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Best hotels near London Gatwick Airport
Cleanliness
9.7
Service
9.7
Location
9.6
Breakfast
9.1
Value
8.7
Overall 9.4 Excellent
Based on 1,282 reviews
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- Families
- Couples
- Solo
Cleanliness
9.7
Service
9.7
Location
9.6
Breakfast
9.1
Value
8.7
Location
9.9
Service
9.6
Cleanliness
9.5
Breakfast
8.9
Comfort
8.2
Service
9.8
Cleanliness
9.7
Location
9.5
Breakfast
9.3
Room
8.1
Service
9.7
Location
9.7
Room
8.1
Comfort
8.1
Excellent
10.0
Pros:
The host was really great, he was very helpful and nice. The location was really close to the airport but was also in walking distance to several restaurants.
Excellent
9.6
Pros:
Friendly and helpful staff. Very clean and comfortable. Great location close to Gatwick airport.
Cons:
TV was a bit small.
Excellent
9.2
Pros:
Nice and clean place close to Gatwick. Less than 5 minutes walk to several restaurants and shops. Helpful staff.
Excellent
10.0
Pros:
Beautiful Inn with very accommodating staff. I would absolutely stay here again.
Excellent
9.6
Pros:
Very friendly staff. Recommended great Italian restaurant near by.
Cons:
View of parked cars out our window...
Excellent
10.0
Pros:
We really enjoyed our overnight stay. The property was easy to find, the parking for the car was right at the door and check in was simple. The room was lovely and clean, the beds were comfortable with good quality bedding. The block out curtains meant we were able to get a nice sleep in in the morning. We opted to pay the extra for breakfast and I’m glad we did. The Full English was delicious and very generous in size. There was a great assortment of pastries & baked items for the Continental breakfast also. I highly recommend staying here.
Cons:
We had no problems. Everything was perfect.
Excellent
9.0
Pros:
Great value, excellent location & friendly host!
Excellent
9.6
Pros:
Very helpful staff. As a small hotel should be
Excellent
9.2
Pros:
Immacuately clean and well run small hotel.
Cons:
Everything about the hotel was great ! Only negative is that there is not much to see and experience in Horley if you don't have a vehicle.
Excellent
10.0
Pros:
Did not have breakfast but the manager recommended a great Italian restaurant for dinner!
Cons:
No complaints
$118
Breakfast
9.9
Value
9.7
Service
9.7
Food
9.5
Cleanliness
9.4
Overall 9.4 Excellent
Based on 669 reviews
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Breakfast
9.9
Value
9.7
Service
9.7
Food
9.5
Cleanliness
9.4
Breakfast
9.9
Service
9.5
Location
9.5
Room
8.6
Comfort
7.5
Breakfast
9.9
Service
9.8
Location
9.6
Room
8.9
Breakfast
9.9
Service
9.8
Location
9.4
Excellent
9.6
Pros:
The proprietors were lovely. The best part of staying there was they picked us up from the airport one day and drove us there the next for our flight out. It was so nice not to have to worry about transportation. Breakfast was made to order and very good. Bed was comfortable. Room spacious enough. Good restaurants in walking distance.
Cons:
There was a little traffic noise.
Excellent
10.0
Pros:
Beautiful place with amazing hosts, highly recommended.
Excellent
10.0
Pros:
The B&B owners were delightful. A very helpful and hard working couple.
Excellent
10.0
Pros:
Everything you would hope for when using Gatwick Airport great breakfast great location friendly staff picked up and dropped of at the Airport easy walk into town cant fault it 10 out of 10
Cons:
Nothing
Excellent
10.0
Pros:
Perfect location, really close to Gatwick airport. Free airport transfers are a major plus. Few restaurants in the local area if needed. Room was clean and tidy with all the amenities you could want. Staff really friendly and helpful. Great breakfast.
Cons:
Nothing to dislike.
Excellent
10.0
Pros:
The bed was very comfortable and the location of the property was minutes away from Gatwick
Excellent
9.6
Pros:
Comfortable, efficient room conveniently located near the Gatwick airport in the neighboring town of Horley. Made-to-order breakfast was delicious. Hosts picked us up and delivered us back to Gatwick airport. The B&B is a 10 minute walk into Horley town with a variety of restaurants.
Excellent
10.0
Pros:
Everything was cozy and wonderful about this place. The host was very courteous. They even gave me one of the bigger rooms and it was probably the best bed i slept in since the beginning of my vacation. Breakfast was delicious.
Cons:
none
Excellent
10.0
Pros:
Excellent hospitality!
Excellent
9.0
Pros:
Very welcoming host, recommended a lovely Italian restaurant. Provided transport to airport for early morning flight, thank you!
Excellent
9.0
Pros:
It is a nice oasis after travel. Excellent breakfast. Spotless rooms, friendly staff!
$171
Cleanliness
9.5
Comfort
9.3
Location
8.7
Services
9.0
Staff
9.4
Overall 9.2 Excellent
Based on 1,394 reviews
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Cleanliness
9.5
Comfort
9.3
Location
8.7
Services
9.0
Staff
9.4
Excellent
10.0
Pros:
What a beautiful little place! It seems like it’s far from the airport but it’s quite close! Maybe 5-8 min drive. They arrange a private taxi company which is way cheaper. The host was so lovely and kind. Fresh baked cookies in the room with water. The dinner menu was fabulous! Overall I would stay here again!
Cons:
It was great! No complaints!
Excellent
10.0
Pros:
The atmosphere, staff, location, price were all wonderful. The breakfast is great and I hope to stay here again in the future!
Cons:
Wonderful stay and couldn't find anything wrong with it at all.
Excellent
10.0
Pros:
Spacious and comfortable bedding. Nicer than expected breakfast. Nice staff.
Cons:
Breakfast was slower. Be sure to save time.
Excellent
10.0
Pros:
Stylish decor and fabulous staff.
Excellent
8.0
Pros:
Booked junior suite which was lovely as we met our daughter (adult) there. Bath tiny. Bedrooms luxurious. Arrived early (about 45 -50 mins) after picking up our daughter from Gatwick to be told we’d be charged extra as early. Not such a warm welcome. Disappointing as read such good reviews. Continental breakfast very nice. The host (man) not sure if manager or owner was friendly
Cons:
Lack of welcome, seemed all about the money
Good
6.0
Pros:
Very friendly staff very helpful.
Cons:
It’s not worth mentioning,
Excellent
8.0
Pros:
Close to the airport, perfect for a layover at Gatwick, staff was very friendly, room was clean and comfortable, taxis can be arranged at a discounted cost.
Cons:
I believe I was the last guest checking out so the breakfast room was a little untidy and picked over
Excellent
9.6
Pros:
Perfect for Gatwick Airport Lovely Food
Cons:
Nothing
Excellent
9.6
Pros:
The Maple Manor Hotel was a beautiful structure that was well maintained. Our room was quite clean with a comfortable bed and a powerful shower. Staff was friendly and the continental breakfast included was free, which was good for a light snack in the morning. My husband and I stayed overnight once which meant we had free parking available. A taxi to Gatwick North Terminal was £8 one way (took approximately 10minutes to get there, if so much) which was cheap in comparison to Uber. We would definitely stay there again when we’re flying from Gatwick as it’s an affordable and comfortable room that’s near to the airport.
Cons:
The room was on the smaller side but we were only staying overnight so it was fine for our needs. (Just letting readers know what to expect.) Our taxi which they ordered for 8 30am came at approximately 8 45/50am. We had put in the request when we checked in the previous day. While it may not have been at any fault of Maple Manor Hotel, it’s best to book your taxi a bit earlier than you plan to so you won’t be rushing about at the airport. (We we’re still on time for the flight.)
Excellent
8.3
Pros:
We arrived at 11.30pm after a cancelled Gatwick flight. The receptionist was welcoming and even helped take luggage upstairs. He was still present and smiling as we left at 6am the next morning. The hotel is just a 15 minute taxi drive from the North Terminal.
Cons:
As am older style mansion, there are no lifts.
Excellent
10.0
Pros:
Friendly and convenient
$145
Location
10.0
Service
9.1
Room
8.9
Comfort
7.1
Overall 9.6 Excellent
Based on 26 reviews
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Location
10.0
Service
9.1
Room
8.9
Comfort
7.1
$180
Service
9.3
Location
9.3
WiFi
9.0
Food
8.5
Breakfast
8.1
Overall 8.7 Excellent
Based on 3,554 reviews
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Service
9.3
Location
9.3
WiFi
9.0
Food
8.5
Breakfast
8.1
Location
9.6
Service
9.3
Breakfast
8.3
Cleanliness
7.9
Room
7.1
Service
9.4
Location
9.4
Breakfast
8.4
Room
6.7
Comfort
4.8
Service
9.3
Location
9.1
Breakfast
8.0
Room
5.2
Comfort
3.8
Service
9.5
Location
9.2
Cleanliness
8.3
Room
6.6
Comfort
5.0
Excellent
8.0
Pros:
Quite impressed with the property. Very helpful staff, friendly, clean and Comfortable. (I didn't have breakfast -but had a meal the previous evening which was very good. ). Also there's a Shuttle Mini bus service to Gatwick Airport which costs £6 (October 2019).
Cons:
No dislikes.
Excellent
9.0
Pros:
perfect location for the airport. friendly service. taxi run to the airport super helpful.
Cons:
the room was very hot, a little smelly and no soap - nothing that couldn't be fixed there and then I'm sure, but I arrived late and was very tired to inform the staff at the time.
Excellent
9.0
Pros:
Both dinner and breakfast were excellent The staff have all worked there for a number of years and care..... great to have found this place. Gatwick is no longer bottom choice for airport
Cons:
All good
Excellent
9.2
Pros:
The room was small but adequate, the staff were very helpful and friendly and the transfers from and to the airport we're on time and quick.
Cons:
The door to my room was hard to close. A shower in the room would be good and a bit more space. Overall the room was very small but clean and comfy.
Excellent
10.0
Pros:
Everything about this hotel is excellent, transfer to and from airport was very prompt and nice friendly staff. Will definitely book again next year.
Cons:
Nothing, they did a great job.
Excellent
8.3
Pros:
Very welcoming atmosphere, family run hotel. All the staff I met seemed cheerful and helpful. Bar snack were excellent and plentiful ( 3 scoops of ice cream with my toffee pudding !!!). Very convenient location for Gatwick Airport. Shuttle bus available
Cons:
Not a lot.....
Good
6.3
Pros:
Nice welcoming staff Fast and swift shuttle to the airport Comfortable bed
Cons:
Smell of the kitchen/cooking when entering the hotel Shower with low water pressure Describing the hotel as "fabulous" on booking.com is a bit over the top
Okay
5.0
Pros:
The location was the best thing about this hotel if we had know that we was going to be put in one of the chalet rooms we wouldn't of booked here and to make matters worse the toilet seat was hanging off would not stay in this part of the hotel again
Excellent
10.0
Pros:
Staff were brilliant will stay here again
Cons:
Nothing not like
Good
7.0
Pros:
The location is excellent. Although I arrived in the middle of the night the courtesy bus took no time at all to pick me up. Breakfast was fine but not outstanding in any way. The whole place had an air of efficiency. The bathroom was small but everything worked well and was clean.
Cons:
It's a long time since I stayed in such a small room. I had two cases and the only place I could put them in the room was up against the door. Thank goodness there wasn't a fire. That being said I was only staying one night and the room was clean, and the (single) bed confortable enough
Excellent
10.0
Pros:
Great proximity to the airport and very convenient shuttle to get to my flight in the morning. Really comfortable sleep and the staff was very friendly and helpful.
Excellent
9.5
Pros:
The staff & food was excellent and surpassed our expectations and if flying from Gatwick again I would reuse!
Cons:
Nothing really apart from noisy couple outside in the car park at 02.30 not sure if they were staff or guests! But that’s not the hotels fault!
$108
Location
9.0
Service
8.5
Room
8.1
Breakfast
7.6
Food
7.2
Overall 8.6 Excellent
Based on 27,154 reviews
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Location
9.0
Service
8.5
Room
8.1
Breakfast
7.6
Food
7.2
Location
8.8
Service
8.7
Room
8.4
Breakfast
7.6
Bar
5.6
Location
9.1
Service
8.6
Room
7.8
Breakfast
7.5
Bar
5.5
Location
8.4
Service
8.0
Breakfast
7.5
Room
7.4
Food
6.6
Location
9.1
Service
8.6
Room
8.2
Breakfast
8.0
WiFi
5.3
Okay
5.4
Pros:
Location
Cons:
Small & cramped, old room; hot (little control with room temperature) We were rushed through our breakfast because they wanted to change out the breakfast buffet....it was ridiculous. they didn’t refresh the eggs
Excellent
9.2
Pros:
Comfy bed , friendly helpful staff
Cons:
Long wait to be seated and served drinks for breakfast
Excellent
10.0
Pros:
Everything to do with this hotel was great. The room was excellent. The food in the hotel was also very good
Excellent
10.0
Pros:
The staff are always great, the hotel always clean and in the perfect location. In fact we would like to say thank you to Erachelle was very helpful on Wednesday 2nd October with our situation.
Excellent
9.0
Pros:
Location in a walking distance from the airport
Cons:
Breakfast was not included. For a price like that I would expect breakfast to be included, otherwise it's a hidden fee In my case reception offered me to prepay breakfast, in the morning it turned out it was not paid for
Excellent
9.0
Pros:
Excellent welcome and staff, good choice of food venues
Cons:
Modern rooms should have a good walk in shower, not one over the bath
Excellent
10.0
Pros:
Staff
Excellent
9.6
Pros:
Close to the terminal with a variety of restaurants to choose from located in the hotel. All made for a stress free stay.
Excellent
10.0
Pros:
VERY convenient well run hotel if catching an early flight or arriving back late.The restaurants in the quadrangle are all good BUT VERY busy. However all was not lost we had a drink at an upstairs bar which was relaxed and chilled. Then the restaurant was available .
Cons:
The Dinner eating is a wee bit frenetic which is not surprising really and if u havent booked there is little chance of getting in ! But have a drink at the upstairs bar having made a reservation at the restaurant we had abt a 40 minute wait but it was worth it...and not surprising when everyone staying there is looking for food at the same time!
Excellent
10.0
Pros:
The location was excellent for my need.
Cons:
Nothing
Excellent
10.0
Pros:
Location to airport.
Cons:
Nothing.
Excellent
9.0
Pros:
Comfy bed and the location for flights could not be better
$229
Location
9.7
Service
9.1
WiFi
8.7
Room
6.7
Comfort
5.6
Overall 8.6 Excellent
Based on 2,384 reviews
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Location
9.7
Service
9.1
WiFi
8.7
Room
6.7
Comfort
5.6
Location
9.9
Service
8.7
Room
6.3
Comfort
5.2
Location
9.8
Room
5.5
Comfort
5.4
Room
5.6
Okay
5.8
Pros:
Location
Cons:
Beds too small. Not good value for money(cost £110 even though we booked it 8 months in advance). Other standard (Proper bedrooms!)hotels just as cheap.
Good
6.3
Pros:
Bed was comfy
Cons:
Newer and clean room
Excellent
9.6
Pros:
The bed was comfy. The pillows were bouncy
Cons:
Would be hard for some people to climb up to the cabin bed .
Excellent
10.0
Pros:
Great shower. Convenient for airport. Lovely staff.
Cons:
I liked it all.
Good
7.4
Pros:
I was too tired after 12 flights. All I wanted to do was sleep
Excellent
10.0
Pros:
So convenient and staff member on desk very helpful and pleasant . Highly recommended.
Cons:
Pressure on wash basin tap too high .. got soaked
Excellent
9.2
Pros:
did not have breakfast and location was easy to find
Cons:
An additional towel to stand on.
Okay
4.2
Pros:
Location, cleanliness
Cons:
So small and tight I wasn't able to open my bag
Good
7.9
Pros:
The room was compact, comfortable and had everything I needed for a brief comfortable rest after a long flight.
Cons:
The noise levels surprised me. Having stayed in similar capsule rooms, I always found them to be quiet cocoons to rest in. Here I heard every door bang and suitcase go past. Very comfortable bed but I didn't sleep much.
Excellent
9.6
Pros:
Vey convenient for the airport. I have recommended to family likely to travel
Excellent
9.6
Pros:
Bed was SO comfy. Staff really friendly and helpful. Great location
Excellent
8.8
Pros:
Single room was extremely small but perfect for a place to sleep ahead of an early morning flight. Nice and clean with a good shower.
$205
Location
9.5
Vibe
8.8
Service
8.5
WiFi
8.4
Room
6.6
Overall 8.5 Excellent
Based on 17,476 reviews
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- Families
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- Business
Location
9.5
Vibe
8.8
Service
8.5
WiFi
8.4
Room
6.6
Location
9.4
Service
9.0
WiFi
7.2
Room
6.3
Comfort
5.8
Location
9.8
Vibe
8.8
Service
8.8
Room
6.8
Comfort
6.1
Location
9.5
Service
8.9
Room
6.0
Comfort
5.5
Location
9.3
Service
8.4
Room
6.0
Comfort
5.3
Excellent
8.3
Pros:
Does what is says on the tin!
Excellent
10.0
Pros:
Inside airport
Cons:
Hotel charged me in Usd I booked from Canada and advised to charge me in Canada in dollars hotel did not do anything about it which was more expensive than If I booked it somewhere else
Good
7.5
Pros:
Comfortable bed. A room just for sleeping.
Cons:
A cabin with only one stool to sit on except of the bed. The shower wets the whole bathroom.
Excellent
8.0
Pros:
Airport location was what we valued and what we got! Check in and check was very easy.
Good
6.7
Pros:
It was very conveniently located if somewhat hidden away, and the bed / pillows were very comfortable!
Cons:
The room was tiny, with no space to put anything. For the price we paid, we could have been afforded at least one seat!
Excellent
9.6
Pros:
Ease of check in and out clean rooms and comfortable bed
Cons:
The shower/toilet where the toilet got soaked while showering
Excellent
9.2
Pros:
Didn't have breakfast did not know this was possible at this hotel
Excellent
8.0
Pros:
Location and convenience for terminal. Check in and check out efficient
Cons:
Nothing
Excellent
10.0
Pros:
Perfect location, comfortable beds and very friendly staff!
Excellent
8.3
Pros:
Convenient for early flight and cheaper than other hotels at lgw. Clean well equipped room that was fairly compact (i.e. only for sleeping
Cons:
Light pollution from window not blocked by blind
Good
7.5
Pros:
Comfy bed, nice linen, good towels.
Good
7.9
Pros:
In the south terminal. If you need to crash and up early for a flight the next day I doubt you’ll find a hotel in a better location. It’s a 5 minute walk.
Cons:
Very utility. Very small rooms. However, it serves a purpose would be the best description.
$158
Location
9.3
Wellness
8.7
Room
8.0
WiFi
7.7
Service
7.4
Overall 8.5 Excellent
Based on 9,954 reviews
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- Families
- Couples
- Solo
- Business
Location
9.3
Wellness
8.7
Room
8.0
WiFi
7.7
Service
7.4
Location
9.1
Breakfast
8.4
Service
7.7
Room
7.6
Comfort
6.5
Location
9.2
Breakfast
7.9
Room
7.9
Comfort
7.5
Service
7.2
Location
9.3
Comfort
7.8
Room
7.7
Service
7.7
Breakfast
7.3
Location
9.5
Room
7.5
Service
6.6
Breakfast
6.5
Value
6.3
Excellent
8.8
Pros:
Very close to Westjet check-in.
Excellent
10.0
Pros:
Excellent location, just a minutes walk to the terminal. The staff were friendly and efficient and the hotel was clean and very comfortable. We used the bar and restaurant and were suitably impressed with the food and service
Cons:
The only thing I would recommend is better signage on arrival as we were a little unsure of how to access the hotel after being dropped off by taxi at the door
Excellent
9.4
Pros:
Convenient location for one night stay at the airport ... bar and restaurant were convenient and adequate ...
Excellent
9.0
Pros:
Very accommodating and comfortable staff friendly all you require for a short stay.
Cons:
Nothing
Good
7.9
Pros:
It’s location
Cons:
It’s convenience
Excellent
10.0
Pros:
Location, convenient, amazing hot breakfast, it was freat
Cons:
Only 1 elevator was working
Excellent
8.8
Pros:
Walked straight into the north terminal next to the reservation desk, then went back in to the hotel after checking in the bags for breakfast saving us queuing in the departure lounge for a over priced breakfast.
Excellent
8.0
Pros:
Close proximity to the airport. Good sized clean and comfortable room. Good parking outside hotel.
Cons:
Food expensive and very limited menu
Excellent
8.0
Pros:
Very comfy bed and excellent pillows. Good sound insulation. Could not be closer to the airport so ideal!
Cons:
Would have liked some herbal teas.
Excellent
10.0
Pros:
Everything and the location was perfect with the adjoining bridge to the North Terminal at Gatwick Airport
Cons:
The music was a bit loud at breakfast time as travelling with my brother who has autism and epilepsy . This needs to be taken into consideration in all establishments as it really does upset people with these conditions and of course their carers/family . My brother and I loved the breakfast though. Thank you.
Excellent
10.0
Pros:
Perfect Location for the North Terminal
Excellent
8.0
Pros:
The location is great
Cons:
Nothing
$198
Location
8.5
Service
8.4
Breakfast
8.1
Room
8.0
WiFi
7.9
Overall 8.4 Excellent
Based on 3,406 reviews
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- Couples
- Families
- Solo
- Business
Location
8.5
Service
8.4
Breakfast
8.1
Room
8.0
WiFi
7.9
Room
8.5
Location
8.5
Service
8.4
Breakfast
8.3
Vibe
6.2
Location
8.9
Breakfast
8.0
Service
7.7
Cleanliness
7.6
Room
7.6
Cleanliness
8.3
Service
8.3
Location
8.3
Room
7.9
Breakfast
7.3
Service
8.3
Cleanliness
8.1
Comfort
7.8
Room
7.7
Food
5.5
Excellent
9.6
Pros:
The room was amazingly spacious for an airport hotel. Beautifully comfortable beds and spotlessly clean bathroom. Couldn’t have asked for more! Staff were very attentive and friendly, especially the bar/restaurant.
Cons:
a few more smiles from the receptionists wouldn’t have gone amiss! I left my travel wallet on the counter, it had my name and bookings etc. but no one bothered to call my room to tell me they had it. Poor show.
Excellent
10.0
Pros:
Chose this hotel to avoid morning motorway madness. It worked.
