Pros (+) Clean and comfortable
Cons (-) Breakfast but not their fault that Covid limits what they can offer.
2 stars
Best Western Knoxville Airport/Alcoa
Photos of Best Western Knoxville Airport/Alcoa
Overview
Our Best Western Knoxville Airport/Alcoa is conveniently located near McGhee Tyson Airport and less than a thirty-minute drive to Knoxville. Guests at this hotel can expect convenience, comfort, and an ideal location with proximity to important area businesses and attractions such as Arconic, Denso, the University of Tennessee, Maryville College, and the Great Smoky Mountains. Spread out in our spacious guestrooms with one king bed or two queens and a sleeper sofa featuring important comforts such as microwave, refrigerator, coffee/tea maker, work desk with ergonomic chair, HDTV with cable, AM/FM alarm clock radio, iron, ironing board, hair dryer, and Lou Coupe amenities. Start your day right with a free, full hot breakfast served daily from 6 to 9:30 a.m. on weekdays and 6 to 10 a.m. on weekends. A fresh cup of Joe is always available with our complementary 24-hour coffee/tea service in the lobby. Snacks and beverages are available for purchase in our Sundry Shop. For your convenience, we offer a free airport shuttle from 4 a.m. to 11 p.m. Park, Sleep, and Go is also available at the low price of $7 per day with your paid hotel stay. Free onsite parking is available to registered guests. Stay connected with free Wi-Fi, free local phone calls, and a free 24-hour business center. Relax in our indoor pool or get your workout on in our onsite fitness center. Enjoy the nearby golfing, hiking, and biking trails. Whatever brings you to our area, the Best Western Knoxville Airport/Alcoa is ready to make you feel at home away from home.
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Amenities at Best Western Knoxville Airport/Alcoa
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
- Business centre
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24-hour front desk
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
General
- Family rooms
- Sofa
- Telephone
- Carpeted
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
Media and entertainment
- Radio
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Fitness
- Fitness centre
Pool
- Indoor pool
Reviews of Best Western Knoxville Airport/Alcoa
7.8
Good
820 verified ratings
Wonderful
365
Very good
142
Good
124
Okay
42
Fair
48
Mediocre
33
Poor
66
Summary of reviews
Guests say
Guests appreciated the friendly service and the cleanliness of the rooms, as well as the hotel's great location near restaurants. However, many expressed dissatisfaction with the condition of the amenities, including the pool and gym equipment, and some experienced issues with the breakfast offerings and room comfort.AI-generated from customer reviews
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Score by provider
7.9 out of 10
661 reviews
7.4 out of 10
69 reviews
7.2 out of 10
5 reviews
6.7 out of 10
8 reviews
All reviews
Pros (+) Nothing
Cons (-) They charged me for a room that the reservation was canceled.
Pros (+) Friendly and helpful
Cons (-) Power went out, no information provided until checkout.
Cons (-) Checkout was at 12 They called me at 12:05 to I was supposed to be out at 12. I told them I was taking a bath and leaving. Their answer was: I CAN GIVE YOU UNTIL 12:15, AFTER THAT I WILL HAVE TO CHARGE LATE CHECK OUT I will not stay at this hotel anymore.
Pros (+) My fiance and I went for our "babymoon" as one last relaxing night before our son arrives . It was very quiet , comfortable .
Cons (-) The hot tub was the color of lake water . Very dirty . The pool was way too cold to be considered a "heated" pool . There was not any parking available , so we had to park at a nearby hotel . The Wi-Fi didn't work at all our whole stay . We had a non smoking room that stunk horribly of cigarettes , especially in the bathroom . I'm 30 weeks pregnant and did not enjoy sleeping in that .
Pros (+) Building needs some maintenance done. Back entry does not lock. Room had a loose electrical outlet.
Pros (+) Staff and location
Pros (+) I found my unit to be adequate and clean. The walls are a little thin. Overall was pleased given the price I paid. Would stay again.
Location
162 Cusick Road, Alcoa, TN 37701-3126
What's nearby
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western Knoxville Airport/Alcoa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in AlcoaGood to know
Value for money | 8.2 |
|---|---|
Distance to city centre | 2.7 km |
Nearest airport | Knoxville McGhee Tyson |
Distance to airport | 1.1 km |