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Meh

Nothing

Airline called for boarding by zones but ignored this. Website difficult to find how to book business class. Generally in attentive boarding crew

Pros: Plane departed early and arrived early. No incident.

Cons: Alitalia chose to offer no-servce flights. Not a cup of water. Passengers need to go to the back of the plane, where the attendants sit together and chat the whole flight, and ask for a (tiny) bottle. What they do during boarding is jump on anyone who would dare to place a piece of garment in the overhead bins. It comes through as a fad...

Pros: FLIGHT DEPARTED ON TIME AND ARRIVED EARLY. THIS IS PRECIOUS WHEN DE-PLANING PROCEDURES TAKE FOREVER (DUE TO COVID).

Cons: The only interaction of the crew was to distribute and pick up covid-related forms. Not even a glass of water;

Pros: We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves.

Cons: Serve at least one cup of water. It was not offered, nor available.

Pros: Nothing

Cons: The food, the entertainment

Pros: I liked nothing, and am sorry for the time i waist it with Alitalia. Especially after not letting me use the lounge even thought I am an elite plus with skyteam and Alitalia is one of the alliance member.

Cons: Applying the rules and respect my skyteam elite plus membership.

Cons: changed 2 times the departure time and I lost my train to Rapallo, having to sleep in Genova. Had to buy other ticket to Milan and loose this ticket I had bought.,...

Cons: Crew didn’t show up. They later said it that they weren’t picked up. Weak excuse since they’re probably near the airport/airline could have informed us/flight could have been delayed properly. Everyone was there, plane was locked and departure delayed by some 36-40 minutes

Cons: Strike delay. Very poor food. Cramped chairs. I flight entertainment

Pros: Boarding was ok compared to other Alitalia flights

Cons: A snack between the meals. More food options for the second meal.

Pros: Crews are nice n snacks are okay.

Cons: Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!

Pros: Snacks were okay.

Cons: Purchased my luggage fee online and for some reason they don’t have it on their computer. Had to pay a higher price at the counter and come to find out my account still got charged for the luggage fee.

Cons: El avión, en especial los baños, muy mal estado La tripulación con poco tacto para atender La comida en primera muy poco apetitosa

Pros: Nothing

Cons: Hour delay getting on the plane, after going through boarding. No explanation as to why.

Pros: Ground staff

Cons: More baggage checking counters.

Cons: Seat assignments sucked. Could not seat together

Pros: The crew was not grntle

Cons: Delayed takeoff. That happens but very poor communication about the delay.

Cons: OK flight, evening Business class

Cons: The seats aren’t comfortable, the entertainment system is finicky, not much leg room.

Pros: Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda

Cons: Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible.