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No wonder they are going out of business

Pros: Not much. Mediocre everything. Was nice that the flight was not very full.

Cons: This was an Alitalia flight. Food was awful, flight attendants were quite rude and curt. Really poor experience overall.

Classic flight that returns you to the old times

Pros: Comfortable seats

Cons: Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight.

Classic flight that returns you to the old times

Pros: Comfortable seats

Cons: Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Not comfortable flight.

Pros: we arrived on time, left on time. The crew was nice and looked after everyone.

Hour long check-in queue, then flight late.

Pros: Nice new plane (Embraer), row 4 had long seat pitch

Cons: Having arrived at the airport 2 hours ahead of the flight, there was a chaotic 1 hour wait to check in, with no queuing system and then an IT cock-up which closed the flight exactly 1 hour before departure, with passengers still in the queue. This left us rushing through the airport to the very furthest gate. Boarded 20 mins late, then the flight left 1 hour late. Very expensive ticket price too!

Lost lugage

Cons: They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday