: There truly wasn’t anything I didn’t like. My expectations were exceeded and we’ll definitely be visiting again.

Pros: Absolutely ideal for flying from Gatwick totally hassle free.

Cons: Nothing

Pros: Everything was cozy and wonderful about this place. The host was very courteous. They even gave me one of the bigger rooms and it was probably the best bed i slept in since the beginning of my vacation. Breakfast was delicious.

Cons: none

Pros: Well this was my 4th visit so that says it all.I would highly recommend

Cons: NOTHING

Pros: friendly welcome, quiet comfortable and spotlessly clean

Pros: Good location

Cons: Don’t accept cash

Pros: Second stay for early flight from Gatwick. Excellent room and bed and value for money. Restaurants/pubs close by to eat.

Cons: Nothing

Pros: Friendly, comfortable and clean hotel.

Pros: The staff were polite and helpful. The room was clean and comfortable and the price was very reasonable. Parking was available and reasonable.

Pros: Gluten free options available.

Pros: excellent

Pros: very clean, super close to Gatwick

Pros: Cosy room and comfortable bed Good location Kind and friendly staff (especially Julia)

Cons: Not a great coffee selection,there was only french press

Pros: Great staff, very clean room.

Pros: Minimal staff but they were still very polite

Cons: Room itself wasn’t thoroughly cleaned as there were hairs from a previous stay in the bed and the shower wasn’t completely clean.

Pros: The comfort the access to good tv to watch i.e netflix was a bonus

Cons: If really being picky and this is very picky a bigger tv and struggled to park after coming back in.

Pros: Very cosy, spacious, clean, comfortable bed! We felt secure and the really nice employee who welcomed us in the evening was much appreciated! Definitely recommend near Gatwick instead of a big chain hotel!!!

Cons: nothing.

Last minute booking before my my flight. Nice and close to the airport, very comfortable bed with bath and shower in the room, clean with brilliant staff. Would definitely recommend and will stay again.

Pros: The people working at the inn were absolutely lovely. They went out of their way to make me comfortable and give me anything I needed for my visit. The room was well decorated and the bed quite comfortable. The breakfast (included) and dinner were delicious.

Cons: The only thing I would suggest is using Uber over the suggested taxi company, as of the two taxis I took from the hotel (that the innkeeper called for me), neither took credit card. They should have, but both insisted on cash. This was not the innkeeper's fault, but if you prefer to use credit card, go with Uber, just in case.

Pros: Spacious and comfortable bedding. Nicer than expected breakfast. Nice staff.

Cons: Breakfast was slower. Be sure to save time.

Pros: Well content with my room and facilities at a reasonable price.

Cons: Shower a little small and due to it being electric did not have a high throughput. It sufficed though was hot enough and did the trick.

Pros: excellent location, good valve car parking, excellent breakfast, clean comfortable rooms. would definitely stay again.

Cons: nothing

Pros: location

Cons: shower not working correctly

Pros: Close to Gatwick airport

Cons: Limited Carpark spaces at a cost of £3.50 a day. Twin room located on 2nd floor up two steep staircases, I would not have booked this b&b if this was known as I was travelling with my mother who is in her 80’s. Continental Breakfast served until 9am which is quite early, no offer to extend the time. Our beds were not made up during our stay nor was the bathroom cleaned. Towels were changed once. considering our room was up two flights of stairs and the owner was told I was travelling with an elderly lady there was no offer of assistance with bags & he made no contact with me after check in. overall a disappointing stay & I wouldn’t book her again.

Pros: Very good location. Good parking. Spotlessly clean. Excellent host, made to feel welcome. Excellent breakfast

Cons: Minor detail, but charged £3.50 to park overnight at the Lawn property.

Pros: Good value for money

Cons: Note needed to direct you from public carpark (satnav ref) to guest house.

Pros: The communal area is good but the rooms aren’t that great

Cons: The host was horrible. I think he’s the owner as well. Was really rude, asked us to pay for the duvet cover to be cleaned and clearly states he doesn’t clean it after each use

Perfect guest house close to Gatwick. Friendly and efficient service, elegant spacious room situated in a lovely house close to restaurants in Horley. We will definitely be returning!

A lovely guesthouse with lots of history friendly and clean and comfortable

Pros: they kindly allowed me to store my bags between check-out and my late afternoon flight. the bathroom was very clean. lovely house.

Cons: •WIFI: the wifi internet was super slow, and then shut down entirely. unacceptable in a developed country. •DIRTY: there was a old fan in the room that turned on, but didn't blow any air. the wiring around the fan was entirely coated in dust. disgusting. it clearly had not been cleaned in months, which shows a lack of attention to detail. •CHECKOUT: checkout is at 10am. considering people have afternoon flights, would it really kill them to allow guest to checkout at 11am or noon? i never heard of a 10am checkout at such a small guest house. •ODD: the owner quoted a 7 pound taxi to the airport but it was 8. i don't care about the money, but this again shows a lack of attention to detail considering they must send several people to the airport daily. not knowing the price of such a core part of the stay seems strange.

Pros: My daughter and I stayed. Lovely place!

Pros: Very very friendly owners, very clean, perfect customer service, warm rooms and very comfy bed to sleep. Very well organized keys for late arrival and pre-ordered taxi for early morning to the airport. Well done! Marry Christmas to all of you.

Cons: Here is absolutelly nothing to mention;-)

Pros: Exceptionally clean and cozy, the owner who greeted me at the entrance was lovely. Very good value for money and perfect for those that have a late/early flight from Gatwick Airport - it's just a 10 min bus ride away. I myself left at 4am, the check-out was very easy and I had no problems whatsoever. Will definitely stay there again!

Cons: At first I wasn't sure about the shared bathroom but it was very clean and I didn't have to wait until I could use it - really nothing to complain about!

Pros: Comfortable stay, with everything we need for a night stay provided

Cons: N/A

Pros: Location, price, warmth

Pros: Cozy room with lovely view...loved the kettle and sink in room ! The walk to airport was lovely through a park along a creek and a short walk to Horley High Street.

Cons: Toooooo many messages from them ! Asking when I was leaving before I had even checked in ! Repeatedly asked me more than a few times about taxi to and from airport and said NO I would make my own way ! Really got the feeling they didn't want me there....the lady told me to disinfect hands ( 4 times ) although I had ! They didn't answer the door so I had to walk around the back of the house despite telling them my arrival time. The man saw me through the window and looked annoyed and motioned to me to go back (twice) to front of house ! I think the worst was when I left as the man didn't even thank me for my business or help me with the door although I had a big pack was struggling !! Not friendly or appreciative people - did NOT feel welcome !

Cons: There was no breakfast.

Pros: Nice bungalow very comfy bed and nice staff

Cons: Rural location

Pros: Close to the airport, walking distance to restaurants and pubs, airport transfer included in nightly cost, friendly host, clean bathrooms and cute guesthouse overall!

Cons: More than I wanted to pay, but still my cheapest option in the area!

Pros: Excellent breakfast

Cons: Price of room is not attractive, considering the low level of travellers at this time

Pros: clean and convenient

Cons: prices in the bar and prices for breakfast

Pros: Very attentive and friendly staff - from reception and manager to waiters

Pros: welcoming, super comfy bed, nice bedroom, good food.

Cons: service a bit slow but could be to readjusting after COVID/ quarantine hotel.

No complaints, all went smoothly and lovely room equipped room.

Tried to get me to pay for the room despite having already paid.

Pros: Staff

Pros: Location in a walking distance from the airport

Cons: Breakfast was not included. For a price like that I would expect breakfast to be included, otherwise it's a hidden fee In my case reception offered me to prepay breakfast, in the morning it turned out it was not paid for

Cons: The gym was very tiny, not very well equipped.

Pros: Bed was super comfortable. I like the toiletries provided. Breakfast was good too...a really wide variety of options. The hot chocolate for breakfast was excellent.

Cons: Minor details but at breakfast what was labelled as fig compote was actually prunes, the smell of jet fuel was probably unavoidable, but was a bit queasy making, and it would have been nice if the direct access tunnel had been open. Very minor issues, I will stay again.

Pros: Good service in the restaurant and nice breakfast

Cons: Monorail can be heard through the windows

Pros: I found this to be the best hotel near an airport I have ever stayed in, and for the reason you would not assume. We never heard a plane take off or land this added to the closeness of the airport I give this hotel 5 stars.

Pros: High quality accommodation right at North Terminal Gatwick airport

Cons: No fridge in room

Pros: Big room, quiet, great access to airport

Cons: Too hot and air con was too noisy

Cons: Old gross rooms

Pros: Le Brasserie Restaurant was good

Cons: When checking in the reception did not handle this well at all and took much longer than normal

Pros: Everything no

Cons: Nothing

Pros: I love this hotel sooooo much.

Cons: Nope love love love it.

Pros: Super easy to get to gates at both North/South terminals. Reasonable price, and easy to get to.

Pros: Located in the airport. Although I was flying out of the south terminal and this hotel is in the north terminal, it took just a few minutes to get to my terminal.

Cons: Waiting time to get food in the restaurant was 45minutes. There were open tables but did not appear to have adequate staff.

Pros: Located right in the terminal was easy to just wake up and go through security. Liked he fast that it had 3 restaurants and bars. Bed was comfortable and room was clean.

Cons: Felt like the bathroom and some of the furniture was a little bit old and outdated. Would have been nice if barrooms has walk in shower.

Pros: Location, location, location

Pros: Proximity to the airport was great. Toiletries, free bottled water, and the bathroom were nice.

Cons: First room that I had looked like it probably had bedbugs. I asked to change and staff was offended "we are a luxury hotel, we don't have bed bugs!" Bed bugs don't discriminate! 2nd room was not much better. Blood stains on the mattress topper, etc

Pros: Walking distance to terminal.

Cons: Front desk staff not helpful. 1st room checked in was dirty. Lifts had long waits. Cafe in lobby had nightmare service. Good came 35 minutes. Water came 30 minutes. Good was burnt. Would excepted much better from Sofitel. Stay was very stressful.

Pros: The location and access to the airport.

Cons: They wanted to charge us almost $200 for two beds instead of 1. They did not have usb port to charge my phone. There was a charge to purchase a electrical outlet US adaptor. Hotel did not provide any.

Pros: we liked the location, the staff, the view from room- (ask for room 450)- the restaurants, the breakfast, the bathroom- plush towels, the bed was so comfy and the pillows were perfect! i forgot to bring an adapter & the front desk loaned us one to use!

Cons: the air conditioner turns off when you pull your key card out and leave the room.- so- be sure to ask for two room key cards & leave one key card in at all times and keep air on coolest setting because even then we wished it were cooler in the room

Pros: Location Staff

Pros: The location really can't be beat - steps from the terminal!

Cons: The staff were a little odd. Also, there was a hairbrush under the bed (which didn't belong to us). We had to ask twice for the baby bed to be brought up.

Pros: Staff were friendly. Room very clean. Beds comfortable, not sagging in my middle as some are. Excellent location for Gatwick airport travellers. Good restaurants. Priced reasonably.

Cons: They view! But cannot help that. But the large windows were nice.

Pros: Great hotel to stay in if you're flying out from Gatwick. I have stayed a couple of times. Very clean quiet & comfortable. 4 restaurants to choose from and a bar.

Cons: Service in the lobby bar was very poor both times I have stayed, which is a shame, it's a great place for a drink. It wasn't busy but the staff pay no attention to the customers sitting down and congregate around the bar or walk past avoiding eye contact

Pros: location perfect very clean and the staff were lovely

Pros: Friendly staff, nice room, good shuttle service

Cons: I didn't ask for a quiet room and got a room near the kitchen , the restaurant and the reception therefore I didn't get much sleep. When eventually I got some at 10 pm I got woken up at midnight when someone checked in

Pros: It was ok

Cons: Was surprised that I had to pay for parking being I spent the night there

We didn't expect much from our last minute booking, cramming 2 adults, a teen and 2 pre-teens into one room, but were greeted upon arrival with smiles and the offer of help with our luggage. Charlie booked us in swiftly and with a smile, then promptly brought up an extra bed and made it up for us whilst chatting away merrily with the kids. We ordered dinner in advance and were rewarded with a tasty meal (great chips) and a well-earned drink for the driver (Dad). Charlie seemed to be doing everything but did it cheerfully and nothing was too much trouble. It's a very convenient location for Gatwick and access to the M23 to get either down to Brighton or up to London. Private secluded parking upon request and smart clean rooms and facilities. Would recommend very highly to anyone but the jet-set elite!

Booked the room for an early morning flight with Thomas Cook, to go on holidays. When Thomas Cook collapsed I could not get another flight for the same date and times from Gatwick, and therefore had to cancel this booking. Although I appreciate this establishment is run as a business and not a charity, I thought however, that under the circumstances I might receive some empathy and yes, also a refund. I feel sure my room could've been re-booked 10 times over with many people flying every day in and out of Gatwick, and being a very good price, would also have attracted many people to booking with this establishment. Needless to say I was just referred to the T&C and was refused a refund. I work in customer services and I know for a fact that regardless of what T&C state, they are not set in stone and decisions can be made outside of T&C. This establishment didn't want to make a decision to help, but was happy just to still take my money.

Pros: perfect location for the airport. friendly service. taxi run to the airport super helpful.

Cons: the room was very hot, a little smelly and no soap - nothing that couldn't be fixed there and then I'm sure, but I arrived late and was very tired to inform the staff at the time.

Pros: The location was the best thing about this hotel if we had know that we was going to be put in one of the chalet rooms we wouldn't of booked here and to make matters worse the toilet seat was hanging off would not stay in this part of the hotel again

Pros: Convenient location to the airport.

Cons: Front desk staff very rude when told about old blood stains on bedsheet, and phone in the room not working to make a call to the front desk to rearrange shuttle time (due to delayed flight out). Is there anything else you'd like to moan about?

Pros: quaint and charming..very friendly and helpful staff..

Cons: no

Pros: Perfect for an overnight stay before an early flight

Cons: The room was tiny, but for the price I'm not complaining.

Pros: Reasonable price, convenient location, nice rooms!

Cons: A little awkward to get suitcases up the small staircase by yourself after tiring travel!

Pros: Perfect and convenient

Cons: Nothing

Pros: The hotel was amazing. It had a smart control so I was able to control the lights, blinds, temperature and the TV on my phone. The location was perfect for travellers at Gatwick Airport just like myself.

Pros: Bloc is special. It has been designed to provide high quality, hi-tech, low wasted-space, low frills accommodation for short stop air travellers. If you want space, frills, lounges or kitchens then go elsewhere. This is an up to speed, practical, super-efficient way to get you sorted for your late flight in or your early flight out. It's brilliantly run and for all its techno,remote, do it in your phone stuff there are actually people to welcome and help you, and they are amazing.

Cons: Signage from the car park and in the terminal could be better. Hilton have their name everywhere, why not BLOC.

Pros: Great airport stay ,room spotless ,would book again

Pros: location and cleanliness

Pros: Everything! The hotel is so close to the car park and while based in the south terminal its so easy to get to the north terminal. The rooms are stunning, very clean and elegant. The staff were so friendly and helpful!

Cons: Nothing, we loved everything.

Pros: it was convenient and the room was quiet and the bed was comfortable

Cons: the room was very small and the bathroom was a wet room so it was very wet underfoot after having a shower.

Pros: super convenient to the airport and easy to get to

Cons: no food options right now as all the restaurants in the south terminal are closed. luckily, I brought food w me.

Pros: Everything was very easy and clean. Nice rooms too.

Cons: Nowhere to eat or drink nearby as the terminal was closed.

I got the room without a window which means a great nights sleep. Very quiet and very dark. No bar but a short walk to the Hilton where they have everything. The South Terminal is currently closed so it gets a bit desolate, but I think that’s why it’s so cheap right now.

On first viewing it looks small but it has all the necessaries; double bed, shower and toilet, toiletries, hairdryer, TV, access to free coffee... what more do you need for an overnight stay?

Pros: An absolute recommend for an early flight out of Gatwick

Cons: Small bathroom - but fine for a short stay

The room was clean and efficient, however it was extremely small. Difficult to find room for our luggage.

Pros: Directly outside of departures gate. Clean, Nice towels.

Cons: Shower hard to turn off.

Love this place!

Comfortable bed, good pillows and quiet rooms

Pros: Great location, comfortable bed and great shower. I considered some cheaper options at other hotels, but for time saving and for early flights, this was an excellent choice.

Cons: N/A

Wet room/ shower floor very very dangerous,, very very slippery

Located in airport, very clean and comfortable.

Great location really comfortable beds and very clean

This is the 3rd time I have used the Bloc. If you are flying out of Gatwick it is a perfect place to stay.

Room is small but you have everything you need for a good sleep before catching an early morning flight

Don't expect this is a hotel, it just a small box with dirty bed inside with shower. The best was surprisingly dirty, i found hair and 'dried liquid' on the bed sheet. I went to reception ask for microwave to heat up food, surprisingly there is new law of forbidding any microwave in airport! In the airport late night, there are no food available! Almost all restaurant closed, i only able to find sandwich !

Always stay at Bloc if I have an early morning flight to avoid the stress and cost of a taxi. I arrive at the gate in time and unstressed after a good nights sleep. Great beds and clean room

Pros: Steps to the gate at the airport. Easy if either in the north or south terminal

Cons: If travelling with a number of bags the room would have been too tight.

Pros: Inside airport

Cons: Hotel charged me in Usd I booked from Canada and advised to charge me in Canada in dollars hotel did not do anything about it which was more expensive than If I booked it somewhere else

Pros: Airport location was what we valued and what we got! Check in and check was very easy.

Pros: The staff was very responsive to our concerns.

Cons: The room was absolutely tiny, there was no hot water in the first room we tried, the soap was extremely pungent, the shower sprays the entire bathroom so you have to use a towel to dry everything after every shower, the heating/ac is poor.

Pros: The location was very convenient.

Cons: I thought we had booked a hotel room rather than a berth.There was literally room for the bed and a side table and no room to move about. My husband actually had to crawl over me to get up to go to the toilet at night. I wouldn''t have booked hd I known.

Pros: beautifully modern. clean and minimalistic

Pros: Location

Pros: Convenient, comfortable, and more than I was expecting. A great night's rest with very little effort on my part.

Pros: Value. location

Cons: no

Pros: location

Cons: room so small and claustrophobic we had to sleep in chairs in the airport. $'---- prepaid and totally wasted.

Pros: Location, ease of check in, nice rooms

Cons: Couldn't get online on my laptop, and this was one of the main reasons for choosing

Pros: The best part of this hotel is that it is inside the airport! The bed is super comfy and it is sound proof!

Cons: The shower is considered a wet room! So the toilet everything just gets so wet. My concern which I couldn't stop thinking about is how about I have to go bathroom or brush my teeth after I shower or even in the middle of the night? It gets all over

Pros: Location, clean rooms

Cons: A little expensivep

Pros: Saved us going out of the airport whilst waiting for our onward flight at 6am

Cons: The shower kept turning itself on and required attention during the night on 3 occasions and I was not inclined to get dressed to go out into the main corridor to utilise the hotels "free" telephone to reception to report the matter. I was unable to turn off the air conditioning fan via the touch screen.Reported both these to reception at 4.30 am as we were leaving. An relatively costly excersise for little rest.

Modern, trendy and fits the bill for an overnighter

Pros: Central to departures and arrivals and close to eateries and bars. Just perfect.

Cons: Room didn’t have windows which I’m not really a fan of.

Pros: The staff dealt with a problem with our reservation (my fault) quickly and efficiently.

Cons: The room was on the warm side. The minimum temperature setting was too high.

Pros: Early flight? Missed connection? Travel disrupted? This is a great choice provided it's only one night and the rates aren't higher than the other choices close by. Tiny rooms, tiny bathroom, great bed, very clean.

Pros: friendly helpful staff.

Cons: booked through kayak but the booking had not been confirmed I make several phone calls ad stand around for quite along time until Bloc could give me a room.

Cons: Wirless did not work, room was very very small including the bathroom. Without having internet it was a huge inconvenience to look at flights for the next day without having data.

Pros: With a connecting flight the next day I arrived at the airport after a day of travelling. It was a great place to spend the night. The rain shower was very refreshing. I'm a fan of planes and upgrading to a room with a window was the best decision as planes were flying by. I had a good night sleep and it was a quiet room with a great bed

Cons: I was disappointed to see that there was no USB charging option for my phone. I'm a Canadian and didn't bring an adapter so not having a way to charge my phone wasn't that great.

Pros: Convenient location

Cons: Air conditioning in our room stopped working in the middle of the night and staff could not fix it. As this was a windowless room the AC is very important.

Pros: Just as advertised, comfortable and functional room at an affordable price, just a couple of minutes away from airport security as well as train station. The space available is quite tight, so don't expect to 'enjoy' it much (even though bed is very comfortable and shower is very nice), this is no leisure hotel, but rather 'get it done' style accommodation.

Cons: After using the shower, the floor is wet so if you need to use the toilet after you'll be stepping on water and then out again onto the carpet. Again, functional but less than ideal. Maybe the floor should be slightly tilted in the shower so it drains/dries quicker.

Pros: So convient in the south terminal at gatwick. Clean and everything you need for one night. Didn't hear any planes, which I was worried about.

Pros: The location

Cons: I didn't like the size of the room, it was too small. The lighting was terrible I could not see well to do makeup and find things in my case. I hated the wet room, there was no extractor fan so it remained wet for hours after my shower. horrible pillows.

Pros: It's location in the south terminal was extremely convenient. It took us all of 10 minutes to travel to the north terminal to catch our flight

Pros: Nothing. After showering the bathroom couldn't be used as the floor was wet and water would be tracked over the postage stamp sized carpeting. Having to crawl over my partner to get to the bathroom, and having to navigate around our luggage was rediculous

Cons: I now know what it is like to be incarcerated. Although I was only looking for simple overnight accommodation, this was nothing more than an overpriced cubicle. I should have chosen the Premier Inn also located at the airport.

Pros: it was IN the airport terminal

Cons: The terminal is DEPRESSING. No WINDOWS! It’s like a little luxury prison cell. There was no private area in the hotel to do online work, went to one of the more human feeling pub-like restaurants.

Pros: Superb location in the terminal however although it has great technology the TV wouldn't work and despite a replacement remote still nothing. They did offer to give us another room but we had unpacked by then, a bit bright from outside lights on top floor. Very quit despite its location.

Pros: staff very kind

Cons: Just a little bit hot

Pros: Location

Cons: Very noisy and very hard to control the heat in the room.

Pros: It's very close to departures and arrivals, it's perfect for a quick stop before or after your trip. Loved it.

Pros: Quick convenient no fuss no frills economical accommodation for a few hours sleep between connecting flights. Used the Yotel in Paris previously so it was a no brainer to use the Gatwick Yotel overnight before my connecting flight to Greece.

Cons: Everything was fine - no complaints although a self service coffee / tea facility would be better. You need to request a drink from the receptionist at “Mission Control” .

Pros: I was too tired after 12 flights. All I wanted to do was sleep

Pros: Very comfy bed, loved the fact I had the telly in my bed cubicle. The lighting. The comfort of being inside the terminal. The complimentary drinks were a plus. I used my personal travelling mug Staff helpful and friendly.

Cons: They don't have a small suitcase storage, not sure if my room was for one occupant only, two could fit but not if they both have bags. Also a small waiting room to sit down and drink a coffee would be nice. A bit too expensive.. :(

Pros: Location, cleanliness

Cons: So small and tight I wasn't able to open my bag

Pros: On site at the airport, so easy.

Cons: Spartan, but for all that, it's had everything you need and is reasonably comfortable.

Pros: Clean, friendly, good value for money. Extremely convenient.

Pros: Clean, convenient, unexpectedly quiet. Great for 1 or 2 nights max. Great if you just need a place to crash.

Cons: Charged me a 20% premium to check-in 2 hours early, when there was plenty room availability. Didn't allow me to turn off A/C.

Pros: Excellent hotel for flying early away on holiday

Pros: Location was excellent Food offering was dismal

Cons: Food

Pros: brilliantly convenient for Easyjet travel

Cons: food tepid to cold. could do much better

Pros: bed, and towels

Cons: Breakfast was worse than dreadful

Pros: Room was spot on clean and all members of staff I encountered practiced good social distancing measures.

Cons: Although booked a corner room, was given a middle floor one, with one window only. Not a deal-breaker, only disappointed because was not given any justification. In the future do not allow booking such specific rooms if you guys are not going to meet it.

Modern clean rooms. Nice bar. Great location for catching an early flight in north terminal.

within gatwick North Terminal. Nice and spacoius room, by London standards

A beautifully lean hotel, efficiently run by friendly staff. The rooms are spacious and scrupulously clean. The Wi-Fi is fast, so it is great for e-mail, and for downloading and uploading data. The breakfasts are sumptuous, with convenient opening times. All in all - for convenience, price and first-class facilities, I can't fault this hotel.

Good location, nice room's friendly staff good breakfast

Super Hotel

Good breakfast selection for early travellers

Pros: Convenient location for one night stay at the airport ... bar and restaurant were convenient and adequate ...

Pros: At the airport. Nice lobby and bar

Cons: Breakfast was OK. Some fruits and vegetables would be nice.

Pros: Location, convenient, amazing hot breakfast, it was freat

Cons: Only 1 elevator was working

Pros: Location is perfect, walk to north terminal short and all inside. Close to all airline check-ins.

Cons: Would have liked a mini fridge

Pros: Location was perfect.

Cons: The “eggs” at the the breakfast buffet were not really eggs and tasted horrible, but all the other food was great. And the hotel was clean and conveniently located.

Pros: Considering where it is located, VERY QUIET!

Pros: Location, location, location!!!

Cons: The room was hot and the a/c did not work.

Pros: A hotel attached to the departure terminal should be a thing in every major airport. So convenient for extended layovers.

Cons: The AC in the room either didn't work or didn't work very well. The room never achieved the temperature set on the thermostat. The staff attempted to fix it from somewhere outside the room but we didnly notice a change. We were too tired from traveling to deal with it any further and just slept.

Pros: Location, clean, neat, new facility and room. Very nice lounge downstairs.

Pros: As soon as I arrived at the Gatwick airport there were signs directing me to the sky bridge and into the Hotel. The staff at the front desk checked me promptly. The room was very clean and modern. Check out was quick.

Pros: Convenience and proximity to south terminal. Train to terminal.

Pros: Location was the #1

Pros: I was tired from travelling. Room was perfect, I slept well, etc. Also leisurely breakfast, good selection, good room.

Cons: 0 complaints

Pros: The location is excellent, the rooms are clean comfortable.

Cons: Its a shame that the bar / restaurant was very cold (in character) not welcoming and was like an airport waiting room. it has so much potential with very little effort (human kind) it could be made welcoming. The breakfast buffet was good.

Pros: In terminal, comfortable, good breakfast and helpful staff

Cons: ideal for quick short stay, no complaints

Pros: Convenience for airport and breakfast

Cons: No

Pros: Convenient to Terminal , very quiet room with excellent facilities.

Pros: Nothing much

Cons: Nothing much

Pros: Great location for an overnight connection. Clean, comfortable rooms, good breakfast

Cons: I booked for 2 nights, flight problems lead to me missing my first night and arriving very late the next. On arrival I was lead to believe my booking had been canceled and the hotel was full After 2 hours I was given a room and my booking re-instated. Why was this necessary, I had a booking, I arrived, to wait until 3:30am to be given my room was almost unbelievable.

Pros: Check-in was quick and easy, room was very clean and new, despite being attached to the airport it was extremely quiet, and the wifi was excellent. The included breakfast was fantastic - huge and varied - much appreciated before an early morning flight. Also had dinner in the same lounge area the night before and all of the staff who served us were lovely. Highly recommend this hotel and will stay again.

Cons: The only negative I can come up with is that it is in the north terminal and I was flying out of the south, but that's hardly much of an issue because the tram between the two is all of a 3 minute walk from the hotel door.

Pros: Breakfast was really nice, rooms were ok and staff agreed to keep our luggage for extra hours. And, it was possible to check in 4:00 in the morning

Pros: Good location, close to the airport, shuttle bus service available. Comfortable bed.

Cons: Extra parking fees for hotel guests.

Pros: Tout

Cons: The fact we had to pay the shuttle to go to the airport £3 each

We were looking for a reasonably priced airport hotel for one night and the Holiday Inn met our needs. Our room was very clean and modern with everything we needed.

Pros: good rooms

Cons: shambolic restaurant. Staff inexperienced

Pros: Easy to catch shuttle.

Cons: Breakfast spread was identical every day.

Location is not great, you need to get taxi to get there from the north terminal. Food is great.

Excellent location. The staff were a bit "strict" about seating arrangements which was particularly focused on our group. We were a group together but each with a separate room... so treated as strangers which was odd given that we were part of the very same community.

Pros: Clean and modern room.

Cons: Tried calling front desk once to get another towel and later for a wake up call. They never answered the phone.

Pros: Hotel employees were particularly helpful. We needed to receive some packages, and store some luggage: they helped everything go smoothly! Thanks again!

Pros: The hotel location is very good for access to Gatwick airport, very convenient. It’s a very no nonsense type of place, efficient staff, clean comfortable room. I have used it numerous times in the past and currently use it regularly for both business and leisure flights from Gatwick. The hotel has just recently undergone a refurbishment, modernising many of its rooms.

Cons: It said there was shuttle service, however it wasn't free £3 pp each way. Taxi might be cheaper than the shuttle for two or more people from North terminal. It stops at two other hotels before the Holiday Inn. I'll stay closer/on terminal next time.

Pros: Free shuttle from airport is best feature. Had to pay extra with reservation to get breakfast included. No other amenities included in description for extra 20 UK pounds/dollars/whatever.

Cons: Got room online for teen son stranded at Gatwick. Unable to phone hotel blocked no. Charges apply? Front desk refused to print/fax emergency form for him, office is closed 5 pm?! No customer service. Travel agent had to intervene from USA, unbelieva

I liked that it seems very modern from the entrance to the room and it is quick to access from the airport. It was a business trip so an easy access made it very easy. The breakfast was satisfactory and the bar staff are nice. They could provide some more amenities as there wasn't enough soap. But other than that, it was a nice stay. Thanks

Pros: Availability to get to Gatwick Airport

Cons: Cost of parking my car even though you are a paying guest of the hotel, we have used the holiday inn hotel group on our every visit to the UK and i have never been required to pay. Only 1 hand towel, 1 bath towel and 1 face cloth in the bathroom for 2.

Pros: Better tham expected. Clean room, looked like recently refurbished. Hotel functional for airport overnight. Staff doing its job. Friendly hotel employees at breakfast and night shift lady at the reception.

Cons: Coffee at breakfast was really bad. Bought another one in Bar and it was the same. Way off from Starbucks.

Pros: Updated lobby area.

Cons: Nice hotel just a little old.

Pros: met expectations plus more

Cons: nothing

Pros: Staff was great . Not their fault if quality of the hotel is so so

Cons: Dirty stained bath tub and wash sink, No free airport shuttle Breakfast not included Expensive and average quality .

Pros: Great all around. Dinner in the restaurant was delicious as well.

Pros: Location

Cons: Beds could be more comfortable.

Pros: The front desk staff so courtious and helpful in accomodating our need for the room we requested on our checking in at late hours. ..they even provided welcome packet thst include water bottles chocolates and other things.

Pros: Nothing.

Cons: The fact that it charged for the shuttle ride to the airport and the costs associated with the rooms were astronomical.

Pros: Comfortable bed, very close to Gatwick

Cons: When you first pull in there are cars everywhere. They are parked on the double yellow and the grass so it looks like it's going to be difficult to park. Then you pull around back and there is a HUGE, almost empty car park. I guess people are just too lazy to see that there is also an entrance to the hotel at the back.

Pros: As expected for a Holiday Inn, staff was fantastic, great location if you want a quick overnight hotel for an early morning flight. The GBP3 shuttle bus only takes about 15 mins from Gatwick South and only 5-10 from the hotel to Gatwick South. All in all, a great bargain for only GBP49.

Cons: The room did not have a minibar/minifridge, which was a pain because I had some things I wanted to keep fresh for the next day flight. Also, very little free tv channels compared to their "100+ channels" advertising. The mattress wasn't what you would get at a 5 star (obviously), but definitely better than your average budget hotel.

Pros: We asked for a bath and was given a room with a bath which we were pleased about.

Cons: The toilet still had a bit of excrement on the side of pan. The bar on level one was not open.

Pros: Lovely room, really nice room service, nice drink in the bar. Super clean ,kids loved it.

Cons: If only it was at the other terminal .....

Cons: staff were rude, they basically laughed at us when we asked if there was parking

Pros: Size of room And location

Cons: The stains and dirt in the room

Pros: Great food and great pillows and duvet

Cons: I didn’t like that the staff kept knocking on door at 9am then just opened the door and then my husband shouted hello, and she shut the door, we weren’t supposed to check out until 12pm

Pros: location, comfortable beds, cleanliness. would definitely stay again!

Cons: nothing

On the airport so very convenient, it’s been refurbished it’s nice but prefer it before as had more style with a old school service you’d expect of a 4* . It’s more clinical now with not a lot of character and little touches have gone like the old guy who was the concierge and was so helpful and the airplane that use to hang of the ceiling and the check in desk are more like a premier inn no clocks of the world to show different time zones . It’s rooms are nice and the beds are nice and comfortable

So handy for an early morning flight from Gatwick.

Love this hotel. Great location and beautiful room. Cleanliness first class. We didn’t manage to book a table so had bar menu which quite frankly was disappointing.

Agoda provided the cheapest price, cheaper than using one of the off site hotels and paying for a bus. fantastic value !

Everything as it should be and more

Honestly with its newness and modern interior I felt it was a fantastic experience for any traveler. I’m a 5 star hotel person when traveling and I definitely would stay here again. Super quiet and wonderful staff

Pros: Didn't have to take a car to the hotel, but the walk was significant.

Cons: This was the most uncomfortable bed I've ever slept in in a hotel. I called the front desk, but they would not move my room. The manager said he would send a pillow topper, but he never did. NOT a good sleep/stay. Will NOT stay there again.

Pros: The staff was very good and friendly and efficient.

Cons: We were not overly impressed with the quality of the room itself did not feel like a 4 star hotel. I would recommend this hotel because it is at the south terminal of Gatwick so easy to get to and from flights.

Pros: Near airport. Got an upgrade. Hassle free.

Cons: No

Pros: Comfortable room Easy access to airport

Cons: Food was expensive and not very good Staff in sports bar not very friendly

Pros: Linens and beds! And walking to he airport.

Cons: Dirty..... was not very clean.

There were a few mishaps in the room i stayed in but instead of just complaining on a review I would suggest a talk to the hotel manager is the way to proceed. Petra was absolutely understanding and easy to talk to about the room.

Pros: Friendly staff, amazingly wonderful bed with perfectly crisp yet soft linens. Convenience of walking to Gatwick for my early morning flight.

Cons: Nada.

Pros: It was located at the airport and very easy to find

Cons: I book in and go to my room to find there's someone else in it already! The staff were very good and found another room for me.

Pros: Location is so convenient for the airport

Cons: No

Pros: Very handy for the airport

Cons: Very tired hotel. Needs some updating.

Pros: The service was spectacular!

the hotel was convenient for our flight to Innsbruck. the staff were pleasant, professional and helpful with storing our luggage. the room was comfortable, spacious and clean. we would recommend this hotel for people with flights in and out of Gatwick.

Pros: It is so convenient to the Gatwick Airport. Highly recommend!

Cons: N/A

Pros: The location is the best. Right in the centre of everything. Food was good, help full staff and room was great.

Cons: They don't provide iron and it's 3 euros per shirts to get iron. It's kinda a expensive side.

Pros: Location

Cons: Dirty/stained chair in bedroom, poor shower pressure.

Pros: POSITION

Pros: Location

Cons: Bathroom needed some repair, Advertised Wifi, however only available if you are a rewards member or if you paid...not the way it is advertised

Pros: I liked the fact that this hotel was literally a minute away from the airport. The concierge packed our luggage onto the airport trolleys and showed us the hallway that connected the hotel to the airport and before we knew it, we were at the terminal.

Pros: Excellent staff/location

Cons: Dirty old corridors/rooms/mold in bathroom shower/stained worn out carpet/HORRIBLE wire coil beds!

Pros: The lobby was nice and walking distance to airport.

Cons: The carpet in the hallways had duct tape covering all the seams-really tacky! The room was really old and outdated. Very subpar for what I would expect for a Hilton.

Pros: the rooms were larger than other hotels at this airport.

Cons: It was an extremely long walk with my luggage to the hotel but I realize that cant be helped however they then booked me in a room that was a 10 min walk from the front desk. They knew it was long and didnt help with my bags.

Pros: It is in Londons Gatwick airport which is perfect when you have an early morning flight. It is also in the train station, so you are able to catch a train into Victoria Station and then the underground TUBE trains in downtown London.

Cons: Was quite run down. Hallway carpets dirty and ripped. Bathrm plumbing very poor -knob missing to turn on shower, had to bend low to wash myself. Sink faucet had one speed- full blast so clothes got wet when washing up. No mouth rinsing glass. TV old.

Pros: In relation to the airport, it's perfect for an overnight stay, at the right price.

Cons: The staff was not very helpful, not bad, just not hospitable. There's also no tea/coffee/water in the room which is weird for a four star hotel. Very little amenities, so it didn't feel worth the price.

Pros: When I reserve into a Hilton I’m expecting a certain standard. This hotel falls far short of that expectation. It really needed an upgrade years ago! So yes, they save money by not upgrading but their brand suffers substantially!

Pros: I liked the location.

Cons: Couldn't charge phone next to bed because there were no outlets. I needed to charge my phone, but wanted to have it next to me in bed. This may seem minor, but it was very irritating. Lots of noise in the corridors. I wanted to turn on lamp next to bed only, but only option was wall switch, which turned on every light in the room. I didn't want every light on. Food options are very expensive, at the hotel and inside the airport. There is a very nice Indian cuisine restaurant, Jai Ho, outside the airport complex in Horley that is a short walk away. I highly recommend it.

Pros: Location. Staff were friendly and helpful.

Cons: Lacks child friendly entertainment. Require some renovation, the tiles in the bathroom looked like they were about to fall off the wall and the thrown floor was sticky!

The hotel was amazing. The booking process was not as good. next time I will book direct.

Cons: The hotel is tired. Thankfully, I was upgraded to a newer room. Mattress is super hard. To get to the room, you must walk tons. The hotel needs serious renovation. Because options are limited for overnight flight.

Pros: Great location

Cons: A little pricey!

Cons: Restaurant way over priced. Not many options for a reasonable, casual meal.

Cons: Our reservation was not in the system. They did not give us access to Internet for our booking but we understood that free Internet would be included based on the booking criteria.

Pros: Location and staff

Cons: very old decor in room and bathroom, the bed was uncomfortable, missing towels and only one set of pillows were provided

Pros: Proximity to airport

Cons: The hotel is terribly maintained. Had to switch rooms twice due to bathroom related maintenance issues. They finally put me in a decent room on the executive lounge, which was OK but even that had its issues. AC was terrible and the spacing between the bathroom sink and faucet was very awkward, making it difficult to effectively wash your hands. All in all a pretty bad hotel. The staff was nice though.

Pros: The best part of this hotel is that it is so close to the London Gatwick hotel it may as well be a part of it. Very convenient!

Cons: There could be a few more amenities to may the stay more memorable.

Pros: Location and very comfortable bef

Cons: Everything is fine for me

Pros: The staff was incredibly kind and helpful.

Cons: We could only find one working ice machine in the hotel. The bed bugs we encountered weren't very pleasant either.

Pros: The convenience of the location, the beds were very comfortable.

Cons: Our air conditioner was broken when we arrived and the room was incredibly hot. The engineer was very nice and apologized quickly and requested a room change. It then took concierge a further hour to relocate us (10 rooms down the hall). At which point our children were completely starving and exhausted. The food in the garden restaurant buffet was mostly good, though expensive, but we were seated in a dark corner because we were a family, where the staff were already setting the tables for breakfast around us. Service was polite but very slow and waiters were unaware of the fact that children ate for free.

clean rooms, unli coffee

This travelodge is much better than others iv been to, highly recommended.

Good value for money hotel. Very comfortable bed and a clean up to date room.

Fair price and quality

Found temperature difficult to control

Our room was so bad. Smelt of cats pee.

Downside: walls were paper thin, wIFI NOT FREE, no food options outside the hotel itself

Reception (Sam) was good. My room had no heat, so I was moved to another room. Evening meal was ok but stodgy; there are vegan meals but ordinary burgers etc are served without veg. Breakfast was the usual choice - quite good. I didn't need to leave till 3pm but the bar/café, advertised as being open 24 hours, was closed so all I could have had was a coffee - no food. Disappointing as everything else was quite reasonable.

The transfer to Gatwick Airport is £3 excellent service.

My stay was only 2 nights. But the staff were always happy and helpful. The room was adequate as was the bathroom. It's a shame the windows could not be opened as it did smell a lite musky from being shut up. On the down side there are only USB sockets beside the bed, no power point. As I have to sleep with a CPAP machine this left me with 3 choices. 1 Ask reception for an extension lead. They did not have one. 2 Move the bed around so it was near the TV socket. (No spare sockets) 3 Go out and buy an extension lead. I chose option 3. Please put power points near the bed.

