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Hotels near London Gatwick Airport

Hotels near London Gatwick Airport

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Gatwick (LGW) - London, England, United Kingdom
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Best hotels near London Gatwick Airport

Cleanliness
9.7
Comfort
9.5
Facilities
10.0
Location
9.5
Overall
10.0
Overall 9.5 Excellent
Based on 448 reviews
Cleanliness
9.7
Comfort
9.5
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.5
Comfort
9.6
Location
9.5
Services
9.4
Staff
9.5
Cleanliness
9.7
Comfort
9.5
Location
9.5
Services
9.3
Staff
9.5
Cleanliness
9.9
Comfort
9.7
Location
9.7
Services
9.4
Staff
9.7
Cleanliness
9.7
Comfort
9.5
Facilities
10.0
Location
9.6
Overall
10.0
Cleanliness
9.7
Comfort
9.6
Location
9.4
Services
9.3
Staff
9.5

Excellent 9.0
Pros: Breakfast was excellent, Covid 19 precautions were well versed & followed, lots of Covid related adaptations but none detracted from the usual friendly welcome.
Excellent 10.0
Pros: Have stayed here pre-covid, knew it was brilliant, very happy to stay now even though we were not flying !!!!! Very highly recommended to this adults-only B&B. Extremely Covid-sorted !!!! Book with confidence.
Cons: A flight to holiday destination !!!! Won't go now, so explore UK from here !!!!
Excellent 10.0
Pros: Warm welcome, great place for the airport
Cons: Nothing really
Excellent 10.0
Pros: Host great breakfast just what you need to start the day
Cons: Nothing
Excellent 9.0
Pros: Friendly personal service And good food.
Cons: Nothing
Excellent 9.0
Pros: Owners very polite and helpful. Room good size. Lovely breakfast. Plenty of restaurants to walk to in the evening.
Cons: Traffic noise. Room was bright due to outside lights and fire exit light in room.
Excellent 9.0
Pros: Carmel is extremely welcoming & hospitable. She picked us up from the airport within 15 minutes & made us a cup of tea as soon we arrived.
Cons: Nothing
Excellent 10.0
Pros: The breakfast was fantastic. I strongly recommend the full English breakfast. The owners are really sweet people who went out of their way to help us when our flights got changed at the last minute.
Cons: There truly wasn’t anything I didn’t like. My expectations were exceeded and we’ll definitely be visiting again.
Excellent 10.0
Pros: Absolutely ideal for flying from Gatwick totally hassle free.
Cons: Nothing
Excellent 10.0
Pros: Everything was cozy and wonderful about this place. The host was very courteous. They even gave me one of the bigger rooms and it was probably the best bed i slept in since the beginning of my vacation. Breakfast was delicious.
Cons: none
Cumberland House B&B Gatwick - Horley
Rated no. 1
9.5
Excellent 9.5
Based on 448 reviews
Details
Reviews

Cleanliness
9.6
Comfort
9.4
Facilities
10.0
Location
9.5
Overall
9.5
Overall 9.4 Excellent
Based on 957 reviews
Cleanliness
9.6
Comfort
9.4
Facilities
10.0
Location
9.5
Overall
9.5
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
9.6
Comfort
9.3
Location
9.6
Services
9.1
Staff
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.3
Location
9.5
Services
9.0
Staff
9.7
Cleanliness
9.6
Comfort
9.4
Location
9.6
Services
9.4
Staff
9.8
Cleanliness
9.6
Comfort
9.4
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.6
Comfort
9.4
Location
9.4
Services
9.1
Staff
9.7

Excellent 10.0
Pros: Spotlessly clean, and staff who I imagine must have a stake in the business, as they really care. Great recommendation of taxi company and a really good Turkish restaurant just 200 metres away.
Excellent 9.0
Pros: Clean well appointed room. Friendly staff. Good location for Gatwick Airport.
Excellent 10.0
Pros: Hospitality Cleanliness Facilities Location
Cons: Host very welcoming. Gave us directions to local shops and restaurants. Very clean. Great breakfast options delivered to your room due to covid restrictions. Would not hesitate to recommend and would stay there again in the future.
Excellent 10.0
Pros: Great location, very helpful. Comfortable and quiet. Organised a taxi for us. What else can I say. Perfect.
Excellent 8.0
Pros: very pleasant and helpful staff
Cons: Hot water was warm, not hot
Excellent 9.0
Pros: Comfortable quiet rooms, friendly attentive staff
Excellent 10.0
Pros: Perfect place to stay for a night near the airport! Quaint and beautiful, the staff were absolutely amazing, friendly and welcoming. The small little town itself has a great charm. Our meal at an Italian restaurant “Zeno,” was one of the best we had our whole trip. Overall very lovely stay prior to our journey back to the states.
Cons: Nothing.
Excellent 10.0
Pros: I had a room at the back and even with the window open it was quiet. There are blackout blinds and the bed was very comfortable so I had a great nights sleep.
Cons: I didn’t like having the door codes on cardboard. Too easy to get ruined in the British rain.
Villa Verde Gatwick - Horley
Rated no. 2
9.4
Excellent 9.4
Based on 957 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Facilities
10.0
Location
8.7
Overall
10.0
Overall 9.0 Excellent
Based on 1,406 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Location
8.9
Services
9.1
Staff
9.5
Cleanliness
9.3
Comfort
9.2
Location
8.7
Services
8.8
Staff
9.4
Cleanliness
9.6
Comfort
9.3
Location
8.5
Services
9.2
Staff
9.5
Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
8.4
Services
8.5
Staff
9.2

Excellent 10.0
Cons: Easy parking good for price
Okay 5.0
Pros: Size of the room
Cons: The room was freezing on arrival and had to ask for an extra radiator.
Excellent 10.0
Pros: Staff. Rooms.
Excellent 8.0
Pros: I little poor because the bread was hard but given the circumstances and that my stay was overnight on a Sunday it was not a problem
Cons: Fresh bread but everything else great
Excellent 10.0
Pros: Excellent accommodation! Fast wi-fi Decorated with a original taste
Cons: Nothing to complain about!
Excellent 9.0
Pros: The room was very clean, nice and fresh, bed was enormous ( shame I was on my own lol) both bed and pillows were comfortable. Breakfast offering was plentiful, but odd being given as soon as you arrived but because there was a fridge in the room it was fine
Cons: I would have liked a warm room and not to have to turn the radiator on when I arrived into the evening, this led to a chilly room all evening I did feel that the messages were a bit Ott as I had about 7 messages but I guess one can't say they didn't communicate
Excellent 9.0
Pros: Amazing friendly staff, even booked a taxi for us to airport. Nothing was too much trouble. Very generously spaced room. Would stay again!
Cons: Make sure you don’t plan to travel by public transport! If you look it up on Maps, it doesn’t indicate that you will be getting the bus then walking along a dual carriage way. It was a scary experience and luckily we got a lift from a passing car. If you are going to Gatwick station, take a taxi from there.
Excellent 10.0
Pros: Excellent location for Gatwick and great value for money and staff very helpful!
Good 7.0
Pros: Great location for my work following day.
Cons: N/A
Excellent 10.0
Excellent 10.0
Pros: The people working at the inn were absolutely lovely. They went out of their way to make me comfortable and give me anything I needed for my visit. The room was well decorated and the bed quite comfortable. The breakfast (included) and dinner were delicious.
Cons: The only thing I would suggest is using Uber over the suggested taxi company, as of the two taxis I took from the hotel (that the innkeeper called for me), neither took credit card. They should have, but both insisted on cash. This was not the innkeeper's fault, but if you prefer to use credit card, go with Uber, just in case.
Excellent 10.0
Pros: Spacious and comfortable bedding. Nicer than expected breakfast. Nice staff.
Cons: Breakfast was slower. Be sure to save time.
The Maple Manor Hotel - Crawley
Rated no. 3
9.0
Excellent 9.0
Based on 1,406 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.8
Facilities
6.0
Location
9.2
Overall
8.0
Overall 8.9 Excellent
Based on 960 reviews
Cleanliness
9.1
Comfort
8.8
Facilities
6.0
Location
9.2
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.7
Location
9.2
Services
8.5
Staff
9.2
Cleanliness
5.0
Location
5.0
Overall
10.0
Staff
5.0
Value for money
5.0
Cleanliness
9.1
Comfort
8.8
Location
9.2
Services
8.6
Staff
9.1
Cleanliness
9.0
Comfort
8.9
Location
9.2
Services
8.6
Staff
9.1
Cleanliness
9.3
Comfort
9.0
Facilities
2.0
Location
9.3
Overall
4.0
Cleanliness
9.2
Comfort
9.1
Location
9.3
Services
9.0
Staff
9.3

Excellent 10.0
Pros: 1. The owner, Qasim was incredibly polite, well spoke, helpful and professional. 2. The inside of the guesthouse and rooms is very high class and attractive, clearly, they have spent lots of money on it. This place is just impressive 3. The guest house caters to every budget 4. The breakfast very good 5. The place is very close to the hospital, airport, supermarket and town centre
Excellent 9.0
Pros: very nice and friendly welcome, clean
Excellent 9.0
Pros: Great interior, clean in all areas, room & bathroom good size.
Cons: Nothing
Excellent 10.0
Pros: Great location, Qaisim was very friendly and helpful.
Excellent 10.0
Pros: Property was lovely clean and modern! Easy to access.
Cons: Nothing! Everything was exceptional
Excellent 8.0
Pros: A number of restaurants as well as a supermarket was within walking distance of the location.
Cons: The WiFi dropped at times.
Excellent 9.0
Pros: I felt very safe and secure during my stay and these times of COVID-19 and lockdown. I do recommend this beautiful and safe place for a safe stay in London.
Excellent 10.0
Okay 4.0
Pros: they kindly allowed me to store my bags between check-out and my late afternoon flight. the bathroom was very clean. lovely house.
Cons: •WIFI: the wifi internet was super slow, and then shut down entirely. unacceptable in a developed country. •DIRTY: there was a old fan in the room that turned on, but didn't blow any air. the wiring around the fan was entirely coated in dust. disgusting. it clearly had not been cleaned in months, which shows a lack of attention to detail. •CHECKOUT: checkout is at 10am. considering people have afternoon flights, would it really kill them to allow guest to checkout at 11am or noon? i never heard of a 10am checkout at such a small guest house. •ODD: the owner quoted a 7 pound taxi to the airport but it was 8. i don't care about the money, but this again shows a lack of attention to detail considering they must send several people to the airport daily. not knowing the price of such a core part of the stay seems strange.
Excellent 10.0
Pros: My daughter and I stayed. Lovely place!
The Lawn Guest House - Horley
Rated no. 4
8.9
Excellent 8.9
Based on 960 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.5
Location
9.1
Services
8.2
Staff
8.9
Overall 8.7 Excellent
Based on 349 reviews
Cleanliness
9.0
Comfort
8.5
Location
9.1
Services
8.2
Staff
8.9
Cleanliness
8.9
Comfort
8.4
Location
9.3
Services
8.4
Staff
8.9
Cleanliness
9.2
Comfort
8.4
Location
9.5
Services
8.2
Staff
9.1
Cleanliness
9.8
Comfort
9.5
Location
9.2
Services
9.4
Staff
9.2
Cleanliness
8.9
Comfort
8.4
Location
9.1
Services
8.1
Staff
8.8
Cleanliness
8.6
Comfort
8.2
Location
8.9
Services
7.6
Staff
8.6

Excellent 10.0
Pros: Very very friendly owners, very clean, perfect customer service, warm rooms and very comfy bed to sleep. Very well organized keys for late arrival and pre-ordered taxi for early morning to the airport. Well done! Marry Christmas to all of you.
Cons: Here is absolutelly nothing to mention;-)
Excellent 10.0
Pros: Exceptionally clean and cozy, the owner who greeted me at the entrance was lovely. Very good value for money and perfect for those that have a late/early flight from Gatwick Airport - it's just a 10 min bus ride away. I myself left at 4am, the check-out was very easy and I had no problems whatsoever. Will definitely stay there again!
Cons: At first I wasn't sure about the shared bathroom but it was very clean and I didn't have to wait until I could use it - really nothing to complain about!
Excellent 9.0
Pros: Comfortable stay, with everything we need for a night stay provided
Cons: N/A
Good 7.0
Pros: Location, price, warmth
Good 7.0
Pros: Cozy room with lovely view...loved the kettle and sink in room ! The walk to airport was lovely through a park along a creek and a short walk to Horley High Street.
Cons: Toooooo many messages from them ! Asking when I was leaving before I had even checked in ! Repeatedly asked me more than a few times about taxi to and from airport and said NO I would make my own way ! Really got the feeling they didn't want me there....the lady told me to disinfect hands ( 4 times ) although I had ! They didn't answer the door so I had to walk around the back of the house despite telling them my arrival time. The man saw me through the window and looked annoyed and motioned to me to go back (twice) to front of house ! I think the worst was when I left as the man didn't even thank me for my business or help me with the door although I had a big pack was struggling !! Not friendly or appreciative people - did NOT feel welcome !
Excellent 9.0
Cons: There was no breakfast.
Excellent 8.0
Pros: Very convenient location. Owner was polite and helpful. I only spent one night at the location and left before breakfast. Room was clean and slept well, had my own sink. Toilet was shared but was immaculate. Very reasonable price.
Cons: I have no complaints.
Excellent 9.2
Pros: Nice bungalow very comfy bed and nice staff
Cons: Rural location
Masslink Guest House - Horley
Rated no. 5
8.7
Excellent 8.7
Based on 349 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
9.2
Location
9.5
Overall
9.0
Overall 8.6 Excellent
Based on 5,918 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
9.2
Location
9.5
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
9.5
Services
8.5
Staff
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.5
Cleanliness
9.0
Comfort
8.9
Location
9.5
Services
8.5
Staff
8.8
Cleanliness
9.0
Comfort
8.9
Location
9.5
Services
8.5
Staff
8.7
Cleanliness
8.8
Comfort
8.7
Facilities
9.1
Location
9.4
Overall
9.0
Cleanliness
8.7
Comfort
8.5
Location
9.3
Services
8.2
Staff
8.5

Good 7.0
Pros: Well furnished clean room, comfortable big bed and clean, new bathroom with great shower and ESPA toiletries. Very nice receptionist who took our breakfast requirements on checking in. Dinner and breakfast food was delivered quickly to the room and was hot on arrival. Good location for next day flight.
Cons: Lack of signage to the hotel outside the building made finding it difficult in the cold atmosphere. Only Room Service available for meals and drinks which is understandable in the Covid situation but an extremely limited menu for dinner and even then not all dishes were available.
Good 6.0
Pros: Comfortable bed; reasonably spacious room
Cons: There was no bath! (Disaster!) Room service food wasn't fabulous
Excellent 8.0
Pros: The room was clean and the bed was very comfortable
Cons: the water from the tap in the sink wasn't very hot
Excellent 8.0
Pros: Good smart hotel very comfortable beds
Cons: All good
Excellent 9.0
Pros: Location to terminal excellent well presented facilities for our stay
Cons: possibly 2 chairs in room for couples.
Excellent 8.4
Excellent 10.0
Pros: Staff
Excellent 9.0
Pros: Location in a walking distance from the airport
Cons: Breakfast was not included. For a price like that I would expect breakfast to be included, otherwise it's a hidden fee In my case reception offered me to prepay breakfast, in the morning it turned out it was not paid for
Excellent 10.0
Cons: The gym was very tiny, not very well equipped.
Excellent 9.7
Pros: Bed was super comfortable. I like the toiletries provided. Breakfast was good too...a really wide variety of options. The hot chocolate for breakfast was excellent.
Cons: Minor details but at breakfast what was labelled as fig compote was actually prunes, the smell of jet fuel was probably unavoidable, but was a bit queasy making, and it would have been nice if the direct access tunnel had been open. Very minor issues, I will stay again.
Good 7.4
Pros: Good service in the restaurant and nice breakfast
Cons: Monorail can be heard through the windows
Excellent 10.0
Pros: I found this to be the best hotel near an airport I have ever stayed in, and for the reason you would not assume. We never heard a plane take off or land this added to the closeness of the airport I give this hotel 5 stars.
Excellent 10.0
Pros: High quality accommodation right at North Terminal Gatwick airport
Cons: No fridge in room
Excellent 10.0
Pros: Big room, quiet, great access to airport
Cons: Too hot and air con was too noisy
Okay 5.0
Cons: Old gross rooms
Okay 5.0
Pros: Le Brasserie Restaurant was good
Cons: When checking in the reception did not handle this well at all and took much longer than normal
Excellent 10.0
Pros: Everything no
Cons: Nothing
Excellent 10.0
Pros: I love this hotel sooooo much.
Cons: Nope love love love it.
Excellent 10.0
Pros: Super easy to get to gates at both North/South terminals. Reasonable price, and easy to get to.
Excellent 9.7
Pros: Located in the airport. Although I was flying out of the south terminal and this hotel is in the north terminal, it took just a few minutes to get to my terminal.
Cons: Waiting time to get food in the restaurant was 45minutes. There were open tables but did not appear to have adequate staff.
Excellent 8.0
Pros: Located right in the terminal was easy to just wake up and go through security. Liked he fast that it had 3 restaurants and bars. Bed was comfortable and room was clean.
Cons: Felt like the bathroom and some of the furniture was a little bit old and outdated. Would have been nice if barrooms has walk in shower.
Excellent 9.0
Pros: Location, location, location
Mediocre 3.0
Pros: Proximity to the airport was great. Toiletries, free bottled water, and the bathroom were nice.
Cons: First room that I had looked like it probably had bedbugs. I asked to change and staff was offended "we are a luxury hotel, we don't have bed bugs!" Bed bugs don't discriminate! 2nd room was not much better. Blood stains on the mattress topper, etc
Poor 1.0
Pros: Walking distance to terminal.
Cons: Front desk staff not helpful. 1st room checked in was dirty. Lifts had long waits. Cafe in lobby had nightmare service. Good came 35 minutes. Water came 30 minutes. Good was burnt. Would excepted much better from Sofitel. Stay was very stressful.
Okay 4.0
Pros: The location and access to the airport.
Cons: They wanted to charge us almost $200 for two beds instead of 1. They did not have usb port to charge my phone. There was a charge to purchase a electrical outlet US adaptor. Hotel did not provide any.
Excellent 10.0
Pros: we liked the location, the staff, the view from room- (ask for room 450)- the restaurants, the breakfast, the bathroom- plush towels, the bed was so comfy and the pillows were perfect! i forgot to bring an adapter & the front desk loaned us one to use!
Cons: the air conditioner turns off when you pull your key card out and leave the room.- so- be sure to ask for two room key cards & leave one key card in at all times and keep air on coolest setting because even then we wished it were cooler in the room
Excellent 8.8
Pros: Location Staff
Excellent 9.0
Pros: The location really can't be beat - steps from the terminal!
Cons: The staff were a little odd. Also, there was a hairbrush under the bed (which didn't belong to us). We had to ask twice for the baby bed to be brought up.
Excellent 9.1
Pros: Staff were friendly. Room very clean. Beds comfortable, not sagging in my middle as some are. Excellent location for Gatwick airport travellers. Good restaurants. Priced reasonably.
Cons: They view! But cannot help that. But the large windows were nice.
Good 7.7
Pros: Great hotel to stay in if you're flying out from Gatwick. I have stayed a couple of times. Very clean quiet & comfortable. 4 restaurants to choose from and a bar.
Cons: Service in the lobby bar was very poor both times I have stayed, which is a shame, it's a great place for a drink. It wasn't busy but the staff pay no attention to the customers sitting down and congregate around the bar or walk past avoiding eye contact
Sofitel London Gatwick - Gatwick
Rated no. 6
8.6
Excellent 8.6
Based on 5,918 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.5
Facilities
7.0
Location
9.0
Overall
6.8
Overall 8.6 Excellent
Based on 2,810 reviews
Cleanliness
8.9
Comfort
8.5
Facilities
7.0
Location
9.0
Overall
6.8
Cleanliness
8.8
Comfort
8.4
Location
9.0
Services
8.3
Staff
9.1
Cleanliness
9.0
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
8.9
Comfort
8.6
Location
9.1
Services
8.4
Staff
9.1
Cleanliness
8.8
Comfort
8.6
Location
9.0
Services
8.5
Staff
9.0
Cleanliness
9.0
Comfort
8.5
Location
9.0
Overall
2.0
Services
8.3
Cleanliness
8.8
Comfort
8.3
Location
9.0
Services
8.2
Staff
9.0

Excellent 8.0
Pros: I only stayed one night and did not use the restaurant as I arrived late and left very early. £6 taxi ride from the airport. The room was small but adequate. It had tea/coffee facilities. Telephone in the room to contact reception. The staff were very kind and allowed me access to a kitchenette as I had arrived too late to use the restaurant. The room was clean and tidy.
Excellent 10.0
Pros: That it was definitely Value for Money and would recommend Corner House to others
Cons: I like the friendly and helpful Service, and under the circumstances of Covid the social distance guidelines being followed to safe guard the customers
Excellent 10.0
Pros: Spotless, easy check in, warm, good location for gatwick (I had to book a last minute room 5 mins before I showed up!), very nice staff.
Mediocre 3.0
Pros: The hotel in itself met my expectations. Nothing else really.
Cons: Lockdown is hard and challenging for many people and not just for the Corner House hotel. I was not going to leave a review despite being dissatisfied with the service but I am now going to do so after being disrespected by the staff. There was no staff at reception throughout my stay (15 hours) and just a number for emergencies (nobody answered the number they provided for non-emergency contact). I was charged in advance for a breakfast which was not provided. The staff have been disrespectful when I contacted them simply asking for the breakfast to be refunded: "it is not cost effective to have a member of staff on 24 hours a day, just in case the one guest we have requires breakfast". Apparently it is cost effective to make them pay for that breakfast though. I may add that I was not travelling for pleasure but I was going to sit for an exam for seven hours so breakfast was kind of important. Lockdown is hard for everybody but charging for services that are not provided and being rude to paying customers is still not excusable.
Okay 5.0
Pros: The young lady on reception was very friendly
Cons: The reception was unmanned in the evening, my key card would not work no answer on phone that you were told to use if emergency, If it wasn’t for some work men outside having a cigarette who knew where a generic card was I don’t know what have hspppened.
Good 7.0
Pros: Nice room, Staff, Location - proximity to the airport
Cons: Some noise (cars) coming from the road which the room window was facing, For some reason wasn't able to sleep at night
Excellent 10.0
Pros: Hotel nice and clean. Great location. Comfy bed . Wasn’t able to try the restaurant or bar due to the current situation but sure will be back!
Mediocre 2.0
Excellent 9.0
Pros: perfect location for the airport. friendly service. taxi run to the airport super helpful.
Cons: the room was very hot, a little smelly and no soap - nothing that couldn't be fixed there and then I'm sure, but I arrived late and was very tired to inform the staff at the time.
Okay 5.0
Pros: The location was the best thing about this hotel if we had know that we was going to be put in one of the chalet rooms we wouldn't of booked here and to make matters worse the toilet seat was hanging off would not stay in this part of the hotel again
Mediocre 2.0
Pros: Convenient location to the airport.
Cons: Front desk staff very rude when told about old blood stains on bedsheet, and phone in the room not working to make a call to the front desk to rearrange shuttle time (due to delayed flight out). Is there anything else you'd like to moan about?
Excellent 9.0
Pros: quaint and charming..very friendly and helpful staff..
Cons: no
Excellent 9.0
Pros: Perfect for an overnight stay before an early flight
Cons: The room was tiny, but for the price I'm not complaining.
Excellent 9.0
Pros: Reasonable price, convenient location, nice rooms!
Cons: A little awkward to get suitcases up the small staircase by yourself after tiring travel!
The Corner House Hotel Gatwick - Horley
Rated no. 7
8.6
Excellent 8.6
Based on 2,810 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.4
Facilities
7.2
Food
8.5
Location
9.6
Overall 8.5 Excellent
Based on 7,783 reviews
Cleanliness
9.0
Comfort
8.4
Facilities
7.2
Food
8.5
Location
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.8
Comfort
8.0
Facilities
7.5
Food
8.5
Location
7.8
Cleanliness
9.0
Comfort
8.5
Location
9.6
Services
8.1
Staff
8.6
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
5.6
Comfort
6.4
Facilities
6.4
Location
6.3
Overall
7.2
Cleanliness
9.0
Comfort
8.3
Location
9.6
Services
7.9
Staff
8.6
Cleanliness
9.0
Comfort
8.3
Facilities
5.0
Location
9.5
Overall
9.0
Cleanliness
9.0
Comfort
8.6
Facilities
7.8
Location
9.6
Overall
9.5
Cleanliness
8.8
Comfort
8.3
Location
9.5
Services
7.9
Staff
8.4

Excellent 8.8
Pros: Very clean and great location for airport
Cons: Having to climb over partner to get into bed.
Excellent 9.0
Pros: An absolute recommend for an early flight out of Gatwick
Cons: Small bathroom - but fine for a short stay
Excellent 8.0
Excellent 8.5
Pros: Directly outside of departures gate. Clean, Nice towels.
Cons: Shower hard to turn off.
Excellent 9.2
Excellent 9.6
Good 7.9
Pros: Ideally located in the airport, Gatwick South Terminal, right next to departures. Very convenient when having to stopover for one night. There are some stores to buy food/beverages close by. And a couple of place to eat too. The noise from outside was low, even with aircraft taking off and landing. A bit more noise inside from people walking. But not too bad. And it was quiet at night. I got a room with a window, not wanting to feel as in a box. It was pretty clean and the bedding was comfortable.
Cons: The shower/toilet/washbasin all in one. Everything gets a little wet when you shower. Not too bad if you don’t go back in till later, when it has dried off some. Nothing I can hold against the hotel. That’s the way it’s done.
Excellent 9.0
Pros: Great location, comfortable bed and great shower. I considered some cheaper options at other hotels, but for time saving and for early flights, this was an excellent choice.
Cons: N/A
Excellent 8.4
Good 7.6
Excellent 10.0
Excellent 10.0
Good 7.6
Mediocre 3.2
Excellent 10.0
Excellent 9.0
Pros: Steps to the gate at the airport. Easy if either in the north or south terminal
Cons: If travelling with a number of bags the room would have been too tight.
Excellent 10.0
Pros: Inside airport
Cons: Hotel charged me in Usd I booked from Canada and advised to charge me in Canada in dollars hotel did not do anything about it which was more expensive than If I booked it somewhere else
Excellent 8.0
Pros: Airport location was what we valued and what we got! Check in and check was very easy.
Okay 4.0
Pros: The staff was very responsive to our concerns.
Cons: The room was absolutely tiny, there was no hot water in the first room we tried, the soap was extremely pungent, the shower sprays the entire bathroom so you have to use a towel to dry everything after every shower, the heating/ac is poor.
Okay 4.0
Pros: The location was very convenient.
Cons: I thought we had booked a hotel room rather than a berth.There was literally room for the bed and a side table and no room to move about. My husband actually had to crawl over me to get up to go to the toilet at night. I wouldn''t have booked hd I known.
Excellent 10.0
Pros: beautifully modern. clean and minimalistic
Excellent 10.0
Pros: Location
Excellent 10.0
Pros: Convenient, comfortable, and more than I was expecting. A great night's rest with very little effort on my part.
Excellent 9.0
Pros: Value. location
Cons: no
Good 6.7
Pros: The location is very convenient, right at Gatwick airport. The room looked pretty new and was very clean.
Cons: The bed was really uncomfortable - it was too soft and I could feel the springs digging into me. Would've been much better if they just had a soft foam mattress than this.
Excellent 9.0
Pros: Comfort and convenience: being right next to security. I only had to wake up one hour before my flight took off. :)
Poor 1.0
Pros: location
Cons: room so small and claustrophobic we had to sleep in chairs in the airport. $'---- prepaid and totally wasted.
Excellent 9.7
Pros: Location, ease of check in, nice rooms
Cons: Couldn't get online on my laptop, and this was one of the main reasons for choosing
Good 6.0
Pros: The best part of this hotel is that it is inside the airport! The bed is super comfy and it is sound proof!
Cons: The shower is considered a wet room! So the toilet everything just gets so wet. My concern which I couldn't stop thinking about is how about I have to go bathroom or brush my teeth after I shower or even in the middle of the night? It gets all over
Excellent 8.8
Pros: Location Modern
Cons: Couldn’t get air temp right - pillows too hard/thick - couldn’t get right - te wet room is cool but also v wet afterwards! But too expensive for what it is
Excellent 9.7
Pros: Location, clean rooms
Cons: A little expensivep
Good 6.0
Pros: Saved us going out of the airport whilst waiting for our onward flight at 6am
Cons: The shower kept turning itself on and required attention during the night on 3 occasions and I was not inclined to get dressed to go out into the main corridor to utilise the hotels "free" telephone to reception to report the matter. I was unable to turn off the air conditioning fan via the touch screen.Reported both these to reception at 4.30 am as we were leaving. An relatively costly excersise for little rest.
Excellent 9.2
Pros: The standard room was comfortable and cosy. The room lighting is pretty the bed is veryyy comfortable
Cons: No mini fridge... The water from the shower after bathing becomes a problem if you want to use the bathroom.
Excellent 9.5
Excellent 8.8
Pros: Central to departures and arrivals and close to eateries and bars. Just perfect.
Cons: Room didn’t have windows which I’m not really a fan of.
Excellent 9.4
Pros: The staff dealt with a problem with our reservation (my fault) quickly and efficiently.
Cons: The room was on the warm side. The minimum temperature setting was too high.
Excellent 8.0
Pros: Early flight? Missed connection? Travel disrupted? This is a great choice provided it's only one night and the rates aren't higher than the other choices close by. Tiny rooms, tiny bathroom, great bed, very clean.
Excellent 9.1
Pros: friendly helpful staff.
Cons: booked through kayak but the booking had not been confirmed I make several phone calls ad stand around for quite along time until Bloc could give me a room.
Okay 4.0
Cons: Wirless did not work, room was very very small including the bathroom. Without having internet it was a huge inconvenience to look at flights for the next day without having data.
Excellent 10.0
Pros: With a connecting flight the next day I arrived at the airport after a day of travelling. It was a great place to spend the night. The rain shower was very refreshing. I'm a fan of planes and upgrading to a room with a window was the best decision as planes were flying by. I had a good night sleep and it was a quiet room with a great bed
Cons: I was disappointed to see that there was no USB charging option for my phone. I'm a Canadian and didn't bring an adapter so not having a way to charge my phone wasn't that great.
Good 7.0
Pros: Convenient location
Cons: Air conditioning in our room stopped working in the middle of the night and staff could not fix it. As this was a windowless room the AC is very important.
Excellent 8.8
Pros: Just as advertised, comfortable and functional room at an affordable price, just a couple of minutes away from airport security as well as train station. The space available is quite tight, so don't expect to 'enjoy' it much (even though bed is very comfortable and shower is very nice), this is no leisure hotel, but rather 'get it done' style accommodation.
Cons: After using the shower, the floor is wet so if you need to use the toilet after you'll be stepping on water and then out again onto the carpet. Again, functional but less than ideal. Maybe the floor should be slightly tilted in the shower so it drains/dries quicker.
Excellent 9.7
Pros: So convient in the south terminal at gatwick. Clean and everything you need for one night. Didn't hear any planes, which I was worried about.
Poor 1.0
Pros: The location
Cons: I didn't like the size of the room, it was too small. The lighting was terrible I could not see well to do makeup and find things in my case. I hated the wet room, there was no extractor fan so it remained wet for hours after my shower. horrible pillows.
Good 7.0
Pros: It's location in the south terminal was extremely convenient. It took us all of 10 minutes to travel to the north terminal to catch our flight
Mediocre 3.0
Pros: Nothing. After showering the bathroom couldn't be used as the floor was wet and water would be tracked over the postage stamp sized carpeting. Having to crawl over my partner to get to the bathroom, and having to navigate around our luggage was rediculous
Cons: I now know what it is like to be incarcerated. Although I was only looking for simple overnight accommodation, this was nothing more than an overpriced cubicle. I should have chosen the Premier Inn also located at the airport.
Good 6.8
Pros: it was IN the airport terminal
Cons: The terminal is DEPRESSING. No WINDOWS! It’s like a little luxury prison cell. There was no private area in the hotel to do online work, went to one of the more human feeling pub-like restaurants.
Good 6.5
Pros: Superb location in the terminal however although it has great technology the TV wouldn't work and despite a replacement remote still nothing. They did offer to give us another room but we had unpacked by then, a bit bright from outside lights on top floor. Very quit despite its location.
Bloc Hotel London Gatwick Airport - Gatwick
Rated no. 8
8.5
Excellent 8.5
Based on 7,783 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.4
Facilities
6.3
Location
9.7
Overall
7.0
Overall 8.5 Excellent
Based on 2,242 reviews
Cleanliness
8.9
Comfort
8.4
Facilities
6.3
Location
9.7
Overall
7.0
Cleanliness
8.6
Comfort
7.9
Location
9.5
Services
7.8
Staff
8.3
Cleanliness
8.8
Comfort
8.5
Location
9.6
Services
8.2
Staff
9.0
Cleanliness
9.2
Comfort
8.8
Location
9.8
Services
8.6
Staff
9.0
Cleanliness
8.9
Comfort
8.4
Facilities
6.3
Location
9.7
Overall
7.0
Cleanliness
8.7
Comfort
8.1
Location
9.6
Services
8.0
Staff
8.9

Excellent 8.0
Pros: staff very kind
Excellent 8.0
Cons: Just a little bit hot
Okay 5.0
Pros: Location
Cons: Very noisy and very hard to control the heat in the room.
Excellent 10.0
Pros: It's very close to departures and arrivals, it's perfect for a quick stop before or after your trip. Loved it.
Excellent 10.0
Pros: Quick convenient no fuss no frills economical accommodation for a few hours sleep between connecting flights. Used the Yotel in Paris previously so it was a no brainer to use the Gatwick Yotel overnight before my connecting flight to Greece.
Cons: Everything was fine - no complaints although a self service coffee / tea facility would be better. You need to request a drink from the receptionist at “Mission Control” .
Good 7.4
Pros: I was too tired after 12 flights. All I wanted to do was sleep
Excellent 9.2
Pros: Very comfy bed, loved the fact I had the telly in my bed cubicle. The lighting. The comfort of being inside the terminal. The complimentary drinks were a plus. I used my personal travelling mug Staff helpful and friendly.
Cons: They don't have a small suitcase storage, not sure if my room was for one occupant only, two could fit but not if they both have bags. Also a small waiting room to sit down and drink a coffee would be nice. A bit too expensive.. :(
Okay 4.2
Pros: Location, cleanliness
Cons: So small and tight I wasn't able to open my bag
Excellent 8.0
Pros: On site at the airport, so easy.
Cons: Spartan, but for all that, it's had everything you need and is reasonably comfortable.
Excellent 10.0
Pros: Clean, friendly, good value for money. Extremely convenient.
Excellent 8.2
Pros: Clean, convenient, unexpectedly quiet. Great for 1 or 2 nights max. Great if you just need a place to crash.
Cons: Charged me a 20% premium to check-in 2 hours early, when there was plenty room availability. Didn't allow me to turn off A/C.
YOTELAIR London Gatwick - Gatwick
Rated no. 9
8.5
Excellent 8.5
Based on 2,242 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.6
Facilities
9.3
Location
9.5
Overall
9.0
Overall 8.4 Excellent
Based on 6,505 reviews
Cleanliness
8.9
Comfort
8.6
Facilities
9.3
Location
9.5
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
7.6
Overall
9.3
Cleanliness
8.8
Comfort
8.5
Location
9.5
Services
8.1
Staff
8.2
Cleanliness
8.3
Comfort
9.0
Facilities
9.6
Location
8.3
Overall
9.6
Cleanliness
9.0
Comfort
8.7
Location
9.6
Services
8.2
Staff
8.4
Cleanliness
9.0
Comfort
8.7
Facilities
8.0
Location
9.6
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Facilities
8.6
Location
9.5
Overall
7.0
Cleanliness
8.7
Comfort
8.3
Location
9.4
Services
7.8
Staff
8.1

Excellent 9.0
Pros: Room service food was excellent
Excellent 8.0
Pros: Clean , simple , and convenient.
Excellent 10.0
Cons: Very clean
Excellent 8.4
Excellent 8.0
Excellent 10.0
Excellent 10.0
Excellent 9.2
Excellent 10.0
Excellent 9.4
Pros: Convenient location for one night stay at the airport ... bar and restaurant were convenient and adequate ...
Excellent 10.0
Pros: Location, convenient, amazing hot breakfast, it was freat
Cons: Only 1 elevator was working
Excellent 8.0
Pros: Location is perfect, walk to north terminal short and all inside. Close to all airline check-ins.
Excellent 9.0
Cons: Would have liked a mini fridge
Excellent 9.4
Pros: Location was perfect.
Cons: The “eggs” at the the breakfast buffet were not really eggs and tasted horrible, but all the other food was great. And the hotel was clean and conveniently located.
Excellent 9.0
Pros: Considering where it is located, VERY QUIET!
Good 6.0
Pros: Location, location, location!!!
Cons: The room was hot and the a/c did not work.
Excellent 8.2
Pros: A hotel attached to the departure terminal should be a thing in every major airport. So convenient for extended layovers.
Cons: The AC in the room either didn't work or didn't work very well. The room never achieved the temperature set on the thermostat. The staff attempted to fix it from somewhere outside the room but we didnly notice a change. We were too tired from traveling to deal with it any further and just slept.
Excellent 10.0
Pros: Location, clean, neat, new facility and room. Very nice lounge downstairs.
Excellent 10.0
Pros: As soon as I arrived at the Gatwick airport there were signs directing me to the sky bridge and into the Hotel. The staff at the front desk checked me promptly. The room was very clean and modern. Check out was quick.
Excellent 8.0
Pros: Convenience and proximity to south terminal. Train to terminal.
Excellent 10.0
Pros: Location was the #1
Excellent 10.0
Pros: I was tired from travelling. Room was perfect, I slept well, etc. Also leisurely breakfast, good selection, good room.
Cons: 0 complaints
Good 7.0
Pros: The location is excellent, the rooms are clean comfortable.
Cons: Its a shame that the bar / restaurant was very cold (in character) not welcoming and was like an airport waiting room. it has so much potential with very little effort (human kind) it could be made welcoming. The breakfast buffet was good.
Excellent 10.0
Pros: In terminal, comfortable, good breakfast and helpful staff
Cons: ideal for quick short stay, no complaints
Excellent 9.0
Pros: Convenience for airport and breakfast
Cons: No
Excellent 10.0
Pros: Convenient to Terminal , very quiet room with excellent facilities.
Okay 5.0
Pros: Nothing much
Cons: Nothing much
Excellent 9.7
Pros: Great location for an overnight connection. Clean, comfortable rooms, good breakfast
Okay 5.1
Cons: I booked for 2 nights, flight problems lead to me missing my first night and arriving very late the next. On arrival I was lead to believe my booking had been canceled and the hotel was full After 2 hours I was given a room and my booking re-instated. Why was this necessary, I had a booking, I arrived, to wait until 3:30am to be given my room was almost unbelievable.
Excellent 10.0
Pros: Check-in was quick and easy, room was very clean and new, despite being attached to the airport it was extremely quiet, and the wifi was excellent. The included breakfast was fantastic - huge and varied - much appreciated before an early morning flight. Also had dinner in the same lounge area the night before and all of the staff who served us were lovely. Highly recommend this hotel and will stay again.
Cons: The only negative I can come up with is that it is in the north terminal and I was flying out of the south, but that's hardly much of an issue because the tram between the two is all of a 3 minute walk from the hotel door.
Hampton by Hilton London Gatwick Airport - Gatwick
Rated no. 10
8.4
Excellent 8.4
Based on 6,505 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
7.9
Overall 8.4 Excellent
Based on 1,700 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
7.9
Cleanliness
8.8
Comfort
8.7
Location
8.7
Services
8.5
Staff
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
8.8
Comfort
8.7
Location
8.7
Services
8.4
Staff
8.8
Cleanliness
8.8
Comfort
8.5
Location
8.4
Services
8.3
Staff
8.4
Cleanliness
8.7
Comfort
8.5
Facilities
8.6
Location
8.3
Overall
7.0
Cleanliness
8.4
Comfort
8.2
Location
8.1
Services
7.9
Staff
8.4

Good 6.0
Pros: The COVID precautions were good, and overall the hotel seemed fairly clean, facilities were adequate, some staff were friendly.
Cons: Really awful damp smell in the room, actually made all the clean clothes in my suitcase smell and I had to rewash them all! Breakfast arrangements were unclear, and some members of staff were very abrupt and rude.
Excellent 9.0
Pros: Didnt have breakfast ..left at 5am
Cons: More milk
Excellent 10.0
Pros: food & room
Cons: cost of car park
Poor 1.0
Pros: Good location close to the airport.
Cons: Room wasn’t cleaned properly. Found an old sock on the floor under the bed. Breakfast was served all wrong and when asked why we were told it’s because we were late collecting it which wasn’t the case as we had stated our breakfast collection time for 9am when checking in the day before and weren’t told that they finish the breakfast service at 9am apparently. Lack of communication and no apology until another member of staff intervened and sorted it out.
Excellent 8.0
Pros: Close to work
Cons: None
Excellent 10.0
Pros: Great service at reception and restaurant day and night, they were friendly and helpful. The room was very clean and comfortable and it is just a few minutes taxi journey from the North Terminal.
Good 6.0
Pros: Only room service
Excellent 8.0
Pros: All important needs were there. Lots of places to place things and good sized TV. Roomy space.
Cons: My room 306 had two windows facing a brick wall which made the room very dark. Not good building practice obviously
Good 7.2
Excellent 9.0
Pros: Clean and modern room.
Cons: Tried calling front desk once to get another towel and later for a wake up call. They never answered the phone.
Excellent 9.0
Pros: Hotel employees were particularly helpful. We needed to receive some packages, and store some luggage: they helped everything go smoothly! Thanks again!
Excellent 9.1
Pros: The hotel location is very good for access to Gatwick airport, very convenient. It’s a very no nonsense type of place, efficient staff, clean comfortable room. I have used it numerous times in the past and currently use it regularly for both business and leisure flights from Gatwick. The hotel has just recently undergone a refurbishment, modernising many of its rooms.
Okay 5.0
Cons: It said there was shuttle service, however it wasn't free £3 pp each way. Taxi might be cheaper than the shuttle for two or more people from North terminal. It stops at two other hotels before the Holiday Inn. I'll stay closer/on terminal next time.
Okay 4.0
Pros: Free shuttle from airport is best feature. Had to pay extra with reservation to get breakfast included. No other amenities included in description for extra 20 UK pounds/dollars/whatever.
Cons: Got room online for teen son stranded at Gatwick. Unable to phone hotel blocked no. Charges apply? Front desk refused to print/fax emergency form for him, office is closed 5 pm?! No customer service. Travel agent had to intervene from USA, unbelieva
Excellent 8.5
Okay 4.0
Pros: Availability to get to Gatwick Airport
Cons: Cost of parking my car even though you are a paying guest of the hotel, we have used the holiday inn hotel group on our every visit to the UK and i have never been required to pay. Only 1 hand towel, 1 bath towel and 1 face cloth in the bathroom for 2.
Excellent 8.0
Pros: Better tham expected. Clean room, looked like recently refurbished. Hotel functional for airport overnight. Staff doing its job. Friendly hotel employees at breakfast and night shift lady at the reception.
Cons: Coffee at breakfast was really bad. Bought another one in Bar and it was the same. Way off from Starbucks.
Excellent 9.0
Pros: Updated lobby area.
Cons: Nice hotel just a little old.
Excellent 10.0
Pros: met expectations plus more
Cons: nothing
Okay 4.0
Pros: Staff was great . Not their fault if quality of the hotel is so so
Cons: Dirty stained bath tub and wash sink, No free airport shuttle Breakfast not included Expensive and average quality .
Excellent 10.0
Pros: Great all around. Dinner in the restaurant was delicious as well.
Good 7.7
Pros: Location
Cons: Beds could be more comfortable.
Excellent 10.0
Pros: The front desk staff so courtious and helpful in accomodating our need for the room we requested on our checking in at late hours. ..they even provided welcome packet thst include water bottles chocolates and other things.
Poor 1.0
Pros: Nothing.
Cons: The fact that it charged for the shuttle ride to the airport and the costs associated with the rooms were astronomical.
Excellent 8.8
Pros: Comfortable bed, very close to Gatwick
Cons: When you first pull in there are cars everywhere. They are parked on the double yellow and the grass so it looks like it's going to be difficult to park. Then you pull around back and there is a HUGE, almost empty car park. I guess people are just too lazy to see that there is also an entrance to the hotel at the back.
Excellent 9.6
Pros: As expected for a Holiday Inn, staff was fantastic, great location if you want a quick overnight hotel for an early morning flight. The GBP3 shuttle bus only takes about 15 mins from Gatwick South and only 5-10 from the hotel to Gatwick South. All in all, a great bargain for only GBP49.
Cons: The room did not have a minibar/minifridge, which was a pain because I had some things I wanted to keep fresh for the next day flight. Also, very little free tv channels compared to their "100+ channels" advertising. The mattress wasn't what you would get at a 5 star (obviously), but definitely better than your average budget hotel.
Holiday Inn London - Gatwick Airport - Gatwick
Rated no. 11
8.4
Excellent 8.4
Based on 1,700 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.8
Facilities
6.4
Food
9.5
Location
9.1
Overall 7.9 Good
Based on 10,531 reviews
Cleanliness
8.0
Comfort
7.8
Facilities
6.4
Food
9.5
Location
9.1
Cleanliness
6.0
Comfort
8.0
Facilities
4.0
Location
8.0
Staff
6.0
Cleanliness
6.8
Comfort
7.0
Facilities
6.0
Food
8.5
Location
8.8
Cleanliness
8.0
Comfort
7.9
Location
9.2
Services
7.5
Staff
8.3
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
10.0
Cleanliness
7.1
Comfort
6.8
Facilities
6.0
Location
8.8
Overall
7.0
Cleanliness
7.9
Comfort
7.7
Location
9.1
Services
7.4
Staff
8.2
Cleanliness
8.3
Comfort
8.2
Facilities
4.0
Location
9.3
Overall
4.0
Cleanliness
7.9
Comfort
7.8
Facilities
7.0
Food
10.0
Location
9.0
Cleanliness
7.6
Comfort
7.5
Location
8.9
Services
7.1
Staff
8.1

Good 7.0
Cons: Requested documents didn’t get printed
Excellent 8.0
Pros: Great location
Cons: Disappointing you no longer take cash might be an idea just to let people know before they arrive
Good 7.0
Pros: Really helpful staff member on reception who took time to tell me about changes to the shuttle service at Gatwick and show me how to find the covered walkway from the hotel
Cons: The room was really cold and it took til morning for it to get warm. Signage for reception is very poor when you enter from ground floor car drop off. That entrance doesn’t feel welcoming- more like you’ve come in the wrong entrance.
Excellent 9.0
Pros: The room was very comfortable. The hotel staff were fantastic. The organisation for meals with take away to the rooms was very well managed. The professionalism and friendly nature of the staff was very much appreciated, especially the gentlemen from Cardiff, during what must be an extremely difficult time for all concerned.
Cons: 1.The biggest problem was the transport to the North Terminal. The shuttle was suspended and the bus that served as a substitute was badly sign posted and without any clear indication of where the bus stop was. There are several levels that look almost identical and I almost missed my flight as a result. My suggestion would be a sign that said SHUTTLE BUS TO NORTH TERMINAL. EVERY 12 MINUTES. Why is that so difficult? 2.The shower was beautiful but a little deficient as far as water pressure and temperature was concerned. 3. A few guests were moving around the hotel without masks.
Good 6.0
Pros: Location handy for Nortb terminal although shuttle train wasn't working and we had to wait 15 mins for shuttle bus in the freezing weather.
Cons: Too cold because the hotel had low occupancy because of Covid. They didn't heat thd rooms. The aircon wouldn't go above 25c and it was -3c outside. Took ages for the room to warm up.
Okay 5.0
Pros: bed good,nice enough room.
Cons: cold...couldnt turn heating up...tea,coffee good but no cups
Excellent 9.2
Poor 1.0
Pros: Didn't have to take a car to the hotel, but the walk was significant.
Cons: This was the most uncomfortable bed I've ever slept in in a hotel. I called the front desk, but they would not move my room. The manager said he would send a pillow topper, but he never did. NOT a good sleep/stay. Will NOT stay there again.
Excellent 8.0
Pros: The staff was very good and friendly and efficient.
Cons: We were not overly impressed with the quality of the room itself did not feel like a 4 star hotel. I would recommend this hotel because it is at the south terminal of Gatwick so easy to get to and from flights.
Excellent 10.0
Pros: Near airport. Got an upgrade. Hassle free.
Cons: No
Good 7.7
Pros: Comfortable room Easy access to airport
Cons: Food was expensive and not very good Staff in sports bar not very friendly
Okay 4.0
Pros: Linens and beds! And walking to he airport.
Cons: Dirty..... was not very clean.
Excellent 10.0
Excellent 10.0
Pros: Friendly staff, amazingly wonderful bed with perfectly crisp yet soft linens. Convenience of walking to Gatwick for my early morning flight.
Cons: Nada.
Excellent 9.0
Pros: It was located at the airport and very easy to find
Okay 5.0
Cons: I book in and go to my room to find there's someone else in it already! The staff were very good and found another room for me.
Excellent 9.0
Pros: Location is so convenient for the airport
Cons: No
Good 6.0
Pros: Very handy for the airport
Cons: Very tired hotel. Needs some updating.
Excellent 10.0
Pros: The service was spectacular!
Excellent 9.7
Excellent 10.0
Pros: It is so convenient to the Gatwick Airport. Highly recommend!
Cons: N/A
Excellent 10.0
Pros: The location is the best. Right in the centre of everything. Food was good, help full staff and room was great.
Cons: They don't provide iron and it's 3 euros per shirts to get iron. It's kinda a expensive side.
Excellent 10.0
Pros: Location
Cons: Dirty/stained chair in bedroom, poor shower pressure.
Good 7.0
Pros: POSITION
Good 7.0
Pros: Location
Cons: Bathroom needed some repair, Advertised Wifi, however only available if you are a rewards member or if you paid...not the way it is advertised
Excellent 10.0
Pros: I liked the fact that this hotel was literally a minute away from the airport. The concierge packed our luggage onto the airport trolleys and showed us the hallway that connected the hotel to the airport and before we knew it, we were at the terminal.
Poor 1.0
Pros: Excellent staff/location
Cons: Dirty old corridors/rooms/mold in bathroom shower/stained worn out carpet/HORRIBLE wire coil beds!
Okay 5.0
Pros: The lobby was nice and walking distance to airport.
Cons: The carpet in the hallways had duct tape covering all the seams-really tacky! The room was really old and outdated. Very subpar for what I would expect for a Hilton.
Excellent 9.2
Pros: Excellent location - very convenient to catch my early flight the next morning. Receptionist on arrival was very pleasant and helpful. Furthermore I was extremely happy as I arrived a few hours before the 15.00 check in time and a room was ready and waiting for me. Hassle free check in :)
Cons: The bathroom sink tap was oddly placed too close to the edge of the basin, so water would go all over the sink top.
Okay 5.0
Pros: the rooms were larger than other hotels at this airport.
Cons: It was an extremely long walk with my luggage to the hotel but I realize that cant be helped however they then booked me in a room that was a 10 min walk from the front desk. They knew it was long and didnt help with my bags.
Okay 5.0
Pros: It is in Londons Gatwick airport which is perfect when you have an early morning flight. It is also in the train station, so you are able to catch a train into Victoria Station and then the underground TUBE trains in downtown London.
Cons: Was quite run down. Hallway carpets dirty and ripped. Bathrm plumbing very poor -knob missing to turn on shower, had to bend low to wash myself. Sink faucet had one speed- full blast so clothes got wet when washing up. No mouth rinsing glass. TV old.
Okay 5.0
Pros: In relation to the airport, it's perfect for an overnight stay, at the right price.
Cons: The staff was not very helpful, not bad, just not hospitable. There's also no tea/coffee/water in the room which is weird for a four star hotel. Very little amenities, so it didn't feel worth the price.
Okay 5.4
Pros: When I reserve into a Hilton I’m expecting a certain standard. This hotel falls far short of that expectation. It really needed an upgrade years ago! So yes, they save money by not upgrading but their brand suffers substantially!
Good 6.0
Pros: I liked the location.
Cons: Couldn't charge phone next to bed because there were no outlets. I needed to charge my phone, but wanted to have it next to me in bed. This may seem minor, but it was very irritating. Lots of noise in the corridors. I wanted to turn on lamp next to bed only, but only option was wall switch, which turned on every light in the room. I didn't want every light on. Food options are very expensive, at the hotel and inside the airport. There is a very nice Indian cuisine restaurant, Jai Ho, outside the airport complex in Horley that is a short walk away. I highly recommend it.
Good 6.5
Pros: Location. Staff were friendly and helpful.
Cons: Lacks child friendly entertainment. Require some renovation, the tiles in the bathroom looked like they were about to fall off the wall and the thrown floor was sticky!
Excellent 10.0
Good 6.0
Cons: The hotel is tired. Thankfully, I was upgraded to a newer room. Mattress is super hard. To get to the room, you must walk tons. The hotel needs serious renovation. Because options are limited for overnight flight.
Good 6.8
Pros: Great location
Cons: A little pricey!
Okay 4.0
Cons: Restaurant way over priced. Not many options for a reasonable, casual meal.
Okay 5.7
Cons: Our reservation was not in the system. They did not give us access to Internet for our booking but we understood that free Internet would be included based on the booking criteria.
Okay 4.0
Pros: Location and staff
Cons: very old decor in room and bathroom, the bed was uncomfortable, missing towels and only one set of pillows were provided
Okay 4.2
Pros: Proximity to airport
Cons: The hotel is terribly maintained. Had to switch rooms twice due to bathroom related maintenance issues. They finally put me in a decent room on the executive lounge, which was OK but even that had its issues. AC was terrible and the spacing between the bathroom sink and faucet was very awkward, making it difficult to effectively wash your hands. All in all a pretty bad hotel. The staff was nice though.
Good 7.7
Pros: The best part of this hotel is that it is so close to the London Gatwick hotel it may as well be a part of it. Very convenient!
Cons: There could be a few more amenities to may the stay more memorable.
Excellent 10.0
Pros: Location and very comfortable bef
Cons: Everything is fine for me
Okay 4.6
Pros: The staff was incredibly kind and helpful.
Cons: We could only find one working ice machine in the hotel. The bed bugs we encountered weren't very pleasant either.
Okay 5.6
Pros: The convenience of the location, the beds were very comfortable.
Cons: Our air conditioner was broken when we arrived and the room was incredibly hot. The engineer was very nice and apologized quickly and requested a room change. It then took concierge a further hour to relocate us (10 rooms down the hall). At which point our children were completely starving and exhausted. The food in the garden restaurant buffet was mostly good, though expensive, but we were seated in a dark corner because we were a family, where the staff were already setting the tables for breakfast around us. Service was polite but very slow and waiters were unaware of the fact that children ate for free.
Hilton London Gatwick Airport - Gatwick
Rated no. 12
7.9
Good 7.9
Based on 10,531 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.5
Facilities
4.0
Location
8.4
Overall
2.0
Overall 7.7 Good
Based on 768 reviews
Cleanliness
7.9
Comfort
7.5
Facilities
4.0
Location
8.4
Overall
2.0
Cleanliness
7.8
Comfort
7.4
Location
8.2
Services
7.3
Staff
8.3
Cleanliness
1.0
Location
1.0
Overall
2.0
Staff
1.0
Value for money
1.0
Cleanliness
7.7
Comfort
7.2
Location
8.5
Services
7.2
Staff
8.0
Cleanliness
7.7
Comfort
7.4
Location
8.4
Services
7.2
Staff
7.8
Cleanliness
8.2
Comfort
7.8
Facilities
4.0
Location
8.5
Overall
2.0
Cleanliness
7.8
Comfort
7.7
Location
8.3
Services
6.9
Staff
8.1

Excellent 8.0
Pros: The room was clean and warm.
Cons: Unfortunately the place was closed at this time and we do not have access to the restaurant and we have to get food from outside.
Excellent 9.0
Pros: Everything was as expected and the staff were welcoming and friendly
Cons: No fault of the hotel but, due to Covid, there was no breakfast. However, we were allowed to park for nothing overnight
Excellent 9.0
Pros: Nice room and very clean - good value for money for a night near Gatwick Airport.
Cons: Noisy street, but got much quieter at night
Poor 1.0
Pros: Nothing
Cons: Everything was filthy, the kitchens were appalling. We were supposed to have breakfast provided. Told evening before we could help ourselves to cornflakes. A shock to see the utter appalling state of kitchen. We did not eat, risk of food poisoning. We would recommend taking this hotel off your site as other clients will receive the same treatment. Thank goodness we refused eating an evening meal there.
Good 6.0
Pros: The price and the fact that the owner let us back in when we managed to lock ourselves out at 4.45 am
Cons: I think the vast majority of customers here will have booked for its proximity to Gatwick Airport and for the fact they advertise an airport shuttle service. The shuttle bus wasn't running, and the hotel is not what I'd imagined an airport hotel to be like i.e. Open and manned 24 hours. The front door is key coded and we were never told the code, the back door is a fire exit which can easily be blown shut behind you by a gust of wind. The hot tap in the bathroom (Room 10) did not work. This hotel is very inexpensive, and you get what you pay for.
Poor 1.0
Pros: Just location, price is ok .
Cons: Picture are not same in reality, dirty place , called the owner with no answer, I was very disappointed.
Mediocre 2.0
Okay 4.0
Pros: The staff was wonderful and the place was very clean.
Cons: It is not the quality of a 4 star hotel it’s advertised as. Charged extra for breakfast & shuttle. Room small, cheap bed . More like a 2.5 star.
Mediocre 3.0
Pros: Location
Cons: Difficulty understanding the staff over the phone. Did not have good reception on Wi-Fi in the room. There was a charge for shuttle pick up at the airport and drop off that was not indicated on the email notifications. There are no outlets near the bed.
Excellent 10.0
Pros: The joyfull staff members, even at 3 am!
Okay 4.0
Pros: Tea maker in room
Cons: Reception and bar ateas stank. Wifi inadequate to use in room - had to go to bar area to get signal. Hotel advertises a shuttle service. However the pickup at airport is "on request" . That doesn't work for me - coming from Canada - I did not have UK phone capabilities. Hollow offer.
Mediocre 2.0
Pros: Location
Cons: Old and in desperate need of upgrading. I read on the internet there was a free fill English breakfast. Was told by waiter nothing was free and he shrugged his shoulder when I said the website states free full English breakfast.
Acorn Lodge Gatwick - Horley
Rated no. 13
7.7
Good 7.7
Based on 768 reviews
Details
Reviews

Cleanliness
4.7
Comfort
7.1
Facilities
6.8
Food
3.0
Location
4.8
Overall 7.6 Good
Based on 27 reviews
Cleanliness
4.7
Comfort
7.1
Facilities
6.8
Food
3.0
Location
4.8
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
5.0
Overall
7.5
Cleanliness
4.5
Facilities
8.5
Food
3.0
Location
5.0
Overall
7.7
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
4.0
Overall
2.0
Cleanliness
5.5
Comfort
8.6
Facilities
7.3
Location
5.3
Overall
8.3
Cleanliness
7.6
Comfort
8.0
Facilities
8.0
Location
7.6
Overall
8.0

Okay 4.8
Good 7.4
Pros: The room and bed were fine
Cons: My supper of half a chicken with slaw was inedible .The chips were soggy and cold,the chicken was dry and overcooked and serving it on a bed of lettuce made sure it was luke warm .Very disappointing.
Excellent 8.1
Excellent 10.0
Pros: convenient to the airport
Mediocre 2.2
Cons: Dirty
Good 6.5
Pros: Complimentary breakfast buffet was great. Bed was decently comfortable.
Cons: Room had an old musty/mouldy smell. Wifi was free for only 30 min. Towels didn't smell clean. Room overall needed to be updated. Stayed here because we had a flight layover overnight out of Gatwick and thought we could just walk to to hotel, but it's actually about a 5 min cab ride from airport.
Excellent 8.8
Pros: The room was very clean and seemed to have been recently updated. I like that there was decaf coffee avail. The people at Reception were especially helpful.
Cons: No tissues, toiletries or hairdryer in room
Good 7.1
Pros: The reception staff are always really nice and in the mornings and it's always nice and calm in the restaurant for breakfast. They have a good range of breakfast food and a 24hr bar so there's always somewhere to go other than your room
Cons: The towles smelt like curry Which was off putting and house keeping were quite rude. The main issue is that there's nothing to do or anywhere to go in the area. You have to get a bus or taxi everywhere you go.
Travelodge Gatwick Airport Central - Gatwick
Rated no. 14
7.6
Good 7.6
Based on 27 reviews
Details
Reviews

Cleanliness
7.0
Comfort
6.9
Facilities
7.1
Location
7.9
Overall
6.0
Overall 7.0 Good
Based on 5,625 reviews
Cleanliness
7.0
Comfort
6.9
Facilities
7.1
Location
7.9
Overall
6.0
Cleanliness
6.8
Comfort
6.7
Location
7.8
Services
6.4
Staff
7.3
Cleanliness
9.0
Comfort
10.0
Facilities
7.0
Location
9.0
Overall
9.0
Cleanliness
7.0
Comfort
6.8
Location
7.9
Services
6.5
Staff
7.4
Cleanliness
7.1
Comfort
7.0
Location
7.9
Services
6.7
Staff
7.4
Cleanliness
7.0
Comfort
6.9
Facilities
7.1
Location
7.9
Overall
5.7
Cleanliness
6.7
Comfort
6.5
Location
7.7
Services
6.1
Staff
7.1

Mediocre 2.0
Mediocre 2.0
Pros: Not a lot.
Cons: The location was not as shown on your map and taxis did not want to go there.
Okay 5.0
Cons: WiFi service was terrible.
Good 7.0
Cons: There wasn't any toiletries ( no mini shampoos not even a mini soap) We landed late at night and only had hand luggage. Meaning we had no shower gels or shampoos. No food
Good 7.0
Pros: The staff here are friendly and my check-in was very quick and smooth. The rates were very good and the location was perfect.
Cons: No contactless payment option?! It's 2020 upgrade your card machine. The bathroom was in clean but poor condition
Mediocre 3.0
Pros: Next to Gatwick
Cons: Dingy, mediocre staff, inadequate supplies (toilet paper was scarce), over priced mediocre food, thin walls
Good 6.8
Pros: The bar ws a full floor and was pretty nice. Bath room was a good size and seemed clean.
Cons: 4 pounds for the shuttle was a bit much but that has nothing to do with the hotel directly. Tried to find a quick way to walk to the airport but wasn't able to. It was pretty quite in the hotel but the traffic from the motor way was loud. Limited wifi in the hotel, so if wifi is important not the best place. Staff was friendly and the check in ws easy.
Poor 1.0
Pros: The room was very old and dirty and had a moldy smell. The sheets and towels had some strange black fleck on them.
Mediocre 3.0
Pros: Location and bar
Cons: staff neglected to perform requested wake up call
Good 6.3
Pros: Close to airport
Cons: Nothing special, Wifi free only 20 min, after that 7£
Excellent 9.0
Pros: Basic great value Hotel. Excellent for a stop over after a late flight
Cons: No
Good 7.0
Pros: Good location to airport Good breakfast buffet, nice and fresh, good selection Clean rooms Good shuttle service to airport
Mediocre 2.0
Pros: price
Cons: everything else
Good 6.0
Cons: I felt the hotel was trying to squeeze every penny out of me, they offered internet, but for only 20 minutes, then you had to pay 7 euro for 24 hours of internet. The hotel shuttle cost 3 euro per person per trip. The rooms nice, clean, good price
Good 6.0
Pros: The hotel fit our needs. It was a convenient place to sleep while flying in and out of Gatwick. Some staff were amazing others seemed like I inconveniencing them.
Cons: I might have missed something in the advertising but I was surprised the free internet was limited to 40 minutes or the lobby and the breakfast was a paid breakfast in the restaurant. The restaurant stopped serving breakfast at 9:30
Okay 5.0
Pros: The hotel was close to the airport and helped make our travel easier since we had early flights.
Cons: I might have needed to look at it more closely before booking but I was surprised the free WiFi was 2 - 20 minute sessions in your room, or unlimited sessions in the lobby area.
Excellent 8.0
Pros: Location, overall value was good
Cons: Some trash on floor in room, smelled like smoke
Mediocre 2.0
Pros: fairly close to heathrow but the shuttle was 6$ Canadian each way, spent 48 dollars on shuttles between the 2 of us.
Cons: no air conditions, rooms were too hot to sleep, single beds instead of queen which was unexpected. very old stylings in the hotel. beds were on wheels that could not be locked and slid everywhere. no ice machine or fridge. my worst hotel experience so far
Excellent 8.0
Pros: Proximity to the aeropuerto.
Cons: Proximity to local pubs.
Good 6.0
Pros: Good price and close to the airport LGW. Easy local transportation access.
Cons: No air dryer, no tourist attraction information in reception area, No eating/food selection near by. Too far from London downtown and limited local attraction.
Okay 4.0
Pros: Closeness to Gatwick airport.
Cons: WiFi didn't work. Sofa in the room was display only.
Excellent 9.7
Pros: The bed was firm and the room was quiet & clean.
Cons: Did not like the flat pillows that gave no support to our necks.
Poor 1.0
Pros: Shuttle
Cons: It said free WiFi, not limited to 20 minutes. False advertising.
Mediocre 2.0
Cons: The male staff member was not very friendly. Someone came to the desk looking for a room and he was quite rude and brusk. The staff in the restaurant however were very helpful and friendly. The room itself was clean but barely adequate. Never again.
Excellent 8.0
Cons: Virgin wifi - even the £7 per day version - was inconsistent and spotty, dropping frequently.
Okay 4.0
Pros: Closeness to airport, Bus transfer to airport a plus. Staff very friendly and helpful. The lobby is a bit more impressive then the rooms.
Cons: So so with cleanliness, walls could use some painting. Bed up against wall not good for people with bad backs or older.small rooms, I was a bit Leary,might be bugs crawling round at night. A good paint job is needed
Excellent 8.2
Pros: 1) I loved that the price was amongst the cheapest and closest to the Gatwick Airport. Staff was friendly and helpful. 2) Its glose to the Gatwick express (South terminal) to catch express train to Victoria Station and back. I suggest buying the tickets online, its cheaper. 3) The room was clean, as well as the toilet. 4) There is a gas station next to the hotel, and it has a convenient store. 5) Shuttle to the airport passes by every 15 min.
Cons: 1) No instructions through booking company nor on their website was given how to reach the hotel with the shuttle service from the airport. It would have facilitated having this extra information upon arrival. [ FYI: when exiting the terminal (South at least) you must go down to the bottom most floor and wait at bus parking spot 8-9. There are i believe 5 buses (G1, G2, G3, I7 and I8) and depending which hotel you travel to you should use the correct one. Each way on the shuttle is £3. Another lady traveling to another hotel had specific printable information of where to get the bus shuttle and which one. ] 2) The wifi at the hotel is free, although at times it would lose connectivity and at times go out of range. The speed was around 2Mbs and had a ping of at least 500. 3) My room (418) door would close, but I wasn't able to use the security Lock bolt. I guess it would hit the door frame or so.
Excellent 8.0
Pros: The location is good. The continental breakfast was appetising and staff worked hard to meet the needs of clients. Overall it was a nice experience.
Cons: Car parking was readily available however if a client was going to stay overnight or more, the price could be reduced or included in the package at the time of booking.
Okay 4.0
Pros: Bedding was clean and comfortable. The room had a kettle and tea and coffee which was very welcome when we arrived at 1am in the morning.
Cons: It badly in need of refurbishment. The airport pick-up bus left 5 minutes early - we watched it pass. We rang the Reception at the Hotel twice but despite holding on for more than 5 minutes (at an inflated call rate)on each occasion nobody answered.
Excellent 8.8
Pros: Nice and clean hotel. Great values for money and good access to airport.
Cons: Staff at check-in could be a bit more friendly and professional.
Excellent 8.5
Pros: The food I had at the bar was good, and the staff were all really friendly and helpful.
Cons: The AC didn't appear to be working in my room (only warm air would blow out), but the window opened, so I didn't feel the need to contact anyone about it.
Airport Inn Gatwick - Horley
Rated no. 15
7.0
Good 7.0
Based on 5,625 reviews
Details
Reviews

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