Overview

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Crowne Plaza New Orleans French Quarter

739 Canal Street, New Orleans, LA 70130, United States
+1 504 962 0500

$146+

Overall guest ratings

8.0/10 Good
based on 5,211 reviews

Review highlights

  • 8.9
  • 7.2
  • 5.6
  • 5.3

Good to know

  • Friendly service

Nearby

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    About

    The guestrooms were completely renovated in 2016. Exactly 1 mile from the convention center and located on the most exciting street in the city, the Crowne Plaza New Orleans French Quarter hotel seamlessly blends modern convenience with historic architecture and impeccable service. This upscale gem among New Orleans French Quarter hotels is 14 stories still bears the storied Astor name on its façade. Offering the amenities you've come to expect in a business hotel, the Crowne Plaza French Quarter hotel includes a business center with a printer, copier and scanner – so you can keep up while you're on the go. Use our Crowne Plaza Meetings Director to plan everything from a small training session to a larger company celebration. Relax and indulge in French-inspired luxury while at the hotel. From the polished floors and elegant welcome of the lobby check-in area to our comfortable beds and overstuffed armchairs, the hotel offers a luxurious retreat from your busy day. Order room service when your energy is spent from work, or join us for a meal at our on-site restaurant.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Pets not allowed
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 5,211 reviews
    • 8.9 "Location is great."
      9.1 "91% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.2 "Good service."
      8.2 "82% found the staff to be very friendly."
      9.3 "93% said the concierge service was amazing."
      8.0 "80% said the recreation staff was great."
    • 6.3 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
      5.0 "Only 50% thought the pool was clean."
    • 6.2 "Vibe was decent."
      6.1 "61% considered the lobby entrance to be so-so."
    • 6.0 "Breakfast is mediocre."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.1 "61% considered the lobby entrance to be so-so."
      6.7 "67% found the grounds not bad."
    • 5.3 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.3 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.1 "Only 61% said rooms were clean enough."
      5.7 "57% said the view was so-so."
      5.9 "For only 59%, the tv was ok."
    • 5.0 "Average value."
      6.4 "64% thought it was adequately priced."
      5.0 "The price was ok for 50%."
    • 4.0 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 3,178 reviews
    • 8.7 "Location is great."
      8.9 "89% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.2 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Vibe was decent."
      6.2 "62% considered the lobby entrance to be so-so."
    • 5.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 5.5 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.2 "62% considered the lobby entrance to be so-so."
    • 4.9 "Rooms are not good."
      1.4 "86% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      4.8 "52% were disappointed with the minibar."
      1.7 "Air conditioning was criticized by 83%."
      4.4 "For 56%, the rooms looked old."
      3.4 "66% were unsatisfied with the kitchenette."
      1.6 "84% said the bathroom was dirty."
      2.9 "71% found problems with the furniture."
      3.5 "65% had problems with the shower."
      2.7 "73% criticized the small bathroom."
    • 4.7 "Not very comfortable."
      4.1 "59% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
      2.7 "73% criticized the small bathroom."
    • 4.2 "Value below average."
      4.5 "The price was too high for 55%."
    • 4.1 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 1,302 reviews
    • 8.0 "Location is great."
      9.9 "City centre within easy reach, said 99%."
      9.7 "97% liked the proximity to shopping."
    • 6.8 "Service is ok."
      5.6 "56% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
      6.1 "61% thought the management was tolerable."
    • 6.0 "Breakfast is mediocre."
    • 5.8 "Vibe was decent."
      5.8 "58% considered the lobby entrance to be so-so."
    • 5.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
      5.8 "58% considered the lobby entrance to be so-so."
    • 4.8 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      4.0 "60% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
    • 4.8 "Value below average."
    • 4.7 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      1.6 "84% thought they were poorly maintained."
      3.0 "70% complained about the bathroom."
      4.8 "52% were disappointed with the minibar."
      1.6 "84% said the bathroom was dirty."
      3.5 "65% had problems with the shower."
      2.9 "71% found problems with the furniture."
      4.3 "For 57%, the rooms looked old."
      1.8 "Air conditioning was criticized by 82%."
      3.9 "61% were unsatisfied with the kitchenette."
    • 4.3 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    based on 364 reviews
    • 8.6 "Location is great."
      9.1 "91% liked the proximity to sightseeing."
    • 7.1 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.4 "Vibe was decent."
      6.3 "63% considered the lobby entrance to be so-so."
    • 6.3 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
    • 5.4 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      6.6 "Only 66% said rooms were big enough."
      5.2 "Beds were acceptable for 52%."
    • 5.2 "Average value."
    • 5.2 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      5.2 "Beds were acceptable for 52%."
    • 4.0 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 364 reviews
    • 9.0 "Terrific location."
      8.9 "89% liked the proximity to sightseeing."
    • 6.7 "Service is ok."
      5.7 "57% said the reception staff was ok."
      5.1 "Only 51% thought the service was professional."
    • 5.6 "Vibe was decent."
      5.4 "54% considered the lobby entrance to be so-so."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
      5.4 "54% considered the lobby entrance to be so-so."
    • 4.9 "Not very comfortable."
      3.6 "64% thought it was too noisy."
    • 4.8 "Value below average."
    • 4.8 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
    • 3.6 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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