Excellent value apart from being charged for wifi

The first night we checked in, on the way to our room we saw a dead worm on the floor. The following day we expected it to be gone as we thought the floors get cleaned/hoovered daily however we were wrong. The dead worm was even split into 2 and was not moved/cleaned for the duration of our stay. It was disgusting and un hygienic. Not only this, the odour amongst the hallways was horrible and our air conditioning in our room.

Excellent all round service

Very good. Friendly staff.

The staff were so helpful it was more than 100 per cent highly recomend

The bed had a smell of urine and the bed side shelf was not cleaned which makes me think that in this time of Covid19 the rooms are not properly cleaned.

The hotel was very good, very clean, helpful, good rooms, quiet, parking very good even though you do have to pay.the breakfast became a nightmare, waited 10 mins to get served, then still no one came, helped ourselves to help yourself breakfast, to then be verbally attacked by one of the kitchen staff, who then brought the manager who was even ruder,and had no idea how to be a manager. These were without doubt the rudest staff I have ever met at the hundreds of hotels I have stayed at. I paid for the breakfast at reception. Breakfast itself was good.the staff were unbelievable bad in this area. Won't be going again. Spoiled the whole experience.

Arrived at 1.00a.m. as advised. Young guy on reception said he couldn't check us in as it was an agoda booking. Said the manager would be back in a couple of minutes and asked us to take a seat. After 30 minutes still no sign of the manager. I went to the desk to be informed he had no idea where the manager was but said he could try to page him. He finally arrived at 1.45a.m. and seemed to have difficulty finding a room for us. We eventually got to bed at 2.00a.m. and we had to be at the airport at 9.30 and required breakfast as we had a long journey ahead. VERY UNSATISFACTORY.

It’s clean and convenient - fine for somewhere to rest your head. But bring ear plugs as you can hear toilets all around flushing, and people in other rooms. I think I’d probably pay a little bit more for somewhere else next time

Great price but completely inaccessible from the airport train station.

We stayed for week long trip, I wouldn’t advise that. This trip best suited for an overnight layover stay. The breakfast was good, well facilitated and had a range of options and choices. The staff we’re alright, receptionists we’re kind but some of the kitchen staff we’re rude. Yolanda the kitchen staff was very nice and hospitable. The cleanliness however was appalling, they don’t clean rooms everyday only once in 7 days. We requested many times for our bins and towels to be changed but they followed our requests the following day or later that day. Customer service all round was terrible

Terrible noise all night and full of sketchy people £11 to the airport 3 mins away stay at premier inn

There was a sign saying ‘please wear masks in public areas of the hotel’ but NO STAFF wore masks - setting no example whatsoever - and NO GUESTS other than myself and my daughter. We were about to visit my mother who is very vulnerable and felt very uncomfortable in this hotel. Everybody was behaving as though there were no pandemic - hugely disappointing.

Pros: The room and bed were fine

Cons: My supper of half a chicken with slaw was inedible .The chips were soggy and cold,the chicken was dry and overcooked and serving it on a bed of lettuce made sure it was luke warm .Very disappointing.

pretty good save for the poor quality breakfast buffet (though the coffee was excellent) and difficulties linked to the cash machine being out of order.

Pros: convenient to the airport

Cons: Dirty

Pros: Complimentary breakfast buffet was great. Bed was decently comfortable.

Cons: Room had an old musty/mouldy smell. Wifi was free for only 30 min. Towels didn't smell clean. Room overall needed to be updated. Stayed here because we had a flight layover overnight out of Gatwick and thought we could just walk to to hotel, but it's actually about a 5 min cab ride from airport.

Pros: The room was very clean and seemed to have been recently updated. I like that there was decaf coffee avail. The people at Reception were especially helpful.

Cons: No tissues, toiletries or hairdryer in room

Pros: The reception staff are always really nice and in the mornings and it's always nice and calm in the restaurant for breakfast. They have a good range of breakfast food and a 24hr bar so there's always somewhere to go other than your room

Cons: The towles smelt like curry Which was off putting and house keeping were quite rude. The main issue is that there's nothing to do or anywhere to go in the area. You have to get a bus or taxi everywhere you go.

It’s shut so no idea why Agoda is still advertising it as available

this hotel is shut. please do not attempt to charge my card . on the date i was supposed to stay we were informed that the had been shut for a long time.

Pros: I booked this hotel through you company I travelled bk from Morocco it’s now eleven at night I dint know London I called the hotel as I was informed there would be a taxi sent for me costing £3.50 no answer I then had to pay£13 pound to be taken there to fi D ybr hotel was in a felapated state I rang ybr bell for thirty minutes I was cold very frightened and exhausted eventually someone answered the door I told them j had booking I was informed the hotel was no longer taking gussets and hadn’t been for ten months I was devasted they told me to try other hotels all ybr road I was walk H about pulling a heavy case in the dark had not a clue ware I was going I chap a few bed breakfast but nothing eventually I smanahe to get a room by this time I was crying I then had to pay another sixty nk e pound plus transport the next morning to the airport a total might mate this should never hv happened so I would like to know whot you can do about this I am still I. A state of shock 😞

Cons: The fact that the hotel was closed

Pros: The room was clean and warm.

Cons: Unfortunately the place was closed at this time and we do not have access to the restaurant and we have to get food from outside.

Pros: Everything was as expected and the staff were welcoming and friendly

Cons: No fault of the hotel but, due to Covid, there was no breakfast. However, we were allowed to park for nothing overnight

Pros: Nice room and very clean - good value for money for a night near Gatwick Airport.

Cons: Noisy street, but got much quieter at night

Pros: Nothing

Cons: Everything was filthy, the kitchens were appalling. We were supposed to have breakfast provided. Told evening before we could help ourselves to cornflakes. A shock to see the utter appalling state of kitchen. We did not eat, risk of food poisoning. We would recommend taking this hotel off your site as other clients will receive the same treatment. Thank goodness we refused eating an evening meal there.

Pros: The price and the fact that the owner let us back in when we managed to lock ourselves out at 4.45 am

Cons: I think the vast majority of customers here will have booked for its proximity to Gatwick Airport and for the fact they advertise an airport shuttle service. The shuttle bus wasn't running, and the hotel is not what I'd imagined an airport hotel to be like i.e. Open and manned 24 hours. The front door is key coded and we were never told the code, the back door is a fire exit which can easily be blown shut behind you by a gust of wind. The hot tap in the bathroom (Room 10) did not work. This hotel is very inexpensive, and you get what you pay for.

Pros: Just location, price is ok .

Cons: Picture are not same in reality, dirty place , called the owner with no answer, I was very disappointed.

I have been waiting for weeks for my refund or another stay as of the covid 19,i have not heard a single word from them,i have tried phoning them but no reply what do I have to do,very upset over this and if I don't hear anything I shall make sure everybody out there will hear about the way I was treated.yours mr Robert bartrupp

Pros: The staff was wonderful and the place was very clean.

Cons: It is not the quality of a 4 star hotel it’s advertised as. Charged extra for breakfast & shuttle. Room small, cheap bed . More like a 2.5 star.

Pros: Location

Cons: Difficulty understanding the staff over the phone. Did not have good reception on Wi-Fi in the room. There was a charge for shuttle pick up at the airport and drop off that was not indicated on the email notifications. There are no outlets near the bed.

Pros: The joyfull staff members, even at 3 am!

Pros: Tea maker in room

Cons: Reception and bar ateas stank. Wifi inadequate to use in room - had to go to bar area to get signal. Hotel advertises a shuttle service. However the pickup at airport is "on request" . That doesn't work for me - coming from Canada - I did not have UK phone capabilities. Hollow offer.

Pros: Location

Cons: Old and in desperate need of upgrading. I read on the internet there was a free fill English breakfast. Was told by waiter nothing was free and he shrugged his shoulder when I said the website states free full English breakfast.

Pros: Everything was OK. Very helpful reception staff. Highly recommended 😊

Cons: Everything was OK.

I went there with a taxi , there was no service , everything was closed and i got charged for not even staying there , do not stay here.

Pros: Is close to airport

Cons: Better to pay more for another hotel as here you will be overcharged for everything. From parking, to breakfast.

Pros: Shuttle to Gatwick was easy. 4 pounds.

Cons: The wifi didn't work all night or all morning. I couldn't contact my family. They were worried about me if I arrived as I was traveling at night alone.

Pros: Next to Gatwick

Cons: Dingy, mediocre staff, inadequate supplies (toilet paper was scarce), over priced mediocre food, thin walls

Pros: The bar ws a full floor and was pretty nice. Bath room was a good size and seemed clean.

Cons: 4 pounds for the shuttle was a bit much but that has nothing to do with the hotel directly. Tried to find a quick way to walk to the airport but wasn't able to. It was pretty quite in the hotel but the traffic from the motor way was loud. Limited wifi in the hotel, so if wifi is important not the best place. Staff was friendly and the check in ws easy.

Pros: The room was very old and dirty and had a moldy smell. The sheets and towels had some strange black fleck on them.

Pros: Location and bar

Cons: staff neglected to perform requested wake up call

Pros: Basic great value Hotel. Excellent for a stop over after a late flight

Cons: No

Pros: Nothing

Cons: Rooms heating didn’t work. Then the portable heater didn’t work!

Pros: Good location to airport Good breakfast buffet, nice and fresh, good selection Clean rooms Good shuttle service to airport

Pros: price

Cons: everything else

Cons: I felt the hotel was trying to squeeze every penny out of me, they offered internet, but for only 20 minutes, then you had to pay 7 euro for 24 hours of internet. The hotel shuttle cost 3 euro per person per trip. The rooms nice, clean, good price

Pros: The hotel fit our needs. It was a convenient place to sleep while flying in and out of Gatwick. Some staff were amazing others seemed like I inconveniencing them.

Cons: I might have missed something in the advertising but I was surprised the free internet was limited to 40 minutes or the lobby and the breakfast was a paid breakfast in the restaurant. The restaurant stopped serving breakfast at 9:30

Pros: The hotel was close to the airport and helped make our travel easier since we had early flights.

Cons: I might have needed to look at it more closely before booking but I was surprised the free WiFi was 2 - 20 minute sessions in your room, or unlimited sessions in the lobby area.

Pros: Location, overall value was good

Cons: Some trash on floor in room, smelled like smoke

Pros: fairly close to heathrow but the shuttle was 6$ Canadian each way, spent 48 dollars on shuttles between the 2 of us.

Cons: no air conditions, rooms were too hot to sleep, single beds instead of queen which was unexpected. very old stylings in the hotel. beds were on wheels that could not be locked and slid everywhere. no ice machine or fridge. my worst hotel experience so far

Pros: Proximity to the aeropuerto.

Cons: Proximity to local pubs.

Pros: Good price and close to the airport LGW. Easy local transportation access.

Cons: No air dryer, no tourist attraction information in reception area, No eating/food selection near by. Too far from London downtown and limited local attraction.

Pros: Closeness to Gatwick airport.

Cons: WiFi didn't work. Sofa in the room was display only.

Pros: The bed was firm and the room was quiet & clean.

Cons: Did not like the flat pillows that gave no support to our necks.

Pros: Shuttle

Cons: It said free WiFi, not limited to 20 minutes. False advertising.

Cons: The male staff member was not very friendly. Someone came to the desk looking for a room and he was quite rude and brusk. The staff in the restaurant however were very helpful and friendly. The room itself was clean but barely adequate. Never again.

Cons: Virgin wifi - even the £7 per day version - was inconsistent and spotty, dropping frequently.

Pros: Closeness to airport, Bus transfer to airport a plus. Staff very friendly and helpful. The lobby is a bit more impressive then the rooms.

Cons: So so with cleanliness, walls could use some painting. Bed up against wall not good for people with bad backs or older.small rooms, I was a bit Leary,might be bugs crawling round at night. A good paint job is needed

Pros: 1) I loved that the price was amongst the cheapest and closest to the Gatwick Airport. Staff was friendly and helpful. 2) Its glose to the Gatwick express (South terminal) to catch express train to Victoria Station and back. I suggest buying the tickets online, its cheaper. 3) The room was clean, as well as the toilet. 4) There is a gas station next to the hotel, and it has a convenient store. 5) Shuttle to the airport passes by every 15 min.

Cons: 1) No instructions through booking company nor on their website was given how to reach the hotel with the shuttle service from the airport. It would have facilitated having this extra information upon arrival. [ FYI: when exiting the terminal (South at least) you must go down to the bottom most floor and wait at bus parking spot 8-9. There are i believe 5 buses (G1, G2, G3, I7 and I8) and depending which hotel you travel to you should use the correct one. Each way on the shuttle is £3. Another lady traveling to another hotel had specific printable information of where to get the bus shuttle and which one. ] 2) The wifi at the hotel is free, although at times it would lose connectivity and at times go out of range. The speed was around 2Mbs and had a ping of at least 500. 3) My room (418) door would close, but I wasn't able to use the security Lock bolt. I guess it would hit the door frame or so.

Pros: The location is good. The continental breakfast was appetising and staff worked hard to meet the needs of clients. Overall it was a nice experience.

Cons: Car parking was readily available however if a client was going to stay overnight or more, the price could be reduced or included in the package at the time of booking.

Pros: Bedding was clean and comfortable. The room had a kettle and tea and coffee which was very welcome when we arrived at 1am in the morning.

Cons: It badly in need of refurbishment. The airport pick-up bus left 5 minutes early - we watched it pass. We rang the Reception at the Hotel twice but despite holding on for more than 5 minutes (at an inflated call rate)on each occasion nobody answered.

Pros: Nice and clean hotel. Great values for money and good access to airport.

Cons: Staff at check-in could be a bit more friendly and professional.

Pros: The food I had at the bar was good, and the staff were all really friendly and helpful.

Cons: The AC didn't appear to be working in my room (only warm air would blow out), but the window opened, so I didn't feel the need to contact anyone about it.