Guest reviews
Overall rating
6.7
Good
Based on 729 reviews
Overall
6.9
Boarding
7.0
Comfort
6.8
Crew
7.4
Entertainment
5.8
Food
6.2
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.3
KLM switched to Alitalia at online check in
Pros: KLM Flying Blue App ( which I didn't get to use because they switch to Alitalia at check in)
Cons: KLM switched to Alitalia right at online check in time, which made things very confusing. Even the flight number changed. It would have helped if KLM would have let customers know this in advance.
review from
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6.3
Just OK
Pros: Boarding was on time for all my flights.
Cons: KLM switched online check in to Alitalia literally right at checking time. It was extremely unnerving, and required much more time, as I did not have an Alitalia account.
review from
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6.0
Pros: Plane was new
Cons: Plane was late
review from
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4.3
Unorganized and impolite
Pros: The helpful crew on the ground in athens
Cons: Delay, change of gate, crew on ground helpful but crew on board was not polite at all.
review from
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4.0
Small legroom, bad food.
Pros: Crew was ok..
Cons: Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey
review from
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3.0
Bad experience. This airline won't improve.
Pros: Nothing
Cons: Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey
review from
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5.6
Luggage Issue
Cons: Lost our luggage from Rome to Malta. Now, 13 hours after arrival in Malta, no one can tell us where our luggage is!!
review from
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4.3
Cons: The flight departed one hour late.
review from
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7.6
Pros: In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly.
Cons: We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess.
review from
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9.3
Entertainment
Pros: Everything else was excellent.
Cons: There was no entertainment on this flight
review from
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7.3
Short and sweet
Pros: Short flight crew was very friendly. Not many passengers so crew let us move around
review from
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5.5
Pros: We arrived in Dusseldorf, there was a wheelchair waiting thanks to AirBerlin, and the rest of the trip was excellent.
Cons: Check in was chaos. A different Alitalia flight had been cancelled so there were mobs at the check in at 4 a.m. waiting for the Alitalia personnel to appear--AirBerlin was open and staffed, but Alitalia was at least 1/2 hour late and all check in had to take place in person at the counter and no counter was specified for our flight. I had requested wheelchair assistance (I'm 80 years old with back problems), but there was none available.
review from
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7.6
Pros: In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly.
Cons: We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess.
review from
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7.3
Short and sweet
Pros: Short flight crew was very friendly. Not many passengers so crew let us move around
review from
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6.3
KLM switched to Alitalia at online check in
Pros: KLM Flying Blue App ( which I didn't get to use because they switch to Alitalia at check in)
Cons: KLM switched to Alitalia right at online check in time, which made things very confusing. Even the flight number changed. It would have helped if KLM would have let customers know this in advance.
review from
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6.3
Just OK
Pros: Boarding was on time for all my flights.
Cons: KLM switched online check in to Alitalia literally right at checking time. It was extremely unnerving, and required much more time, as I did not have an Alitalia account.
review from
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6.0
Pros: Plane was new
Cons: Plane was late
review from
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4.3
Unorganized and impolite
Pros: The helpful crew on the ground in athens
Cons: Delay, change of gate, crew on ground helpful but crew on board was not polite at all.
review from
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4.0
Small legroom, bad food.
Pros: Crew was ok..
Cons: Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey
review from
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3.0
Bad experience. This airline won't improve.
Pros: Nothing
Cons: Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey
review from
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5.6
Luggage Issue
Cons: Lost our luggage from Rome to Malta. Now, 13 hours after arrival in Malta, no one can tell us where our luggage is!!
review from
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4.3
Cons: The flight departed one hour late.
review from
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5.5
Pros: We arrived in Dusseldorf, there was a wheelchair waiting thanks to AirBerlin, and the rest of the trip was excellent.
Cons: Check in was chaos. A different Alitalia flight had been cancelled so there were mobs at the check in at 4 a.m. waiting for the Alitalia personnel to appear--AirBerlin was open and staffed, but Alitalia was at least 1/2 hour late and all check in had to take place in person at the counter and no counter was specified for our flight. I had requested wheelchair assistance (I'm 80 years old with back problems), but there was none available.
review from
Flight status
Alitalia route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
109
Amsterdam
AMS
Rome
FCO
121
Amsterdam
AMS
Milan
LIN
721
Athens
ATH
Rome
FCO
853
Abu Dhabi
AUH
Rome
FCO
1652
Bari
BRI
Milan
LIN
339
Paris
CDG
Milan
LIN
875
Casablanca
CMN
Rome
FCO
1718
Catania
CTA
Milan
LIN
421
Dusseldorf
DUS
Rome
FCO
417
Dusseldorf
DUS
Milan
LIN
110
Rome
FCO
Amsterdam
AMS
1131
Rome
FCO
Ancona
AOI
718
Rome
FCO
Athens
ATH
852
Rome
FCO
Abu Dhabi
AUH
332
Rome
FCO
Paris
CDG
420
Rome
FCO
Dusseldorf
DUS
680
Rome
FCO
Buenos Aires
EZE
590
Rome
FCO
Kiev
IEV
210
Rome
FCO
London
LHR
630
Rome
FCO
Miami
MIA
344
Rome
FCO
Nice
NCE
784
Rome
FCO
Tokyo
NRT
1663
Rome
FCO
Pisa
PSA
596
Rome
FCO
Moscow
SVO
558
Rome
FCO
Podgorica
TGD
490
Rome
FCO
Warsaw
WAW
403
Frankfurt am Main
FRA
Rome
FCO
593
Kiev
IEV
Rome
FCO
229
London
LHR
Milan
LIN
120
Milan
LIN
Amsterdam
AMS
1653
Milan
LIN
Bari
BRI
300
Milan
LIN
Paris
CDG
1727
Milan
LIN
Catania
CTA
2097
Milan
LIN
Rome
FCO
248
Milan
LIN
London
LHR
352
Milan
LIN
Paris
ORY
670
Milan
MXP
Buenos Aires
EZE
604
Milan
MXP
New York
JFK
786
Milan
MXP
Tokyo
NRT
345
Nice
NCE
Rome
FCO
785
Tokyo
NRT
Rome
FCO
787
Tokyo
NRT
Milan
MXP
353
Paris
ORY
Milan
LIN
1776
Palermo
PMO
Rome
FCO
1670
Pisa
PSA
Rome
FCO
595
Moscow
SVO
Rome
FCO
559
Podgorica
TGD
Rome
FCO
1350
Trieste
TRS
Milan
LIN
491
Warsaw
WAW
Rome
FCO
571
Zurich
ZRH
Rome
FCO
91
Malaga
AGP
Rome
FCO
801
Algiers
ALG
Rome
FCO
90
Rome
FCO
Malaga
AGP
800
Rome
FCO
Algiers
ALG
874
Rome
FCO
Casablanca
CMN
1675
Rome
FCO
Florence
FLR
400
Rome
FCO
Frankfurt am Main
FRA
422
Rome
FCO
Berlin
TXL
572
Rome
FCO
Zurich
ZRH
1682
Florence
FLR
Rome
FCO
201
London
LHR
Rome
FCO
423
Berlin
TXL
Rome
FCO
1625
Rome
FCO
Brindisi
BDS
1493
Rome
FCO
Verona
VRN
1184
Lamezia Terme
SUF
Milan
LIN
1128
Ancona
AOI
Rome
FCO
77
Barcelona
BCN
Rome
FCO
1588
Cagliari
CAG
Rome
FCO
1613
Rome
FCO
Bari
BRI
615
Boston
BOS
Rome
FCO
681
Buenos Aires
EZE
Rome
FCO
614
Rome
FCO
Boston
BOS
1583
Rome
FCO
Cagliari
CAG
2114
Rome
FCO
Milan
LIN
605
New York
JFK
Milan
MXP
1775
Milan
LIN
Palermo
PMO
631
Miami
MIA
Rome
FCO
74
Rome
FCO
Barcelona
BCN
317
Paris
CDG
Rome
FCO
1490
Verona
VRN
Rome
FCO
Top airports served by Alitalia
- Rome Fiumicino Airport (FCO)
- Milan Linate Airport (LIN)
- New York John F Kennedy Intl Airport (JFK)
- Paris Ch. De Gaulle Airport (CDG)
- Abu Dhabi Intl Airport (AUH)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Amsterdam Schiphol Airport (AMS)