Good
7.5
Pros:
The bed was very comfy and the shuttle bus service is great!
Cons:
Nothing
Good
7.9
Pros:
Staff, facilities and location
Cons:
Car park was too expensive.
Good
7.5
Pros:
Helpful and accommodating staff when checking in early
Cons:
Dinner / evening meal was surprisingly very poor - it was sooo dry and bland. My wife had fish and chips and I had a burger and chips, I would guess my wife's fish and my chips had been reheated from lunch. We did complain and recieved a discount but we would much rather have had an edible meal!
Excellent
8.0
Pros:
Well equipped comfortable room, good breakfast but expensive.
Cons:
Expensive food and drink.
Excellent
8.0
Pros:
Location
Cons:
The food was over priced.The hall way rug needs replacing on the first floor.Parking should of free because the hotel was a little over price.
Excellent
10.0
Pros:
Standard of breakfast.....
Cons:
Service charges on day / evening menu 3 cartoons of room milk for two people 6 or more would be nice
Excellent
9.0
Pros:
Clean and modern room.
Cons:
Tried calling front desk once to get another towel and later for a wake up call. They never answered the phone.
Good
7.0
Cons:
Very limited food menu
Excellent
10.0
Pros:
We thought the breakfast was very good and the dining room opened early.
Cons:
My husband wasn’t overly impressed with his dinner.
Excellent
9.0
Pros:
Hotel employees were particularly helpful. We needed to receive some packages, and store some luggage: they helped everything go smoothly! Thanks again!
$131
Bar
10.0
WiFi
10.0
Value
9.6
Location
9.6
Service
8.9
Overall 8.4 Excellent
Based on 460 reviews
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- Solo
Bar
10.0
WiFi
10.0
Value
9.6
Location
9.6
Service
8.9
Location
9.7
Value
9.7
Service
9.1
Room
6.7
Excellent
10.0
Pros:
good for gatwick and arranged for a vehicle to take my bike to airport.
Excellent
10.0
Pros:
As we were delayed coming back for 5 hours the owners very kindly left the keys outside so we could let ourselves in .Room was very nice .very cosy .we had a great night sleep .would recommend staying there it's lovley
Excellent
8.8
Pros:
The guest house is very close to Gatwick Airport, so location is excellent. There is free taxi service from the house to the airport. My room was clean.
Excellent
8.3
Pros:
Owner offers free transfers to Gatwick
Cons:
Bed was very very bouncy with roll together, didn't sleep that well
Excellent
10.0
Pros:
Lovely, comfy bed. Gave me number of taxi from airport (£4.00 cheaper than airport taxi). Easy walk into town for a meal. Taxi pickup to airport in the cost of the room. Very pleasant stay, would do again.
Good
7.9
Pros:
It was a lodge, which was convenient for a night's sleep, shared bathroom and clean. It did what it said on the tin.
Excellent
9.6
Pros:
Proprietor very kind and organised, room very comfortable and up to date with all necessary facilities, very close to the airport but nice and quiet.
Excellent
10.0
Pros:
Very personable service including a lift to the airport from the house themselves
Cons:
I was completely satisfied
Excellent
8.8
Pros:
Well located, clean and convenient - excellent value for money. Despite the fact that we didn’t interact with the hosts in person as we arrived after check in had closed, the communication via booking.com and the notes they left meant everything was seamless in terms of entry and then the transfer to the airport in the morning. Complimentary taxi to the airport was a big factor in our booking. Tea and coffee facilities in the room which were helpful for the early start.
Cons:
Nothing. It’s dated in terms of decor so some guests may not like that, same with the shared bathrooms. But that’s all advertised and you can’t complain for the price.
Good
7.1
Pros:
Masslink it is my favorite guest house. I am back often. Thank you.
Cons:
I see how the price is increase for the last two years.
$115
Location
8.3
Cleanliness
8.1
Service
8.1
Room
7.8
Breakfast
7.7
Overall 7.9 Good
Based on 540 reviews
All reviews
- All reviews
Location
8.3
Cleanliness
8.1
Service
8.1
Room
7.8
Breakfast
7.7
Mediocre
2.2
Cons:
Dirty
Good
7.1
Pros:
The reception staff are always really nice and in the mornings and it's always nice and calm in the restaurant for breakfast. They have a good range of breakfast food and a 24hr bar so there's always somewhere to go other than your room
Cons:
The towles smelt like curry Which was off putting and house keeping were quite rude. The main issue is that there's nothing to do or anywhere to go in the area. You have to get a bus or taxi everywhere you go.
