Denver car hire

1 location in Denver

╳

Alamo reviews

Car hire locations

Alamo

Locations in Denver

23842 E 78th Ave

+1 303 342 7373

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Overall

8.7
Cleanliness

8.7
Comfort

8.7
Pick-up/Drop-off

8.9
Value for money

8.5

Recent reviews

10.0 Excellent

25 Apr. 2016

Amazing truck!

Pros: The truck was great, a powerful engine, and just beautiful! Great value.

7.6 Good

2 Sep. 2016

Denver Car

Pros: The car was low mileage and clean. The staff at pick up were helpful and easy to work with

Cons: The drop off in Aspen had no customer service people for ANY of the rental agencies and was not well marked and confusing. The "drop-box" location was in the arrivals section of the airport rather than the departure section. Very odd. This is more of a negative to the airport than to any one rental agency.

8.0 Excellent

13 Sep. 2016

Cons: could not return to a location in town, and instead had to return it to the airport which meant a 40 minute train ride back into town

8.4 Excellent

8 Oct. 2016

Pros: Overall was very good

Cons: Extra money for age under 25

10.0 Excellent

11 Nov. 2016

Return

Pros: It was an efficient process.

Cons: The attendants were very busy and seem to lose some of the personal interactions that leave you with warm fuzzies. Just add a smile!

8.8 Excellent

10 Jan. 2017

Review

Pros: I truly enjoyed the pick up and drop off. All Representatives were wonderful and very courteous. The windows and mirrors weren't clean. We picked up late, 11:00 pm so it would have been nice to have clean Windows. Thank you.

8.0 Excellent

7 Jun. 2017

Pros: Shuttle from the airport was great, everything went as it should.

10.0 Excellent

20 Sep. 2017

Pros: It all went smooth as clockwork and the car was great!

6.0 Good

13 Oct. 2017

Too expensive

Pros: The car

Cons: The price!

10.0 Excellent

10 May 2018

Great service

Pros: Got off the bus and walked right in. They had 5 counters open so there was no wait and the gentleman at the counter was awesome. I was in and out of there in under 5 minutes.

Cons: Nothing. They were great!

Rated no. 2

National

8.0 Excellent (941 reviews)

1 location in Denver

╳

National reviews

Car hire locations

National

Locations in Denver

24530 E 78th Ave

+1 303 342 7373

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

All National reviews

National reviews in Denver

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

customer service

credit card

pick up and drop

car was clean

car available

great car

great service

car was great

great experience

friendly staff

car insurance

great price

drop off the car

10.0

Pros: In and out had the truck I was promised. Super fast.

Cons: The price was good but still had several hidden fees and quote was $15 a day but was charged $17.10 a day. Just be transparent so people can properly budget.

Reviewed Aug. 2019

review from
10.0

Pros: yes

Reviewed Aug. 2019

review from
8.0

Quick and easy

Pros: I was in and out in 10 min. Super nice people and easy drop off

Cons: It took 5-10 min for them to open the gate to let people out. There was a line of about 10 cars just impatiently waiting for no reason. Had I not waited for the gate, I would have been in and out in less than 3 min which would have been impressive.

Reviewed Jan. 2019

review from
10.0

Great customer service!

Pros: Car was clean, comfortable, and access easy. At return, I needed to change credit cards for billing. Customer service was fast and efficient! Well done!

Reviewed Aug. 2018

review from
4.8

Don't do it

Cons: They didn't mark existing damage on the vehicle, nor did they do a walkthrough with me, now they are trying to charge me for existing damage.

Reviewed Aug. 2018

review from
4.4

Please see comments above, they relate to the Denver location.

Pros: I really have no opinion of the National location at the Colorado Springs airport location. I literally returned the truck at 5:30 AM MT (7/16), handed the keys and paperwork to a desk associate, and went into the airport.

Cons: Overall, the price I was billed at the time of turn in was significantly higher than the price I was quoted when booking the vehicle online thru the National website.

Reviewed Jul. 2018

review from
8.0

Pros: Smooth transaction

Cons: Car could be cleaner , no Bluetooth in the van , in these days unheard of.

Reviewed Jul. 2018

review from
10.0

Tahoe-a-go-go

Pros: Great SUV w/ tons of room and great features. Super-clean and quick from shuttle to check-in and back to the airport. I would definitely recommend National Car Rental to anyone looking for quality and service.

Reviewed Jun. 2018

review from
10.0

Can't Beat National for Upgrades

Pros: Emerald Club Executive

Reviewed Jun. 2018

review from
9.6

So happy

Pros: We rented this car because our flight was canceled and we couldn't wait for the airline's next flight out (it was Saturday, next flight was Tuesday) - the airline treated us like dirt, so by the time we resigned to driving home and went to get the car we were very crabby and impatient. I booked online first and couldn't reserve a time earlier than 5pm but we got to the rental shop at around 4pm. Was pleasantly surprised when the counter guy said we could take the car right away, and even more pleased when we were offered a free upgrade from compact to SUV! Counter guy was great and got us on the road quickly, car was clean and comfortable with no issues during the trip, and there were no surprises the next day when we returned the car and paid.

Cons: No comments!

Reviewed Feb. 2018

review from
9.6

weather worthy

Pros: I liked that the pick up line was short. The car worked well in the snowy weather and that we had an ice scraper! There was a return shuttle ready and waiting at our 4am return.

Cons: It was confusing as to which line of cars we were able to choose from as we were just sent out to the lot. It was cold and no one steered us in the right direction. I had to find someone to ask. Our initial flight was canceled and rebooked for the next day - our rate went up a lot!

Reviewed Dec. 2017

review from
4.0

Poor communication

Pros: Ease of rental. Walked out, got a van, and was on the road.

Reviewed Dec. 2017

review from

10.0

Pros: In and out had the truck I was promised. Super fast.

Cons: The price was good but still had several hidden fees and quote was $15 a day but was charged $17.10 a day. Just be transparent so people can properly budget.

Reviewed Aug. 2019

review from
10.0

Pros: yes

Reviewed Aug. 2019

review from
10.0

Great customer service!

Pros: Car was clean, comfortable, and access easy. At return, I needed to change credit cards for billing. Customer service was fast and efficient! Well done!

Reviewed Aug. 2018

review from
10.0

Tahoe-a-go-go

Pros: Great SUV w/ tons of room and great features. Super-clean and quick from shuttle to check-in and back to the airport. I would definitely recommend National Car Rental to anyone looking for quality and service.

Reviewed Jun. 2018

review from
10.0

Can't Beat National for Upgrades

Pros: Emerald Club Executive

Reviewed Jun. 2018

review from
9.6

So happy

Pros: We rented this car because our flight was canceled and we couldn't wait for the airline's next flight out (it was Saturday, next flight was Tuesday) - the airline treated us like dirt, so by the time we resigned to driving home and went to get the car we were very crabby and impatient. I booked online first and couldn't reserve a time earlier than 5pm but we got to the rental shop at around 4pm. Was pleasantly surprised when the counter guy said we could take the car right away, and even more pleased when we were offered a free upgrade from compact to SUV! Counter guy was great and got us on the road quickly, car was clean and comfortable with no issues during the trip, and there were no surprises the next day when we returned the car and paid.

Cons: No comments!

Reviewed Feb. 2018

review from
9.6

weather worthy

Pros: I liked that the pick up line was short. The car worked well in the snowy weather and that we had an ice scraper! There was a return shuttle ready and waiting at our 4am return.

Cons: It was confusing as to which line of cars we were able to choose from as we were just sent out to the lot. It was cold and no one steered us in the right direction. I had to find someone to ask. Our initial flight was canceled and rebooked for the next day - our rate went up a lot!

Reviewed Dec. 2017

review from

8.0

Quick and easy

Pros: I was in and out in 10 min. Super nice people and easy drop off

Cons: It took 5-10 min for them to open the gate to let people out. There was a line of about 10 cars just impatiently waiting for no reason. Had I not waited for the gate, I would have been in and out in less than 3 min which would have been impressive.

Reviewed Jan. 2019

review from
8.0

Pros: Smooth transaction

Cons: Car could be cleaner , no Bluetooth in the van , in these days unheard of.

Reviewed Jul. 2018

review from

4.8

Don't do it

Cons: They didn't mark existing damage on the vehicle, nor did they do a walkthrough with me, now they are trying to charge me for existing damage.

Reviewed Aug. 2018

review from
4.4

Please see comments above, they relate to the Denver location.

Pros: I really have no opinion of the National location at the Colorado Springs airport location. I literally returned the truck at 5:30 AM MT (7/16), handed the keys and paperwork to a desk associate, and went into the airport.

Cons: Overall, the price I was billed at the time of turn in was significantly higher than the price I was quoted when booking the vehicle online thru the National website.

Reviewed Jul. 2018

review from
4.0

Poor communication

Pros: Ease of rental. Walked out, got a van, and was on the road.

Reviewed Dec. 2017

review from

Rated no. 3

Enterprise

7.5 Good (478 reviews)

12 locations in Denver

╳

Enterprise reviews

Car hire locations

Enterprise

Locations in Denver

1550 Court Pl

+1 303 623 1281

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 14:00
Sunday	08:00 - 13:00

1790 S Broadway

+1 303 742 0048

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	08:30 - 13:00
Sunday	09:00 - 13:00

2255 Broadway

+1 303 293 8644

Monday	07:00 - 19:00
Tuesday	07:00 - 19:00
Wednesday	07:00 - 19:00
Thursday	07:00 - 19:00
Friday	07:00 - 19:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

24530 E 78th Ave

+1 303 342 7350

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

2850 W 26th Ave

+1 720 855 7167

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	08:00 - 13:00
Sunday	00:00 - 00:00

351 Broadway

+1 303 575 0044

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

4080 Quebec St

+1 303 320 1121

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

4300 E Evans Ave

+1 303 757 3475

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	08:30 - 13:00
Sunday	00:00 - 00:00

4440 East Colfax

+1 303 355 2969

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

4750 Leetsdale Dr

+1 303 399 6002

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	08:30 - 13:00
Sunday	00:00 - 00:00

6900 Tower Rd

+1 303 371 6850

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

7420 Washington St

+1 303 289 4645

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

Overall

7.5
Cleanliness

7.6
Comfort

7.7
Pick-up/Drop-off

7.3
Value for money

7.4

Recent reviews

4.4 Okay

6 Jun. 2016

Wrong pick up location

Pros: The price was decent.

Cons: KAYAK must have switched the pick up location from Denver International to downtown Denver. I discovered this the day before I was to travel. Since it was through KAYAK, I was not able to switch the reservation to Denver airport. This caused terrible delays across the board picking up the car, as well as a $50 penalty to drop off at the airport. KAYAK was a total FAIL.

2.0 Mediocre

21 Jan. 2016

Complained to corporate

Cons: Man said our car wasn't there, we were 15 minutes late so he pushed us out the door, said he had no cars they were out for maintenance despite several cars in the lot. One hour later, we could see the man still in the store across the street from the doughnut shop. Will never use enterprise or kayak for car rental again. We never got a car. We got terrible service. And several days after calling corporate, they still haven't replied. Our entire day was ruined.

6.8 Good

14 Feb. 2016

Uber/lyft too expensive

Pros: Ride was cheaper than at the airport. They did have the truck I reserved.

Cons: Uber/lyft rides to and from the airport were too expensive to make it worth while. $87 one way, and enterprise said it would be $100 to just drop off the car at the airport. Should have just saved some time by doing that. Or found regular taxi rates.

4.0 Okay

1 Mar. 2016

Pros: the manager at the final enterprise

Cons: it wasnt at the airport...also the comercial says theyll pick you up...thats a lie

2.0 Mediocre

4 Apr. 2016

Refused to rent me my car.

Pros: Nothing

Cons: My drivers license has abbreviated first name because my name is too long for New York State to print it on my license. I had secondary ID in the form of a passport. The woman refused to rent me my vehicle. Refused to put me as a driver on the vehicle when my girlfriend was forced to rent the vehicle. She then tried to sell my girlfriend all this additional insurance that we had already paid for and then instantly took it off when I confronted her about it. She was nasty and unwilling to help. Never again.

10.0 Excellent

1 May 2016

Ask for Megan at the S. Broadway store

Pros: There were a couple of timing issues with our vehicle, but sometimes that's the name of the game. In my opinion, issues happen, but it's how you fix them that matters most. Megan is the manager of the S. Broadway store and she was extremely helpful and kind. She did every single thing in her power to get us on the road in a better vehicle than we paid for, at a discounted rate. I appreciated her understanding and overall customer service and it will make me a return customer to her store.

2.0 Mediocre

9 May 2016

Cons: We reserved a pickup a week in advance. The morning of they called an said they didn't have a pickup but they had a large SUV but when we got there they sent us to another location where they didn't have anything that would work. We were moving out of state an this caused extreme issues.

7.6 Good

10 Jul. 2016

Good Car, Mediocre Service

Pros: I was on my way pretty quickly. The car was fairly new and it worked very well.

Cons: While I was literally in the middle of going through my information with the clerk, someone walks in the door and he starts taking her information! There was a fairly obvious issue with the bumper of my car that the clerk who helped me did not document on the rental agreement. When I returned the car off to a different location, the clerk who received it took issue with this defect.

4.0 Okay

21 Jul. 2016

Cons: It was reserved by Kayak the wrong day in the wrong week will never use Kayak again

2.0 Mediocre

3 Aug. 2016

Cons: HORRIBLE. Enterprise called me on Friday to confirm that I still wanted my car and continued to talk to me about how lucky I am that my car is ready because there was hail storm Friday that damaged their cars. When I landed Saturday I had a voicemail that said my car was no longer there because of a hail storm that damaged 4,000 of their cars. Two hail in two days seems very very unlikely, especially because no other cars in the surrounding area were damaged and no one else said that there was a hail storm the night before. The other people we spoke with knew nothing of a hail storm. I had to rent a car for TWICE as much because Enterprise had "no cars" I assume they double booked and gave away my reserved card. I am asking Enterprise to make up the difference in what I paid.

From $57/day

Rated no. 4

Thrifty

6.8 Good (110 reviews)

1 location in Denver

╳

Thrifty reviews

Car hire locations

Thrifty

Locations in Denver

23520 East 78th Avenue

+1 877 283 0898

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Overall

6.5
Cleanliness

7.3
Comfort

7.4
Pick-up/Drop-off

6.3
Value for money

6.6

Recent reviews

9.6 Excellent

1 Mar. 2017

Pros: Customer service was great. Car pick up and drop off quick and easy.

Cons: The car I selected was great with exception of the defroster, it was working properly. Other than that it was great.

