Overview

Chaptel Hotel

No 57 Changsheng Road, Hangzhou 310006, China
+86 571 8788 2999

$536+

Overall guest ratings

9.4/10 Excellent
based on 341 reviews

Review highlights

  • 9.3
  • 9.1
  • 8.7
  • 6.5

Good to know

  • Impressive bathroom
  • Professional service
  • Great valet service
  • Luxurious Hotel

Nearby

    show all

    About

    Chaptel Hotel puts you within a 10-minute drive of West Lake and features an airport shuttle (available on request). Freebies like WiFi, valet parking, and wired Internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Rooms at this luxurious hotel get the details right with free minibar items, premium bedding, and rainfall showerheads.

    Less show all
    Hotels.com

    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.4 Excellent
    based on 341 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.5 "95% thought the hotel was luxurious."
    • 8.7 "Food is delicious."
      9.3 "Yummy desserts, said 93%."
    • 8.3 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
      7.1 "71% thought it was pleasantly quiet."
      8.3 "83% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 8.0 "Great service."
      9.0 "90% thought the service was very professional."
      9.4 "94% found the staff to be very friendly."
      9.1 "91% were impressed by the valet service."
    • 6.5 "Breakfast is mediocre."

    Overall rating

    9.2 Excellent
    based on 85 reviews
    • 9.4 "Terrific location."
    • 9.2 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
    • 8.9 "Food is delicious."
    • 8.0 "Comfort level is high."
    • 7.7 "Good service."
      9.1 "91% thought the service was very professional."
    • 6.6 "Breakfast is mediocre."

    Overall rating

    9.4 Excellent
    based on 190 reviews
    • 9.4 "Terrific location."
    • 9.1 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
    • 8.5 "Food is delicious."
    • 8.0 "Amenities are good."
      8.0 "80% thought the building was wonderful."
    • 7.9 "Good service."
      9.1 "91% thought the service was very professional."
      9.0 "90% were impressed by the valet service."
      9.5 "95% found the staff to be very friendly."
    • 6.2 "Breakfast is mediocre."

    Overall rating

    9.6 Excellent
    based on 64 reviews
    • 9.4 "Terrific location."
    • 9.3 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
    • 8.9 "Food is delicious."
    • 8.5 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 8.4 "Great service."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Impressive bathroom"
    "Professional service"
    "Great valet service"
    "Luxurious Hotel"
    data provided by TrustYou
    Map

    Map