Overview

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Country Inn & Suites By Carlson, Cool Springs, TN

7120 South Springs Drive, Franklin, TN 37067, United States
+1 615 778 0321

$153+

Overall guest ratings

8.1/10 Excellent
based on 919 reviews

Review highlights

  • 9.6
  • 8.9
  • 7.7
  • 6.5

Good to know

  • Clean hotel facilities
  • Friendly service
  • Great shopping

Nearby

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    About

    Enjoy your visit to Franklin with a stay at Country Inn & Suites By Carlson Franklin/Cool Springs. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Rooms offer up nice touches like premium bedding and down comforters, along with flat-screen TVs and refrigerators.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Meeting/Banquet facilities
    • Indoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 919 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      8.2 "Great parking, according to 82%."
      8.0 "City centre within easy reach, said 80%."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.5 "Housekeeping was great, according to 75%."
    • 7.7 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.9 "Vibe was decent."
    • 6.8 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.5 "Rooms are ok."
      7.0 "70% said rooms were clean."
      6.7 "Beds were acceptable for 67%."
      5.1 "For only 51%, the bathroom was ok."
      5.3 "Only 53% thought the shower was ok."
      5.0 "Cleanliness of the bathroom was average, said 50%."
      5.0 "50% thought the bathroom was big enough."
    • 5.4 "Internet is average."
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    Overall rating

    8.4 Excellent
    based on 275 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.8 "Good breakfast."
    • 7.2 "Good amenities."
    • 7.1 "Good vibe."
    • 6.9 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.5 "For only 55%, the bathroom was ok."
      6.1 "Only 61% said rooms were big enough."
      5.5 "Cleanliness of the bathroom was average, said 55%."
    • 6.5 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      6.4 "For only 64%, the noise level was all right."
      6.1 "Only 61% said rooms were big enough."
    • 6.5 "Food is average."
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    Overall rating

    8.1 Excellent
    based on 487 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 7.8 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.8 "Good pool."
    • 7.1 "Good vibe."
      8.0 "80% enjoyed the lobby entrance."
    • 6.7 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.2 "For only 52%, the bathroom was ok."

    Overall rating

    8.3 Excellent
    based on 119 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 7.4 "Good vibe."
    • 6.4 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.9 "Beds were acceptable for 69%."

    Overall rating

    8.5 Excellent
    based on 36 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 7.2 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 6.5 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Clean hotel facilities"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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    upgraded to king
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