4.0 Okay

3 Mar. 2017

Cons: Didn't find out until we got to desk that the car we booked did not meet the "traction laws" for Colorado I70! Had to upgrade to an SUV at 250$ increase. Plus the SUV was had dirty windows, bald tires, and smelled like smoke. This will be the last time we rent from Thrifty. Only reason I give it 2 stars was b/c the counter guys "knocked-off" 125$ from the cost...still not worth it

8.0 Excellent

5 Apr. 2017

Pros: Car was clean and still had the "new car" feel.

Cons: Always surprised how underpowered "intermediate" cars are. Drove over Loveland and Vail passes and the car stayed around 4,000 RPMs or more until going down hill. Thrifty proudly told me I could select any car in the "intermediate" size row but there was only one car to choose from when I went out to select my car.

10.0 Excellent

13 Apr. 2017

Pros: Great value. No problems

Cons: N/A

10.0 Excellent

19 Oct. 2018

Good job thrifty

Pros: Price

Cons: Gas tank not full when I picked up car. It was 7/8

4.4 Okay

11 Apr. 2019

Pros: The drop off was easy, but the pick up was terrible due to the staff.

Cons: I arrived late at night, and the staff person was rude to my children and I. The car that I had ordered had been given away, or was no longer available. The thrifty staff person then charge me for the upgrade To a small SUV. He wanted to give me a van, but I was not comfortable with driving that.

9.2 Excellent

25 Jul. 2019

Pros: At both checkout and checkin, the staff were very personable, friendly, relaxed, and efficient. Some of the best experiences I've had with car rental agencies! The car was very new and worked well.

5.2 Okay

13 Nov. 2019

Pros: Easy pick up and drop off.

Cons: Let customers know that they will be charged more than just the rental fee. You company past me an overdraft fee because they fail to inform me about the deposit they charge.

8.8 Excellent

25 Sep. 2016

Good Truck

Pros: Appreciated the clean, nice, new rig.

Cons: Did not appreciate the overwhelming odor of fabric freshener used to cover up the previous renter's smoker's odor. I used the truck to hunt, so that was a terrible issue and there was only this truck to rent, no other option...

3.6 Mediocre

10 Nov. 2016

Be careful in Denver!

Cons: I was charged almost twice the price of my quoted rental because the agent at the counter was to busy messaging on his phone. When I called thrifty to discuss they were extremely rude and dismissive.

From $74/day

Rated no. 5

Avis

6.7 Good (108 reviews)

6 locations in Denver

╳

Avis reviews

Car hire locations

Avis

Locations in Denver

1900 Broadway

+1 303 839 1280

Monday	07:00 - 18:30
Tuesday	07:00 - 18:30
Wednesday	07:00 - 18:30
Thursday	07:00 - 18:30
Friday	07:00 - 18:30
Saturday	07:00 - 17:00
Sunday	07:00 - 17:00

200 West 48th Avenue

+1 720 305 4346

Monday	07:00 - 18:00
Tuesday	07:00 - 18:00
Wednesday	07:00 - 18:00
Thursday	07:00 - 18:00
Friday	07:00 - 18:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

25500 East 78th Avenue

+1 303 342 5500

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

3203 Quebec Street

+1 303 393 0620

Monday	07:00 - 18:00
Tuesday	07:00 - 18:00
Wednesday	07:00 - 18:00
Thursday	07:00 - 18:00
Friday	07:00 - 18:00
Saturday	08:00 - 14:00
Sunday	09:00 - 14:00

4800 East Evans Avenue

+1 720 961 7602

Monday	07:00 - 18:00
Tuesday	07:00 - 18:00
Wednesday	07:00 - 18:00
Thursday	07:00 - 18:00
Friday	07:00 - 18:00
Saturday	07:00 - 14:00
Sunday	08:00 - 12:00

8100 West Crestline Avenue, Unit A16

+1 720 963 9772

Monday	07:00 - 18:00
Tuesday	07:00 - 18:00
Wednesday	07:00 - 18:00
Thursday	07:00 - 18:00
Friday	07:00 - 18:00
Saturday	08:00 - 14:00
Sunday	09:00 - 14:00

Overall

6.5
Cleanliness

7.3
Comfort

7.5
Pick-up/Drop-off

6.1
Value for money

6.2

Recent reviews

4.0 Okay

25 Jul. 2017

Avis Gave Me a Lemon

Pros: Car was clean.

Cons: The car I was given failed to start the morning I needed to take it to an event. I had to call a car service. When I came back to the hotel and called roadside assistance, they wouldn't send me a new car and all the local places where they said I could return it for a new car were closed until the next day. Roadside assistance on the phone hung up on me before the call was over, but they did send someone. They were supposed to come within an hour, but then the notification I had said 1.5 hours. They jump started the car and it worked. I ran it for 45 minutes (the guy said 20 would be fine). The next morning when I went to return it for another car, it was dead again. The battery had clearly been jumped repeatedly, judging by the scratches on it. Great way to spend a vacation!

5.6 Okay

25 Jun. 2018

Pick Up Clarification

Cons: I thought I had secured my reservation for the Denver Airport pick up. After waiting 45 minutes in line I was informed that my pick up was actually in Downtown Denver. The only reason I rented a vehicle on this trip was to avoid the $75.00 cab/Uber fees to get to downtown & back to the airport.

2.0 Mediocre

24 Nov. 2015

Pros: Picking up the car, filling out the paperwork was easy, quick.

Cons: On the day of return, we had called to ask if it would be ok that we returned by 1pm when we initially said noon and we were told that would be no problem. We were coming back to Denver from a 3 hour drive in the mountains; however when we arrived at 1:15 pm, we were charged for another full day!!!! The guy helping us was rude and short with us. The manager wasn't around at this time so we called back an hour later, she said she assumed we knew there would be a late charge; why would anyone assume that when being told it is no problem; that is something that should be stated when the question is being asked. Poor customer service, didn't feel taken care of to want to use them again.

10.0 Excellent

28 Feb. 2016

Pros: Fast service, out the door in minutes with a free upgrade.

8.0 Excellent

3 Mar. 2016

pickup location error

Pros: Avis upgraded the car for me

Cons: I searched for cars to rent from the Denver Airport. Kayak found a rate cheaper than anywhere else. What I didn't notice was that it was from a downtown location. Fortunately Avis gave me a rental from the airport. Unfortunately the rate was double what it was from the downtown location.

4.4 Okay

4 Oct. 2016

Slow service, BE CAUTIOUS WHEN RESERVING FOR THE A

Pros: Ultimately, they were able to accommodate me after a reservation error. Shuttle service is prompt and convenient

Cons: I made the reservations on Kayak. I specifically put in Denver Airport for the location, but the "deals" that came up were actually for a different address in downtown Denver. We took the shuttle from the airport to the Avis location and the line was out to the door. After waiting close to an hour in line (which proceeded to extend out the door and into the road about 10 minutes after we got in line) I gave the clerk my name and she said that I did not have a reservation. She looked it up by my reservation number and told me that it was for the downtown location and that it was about a $60 cab ride to get there. She even told me that this happens all the time.. They did get me a vehicle, but it cost me $140 more than what I was expecting to pay.

5.2 Okay

22 Oct. 2016

Car is good but the service is terrible

Pros: The Ford Focus was new, clean, and full of the latest features. It also drives and rides very well. Plenty of oomph to go 75 miles per hour on I-25.

Cons: The rental line was long. The service center was drab. The return was chaotic. The trainee assigned to handle the return did not know what she was supposed to do and there was no one to help her. I never received an email receipt. They also tagged on a fuel charge even though I made sure the tank was full before the car was returned. They did refund the fuel charge after I complained. I won't go back for a long time.

10.0 Excellent

25 Feb. 2017

Super service @ AVIS downtown Denver

Pros: Downtown AVIS should not be overlooked when renting a vehicle while visiting the Denver area. They are very friendly and professional, and not too far from the central train stop downtown (walking distance). A train ride between the airport to downtown is only $9 each way.

10.0 Excellent

3 Apr. 2017

Cruising in Comfort

Pros: Clean 2017 Chevy. Exactly the car I needed and was Available.

Cons: Overall I am Very Satisfied. Nothing Bad to Say. I Had A Great Experience.

5.2 Okay

19 May 2017

Pros: Car was a comfortable ride, nice drive.

Cons: The front desk staff were awful. Not friendly, condescending

Rated no. 6

Payless

6.2 Good (313 reviews)

1 location in Denver

╳

Payless reviews

Car hire locations

Payless

Locations in Denver

25340 East 78th Avenue

+1 303 342 9444

Monday	04:30 - 23:59
Tuesday	04:30 - 23:59
Wednesday	04:30 - 23:59
Thursday	04:30 - 23:59
Friday	04:30 - 23:59
Saturday	04:30 - 23:59
Sunday	04:30 - 23:59

Overall

5.8
Cleanliness

6.4
Comfort

6.8
Pick-up/Drop-off

5.7
Value for money

6.3

Recent reviews

3.6 Mediocre

22 Apr. 2016

agents making fraudulent misrepresentations

Cons: I rented a car from Payless on 2 occasions in Denver airport in April. After I picked up, the 1st time, I noticed that the final charges were substantially higher than what my email confirmation had said. When I called back, I found out that the "road recovery fee" was optional. The agent had not even asked if I wanted this or not; she simply added it to my charges, which increased the total substantially. The agent over the phone rectified the error but it was a hassle having to call. Then, just a few days ago, I rented another car at Payless Denver airport, and the agent this time told me that since I have an int'l. drivers license, I had to pay $15.95 per day more to cover liability, even though I said my credit card covered all insurance. He said it was required; that he could not rent me the car unless I paid. Later, when I called back to speak to a manager at Payless, they said that is not true, and deducted those charges for me. The manager there also told me that the agents receive a commission on total sales so there is an incentive to lie to increase the total amount of the rentals. She also gave me a discount, for my trouble in having to go back in to close out that rental and do a new one, w/ correct charges. That was nice of her but both experiences have left me angry and amazed that Payless employees are routinely fraudulently misrepresenting charges to get a higher total, and more commission. I am thinking about reporting these practices to the CO Attorney General's office, consumer protection division. And I will never rent from Payless again.

6.0 Good

22 Aug. 2016

Cost more then stated online

Pros: Onine it said my total charge including fees and Sur charges. Then when I got to the counter he said there is a mandatory $15 insurance charge by the state of Colorado. I told him my insurance covers that, he said no it does not and I have to pay. I think it must have been $15 a day which he did not say that because my total charge was $168. Online my total charge was $108. If there was a State law that says we need to pay for insurance that is already covered by my insurance and the credit card I'm paying with, it should be stated before we purchase the car to rent not when we get to the counter.

3.2 Mediocre

13 Sep. 2016

Not a great experience

Pros: Cheapest option around

Cons: The car they gave us (Kia) has several LARGE dents. In the future I will not being using Payless, I'd rather pay a few bucks more and get a rental that is in decent shape.

3.6 Mediocre

10 Feb. 2017

Mixed reviews!

Pros: Helpfulness and friendliness of the shuttle drivers

Cons: Pushy and negative (argumentative)demeanor of the rental agent.

3.6 Mediocre

16 Jun. 2017

Cons: What I asked for was a small sedan but received a minivan in place. I was thinking it was due to lack of availability hence a possible upgrade but was later billed for the minivan which was more than two times the price. The clerk during return was also rude when I tried to ask about it. Overall terrible experience, will not return

2.8 Mediocre

28 Jul. 2017

Disappointing

Cons: I was overall disappointed with my car rental experience. I received an online quote for my reservation, only to find my total was doubled when I got to Payless due to extra charges and hidden fees. I could have gotten a much better price from a more reputable rental company had I known all the fees that would be added on. I felt swindled the entire time, I did not want the insurance but it ended up getting added on anyways without my knowledge. The agent I worked with was pushing every additional charge on me and it was very overwhelming and I was not being listened to. The car was fine, but not worth the outrageous price. Finally, when it came to returning the car we ended up waiting 20 minutes for a shuttle due to the fact that they only had one running to and from the airport (I saw at least 10 from Avis and Budget go by in that time). Disappointing and unsatisfactory service, I will never rent from Payless again and I suggest no one else does either.

10.0 Excellent

27 Oct. 2017

Pros: After having to wait for returning cars(several people being served before me that got there after me) I was upgraded to a real nice ride. Got a lot of nice car from lots of folks.

2.0 Mediocre

12 Jul. 2018

Waited 60 minutes to check in

Pros: Computers down and only 2 workers and no communication of what to expect The worst I have seen ever

Cons: This place needs to go out of business and I won't use it again

7.2 Good

29 Jul. 2018

Cons: Wipers worn out. Phone would not sync. Otherwise fine.

2.0 Mediocre

29 Nov. 2018

Tarifs falsely advertised

Cons: On pick up the amount charged was three times the advertised amount. $75 in stead of $23 for one day. According to the Payless employee extra insurance charges where obligatory because I was a foreign national. I was forced to choose between accepting the extra charge or taking the shuttle back to the airfield and find an alternative (in bad weather). Also from the employee's reaction to my objections it was very clear that he was quite used to dealing with protesting customers. They are obviously calculating that most people will not take the trouble and accept the extra charge If they even notice at all, because it was only due to my paying attention to the small print-out I was asked to sign, that I noticed the inflated amount. I ended up renting a car with another company. No extra insurance charges for European customers there of course. I payed 45$ all in for a much better car.

From $57/day

Rated no. 7

Budget

Most popular

6.2 Good (242 reviews)

5 locations in Denver

╳

Budget reviews

Car hire locations

Budget

Locations in Denver

1980 Broadway

+1 303 292 9341

Monday	07:00 - 18:00
Tuesday	07:00 - 18:00
Wednesday	07:00 - 18:00
Thursday	07:00 - 18:00
Friday	07:00 - 18:00
Saturday	07:00 - 15:00
Sunday	08:00 - 14:00

200 W 48th Avenue

+1 720 409 4150

Monday	07:00 - 18:00
Tuesday	07:00 - 18:00
Wednesday	07:00 - 18:00
Thursday	07:00 - 18:00
Friday	07:00 - 18:00
Saturday	08:00 - 13:00
Sunday	08:00 - 13:00

24050 East 78th Avenue

+1 303 342 9001

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

3901 Quebec Street

+1 303 322 3212

Monday	07:00 - 18:00
Tuesday	07:00 - 18:00
Wednesday	07:00 - 18:00
Thursday	07:00 - 18:00
Friday	07:00 - 18:00
Saturday	07:00 - 14:00
Sunday	08:00 - 12:00

8100 W Crestline Ave

+1 303 948 4610

Monday	07:00 - 18:00
Tuesday	07:00 - 18:00
Wednesday	07:00 - 18:00
Thursday	07:00 - 18:00
Friday	07:00 - 18:00
Saturday	08:00 - 14:00
Sunday	09:00 - 14:00

Overall

6.0
Cleanliness

6.6
Comfort

7.0
Pick-up/Drop-off

5.4
Value for money

6.0

Recent reviews

2.0 Mediocre

22 Aug. 2016

Terrible rental

Cons: Over an hour wait to get my car. Rude staff. Took 20 minutes for the shuttle to arrive to the airport too!

