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Horrible food, most uncomfortable seats I have ever sat in.

Pros: I don't think I say anything I liked.

Cons: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Horrible food, most uncomfortable seats I have ever sat in.

Pros: I don't think I say anything I liked.

Cons: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Very uncomfortable

Pros: Nothing

Cons: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.

2 hour delay on a 50 minute flight

Pros: I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset.

Cons: The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!

Awful check-in personnel

Cons: We were traveling with my 94-year-old grandfather who needed wheelchair assistance. And it took the 4th person I asked to get any assistance. The very first Alitalia person I tried to speak to was the very worst. Though her job was to check people in, she said she couldn't help me and to go to another counter. When I asked if she could please at least make a call to get a wheelchair (my grandfather was at the airport entry and couldn't walk) she made a terrible face, threw the papers on her desk around and said I had to go to another counter. When I went to the counter she pointed at, I was told again I would have to go to another counter. No offense to dog owners, but the animals that were traveling received better assistance.

Well priced flight

Pros: Cheap fares and direct flight

Cons: Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited .