Overview

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Country Inn & Suites By Carlson, Cool Springs, TN
Top Family Hotel

7120 South Springs Drive, Franklin, TN 37067, United States
+1 615 778 0321

$141+

Overall guest ratings

8.1/10 Excellent
based on 924 reviews

Review highlights

  • 9.7
  • 9.5
  • 8.8
  • 6.7

Good to know

  • Great reception
  • Clean hotel facilities
  • Great shopping

Nearby

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    About

    Enjoy your visit to Franklin with a stay at Country Inn & Suites By Carlson Franklin/Cool Springs. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Rooms offer up nice touches like premium bedding and down comforters, along with flat-screen TVs and refrigerators.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Meeting/Banquet facilities
    • Indoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 924 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      7.5 "Great parking, according to 75%."
    • 9.5 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.8 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.4 "Housekeeping was great, according to 84%."
    • 8.4 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 7.9 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.7 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 5.9 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
      5.8 "Only 58% said rooms were big enough."
    • 4.6 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 286 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.5 "Excellent value."
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 7.4 "Tasty food."
    • 6.8 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.0 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      6.1 "For only 61%, the noise level was all right."
      5.5 "Only 55% said rooms were big enough."
    • 5.9 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.7 "Only 67% said rooms were clean enough."
      5.5 "Only 55% said rooms were big enough."
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    Overall rating

    8.2 Excellent
    based on 489 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
    • 9.5 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.5 "Pool is good."
    • 8.4 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.0 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.8 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 5.9 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
      5.9 "Only 59% said rooms were big enough."
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    Overall rating

    8.2 Excellent
    based on 110 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 6.9 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."

    Overall rating

    8.5 Excellent
    based on 36 reviews
    • 9.5 "Terrific location."
    • 9.0 "World class service."
      9.1 "91% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 7.0 "Good cleanliness."
    • 6.0 "Average comfort."
    • 5.9 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    "Clean hotel facilities"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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