Recent reviews
- All reviews
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- Neutral
- Negative
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8.0
Pros: They were able to return my money due to Covid-19 cancelation of my trip.
Cons: Nothing.
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3.6
Cons: Car smelled terrible. Burns in upholstery. Found an empty vodka bottle rolling around in the back seat after we picked up the car.
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7.2
Pros: Staff was very nice and friendly. We were not told in advance that the rental agency was off-site which caused an inconvenience. How do you get to the airport if you have a flight prior to 8:00 Am?
Cons: Nice automobile and easy to rent. Many thanks
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2.0
Pros: Nothing
Cons: If they had a car available. We reserved a car and paid for it about a month before and when we arrived were told there were no cars available including the one we reserved.
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2.0
Pros: Nothing.
Cons: I got to the airport car rental office and found out that Green Motion had no cars available, even though I had prepaid! I was left high and dry. Worst experience ever.
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2.0
Pros: Absolutely nothing! We waited an hour for the shuttle that never came! Never could get a hold of the green motion agent, and ended up having to rent a different car from another company. I also had a bad experience with green motion in Iceland, waiting an hour for the shuttle and then another hour to get the car once we got into the facility. If I had known this was green motion I never would have rented in Louisiana or anywhere else in the world for that matter!
Cons: Everything could’ve been better! It doesn’t matter if you get a good price on a car rental, if you never get to use it! The number they give you to call for the shuttle doesn’t actually reach anyone at green motion! The person you get doesn’t know much about the company, it is told to call someone else to pick us up! Green motion wasted an hour of our time as well as another couple’s who were in the same predicament with them. We both ended up having to rent another car or spend the night at the airport! That is no way to run a car rental company!
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7.2
Cons: Van Shuttle driver who drove passengers to airport could have been more helpful loading luggages into and out of van...passengers had to load their own luggages in/out of the van while the driver remained seated in the driver seat...needless to say he didn’t get any tip.
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2.0
Pros: This was ridiculous. I was told I had to go in back of the building where the rental cars were and they would send a black SUV to pick us up. RIDICULOUS AND DANGEROUS . I EXPECT A CALL FROM KAYAK
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4.0
Pros: The people were nice.
Cons: The website said it was on an on-site rental. It was actually off site, and the phone number was wrong on the itinerary. They also have reduced hours open only from 8am - 7pm, this was also not disclosed before or after purchase.
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4.8
Cons: Shuttle kid and customer service manager or helpful and seemed like good employees. But the operation location sucks and I was given a car that was previously damaged, had no plates, etc. It’s just not acceptable to be charging those rates and give out that kind of product
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2.0
Cons: There was not transportation from the airport to the rental facility. When I called to ask, they said there was no shuttle unless I made prior arrangements. I did not see that instruction in my reservation. Their advice to me was to cancel and book with someone else, so I did. Awaiting refund.
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2.0
Pros: Nothing. I booked a car, had no notification that they overbooked and when I went to pick up the car they didn’t have any left and I was stuck spending an extra $250 for my rental car.
Cons: Everything
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8.0
Pros: They were able to return my money due to Covid-19 cancelation of my trip.
Cons: Nothing.
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7.2
Pros: Staff was very nice and friendly. We were not told in advance that the rental agency was off-site which caused an inconvenience. How do you get to the airport if you have a flight prior to 8:00 Am?
Cons: Nice automobile and easy to rent. Many thanks
review from
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7.2
Cons: Van Shuttle driver who drove passengers to airport could have been more helpful loading luggages into and out of van...passengers had to load their own luggages in/out of the van while the driver remained seated in the driver seat...needless to say he didn’t get any tip.
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3.6
Cons: Car smelled terrible. Burns in upholstery. Found an empty vodka bottle rolling around in the back seat after we picked up the car.
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2.0
Pros: Nothing
Cons: If they had a car available. We reserved a car and paid for it about a month before and when we arrived were told there were no cars available including the one we reserved.
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2.0
Pros: Nothing.
Cons: I got to the airport car rental office and found out that Green Motion had no cars available, even though I had prepaid! I was left high and dry. Worst experience ever.
review from
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2.0
Pros: Absolutely nothing! We waited an hour for the shuttle that never came! Never could get a hold of the green motion agent, and ended up having to rent a different car from another company. I also had a bad experience with green motion in Iceland, waiting an hour for the shuttle and then another hour to get the car once we got into the facility. If I had known this was green motion I never would have rented in Louisiana or anywhere else in the world for that matter!
Cons: Everything could’ve been better! It doesn’t matter if you get a good price on a car rental, if you never get to use it! The number they give you to call for the shuttle doesn’t actually reach anyone at green motion! The person you get doesn’t know much about the company, it is told to call someone else to pick us up! Green motion wasted an hour of our time as well as another couple’s who were in the same predicament with them. We both ended up having to rent another car or spend the night at the airport! That is no way to run a car rental company!
review from
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2.0
Pros: This was ridiculous. I was told I had to go in back of the building where the rental cars were and they would send a black SUV to pick us up. RIDICULOUS AND DANGEROUS . I EXPECT A CALL FROM KAYAK
review from
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4.0
Pros: The people were nice.
Cons: The website said it was on an on-site rental. It was actually off site, and the phone number was wrong on the itinerary. They also have reduced hours open only from 8am - 7pm, this was also not disclosed before or after purchase.
review from
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4.8
Cons: Shuttle kid and customer service manager or helpful and seemed like good employees. But the operation location sucks and I was given a car that was previously damaged, had no plates, etc. It’s just not acceptable to be charging those rates and give out that kind of product
review from
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2.0
Cons: There was not transportation from the airport to the rental facility. When I called to ask, they said there was no shuttle unless I made prior arrangements. I did not see that instruction in my reservation. Their advice to me was to cancel and book with someone else, so I did. Awaiting refund.
review from
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2.0
Pros: Nothing. I booked a car, had no notification that they overbooked and when I went to pick up the car they didn’t have any left and I was stuck spending an extra $250 for my rental car.
Cons: Everything
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