The decor was beautiful. The rooms were clean, sanitized, and well appointed. Beds were comfortable and the rooms were spacious. Everything was well maintained. Check-in and Check-out were quick and easy. Garage parking connected to the hotel was a plus. Location is across the street from the National WWII Museum so it was very convenient for our intended destination.
We can't think of anything else. It would be nice to revisit the hotel when COVID restrictions are lifted since dining facilities were very limited and the rooftop bar had a very limited menu that was not suited to someone with special diets, like us. So we could not eat in the hotel.
Very convenient location near convention center and good food
No hot water. No parking. Jacuzzi not working and had cold water. Pool was a bit cloudy. Customer service was poor. Wouldn’t recommend. Will not be staying there again.
Location to city attractions is great! Awesome accessibility to interstate system for entering/leaving the city to visit other attractions!
Nice space, friendly staff. Short drive (or $7 Uber!) to French quarter.
Be prepared to pay for parking. There are garages everywhere, but hotel parking is valet only and $44 a day. It’s very convenient, and our car was always ready quickly, but it was not an expense we had budgeted for.
Nice lobby, friendly staff, clean room, requires a key to get into the lobby at night. Easy checkout.
Vallet appeared to be the only parking option and it was $44 which was about half the price of the room. I hate hidden fees at hotels. The blanket on the bed was too warm for how the air conditioner cooled.
Price
Friendliness of staff and bed
The staff was great! Clean room, great location.
The staff was awesome. Went above and beyond to take care of my needs. My teenagers had a blast so must so we extended our stay an extra night.
The pool closed at 10. The bed wasn't that comfy.
Everyone there was very nice and accommodating. The hotel is very clean, and within walking or trolley distance of everything we wanted to see. I would definitely recommend this hotel to my friends.
I was excited to see they had comfort controlled beds, but the control was covered and you had to try to move it through the mattress cover. I also had a problem with my sheet popping off my bed, but in the big picture that was a small thing.