Overview

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Country Inn & Suites By Carlson, Cool Springs, TN
Top Family Hotel

7120 South Springs Drive, Franklin, TN 37067, United States
+1 615 778 0321

$137+

Overall guest ratings

8.1/10 Excellent
based on 924 reviews

Review highlights

  • 9.7
  • 9.5
  • 8.8
  • 5.9

Good to know

  • Great reception
  • Clean hotel facilities
  • Great shopping

Nearby

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    About

    Located in Franklin, Country Inn & Suites By Carlson Franklin/Cool Springs is in the business district, minutes from CoolSprings Galleria, and close to Aspen Grove Park. This hotel is within close proximity of Goofballs Family Fun Center and The Factory.

    Rooms

    Make yourself at home in one of the 64 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

    Amenities

    Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, a fireplace in the lobby, and tour/ticket assistance.

    Dining

    A complimentary hot/cold buffet breakfast is served daily.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Meeting/Banquet facilities
    • Indoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 924 reviews
    • 9.7 "Terrific location."
    • 9.5 "Excellent value."
    • 8.8 "Great service."
    • 8.4 "Pool is good."
    • 7.9 "Good breakfast."
    • 5.9 "Rooms are ok."
    • 4.6 "Internet is poor."
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    Overall rating

    8.4 Excellent
    based on 286 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.5 "Excellent value."
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 7.4 "Tasty food."
    • 6.8 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.0 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      6.1 "For only 61%, the noise level was all right."
      5.5 "Only 55% said rooms were big enough."
    • 5.9 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.7 "Only 67% said rooms were clean enough."
      5.5 "Only 55% said rooms were big enough."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 489 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
    • 9.5 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.5 "Pool is good."
    • 8.4 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.0 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.8 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 5.9 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
      5.9 "Only 59% said rooms were big enough."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 110 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 6.9 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."

    Overall rating

    8.5 Excellent
    based on 36 reviews
    • 9.5 "Terrific location."
    • 9.0 "World class service."
      9.1 "91% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 7.0 "Good cleanliness."
    • 6.0 "Average comfort."
    • 5.9 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    "Clean hotel facilities"
    "Great shopping"
    data provided by TrustYou

    Recent reviews


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