New Orleans hotels

Parking

Perfect location to explore new orleans The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!

The rooms were clean, rooms comfortable, location great, and the staff were accommodating. There was no fridge in the room, and free wifi was only on the lobby.

large rooms, view of river, lighted pool, nice lobby, locations not crazy about wifi in room.. took fee off the bill but was confusing.

Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group. Small room

Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!

Hotels is priced right and was nicer than expected

Great stay with a great staff. The hotel is located on the riverside which allows for easy access to the river walk, the auditorium, Harrah's Casino and Drago (which is in the hotel).

Riverside view, mall access from hotel, cleanliness Pool closed due to weather, could have used a microwave and unclear channels.

It was very close to the French Quarter Festival activities. The rooms were nice and we loved having appetizers and drink at the bar after a busy day of activities.

I like everything in this hotel nothing

Location - close to great places to eat, shopping, and Bourbon street. The doormen were very kind and helpful. Lots of drunk people everywhere... but that Bourbon street for ya! Also, housekeeping didn't come to our room one day. At least it wasn't clean when we got back at 5 pm, and at that point I wanted a nap.

This hotel is near the chaos of canal street and bourbon street but off them just enough for a quiet nights sleep. The staff were friendly and they did a good job making up the room daily. The highlight was the doorman, Glenn. He was nice, knowledgeable, and knew a lot about the area.

Staff were friendly and helpful. Room was spacious and comfortable. Hotel was quiet and away from the constant noise of Bourbon Street. Many art boutiques and cool shops along the road to browse in. When I first checked in I was given a room that was already occupied so I had to cart all my stuff back to the front desk. My tub did not drain properly. I complained twice but it was not fixed. I left something in the room, called, was told to go to a website to report it but as of today have not heard anything about the item I left behind which has a high sentimental value.

Felt secure at night as there was a security guard by the elevators. Small lobby area, which can get loud. Felt secure at night as there was a security guard by the elevators. Nice to have a pool, but we didn't get to use it. Wifi worked well. Room was okay--bathroom small with very little counter space for belongings. Housekeeping occasionally not restocking soap. Found stain on blanket; staff did replace. Small lobby area, which can get busy and loud.

Every one of the staff went out of their way to help us. Very enjoyable stay. No refrigerators! Really needed in that climate.

nice location. rooms were clean and no musty odor(its new Orleans) ended up booking through a 3rd party to get room, not a normal process. they did well however.

Beautiful hotel very comfortable I have two $50 charges on my credit card upon arrival that were poorly explained and I was told they would be refunded by now but they have not been. It feels like the hotel is charging me the difference between the hotels.com price I paid and the walk in price.

View from room Tired liooking

Everything, best bed and bedding ever! Room service prices were too expensive for the quality of the food

i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.

I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some! The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.

More hotel than what we expected. Great staff, great location, great food, great hotel! Will make it our go to hotel every time we visit.

Everything. The people working the desk when we checked in around 10pm were exceptional employees. N/a

Staying on the corner of Bourbon Street and Orleans St was perfect. The staff was very friendly, including valet and bellman. We didn't ask for much, but we were given a lot. The free drink at check in certainly didn't hurt! I also really liked the beautiful area in front of check in. It reminded me if a formal living room, and any time I stopped to sit in there I met other guests. It was just so homey. I didn't like the parking fee. I booked through Trip Advisor and it said parking, but nothing about the extra fee. I think it was more the surprise of it that kind of bothered me. Also, I'm not certain the air was working. It wasn't hot, but it wasn't cool either. That said, we never mentioned it to the staff, given we were only in the room to sleep, so I think they would have fixed it or moved us had they known.

Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.

location, value and decor breakfast was overpriced

Well located for easy walk to all attractions on the French Quarter. Elegant, well maintained LARGE roomsnothing

Staff. Comfort. Location. Jazz lounge. Pricing is very high during Mardi Gras weeks. Jazz lounge closed at 10pm

I enjoyed the location, clean rooms, pool, staff, bed, nature sounds from radio, and smell. Noisy at night due to burbon st, but that was expected. Nature sounds come in handy.

Great location! Down in the heart of French Quarter. Kayak didn't inform me we needed to pay for Valet parking, but a great stay.

Very poor insulation between rooms. We had to move from our first room, as it sounded like our neighbors were inside our room. In our second room we backed into the elevators and heard that constantly, but it was better than loud voices.

There isn't self parking, valet only I upgraded my stay to include free Breakfast but wasn't worth it

Where able to check in early and get our room. Very friendly staff

They gave us a King rm instead of a double that we booked , we had 3kids with us. No double rms available so they upgraded us to a suite and gave us roll aways for the kids. Room was gorgeous,49th floor with wall of windows (amazing view of city and river) plus gave us a $100 in house credit. Totally made up for their mistake. Hotel and location was great. Parking was $43 per nt

The location is right in the heart of the French Quarter just a block off Bourbon Street and on the classier Royal Street. The décor is beautiful. The rooms are small but nicely decorated. The drapes were incredible. The cafe are the hotel was very good for breakfast with beignets as good, if not better than Cafe du Monde without the crowds. The walls were fairly thin so you could hear your neighbors. Also, nearly got high from the marijuana fumes seeing through the air system.

Location was great, room was nice and hotel was beautiful. They didn't tell us in advance we wouldn't have a window in our room. Also the bathroom was pretty small. There is just not much room to set anything down.

Gorgeous hotel with tons of history. Fairly priced and it's in the perfect location- close to everything, bourbon street, jackson square, casino, etc. Will be staying again!

Friendly doormen, bellman, front desk. Love the gracious old hotel. Criollo's Restaurant had excellent food and service. One could not ask for a better location as a base of operations for leisurely tour of French Quarter. While I don't think most rooms fit this category, we happened to get a very small room with window looking across a dark alley. Room could not have been more than 12' square, with king and furniture closet, one could not help but feel a bit claustrophobic. Be sure to ask for room with street facing widows. Housekeeping kept forgetting essentials - like TP. Had to call to request and then wait 15 min for delivery. Otherwise, excellent experience.

Excellent room service. The carousel bar was fun. It's located in a prime location. N/A

room # 944 is a bit too small

Great location in heart of French quarter! Friendly staff, super clean and awesome rooftop pool with bar! Hotel restless awesome and we received voucher for complimentary bottle of wine! Sent my clothes out for laundry and was told it would be a one day turn around. After 3 days still no laundry and I had to call twice to finally get it back. Also our last night we needed to actually get some sleep as we had a 630am flight home. Unfortunately the guests next to us were so loud we didn't get more than an hour of sleep. I called front desk twice and finally after security made their second attempt to get these rude guests to quite down the lowered their voices slightly.