5.6 Okay

8 Nov. 2016

Tried to sign us up for something we did not want

Pros: Car was clean. No issues

Cons: The agent signed us up for "Fast Break" without our permission. He also added a 29.99 dollar a day charge without our permission. When we returned the car, my husband noticed the charges were double. We asked the manager to reverse the extra charges and he refused. It was only when he was told we would dispute the charge with Visa and asked for his name did he back down. Will never rent from Budget again

8.0 Excellent

11 May 2017

Thank you for your partnership with Kayak!

Pros: I love the customer service I received, the smooth ride of my vehicle and the ease of booking/comparing prices on Kayak.

Cons: N/A

10.0 Excellent

30 Jun. 2017

Pros: Friendly and quick

5.6 Okay

26 Jul. 2017

Poor check out system

Pros: Car was clean and comfortable. Drop off was easy.

Cons: Waiting for over an hour to get the car. Front desk staff and staff getting/delivering cars were not working together - to quote them "we have no idea what happens in there." The line to get a car took forever to get through despite 6 people working at the desk. It seems Budget needs to work on it’s check-in system to make it move faster. Once I got to the front, I had to give all my information to the clerk despite having entered it online. Once all the paperwork was complete (which took about 20 mins) I then waited another 15 mins for him to get me keys. I was then told to go out front and the car would be brought to me. I waited outside for 15 mins and no car was delivered. Meanwhile we watched other people walk directly to their cars and leave. Finally I asked one of the staff outside if someone was getting my car - to which we were told “we don’t know”. Finally someone got a manager for us and even then it took another 10 mins to get the car. I did not want to spend over an hour (80-90 mins) renting a car. We had plans and they were delayed because of this poor check out system. I will not use Budget car rental in Denver again because of this experience.

7.6 Good

14 Aug. 2017

Denver SLOW SHUTTLE

Pros: Agent Jennifer in Pueblo very good

Cons: Shuttle in Denver slow....allow an extra jpur

9.6 Excellent

8 Sep. 2017

Pros: One way optionr

Cons: Toll charges

10.0 Excellent

12 Oct. 2017

Pros: again, no wait, easy drop off - no hassle.

2.0 Mediocre

12 May 2018

I was stranded in Denver for 2 hours in the middle of the night

Pros: I like having a plan and being prepared. I planned a leave to care for a family member, I made reservations for a car, I received confirmation and I had one less stress to worry about

Cons: Landing in a different state and having a confirmed reservation renigged because the stipulations regarding the use of a debit card were not made clear. Customer service agents who make it painfully obvious it's not their problem. I'm not an experienced traveler, but it seems like nowadays you need to be your own expert because you can't count on customer service to be the experts, explain, educate or guide you on their product. I don't like that the only reference to using a debit card on the agreement is a vague generic blurb with no details. Overall I don't think it's good customer service to confirm a reservation without verifying that you are going to be able to hold up your end if the deal. If I was not eligible to rent a car from your company you should have verified that before you confirmed I was good to go. A couple of little yes or no radio buttons on the request could save a lot of frustration for future, non experienced travelers. Fortunately I was able to find a different car rental company who was intelligent enough to recognize the human side of the situation, they were very understanding and walked me through every available option until we found a plan that worked for both of us.

6.8 Good

18 Jun. 2018

Nice Tahoe, just looked like it had not been cleaned on the outside.

Pros: We got a new Tahoe and we didn’t worry about the vehicle for the whole trip.

Cons: When we picked up the Tahoe from Budget it looked like it had been beat by a million bugs. No effort had been mad to clean the front or the windshield. Took all week of washing and rain to get the front windshield so u could look through it and not see dead bugs.

Rated no. 8

Dollar

5.6 Okay (152 reviews)

1 location in Denver

╳

Dollar reviews

Car hire locations

Dollar

Locations in Denver

23520 East 78th Avenue

+1 866 434 2226

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Overall

5.3
Cleanliness

6.1
Comfort

6.1
Pick-up/Drop-off

5.3
Value for money

5.3

Recent reviews

2.0 Mediocre

1 Dec. 2016

Cons: The car ran poorly. It ended up costing more than when I booked online. Not great service.

4.4 Okay

17 Jan. 2017

no thread on tires, while we upgraded to a 4x4 for

Cons: sales lady behind the counter upsold us to a 4x4 as we explained we're going to the mountains. she said "you'll be send back down the mountain" & "you need a 4x4 up there". The price per day went from 160 to 90, and then to 70 p/d for the upgrade so in total for two days we paid more than 600 for a nissan rogua with awd. shame, i would have preferred renting from hertz for points etc. first, i had read the weather forecast correctly and we never needed 4x4 as the roads were super clean. my reason for the poor rating: the car tires had no thread so for those few parts of mountain road (to and from restaurant etc.) it was a bit sketchy. Point being: they upsold us to a 4x4 for the snow, but the tires were like slicks = not braking power in the mountains. not going back to dollar. jokers. i would have been happier with a small front wheel drive with tires that actually had thread so we could brake safely.

4.4 Okay

3 Mar. 2017

THEY WILL CHARGE YOU MORE THAN THEY SHOULD.

Pros: THEY WILL CHARGE YOU MORE THAN THEY SHOULD. I suppose they got me like the rest of these reviewers. When I asked about tolls (since DIA is surrounded by toll roads) they simply said that I would receive a bill in the mail for the electronic tolls and made no mention of a toll plan or anything of the like. I received a bill in the mail later with my $20 in tolls with an additional $90 'administrative fee.' After several calls and 5 transfers, they lowered the 'administrative fee' to $45. All of that to say, rent here if you would like to be surprised by how much you pay and be treated like you're a pain.

10.0 Excellent

30 Mar. 2017

Pros: brand new car it had 8 miles on it when I got it. $10 per day!!

Cons: check in via telephone with a customer service rep in another state, but if that is how I gt a brand new car for $10 per day, then I am ok with that!!!!!!!!

4.0 Okay

20 Apr. 2017

Pros: Easy return

Cons: Coerced into buying outrageously expensive liability coverage. Saying I would be responsible for every dollar of possible damage personally. I bought it, then investigated. My own car insurance covers this. I also have protection from my credit card. Big scam here.

4.8 Okay

2 May 2017

Apathetic, unfriendly staff with bad car selection

Pros: Fast Drop off

Cons: Apathetic, unfriendly staff. 10 employees milling around the property but only one helping customers. Crappy car

8.0 Excellent

4 May 2017

A changing world

Pros: One of the cheapest options available.

Cons: Faced with talking to a remote operator via a screen on a terminal! Sound quality was poor and the card reader did not work.

6.4 Good

18 May 2017

Video Kiosk took longer then real person!

Pros: great price

Cons: directed to kiosk with video check in which took longer than people waiting in line!

8.4 Excellent

12 Jul. 2018

Good, quick service

Pros: The shuttle pickup at the airport and back was readily available, there was no wait to get the car, and I was able to pick out the car I wanted (from the category I was renting)

Cons: Would have liked less of a hard sell on the toll pre-pay. They made it sound like it would be really bad if I didn't get it but tolls weren't an issue at all when I was driving. Pre-paid tolls are a really expensive add-on (I didn't buy it).

10.0 Excellent

13 Nov. 2019

Pros: The price and selection of vehicles.

Cons: The ability to add my Dollar Express Rewards number to the reservation so that those benefits applied.

From $31/day

Rated no. 9

E-Z Rent-A-Car

Cheapest deal

5.5 Okay (375 reviews)

1 location in Denver

╳

E-Z Rent-A-Car reviews

Car hire locations

E-Z Rent-A-Car

Locations in Denver

23790 E 78th Ave

+1 303 375 0222

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Overall

5.1
Cleanliness

5.9
Comfort

6.2
Pick-up/Drop-off

4.9
Value for money

5.3

Recent reviews

9.2 Excellent

14 Nov. 2015

EZ car rental Denver

Pros: Price and ease of paperwork.

Cons: Took a while for the shuttle to come get us, other than that no issues

6.0 Good

12 Jan. 2016

Pros: The car ran well and gave me no problems. The service was quick.

Cons: No one walked out with me to the car to inspect it. When I returned the car, it was discovered I had been driving the whole time with the spare tire on the driver's front right. I had not noticed that upon pick up. Also the car was not washed when I got it, but I didn't say anything. I did not have a flat tire or any problem with the car, used only 1/2 tank of gas. I will not pay for the flat tire -- I know nothing about that.

3.6 Mediocre

23 Feb. 2016

I will never rent here again.

Pros: Car was new and ran well, but that does not make up for customer service experience. I am going to pay extra for a better company next time. I learned my lesson.

Cons: Worst customer service experience I've ever had with a rental car. Pick-up and drop off was a mess.

6.8 Good

29 Feb. 2016

Cons: Cost comparing with other States is very expensive.

3.6 Mediocre

29 Aug. 2016

Pros: The service staff at the pick-up office was very helpful and considerate seeing that they had to make the best of a bad situation. The price was cheap compared to all other available rentals and they were the only one that had the van we needed.

Cons: Not sure if it was kayak or EZ car but we made a reservation and EZ car could find no record of the reservation even though they had charged our credit card. So we remade the reservation and were charged again. A month later we are still trying to remove the first charge. The cars to choose from were both very dirty and filled with trash. We chose the one with chocolate smudges over the one that smelled like vomit. The headlights aimed up so we couldn't see the mountain roads at night. The brakes were better at shaking the car than stopping the car.

8.0 Excellent

22 Sep. 2016

Pros: Upgrade to larger car.

Cons: Steering wheel vibrated/rattled at higher speeds and the car had a shimmy. It felt like the front wheels needed alignment.

8.0 Excellent

14 Nov. 2016

Good Value - Slow Check In

Pros: I thought it was a good value for the rental. The agent was nice enough to give us a free upgrade!

Cons: Slow check in process.

2.0 Mediocre

6 Feb. 2017

Never again

Pros: Nothing

Cons: Because I have a California ID, and I was renting in California, they made me buy full coverage for the car, even though I already have my own insurance. This more than doubled the cost of the rental. They also put a 150 mile cap on daily mileage, which means road trips are out of the question. What BS. I regularly rent from Hertz, Fox, and Dollar and they all offer similar rates but don't discriminate against in state renters and don't force you to buy insurance or limit your mileage.

2.0 Mediocre

23 Mar. 2017

Didnt get the car

Pros: Nothing

Cons: I was only in town for a day and the line was so long i would have spent most of the day there.

5.2 Okay

14 Jun. 2017

Understaffed

Pros: Car was as expected.

Cons: I waited for 40+ minutes when I arrived at the office. The line was long when I left too. They simply did not have enough agents there to process people and get them on the road. They know when people's start time is for their rental -- why not hire enough staff to get them on the road quickly?

From $54/day

Rated no. 10

Hertz

5.4 Okay (346 reviews)

7 locations in Denver

╳

Hertz reviews

Car hire locations

Hertz

Locations in Denver

2001 Welton

+1 303 297 9400

Monday	07:00 - 18:00
Tuesday	07:00 - 18:00
Wednesday	07:00 - 18:00
Thursday	07:00 - 18:00
Friday	07:00 - 18:00
Saturday	07:00 - 16:00
Sunday	07:00 - 14:00

2160 South Holly

+1 303 758 1182

Monday	07:30 - 17:30
Tuesday	07:30 - 17:30
Wednesday	07:30 - 17:30
Thursday	07:30 - 17:30
Friday	07:30 - 17:30
Saturday	09:00 - 12:00
Sunday

24890 E. 78th Ave.

+1 303 342 3800

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

2555 S Broadway & Yale

+1 303 733 4477

Monday	07:30 - 17:30
Tuesday	07:30 - 17:30
Wednesday	07:30 - 17:30
Thursday	07:30 - 17:30
Friday	07:30 - 17:30
Saturday
Sunday

3535 Quebec

+1 303 320 0411

Monday	07:30 - 17:30
Tuesday	07:30 - 17:30
Wednesday	07:30 - 17:30
Thursday	07:30 - 17:30
Friday	07:30 - 17:30
Saturday
Sunday

5890 E.colfax Avenue

+1 303 322 0090

Monday	07:30 - 17:30
Tuesday	07:30 - 17:30
Wednesday	07:30 - 17:30
Thursday	07:30 - 17:30
Friday	07:30 - 17:30
Saturday	09:00 - 12:00
Sunday

7800 Tufts Avenue

+1 303 779 0595

Monday	07:30 - 12:00 12:30 - 17:30
Tuesday	07:30 - 12:00 12:30 - 17:30
Wednesday	07:30 - 12:00 12:30 - 17:30
Thursday	07:30 - 12:00 12:30 - 17:30
Friday	07:30 - 12:00 12:30 - 17:30
Saturday	09:00 - 12:00
Sunday

Overall

5.1
Cleanliness

5.9
Comfort

5.9
Pick-up/Drop-off

5.0
Value for money

5.2

Recent reviews

2.0 Mediocre

24 Jun. 2019

Pros: Nothing

Cons: They cancelled my reservation 1 hour before scheduled pick up and offered no assistance in finding another car. Horrible experience, being in a city and no vehicle or help. Will never use this company again.

2.0 Mediocre

12 Oct. 2016

Pros: The car was nice

Cons: I got charged a Inner city fee when I returned the car at the same location!

2.0 Mediocre

24 Feb. 2018

COMPLETE SCAM

Pros: nothing

Cons: Paid in full for my car rental, Hertz rep grabbed my credit card out of my hand and immediately swipped it telling me hes adding a $200 deposit on top of my rental car fee. Walked out with no car rental and am currently fighting Hertz corporate for my money back. Nothing was posted in Kayak about any type of deposit. The entire staff at Hertz was smug, condescending, everything that is wrong with corporate America. I will never use Kayak again.

5.6 Okay

26 Feb. 2018

Requested a car rental from the Denver Airport, but somehow it booked

Pros: I thought I was getting a great price, which I did, but was 40+ miles away from where I thought I was getting a car.

Cons: Required 5 phone calls to cancel everything: 1 - call to Kayak 2 - call to priceline that actually rented the car 3 - call to hertz to cancel the car 4 & 5 - call to insurance to cancel full coverage

3.6 Mediocre

6 Mar. 2018

Worst customer experience for pickup

Cons: I had the worst car pickup experience of my life. I was in Denver and called the listed pickup location because I was not sure if it was the Hertz at the airport. The person I spoke to confirmed that my car needed to be picked up from their location- 2555 S Broadway & Yale, Denver, CO 80210-5702. I took an Uber there. Once I arrived, they notified me that my car was at a different Hertz location. I asked why and they said "because they didn't have time to pick it up." I asked why when I called they didn't tell me to go straight to that location and they had no response for that. I asked if the other location could dropoff the car or if they could shuttle me over there. I was in a rush as I needed to be somewhere at 5:30pm, it was currently 4:45pm. They said they couldn't drop me off but would order me a Lyft. I sat down and waited 15 minutes. No Lyft arrived, so I asked about it at which point they told me that they forgot to order it. The Lyft finally arrived and drove me 15 minutes to a different Hertz location. I checked in for my SUV and they notified me that the SUV I reserved was on empty and they needed to go drive down the street to fill it up with gas or I could go fill it up with gas at my own expense. They refused to allow me to swap vehicles. At this point it was 5:30pm and I still did not have my car and waited another 30 minutes for them to fill up the car with gas and for me to checkout. Overall, this experience required me to go to 2 locations, wait about an hour and a half to get my car. In total I was over an hour late for my appointment. I travel at least twice a month for work and this was by the far the WORST car rental I have ever experienced. I truly do not think I will feel comfortable renting from Hertz again. Also, their excuse every time for why I could not change my car or pickup a car at the location I was at, was because I had pre-paid with Kayak. This also really makes me question using this service for my future travels as it really made my day more difficult as I had no flexibility. Again, this was a really terrible experience that made me over an hour late for an important appointment.

2.0 Mediocre

11 Mar. 2018

Sent to wrong location

Pros: Asked for DEN (airport), sent to other location in Denver. Poor show.

9.6 Excellent

24 Mar. 2018

Near Perfect Experience!

Pros: When I showed up to pick up the rental car, the Hertz agent informed me that I had accidentally booked a car at a different location...oops. Through my panic, she calmly informed me that they could still rent me a car, I would just have to pay a bit more as this location had higher rates. They were very patient and kind throughout the process, and I was happy with my experience

Cons: The extra charges that were tacked on to the original quoted price, although I'm sure this is common among rental companies

5.2 Okay

14 Apr. 2018

They will gouge you

Pros: Sweet car

Cons: They charged me almost double what was advertised and were unwilling to flex or help me in the time crunch I was in.

2.0 Mediocre

17 Apr. 2018

Wrong location

Cons: I entered Denver International Airport as that was where I was flying into. When I got to the Hertz car rental, I was informed that the reservation was made at a different location about a $60 cab fare away. The car rental ended up costing me almost twice what it was supposed to.

2.8 Mediocre

23 Apr. 2018

Wrong airport, Smokey car, terrible customer service

Pros: Absolutely nothing.

Cons: I booked a car from the Denver airport. When I arrived, they had booked my car to be picked up FORTY MINUTES AWAY. When I called customer service to see if they would change back to the airport, I was advkcsed I could “call an uber”. The car I rented was not cleaned and had a strong cigarette smoke odor. Finally when I went to return the car on Sunday, THEY WERE CLOSED. Never will rent from hertz or kayak again.

Rated no. 11

Advantage

5.4 Okay (666 reviews)

1 location in Denver

╳

Advantage reviews

Car hire locations

Advantage

Locations in Denver

23790 E 78th Ave

+1 303 342 0990

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Overall

4.9
Cleanliness

5.8
Comfort

6.2
Pick-up/Drop-off

4.7
Value for money

5.4

Recent reviews

6.0 Good

8 Nov. 2015

I was shock with the hitting feesi

Pros: I was happy to have a rental car with unlimited miles

Cons: I didn't like we were encourage to take the toll road for an extra cost when it wasn't needed to reach my destination. I wasn't happy I was told gas was cheaper with rental company only to learn it was not prorated on what I used. The vehicle was upgraded not by my choice but due to what was available but I was charged for it. The wait time for an advantage bus at the airport took 20 mins

10.0 Excellent

30 Nov. 2015

Excellent customer service

Pros: Polite. courteous employees

2.0 Mediocre

30 Mar. 2016

Didn't complete the rental

Pros: Nothing.

Cons: There was a 2+ hour wait line that only grew longer(literally wrapping around the building) as we arrived at the agency. They had clearly over-booked their fleet and were turning out new rentals at the rate that cars were coming back in. We walked to the neighboring Dollar and got gouged on rate rather than wait 2+ hours their line with our young children.

2.0 Mediocre

1 Apr. 2016

Worst Experience Ever

Pros: Liked when it was over. Even willing to pay the extra unexplained charges just so we didn't have to deal with them anymore.

Cons: We literally didn't like anything. Terrible customer service. The salesperson tried to screw us over with charges we didn't understand and he became aggressive when we sought an explanation.

10.0 Excellent

29 Jun. 2016

Need to know how to pay TOLL

Pros: Staff helpful

Cons: None

4.4 Okay

6 Oct. 2016

Unimpressed

Pros: Price

Cons: Cars looked like they were never cleaned. Filthy on the outside. Not cleaned on the inside. Very dirty inside. Tried 3 different cars and they were all disgusting. Would not recommend Advantage in Denver.

6.4 Good

2 Nov. 2016

Pros: Shuttles to/from airport ran quickly and efficiently.

Cons: Waited an hour in line at store to pick up the rental.

9.2 Excellent

21 Nov. 2016

Pros: I was given a new car, which was excellent. And the value for the money is great.

Cons: They marked the car as full, but really it only had 7/8 of a tank of gas - and that was with only 6 miles on the car! I asked them to fill it up before I left and they politely did it, but I see in other reviews that this is a common practice. That is not ethical.

8.8 Excellent

14 Dec. 2016

Good Experience

Pros: Shuttle was waiting at the airport when we arrived and promptly took us to get our rental car. The staff was great and after talking to the attendant about where we were going in the mountains he recommended upgrading to an AWD v6 instead of the full size car. Good thing he did because it came in really handy. He also worked to get me as many discounts as he could and since I am only 24 he did as much as he could to work the price to make it affordable. The car was great, nothing fancy but it was new (less then 1500 miles) and clean and never had any issues with it.

Cons: If you book through a third party you can not get any discounts through the rental company. Call and check with them for the price before you book.

8.0 Excellent

28 Dec. 2016

Great value. Solved complaint submitted through fe

Pros: They were helpful in extending the lease for one additional day, keeping the rate the same. When I had an issue with the invoice, I mentioned the issue in the feedback form and they resolved it for me. The upgrade was nice.

Cons: I wish I hadn't had the invoice issue to begin with. The counter staff said if I brought the car back with a full tank my pre-paid fuel fee would be returned, but after I dropped the car off they did not give me a refund until I complained in the feedback form. Communication with this specific rental car location (DIA) was impossible as they were never on the phone.

From $43/day

Rated no. 12

Fox

5.0 Okay (948 reviews)

1 location in Denver

╳

Fox reviews

Car hire locations

Fox

Locations in Denver

24558 E 75th Avenue

+1 303 214 7955

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Overall

4.7
Cleanliness

5.1
Comfort

5.6
Pick-up/Drop-off

4.4
Value for money

5.3

Recent reviews

10.0 Excellent

4 Nov. 2015

Easy, fast, friendly

Pros: Absolutely perfect experience with Fox in Denver. I've had plenty of bad rental experiences, and this was a breath of fresh air. Clean, beautiful car, and great, fast service!

Cons: Nothing at all.

8.8 Excellent

9 Dec. 2015

Great value for your money

Pros: Quick van pick up/drop off. Efficient check out. Car in good condition. Perfect for our needs.

Cons: Car windows dirty outside. Looked like they were smeared with a dirty rag inside so hard to see through the windshield in the sun. Otherwise car was very clean.

3.6 Mediocre

30 Mar. 2016

Spend a little extra and rent from some one else

Pros: People very nice

Cons: Car was dirty, lots of damage, engine light on

2.0 Mediocre

30 Mar. 2016

Cons: It took 1/2 hour for pickup at DEN and an hour wait to get a car. Terrible.

3.6 Mediocre

22 Apr. 2016

Would never use them again. One and done

Pros: Employees are great and are obviously embarrassed by some of their companies policies.

Cons: The car they had me assigned to was badly damaged on all 4 sides. It had been sideswiped at some point and had additional scrapes and dents everywhere. If I wanted a different one I would have to clear the 2 feet of snow myself! They charge $15.00 PER TOLL PLAZA if you don't buy their toll package up front (12.00/ day)for ALL the days of your rental. Most people wouldn't drive on a toll road every day! The car had a half a tank of gas. Agent scribbled it on my contract. When i went to return it there was a hassle. They charge $150.00 deposit to your credit card when you rent; won't be returned until 3-5 days after you return. Finally, this car had bald tires on it. Denver had just recorded 2 feet of snow. I picked it up late at night and didn't realize they were that bad. I will NEVER ever rent from them again!

10.0 Excellent

11 May 2016

Found a new go-to rental company

Pros: Friendly staff, nice cars, great prices. Will definitely rent from again.

Cons: Not as many shuttle busses between the airport and the office as some of the larger companies.

4.0 Okay

13 Sep. 2016

So Slow

Cons: After catching the shuttle from the airport to the Fox Rental Center, I had to wait in line for 45 min to do the paperwork, and then another 45 in standing outside while they "finished" with my car in the wash bay. There were lots of others outside waiting too. The car itself had lots of scratches and the front grate was missing. I went back 2 days later to add my husband as a second driver after he flew in and had to wait another 45 min.

2.0 Mediocre

7 Oct. 2016

horrible

Cons: checkout took 1.5 hours

3.2 Mediocre

13 Dec. 2016

Fox uses old wore out cars.

Pros: Nothing

Cons: Car was not even clean or washed between rentals and had no windshield washer fluid. I had to keep stopping and getting a handful of snow to wash the windshield until we could get to an exit with services.

6.0 Good

20 Dec. 2016

Long wait to pick up

Pros: Car was fine. Missing some trim over rear window but who cares it's a rental car. Price was great. Drop off went smoothly.

Cons: Waited about an hour. Only 5 people in line ahead of me. Lady at the counter tried to sell me an electronic tollike plan for $12 a day claiming some roads don't accept cash. Map of toll roads showed I 70 requires toll to use which isn't true. There are tolls for the express lane but the map made it appear that I 70 was impassable without paying a toll. Windshield washer fluid and wipers were of poor quality.

Rated no. 13

Europcar

4.3 Okay (4 reviews)

1 location in Denver

╳

Europcar reviews

Car hire locations

Europcar

Locations in Denver

Please Go To The Advantage Counter

+1 720 324 2260

All Europcar reviews

Europcar reviews in Denver

Recent reviews

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car available

car was clean

picked up the car

great car

car was great

2.0

No mention that US license was prohibited

Pros: the car

Cons: I live outside the USA. I occasionally go to the US and I need to rent a car. in the past I rented through kayak and europcar without a problem. however this time when I arrived I gave the representative my drivers license - which is a US drivers license - and they told me I could not rent the car. instead I would need to rent a new one for 3 times the price. they said an international rental could not be done in the USA with a USA license. However NOWHERE WAS I EVER INFORMED OF THIS. NOWHERE IS THIS RESTRICTION LISTED IN THE AGREEMENT THAT I SIGNED WITH EUROPCAR. I was forced to spend $150 on Uber for two days, and i went to AAA with Uber and for $20 i changed my license to an international license, and went all the way back to the airport to rent my same car - having wasted two days of the rental.

Reviewed Mar. 2018

review from
2.0

Trapaça

Cons: A empresa se negou a entregar a SUV media reservado, e nos cobrou o dobro por uma SUV padrão! É a segunda vez que essa empresa trapaceia, ha um ano se negaram a entreagr o carro apenas com a cobertura de seguro do cartao de crédito. Atendimento péssimo, equipe mal educada e “treinada para roubar o cliente!!

Reviewed Feb. 2018

review from

2.0

No mention that US license was prohibited

Pros: the car

Cons: I live outside the USA. I occasionally go to the US and I need to rent a car. in the past I rented through kayak and europcar without a problem. however this time when I arrived I gave the representative my drivers license - which is a US drivers license - and they told me I could not rent the car. instead I would need to rent a new one for 3 times the price. they said an international rental could not be done in the USA with a USA license. However NOWHERE WAS I EVER INFORMED OF THIS. NOWHERE IS THIS RESTRICTION LISTED IN THE AGREEMENT THAT I SIGNED WITH EUROPCAR. I was forced to spend $150 on Uber for two days, and i went to AAA with Uber and for $20 i changed my license to an international license, and went all the way back to the airport to rent my same car - having wasted two days of the rental.

Reviewed Mar. 2018

review from
2.0

Trapaça

Cons: A empresa se negou a entregar a SUV media reservado, e nos cobrou o dobro por uma SUV padrão! É a segunda vez que essa empresa trapaceia, ha um ano se negaram a entreagr o carro apenas com a cobertura de seguro do cartao de crédito. Atendimento péssimo, equipe mal educada e “treinada para roubar o cliente!!

Reviewed Feb. 2018

review from

Eagle Rent A Car

3 locations in Denver

╳

Car hire locations

Eagle Rent A Car

Locations in Denver

2350 Lawerence St

4800 Oasge Street Ste 800

Denver airport

From $56/day

Sixt

2 locations in Denver

╳

Car hire locations

Sixt

Locations in Denver

1660 17th Street Suite 110

+1 720 673 3004

Monday	07:00 - 19:00
Tuesday	07:00 - 19:00
Wednesday	07:00 - 19:00
Thursday	07:00 - 19:00
Friday	07:00 - 19:00
Saturday	07:00 - 19:00
Sunday	07:00 - 19:00

25800 E 68th Ave

+1 833 836 6546

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

Sunnycars

2 locations in Denver

╳

Car hire locations

Sunnycars

Locations in Denver

24200 East 78 Avenue

24530 East 78th Avenue

Advance Car And Truck Rental

1 location in Denver

╳

Car hire locations

Advance Car And Truck Rental

Locations in Denver

23790 E. 78Th Ave

+1 720 324 2260

Airport Van

1 location in Denver

╳

Car hire locations

Airport Van

Locations in Denver

1350 South Parker Road Unit B

+1 303 854 9130

Apollo Car Rentals

1 location in Denver

╳

Car hire locations

Apollo Car Rentals

Locations in Denver

3280 Chambers Road

Avr

1 location in Denver

╳

Car hire locations

Avr

Locations in Denver

Denver Airport

Easirent

1 location in Denver

╳

Car hire locations

Easirent

Locations in Denver

Denver International Airport

Monday	00:01 - 23:59
Tuesday	00:01 - 23:59
Wednesday	00:01 - 23:59
Thursday	00:01 - 23:59
Friday	00:01 - 23:59
Saturday	00:01 - 23:59
Sunday

Flight Car

1 location in Denver

╳

Car hire locations

Flight Car

Locations in Denver

Denver airport

+1 844 742 5870

FOCO

1 location in Denver

╳

Car hire locations

FOCO

Locations in Denver

Denver airport

keddy by Europcar

1 location in Denver