Excellent
10.0
Pros:
convenient to the airport
Good
6.5
Pros:
Complimentary breakfast buffet was great. Bed was decently comfortable.
Cons:
Room had an old musty/mouldy smell. Wifi was free for only 30 min. Towels didn't smell clean. Room overall needed to be updated. Stayed here because we had a flight layover overnight out of Gatwick and thought we could just walk to to hotel, but it's actually about a 5 min cab ride from airport.
Good
7.4
Pros:
The room and bed were fine
Cons:
My supper of half a chicken with slaw was inedible .The chips were soggy and cold,the chicken was dry and overcooked and serving it on a bed of lettuce made sure it was luke warm .Very disappointing.
Excellent
8.8
Pros:
The room was very clean and seemed to have been recently updated. I like that there was decaf coffee avail.
The people at Reception were especially helpful.
Cons:
No tissues, toiletries or hairdryer in room
$96
Location
9.2
Breakfast
8.4
Service
7.4
Comfort
5.8
WiFi
5.7
Overall 7.7 Good
Based on 18,423 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Location
9.2
Breakfast
8.4
Service
7.4
Comfort
5.8
WiFi
5.7
Location
9.3
Breakfast
7.9
Service
7.6
Bar
5.4
Comfort
5.0
Location
9.1
Breakfast
8.6
Service
7.5
Comfort
5.7
Bar
4.7
Location
9.7
Breakfast
8.2
Service
7.9
Room
5.3
Food
5.0
Location
8.8
Breakfast
8.4
Service
7.4
Comfort
5.6
Food
5.0
Excellent
8.8
Pros:
Stayed here before. Convenient location. Helpful staff.
Cons:
All okay.
Good
7.7
Pros:
Comfortable room
Easy access to airport
Cons:
Food was expensive and not very good
Staff in sports bar not very friendly
Good
7.1
Cons:
Bin hadn't been emptied upon arrival. Satellite TV extends to mainly freeview. Constant noise due to the amount of people in hotel, which I assume is due to varying flight times. Wifi signal not great
Okay
5.0
Pros:
Convenient location for south terminal
Cons:
Heating did not work Dripping tap all night Toilet flush hard to operate Long delay for reception to answer calls from room Wash basin plug would not close properly
Good
6.7
Pros:
Location to airport
Cons:
Room too warm, key didn't work.
Good
7.0
Pros:
Convenient location and amenities available.
Cons:
Poor signage, dated equipment and furnishings, somewhat over priced
Excellent
8.0
Pros:
Breakfast very good, large choice. Easy access to terminals.
Good
7.1
Pros:
how close to the airport
Cons:
The bed was horrific, so hard and uncomfortable and noisy! Woke me everytime I moved slightly.
Excellent
8.0
Pros:
The location was perfect for Gatwick Airport and where we had parked the car
Cons:
The hotel is advertised as sound proofed rooms but it is not, we could hear the cars parking in the carpark which was next to our room (even after asking for a quiet room), lots of noise from the corridor. The water to fill the bath was lukewarm whilst it was boiling in the sink. My credit card was charged £20 without no explanation so i phoned from my holiday to be told it was incidentals which was not explained to me at the time of checking in
Okay
5.4
Pros:
Location
Cons:
Bed and pillows very uncomfortable Basic room no extra pillows or hairdryer. Hotel and room very dated and in need of modernisation
Okay
4.0
Pros:
Linens and beds! And walking to he airport.
Cons:
Dirty..... was not very clean.
Okay
5.8
Pros:
Breakfast
Cons:
Old bed. No shower curtain
$168
Bar
9.0
Food
9.0
Location
9.0
Service
8.3
Breakfast
7.6
Overall 7.7 Good
Based on 1,181 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Bar
9.0
Food
9.0
Location
9.0
Service
8.3
Breakfast
7.6
Food
9.2
Location
8.9
Service
8.4
Breakfast
7.3
Room
4.1
Food
9.0
Location
9.0
Service
8.5
Room
5.7
Comfort
3.9
Location
9.3
Food
9.2
Service
8.1
Breakfast
7.5
Room
4.4
Excellent
8.3
Pros:
The room was good. The staff are friendly. It is conveniently close to Gatwick airport. Transport was organised by the lodge at a reasonable rate.
Cons:
Shower cubicle very small.
Excellent
10.0
Pros:
Reasonably priced transfer to Gatwick at 3 00 am
Cons:
Nothing to dislike
Good
7.5
Pros:
Being able to leave the car in a safe place, and be transported very quickly and efficiently to and from the airport.
Cons:
Breakfast - there could have been a better selection - fresh fruit, yoghurts, cereals etc.
Excellent
8.3
Pros:
The staff were great very helpful, the breakfast was good plenty of it and the place and room were very clean.
Cons:
The sheets didn't fit the bed so it was uncomfortable and the duvet was also too small which meant the covers didn't cover us properly.
Good
7.1
Pros:
Easy to get to the airport and a helpful driver
Cons:
Little old and musty ok for one night
Excellent
8.3
Pros:
Comfortable room just near by the airport.
Cons:
We must have waited to do the Check in outside the building at night time as the recepcionist had to drive some people to the airport at the same time. Understable but not very nice for the guests (us).
Good
7.9
Pros:
No time for breakfast - had to leave at 6.30 to catch a plane, but excellent transfer service to Gatwick airport.
Cons:
My room was at the very top of 2 flights of very steep stairs; fortunately the receptionist helped me by carrying up my suitcase.
Mediocre
3.0
Pros:
Location
Cons:
Difficulty understanding the staff over the phone. Did not have good reception on Wi-Fi in the room. There was a charge for shuttle pick up at the airport and drop off that was not indicated on the email notifications. There are no outlets near the bed.
Good
7.5
Pros:
Great location and affordable for a one night stay. Everything there that was need and staff friendly and approachable
Cons:
Additional parking fee for guests..should be included in price and eliminate pesky surprises.
Excellent
10.0
Pros:
The joyfull staff members, even at 3 am!
Good
7.1
Pros:
A bit older and the carpet is quite old. The rom was a bit dark
Cons:
Close to the airport with shuttle bus runs every 30 minutes
Okay
4.0
Pros:
Tea maker in room
Cons:
Reception and bar ateas stank.
Wifi inadequate to use in room - had to go to bar area to get signal.
Hotel advertises a shuttle service. However the pickup at airport is "on request" . That doesn't work for me - coming from Canada - I did not have UK phone capabilities. Hollow offer.
$96
Location
8.7
Value
6.5
Service
6.5
Breakfast
6.1
WiFi
5.8
Overall 6.8 Good
Based on 8,532 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Location
8.7
Value
6.5
Service
6.5
Breakfast
6.1
WiFi
5.8
Location
8.4
Breakfast
5.8
Service
5.7
Value
5.2
Comfort
4.9
Location
9.0
Breakfast
6.3
Service
6.2
Food
5.5
Comfort
3.7
Location
9.1
Service
7.0
Breakfast
6.0
Food
5.7
Room
5.1
Location
8.4
Service
7.2
Value
6.9
Breakfast
5.9
Comfort
4.7
Mediocre
3.0
Pros:
Not much we had little choice as other hotels booked
Cons:
Very old property sadly in need of tlc
Okay
4.2
Pros:
We arrived at 930 and before I booked I checked to see if they had food, the website said restaurant and room service neither was open ona Saturday night, after along day of traveling. The staff was less than friendly or helpful! The walls are paper thin we could here conversations and people coughing throughout the night. I’ve stayed at Airbnb in the area with better hosts , nicer facilities, cleaner and quieter! Would not stay there again and do not recommend!
Mediocre
3.3
Pros:
Picture and the hotel is totally different
Okay
4.0
Cons:
The receptionist was v unfriendly, like he was doing me a favor. I emailed them in the morning to find out about shuttle services and didn’t receive a reply, and hassled to find my way to the hotel. I would definitely not stay there again!
Good
7.0
Pros:
good location when taking an early flight out of Gatwick. Price-Value is very good.
Good
7.1
Pros:
The location was very good, and so was the price
Cons:
Hot water was not really hot.
Excellent
10.0
Pros:
Wasn't expecting the bar & food service. Very pleasant & a good start to our holiday
Excellent
8.0
Pros:
The bed was excellent
Cons:
I ask for an iron , and i am still waiting for it
Excellent
8.0
Pros:
Repeat customer and always happy. Just one thing this visit, no early morning call. Good job I put phone alarm on. Not a big issue.
Cons:
No early morning call.
Good
6.8
Pros:
The bar ws a full floor and was pretty nice. Bath room was a good size and seemed clean.
Cons:
4 pounds for the shuttle was a bit much but that has nothing to do with the hotel directly. Tried to find a quick way to walk to the airport but wasn't able to. It was pretty quite in the hotel but the traffic from the motor way was loud. Limited wifi in the hotel, so if wifi is important not the best place. Staff was friendly and the check in ws easy.
Mediocre
3.0
Pros:
Next to Gatwick
Cons:
Dingy, mediocre staff, inadequate supplies (toilet paper was scarce), over priced mediocre food, thin walls
Okay
5.4
Pros:
Bed was comfortable
Cons:
Dining facilities
$121
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