- Madrid Barajas Airport (MAD)
- Catania Fontanarossa Airport (CTA)
- Los Angeles Airport (LAX)
- São Paulo Guarulhos Intl Airport (GRU)
- Düsseldorf Airport (DUS)
- Rio de Janeiro–Galeão Intl Airport (GIG)
- Naples Airport (NAP)
- Milan Malpensa Airport (MXP)
- Buenos Aires Arpt. Jorge Newbery Airport (AEP)
- Palermo Punta Raisi Airport (PMO)
- Berlin Tegel Airport (TXL)
- Bari Palese Airport (BRI)
- Belgrade Nikola Tesla Airport (BEG)
- Boston Logan International Airport (BOS)
- Sydney Kingsford Smith Airport (SYD)
- Mumbai Chhatrapati Shivaji Airport (BOM)
- Bucharest Otopeni Intl Airport (OTP)
- Cagliari Elmas Airport (CAG)
- Turin Citta Di Torino Airport (TRN)
- Kastrup Copenhagen Airport (CPH)
- Venice Marco Polo Airport (VCE)
- Lamezia Terme S Eufemia Airport (SUF)
- Bologna Guglielmo Marconi Airport (BLQ)
- Beijing Capital Airport (PEK)
- Nice Côte d'Azur Airport (NCE)
- San Francisco Airport (SFO)
- Marseille Airport (MRS)
- Victoria Seychelles Intl Airport (SEZ)
- Miami Airport (MIA)
- Barcelona-El Prat Airport (BCN)
- Palma de Mallorca Son Sant Joan Airport (PMI)
- Brindisi Papola Casale Airport (BDS)
- Seoul Incheon Intl Airport Airport (ICN)
- Chicago O'Hare International Airport (ORD)
- Florence Peretola Airport (FLR)
- New Delhi Indira Gandhi Intl Airport (DEL)
- Buenos Aires Ministro Pistarini Airport (EZE)
- Orlando Airport (MCO)
- Trieste Ronchi dei Legionari Airport (TRS)
- Detroit Metro Airport (DTW)
- Riyadh King Khaled Intl Airport (RUH)
- Las Vegas McCarran Airport (LAS)
- Beirut Airport (BEY)
- Raleigh-Durham Airport (RDU)
- Stockholm Arlanda Airport (ARN)
- Lisbon Humberto Delgado Airport (LIS)
- Bangalore Bengaluru Intl Airport (BLR)
- Jeddah King Abdulaziz Intl Airport (JED)
- Athens Eleftherios V. Airport (ATH)
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Frankfurt am Main Airport (FRA)
- Chennai Airport (MAA)
- London Heathrow Airport (LHR)
- Luqa Malta International Airport (MLA)
- Genoa Cristoforo Colombo Airport (GOA)
- Cairo Airport (CAI)
- Toulouse Blagnac Airport (TLS)
- London City Airport Airport (LCY)
- Munich Franz Josef Strauss Airport (MUC)
- Salt Lake City Airport (SLC)
- Fort Lauderdale Airport (FLL)
- Moscow Sheremetyevo Airport (SVO)
- Buffalo Airport (BUF)
- Bastia Poretta Airport (BIA)
- Brussels Bruxelles-National & other airports Airport (BRU)
- Dammam King Fahad Intl Airport (DMM)
- Ajaccio Campo Dell Oro Airport (AJA)
- Washington Reagan-National Airport (DCA)
- Montreal Elliott Trudeau Airport (YUL)
- Bordeaux Airport Airport (BOD)
- Melbourne Airport (MEL)
- Minneapolis St Paul Airport (MSP)
- Toronto Pearson Intl Airport (YYZ)
Alitalia contact information
- AZ IATA code
- 1300 551 080 Call
- alitalia.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.