Overview

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Hangzhou Capital Star Hotel
Top Economy Hotel

No 448 Wenhui Road, Hangzhou 310005, China
+86 571 8838 6888

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+86 571 8838 6888

Overall guest ratings

8.7/10 Excellent
based on 2,326 reviews

Review highlights

  • 9.2
  • 9.0
  • 5.1
  • 3.4

Nearby

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    About

    With a stay at Hangzhou Capital Star Hotel in Hangzhou (Gongshu), you'll be convenient to Hangzhou Opera and West Lake. This hotel is within close proximity of Wulin Square and Zhejiang Museum of Natural History.

    Rooms

    Stay in one of 298 guestrooms featuring LCD televisions. Complimentary high-speed (wired) Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and slippers. Conveniences include a turndown service, as well as phones with free local calls.

    Amenities

    Make use of convenient amenities, which include concierge services and shopping on site.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Hangzhou? This hotel has 15355 square feet (1427 square meters) of space consisting of conference space and meeting rooms. Limited parking is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Free Internet
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 2,326 reviews
    • 9.2 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Food is to die for."
      9.3 "Yummy desserts, said 93%."
      9.4 "94% enjoyed the snacks that were offered."
      8.0 "80% were happy with the price."
    • 8.2 "Good value."
      8.0 "80% were happy with the price."
    • 7.8 "Good service."
      7.9 "79% thought the service was very professional."
      8.8 "88% found the staff to be very friendly."
      8.1 "Housekeeping was great, according to 81%."
      7.9 "Management was excellent, said 79%."
    • 6.0 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 5.1 "Breakfast is mediocre."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 3.3 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 1.9 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 93 reviews
    • 9.2 "Terrific location."
      9.4 "Easily accessible by car, said 94%."
    • 8.2 "Good value."
    • 7.6 "Good service."
    • 7.3 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 6.1 "Rooms are ok."
    • 3.6 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
    • 3.0 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
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    Overall rating

    8.8 Excellent
    based on 744 reviews
    • 9.0 "Food is to die for."
      9.4 "Yummy desserts, said 94%."
    • 8.5 "Good value."
    • 8.4 "Location is great."
      9.4 "Easily accessible by car, said 94%."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
    • 7.8 "Good service."
      7.8 "78% thought the service was very professional."
      8.4 "84% found the staff to be very friendly."
    • 7.7 "High comfort."
      9.5 "95% thought rooms were spacious."
      7.2 "72% thought it was pleasantly quiet."
    • 6.0 "Rooms are ok."
    • 5.2 "Breakfast is mediocre."
    • 3.5 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 3.3 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 1.6 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 1,418 reviews
    • 9.4 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
    • 8.8 "Food is delicious."
      9.9 "99% enjoyed the snacks that were offered."
      9.3 "Yummy desserts, said 93%."
    • 7.3 "Good service."
      8.0 "80% thought the service was very professional."
      8.7 "87% found the staff to be very friendly."
    • 5.4 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      0.7 "For 93%, the rooms looked old."
      2.1 "79% complained about the bathroom."
      0.4 "Air conditioning was criticized by 96%."
    • 3.7 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.7 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    • 2.0 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 69 reviews
    • 9.1 "Terrific location."
    • 8.4 "Good value."
    • 7.3 "High comfort."
    • 7.2 "Good service."
    • 5.9 "Rooms are ok."
    • 3.5 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.3 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    data provided by TrustYou

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