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New Orleans hotels near Julia Street Cruise Terminal
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Best New Orleans hotels near Julia Street Cruise Terminal
"This family-friendly New Orleans hotel is located in the business district, just steps away from Harrah's New Orleans Casino and Canal Street. Audubon Aquarium of the Americas and Royal Street are also within 10 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot. "
Overall 9.4 Excellent
Based on 146 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: The service was fantastic. Everyone was very helpful!
Excellent
10.0
Pros: We loved our stay! Hope to be back very soon!
Excellent
8.0
Mediocre
2.2
Excellent
10.0
Excellent
10.0
Excellent
9.7
Good
6.8
Cons: Don't sell King beds if you don't have them available.
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: The service was amazing. Every night, we returned to a room with chocolates or pralines, water and robes laid out for us. The view from both sides of the hotel was incredible and the location was great- only around 10 to 15 minute walk from Café du Monde.
Good
6.5
Cons: Whoever stayed in the room before me. Drank 2 bottles of while and then left the bottles in the bar. I brought it to the attention of the front seat and they said they would take care of it. And I also brought it to the attention of house keeping. At the end of my stay, you guessed it I got charged for the 2 bottles. Also I requested ice 4 times and never got any.
Excellent
10.0
Pros: Nice pool area with bar. Upscale room.
Cons: Long line to retrieve car from valet.
Excellent
10.0
Pros: Everything you could ever want in a luxury hotel is on display here at Windsor Court. Rooms are well decorated, beds are over the top comfortable, every member of staff was very very helpful and cordial. Richard at check in, Marissa, Alyx, Kim and Paul in the Club were a few to mention but everyone we encountered went above and beyond to make our stay enjoyable. Thank you. Location is perfect-coveniant to everything. This is THE place to stay when visiting NOLA!!
Good
7.6
Pros: Location and staff hospitality are excellent.
Cons: The rooms are in meed of updating. In my handicapped room there was no desk or work space. The rooms look old.
"Located in Central Business District, this hotel is within a 5-minute walk of Louisiana Children's Museum, The Outlet Collection at Riverwalk and St Patricks Church. Callan Contemporary is 0.2 mi (0.4 km) away. New Orleans Union Passenger Terminal is 16 minutes by foot. "
Overall 9.2 Excellent
Based on 457 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Okay
4.5
Pros: Not much. The service was ok.
Cons: Terrible beds. And the worst blankets I have seen yet in a hotel. The pillows were also terrible.
Excellent
10.0
Cons: More coffee in the room.
Excellent
10.0
Pros: Outstanding service
Hotel Monteleone, New Orleans is centrally located in New Orleans, a 3-minute walk from Bourbon Street and 7 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in New Orleans? This hotel has facilities measuring 24000 square feet (2230 square meters), including conference space.
Overall 9.0 Excellent
Based on 1,121 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.4
Cons: Double beds are hard on tall folk.
Excellent
9.3
Pros: Love the Carousel Lounge & the fact that the rooms had mini fridges to store my own drinks.
Cons: Pillows all the same, dished they had some flatter pillows to choose from.
Excellent
10.0
Pros: Gorgeous, luxurious, elegant decor and accommodations Five-star service Carousel Bar and Lounge is not to be missed We didn't have the opportunity to try Criollo restaurant, but the menu looked excellent Beautiful rooftop pool with unbeatable views of the city Large gym with views of the river OUTSTANDING location right in the heart of the French Quarter Love, love, love this hotel. Do yourself a favor and don't consider ANYWHERE else but Hotel Monteleone if you're coming to New Orleans.
Good
7.1
Pros: Overall, the facility was gorgeous. The beds were very comfortable, the room was clean, the pool was beautiful and atmospheric, but the service left too much to be desired. When we called to the front desk for assistance of any kind, we were met with tones of condescension. Almost as if asking for a room service menu, as are room had none, or ordering room service was a bother to them. We waited an hour for a Cobb salad to be delivered, only to find that it was missing bacon, egg, and avocado...practically half the salad! For the price of the salad, I expected so much more. I certainly could have called to notify them of the issue, but after having waited at long we did want to waste more time. Apart from the lack of care for customer satisfaction dealt out by the front desk, we also ran into issues with the bell man. At first, he offered to look out for our scheduled taxi, while we waited inside. But, we soon realized that he wasn't going to follow through on his offer as he was standing inside chatting it up with a co-worker as time came for our taxi to arrive. So, we got up and went to look for it ourselves. This is not to say that all of the customer service personnel were lacking. There were certain individuals who were kind, friendly, and attentive to our needs. But, I would say by and far that customer satisfaction is not apparent by their services rendered. If you're looking to feel like you as a customer and a person matters, then stay far away from Hotel Monteleone. If you're looking for a beautiful place to stay, then by all means, book that room!
Cons: See above,
Excellent
10.0
Pros: location and roof top pool
Cons: expensive valet
Excellent
10.0
Pros: Great location at edge of French Quarter Beautiful large lobby Good size room with view of river Heated pool on high roof top good temperature control in room computer internet room available 24 hours good pleasnat staff from doormen to counter clerks
Cons: no complaints
Good
7.3
Pros: Friendliness and helpfulness of the staff.
Cons: Door handle on my room had not been upgraded, and the door would not open. It took 4 trips down to the lobby plus the manager coming up to my room to fix the problem. A real hassle. Also, thermostat broken, and I nearly froze to death in my room. Would not recommend this hotel.
Mediocre
2.0
Pros: Location
Cons: Booked this room over 6 months in advance for the night before our wedding. Turns out we booked a day earlier than what we needed. I called the hotel to see if we could switch, but was rudely spoken to, hung up on twice when I asked to speak to a manager and when I finally did get ahold of someone in charge, they were unwilling to work out anything. I was at a loss for words. I travel to NOLA every few months and have always wanted to stay at hotel monteleone. So disappointed with the customer service, the way they spoke to customers, and although we did end up staying there that night, it will be the last time. Go to the bar, don't spend the night
Excellent
8.2
Pros: Clean, excellent position, i spent some hours by the rooftop pool and have found it amazing
Cons: I have slept in a queen room and the bed was rather narrow and could have been more comfortable. I had to unplug the fridclge at night because of the loud noise coming from there
Excellent
10.0
Pros: Great history and location. Great rooftop pool. Bar was "cool" with the carousel, I got a little dizzy and had to step off! Very nice!
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Good
6.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: Everything. But make sure you ask for a suite. They have 1.5 bathrooms a jacuzzi and a giant glass shower. Room also has 2 rooms.
Cons: Nothing
Excellent
10.0
Pros: Frt desk very nice. Room service used my name. The suite was very spacious with two bath rooms
Excellent
10.0
Pros: Top notch beautiful. I was impressed.
Cons: Nothing
Excellent
9.4
Pros: Monteleone is marvelous and I will come again. My only criticisms are 1. It is not fully handicap accessible 2. The bathrooms are nice but small and dated, no walk in showers 3. Bedrooms are small by modern standards (limited to 2 to a room comfortably.
Cons: Restaurant, entertainment, bars, service par excellence, cleanliness, doormen extraordinarily helpful( (we needed extra assistance and always received what we needed and more)
Excellent
8.0
Pros: Service and location. Quietness and comfort were great. Loved the historical significance.
Cons: Did not see any of the hotels ghosts
Excellent
9.7
Pros: - The location was in perfect proximity to the French Quarter (in the French Quarter) on the gorgeous Royal St which is, in my experience, the prettiest street in the French Quarter - There are ample antique shops, art galleries, restaurants, jazz clubs and cafes nearby - The hotel is exceptionally lovely, very clean and well-maintained - The rotating carousel bar on the first floor is fabulous with a great jazz band on Saturday nights. - Rooftop pool is gorgeous but was always full - The Spa sounded fantastic
Cons: - The cost of the parking was extremely high (~40+ per day) Even after checking out and only being in the area for < 15 hours the last day, we still had to pay the full amount for the day. - The pool was always really crowded which speaks to the popularity of the hotel
Excellent
8.5
Pros: Very historic and romantic. Room and bath a bit small, but made do.
Cons: Not real clear how to get your car upon departure.
Excellent
9.4
Cons: room # 944 is a bit too small
Excellent
10.0
Pros: The hotel was clean, beautiful, and the beds soo comfortable. But the best part if our stay was the service. The reservations specialist, front desk, and concierge all went out of their way, hands down, to give us top of the line experiences. Which included booking last minute reservations at best restaurants!!! I wouldn't stay anywhere else in the French Quarter!!
Excellent
10.0
Pros: The historic hotel is a perfect image of New Orleans. The staff was so friendly and went out their way just to see if you needed anything at all. It was the perfect first anniversary get away. Very romantic. Awesome convenient location for walking to nearby places as well. Clean. Carousel is really amazing and unique as well! Nice rooftop pool as well. That's a rare thing in New Orleans hotels!
Cons: Rooms are a little smaller than I imagined but really not an issue. Again, love the texture and old school authentic New Orleans style. Also, the elevators took a minute to get to you sometimes. Not really an issue just the only tiny flaw I noticed.
Excellent
10.0
Pros: The staff and cleaning crew were wonderful. Always going above and beyond to make our stay perfect.
Cons: The pool had debris in the pool. It was also very cold and we were told it would be heated. Thr 60.00 a day fee for parking, and room service was a complete a suprise. I was under the assumption that I could pay directly for parking....however, the hotel put a hold on my debit card for services I didn't use...for example, room service. It will take 3-5 business days to receive my refund. That caught me off guard and caused my finances to be tight for a few days until I could move money around at my bank. I wish I had been aware of these charges.
Excellent
9.6
Pros: The Hotel Monteleone is an outstanding property. We were pleasantly surprised with our King room. It was small, but very comfortable and tastefully decorated. The hotel bar is one of its trademarks. We enjoyed the carousel and the intimacy that it brings, all the while being able to chat with some of the other patrons. I had a 30 minute massage at the Spa Aria. The masseuse (Ellen) was excellent and very knowledgeable. The spa lobby was a bit overly crammed with merchandise for sale, but smelled great and had good attention at their front desk.
Cons: The concierge was not helpful to a guest, shrugging his shoulders and telling him he needed to get back in line for the front desk. It seemed to is like he could've assisted.
Excellent
10.0
Pros: Staff did everything to make stay perfect
Good
6.2
Pros: The location is nice
Cons: They charged me twice for my room & once I called them on the extra 550$ charge all they could say is sorry we will return it which I couldn't get back till Monday. The valet service is the worst I called an hour ahead to get my car and still waited a hour and ten minutes after coming down to get it.
Excellent
9.3
Pros: Very nice room, great staff
Cons: Room was too small for a stay of more than a couple of days.
Good
6.0
Pros: The location is excellent
Cons: I thought the hotel looked a bit run down,not a 5 star hotel.. I did not like the fact that there was no complimentary coffee or news papers The coffee was available in the gift shop for $3.00+ / cup. Not acceptable for a supposed top flight hotel, Forget trying to get a seat at the famous Carousel bar, but it was the first weekend of Jazz Fest.
Excellent
10.0
Pros: Staff was very helpful and friendly. When our room was not ready on time, we were upgraded to a beautiful suite. Hotel bar was lively with friendly servers. Rooftop pool was a fun place to relax before dinner. Beautiful lobby. Perfect location near great restaurants in the Quarter and downtown spots.
Cons: Having o leave.
"Located in Central Business District, this hotel is within a 10-minute walk of Smoothie King Center, Lafayette Square and Mercedes-Benz Superdome. Contemporary Arts Center and Bourbon Street are also within 15 minutes. New Orleans Union Passenger Terminal is 6 minutes by foot. "
Overall 8.8 Excellent
Based on 1,981 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Okay
5.4
Pros: Nice building
Cons: Almost everything
Excellent
10.0
Pros: Thought I was staying at a 5 star hotel. It was very clean and upscale.
Excellent
8.0
Excellent
10.0
Pros: Work out room, Starbucks, location, staff, room, everything....
Cons: a little better explanation at check about elevators.
Excellent
10.0
Pros: Location Cleanliness Comfort
Cons: Nine
Good
7.0
Pros: I stayed there because my granddaughter and daughter could walk to the Superdome for the One Direction concert.
Cons: I did not like that they hiked the price up for that night and it took 4 hours and 3 phone calls to get food delivered to the room.
Excellent
10.0
Pros: Beautiful views of the city and the Superdome, especially at night. Gorgeous facilities.
Cons: Nothing
Good
6.2
Pros: Location of hotel on streetcar line, availability of wifi, on-site dining options, interior atrium atmosphere.
Cons: The front desk was understaffed for a busy Friday check-in time causing huge delays. Staff in gen were not very friendly in the hotel. Bathroom was very small and chrome fixtures were rusting. Not enough washcloths, hand towels in room. Pillows on bed were uncomfortable/too hard.
Excellent
10.0
Pros: The customer service at this hotel was great. Whether you are going for business or pleasure this hotel has everything you need. I have have stayed in several hotels in New Orleans and this is by far my favorite,
Good
7.7
Excellent
9.4
Excellent
10.0
Excellent
8.5
Excellent
9.4
Excellent
10.0
Excellent
9.4
Excellent
9.7
Excellent
8.2
Pros: Value and proximity
Cons: No fan in bathroom and convenient for one person not multiple.
Excellent
8.0
Okay
5.7
Excellent
10.0
Pros: Everything
Cons: Had trouble with my keycard several times but no biggie
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.3
Excellent
10.0
Pros: Easy check in
Excellent
10.0
Excellent
10.0
Pros: Friendly courteous service with a smile.
Excellent
8.0
Excellent
9.1
Excellent
9.1
Excellent
8.0
Excellent
10.0
Pros: It was dope. Clean. Modern. New.
Good
7.4
Excellent
9.1
Excellent
10.0
Excellent
9.3
Excellent
10.0
Pros: The customer service was outstanding. Everyone was very friendly, and helpful. Nikki who helped check us in, went above and beyond to help make our stay extra memorable!! Can't wait to go back.
Okay
4.5
Pros: NA
Cons: I called 15 minutes after checking out because I left an item in my fridge and I was told my room hadn’t been cleaned yet so it should have been found. I later went to pick up my item at around 11:30 and since housekeeping wasn’t there no one had access to the lost and found. I had no update on my item and housekeeping never checked it in even though no one else had access to my room.
Excellent
9.6
Cons: Parking rates
Good
7.6
Pros: They hotel is very nice and affordable. The location is also very convientant. The front desk staff, valet & bell man were very helpful and friendly.
Cons: The room service is horrible. Very over priced with very little food. Took forever to receive. I ordered about 3 times and each time my order was wrong or missing items. Just very disappointing.
Excellent
9.7
Pros: Great stay! Clean and comfortable hotel. Business center is not free, which is a negative. Carla at the front desk is wonderful!!!
Okay
5.7
Pros: Friendly staff
Cons: I've paid for an upgrade to a room with a city view. The so called city view was blocked by the adjacent Hyatt House. If you want a city view, move on to the near by Holiday Inn.
Excellent
8.5
Pros: Rooms were very comfortable and clean. Location was great.
Cons: No free parking. Valet only or pay for parking garage. No breakfast.
Excellent
8.8
Pros: The hotel was great. I travel a lot and this was one of the nicer places I have been.
Cons: The only two negotive things I have to say would be. 1) the breakfast buffet wasn't worth the $21. It's the same mass produced powdered egg bacon pancakes....that you get at crapy hotels for free. There is a omlet station and a big selection of pastries and fruit but I'm a eggs an bacon guy and it was horiable. The second negative I have is dependent. I stayed there for Mardi Gras and they shut down a lot of streets, so you have to walk because the taxis won't and can't take you down town. and its a long walk to Burbon street. It is located right next to the stadium if that's where you are going.
Excellent
10.0
Pros: Beautiful hotel! Convenient street car across the street to get all over the city. Staff is very friendly. Many restaurants and shops for in hotel wants.
Cons: Nothing!
Excellent
9.4
Pros: Modern. Friendly.
Cons: $40 valet parking per day!!
Excellent
9.7
Pros: Beautiful, totally updated and high tech. Not overly luxurious but nice and super comfy rooms. Great gym facility and pool looked nice but we didn't venture down there. Can get busy with conferences and hear it's busy during football home games. Decent location if you don't mind walking. Street car stops right outside hotel which is mostly convenient unless it's running late or comes early. If it's busy (people buying tix, traffic) it can take a while longer than anticipated to get to your destination. We walked back from the French Quarter a few times...not a bad walk, probably around a mile. The location was fine for us but may not be for everyone. For the great rate we got for the amenities, the trade offs were worth it. All staff members were super nice, super accommodating and seemed to genuinely enjoy their jobs.
Cons: Distance could be an issue for some people.
Excellent
8.5
Pros: It was a very nice hotel. Staff were friendly and helpful. Allowed us to check in at 9 am and out at 1 pm. So convenient.
Cons: Prices were high. And our room was located near the service elevators which made a constant rumble noise 24/7. Had we been staying more than a night, we definitely would have asked to switch rooms. Instead, we asked for earplugs. Had we asked, I'm sure the front desk would have accommodated our request, they were very helpful.
"This family-friendly New Orleans hotel is located in the entertainment district, just steps away from Saenger Theatre and Canal Street. Bourbon Street and Royal Street are also within 5 minutes. New Orleans Union Passenger Terminal is 16 minutes by foot. "
Overall 8.8 Excellent
Based on 496 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The pool is so nice! Our room was fabulous!
Excellent
9.4
Pros: The hotel was beautiful, room was comfortable, staff was wonderful
Cons: Our only complaints were that the tv didn't always work very well. It would cut out for no apparent reason and sometimes just stop working. We also felt that the movie rentals were absurdly expensive. I've never had a hotel charge $19 for almost every movie available.
Excellent
10.0
Excellent
10.0
Excellent
9.1
Good
6.5
Pros: The location and the overall feel are great.
Cons: They're not very accommodating, nor does the room come with much in the way of extras.
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Pros: The building is beautiful and there are great bars/restaurants in the lobby. Our room was spacious and very comfortable.
Cons: The bathroom was a bit disappointing for a luxury hotel. Also, the spa was disappointing.
"Located in French Quarter, this hotel is within a 10-minute walk of Canal Street and Jackson Square. Cafe Du Monde and French Market are also within 15 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot. "
Overall 8.7 Excellent
Based on 2,765 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.7
Pros: It does maintain the Marriott standards
Cons: The hallways are noisy at night
Good
7.0
Pros: Location was great.
Cons: Front desk staff was unenthusiastic. No maid service on Mardi Gras until 3:30 in the afternoon. Room we were assigned was an accessible unit. We had no where to hang clothing. Also no in room safe, mini-fridge or microwave.
Excellent
10.0
Pros: The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Excellent
8.8
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
8.8
Okay
4.0
Good
7.7
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Good
6.0
Excellent
9.7
Excellent
10.0
Good
6.6
Excellent
10.0
Excellent
10.0
Pros: Getting upgraded to Max club access
Cons: Having information where the elevators were on every floor
Excellent
8.0
Pros: The hotel is in a prime location with a few amenities to make your stay comfortable.
Cons: Follow thru with reservations that have been made thru other web sites, like Kayak. They lost my reservation, then found only one day, then the four days I paid for.
Excellent
8.0
Cons: Parking
Excellent
9.4
Pros: large rooms, view of river, lighted pool, nice lobby, locations
Cons: not crazy about wifi in room.. took fee off the bill but was confusing.
Excellent
9.6
Pros: Great service! The beds were extremely comfortable.
Cons: The only negative things I can say is I hate that you have to pay for wifi and the rooms are not as updated as the lobby.
Excellent
9.1
Pros: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage
Cons: No kitchen appliances in room, expensive breakfast
Good
6.8
Pros: Room was nice and comfortable, looked to be recently remodeled.
Cons: Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
Excellent
8.3
Pros: Location was great, rooms were clean and the staff was very helpful.
Good
7.0
Pros: close proximity to bourbon street.
Cons: Over priced, small rooms, no microwave, no fridge, expensive valet parking $38 per night, hotel elevators were confusing to use for most of the guest not familiar with those elevators. Held $464 on my credit card for for what they say was misc charges. $464 that was not available to use. I will never stay there again. what a ripoff. $23 for breakfast buffet that was very limited. My wife ordered 3 pancakes and they charged us $12 for 3 freaking pancakes that were not very good.
Excellent
8.3
Pros: Loved the hotel and the staff great location.
Cons: My only complaint is the room had no vents in the bathroom. When someone goes #2 it stinks the entire room up.
Excellent
10.0
Pros: Nice hotel and location
Good
6.8
Pros: Staff is incredible. View from room was great
Cons: Bathroom was disgusting...hair from previous guest, bathtub filled up with water. Elevator is a joke...takes forever
Excellent
9.6
Pros: I thought that the lobby was great! Valet was nice to have along with bellhops. Location awesome for mardi gras and really any other trip
Cons: Front desk was a little rude. It was crazy during mardi gras and garage was already full. If someone is staying I thought it was 1 car per room? So if a group is coming than anyone else needs to find another place to park. How is there not enough room?? Is the garage sale than the hotel Capacity because that's a problem. If there is overflow parking a d we are paying the valet fee than THEY need to take it down there...
Excellent
8.2
Pros: Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group.
Cons: Small room
Excellent
9.3
Pros: The rooms were clean, rooms comfortable, location great, and the staff were accommodating.
Cons: There was no fridge in the room, and free wifi was only on the lobby.
Excellent
10.0
Pros: Great location. Close to everything in the French Quarter. Friendly and helpful staff
Excellent
9.4
Pros: Location was great facilities well-maintained kid-friendly has a pool and it has a gym
Cons: The restaurant food was underwhelming was overpriced drinks were very expensive. Hotel elevators took a very long time for you to be able to get one and get to your floor and hotel staff seems confused or unable to do anything when asked. Phone was very difficult to get ahold of someone from your hotel room when you're calling the direct line operator or valet
Okay
4.8
Pros: Great location.
Cons: Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
Excellent
9.7
Pros: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!
Cons: Bathroom tub could use updating
Excellent
9.6
Pros: I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
Good
6.8
Pros: Location
Cons: To many drunks
Excellent
8.8
Pros: Our room had an amazing view. This hotel is perfectly situated on the edge & within walking distance of the French Quarter, street car, etc. Beds were really comfy. Liked the efficiency of the elevators (pressing what floor you want to go to on the outside rather than up & down) as floors were grouped together
Cons: Honestly for a hotel of this price & quality I would expect a larger bathroom. It was barely big enough for 1 person. The ceiling was also very low in the bathroom causing me to bump into it several times while doing average tasks.
Excellent
8.5
Pros: The Bed was very comfortable, liked the linens too.
Cons: A/c was intense when on, room got muggy when off. Specifically called to say we were arriving late, special occasion, could we be not near the elevator. We were put right next to the bank of elevators and had to listen to them all night.
Good
7.6
Pros: I liked the location and its access to the French Quarter. The hotel was very crowded as it was the start of Mardi Gras so the lounge in the lobby was very busy and sometimes it was sometimes hard to find a seat there but fund anyway. Elevators were prompt and staff very polite and helpful.
Cons: Our room was small and the bathroom was clean but so small that there were no towel bars and yet there was a sign saying that you could be environmentally helpful if you would use your towel more than once. If that was your wish, the sign to the housekeeper would be that your towel would be hung on the towel bar. We just found it humorous.
Excellent
8.2
Pros: I like that we upgraded to the corner room on the 35th floor.
Cons: We stay from Saturday til Monday. This was during the time of the potential threat of Hurricane Nate. Luckily the hurricane did not hit New Orleans. Sunday our room was never clean, nor did we receive any new towels. I called down to the desk (3) and no answer. This was disappointing.
Excellent
9.4
Pros: Central location right near Bourbon St and friendly staff
Cons: Hotel would not allow later check out and maids were knocking on our door at 930 am. Be sure to put privacy sign on door if you want to sleep in.
Good
7.7
Cons: Room was musty smelling
Excellent
8.5
Pros: Perfect location to explore new orleans
Cons: The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
"This family-friendly New Orleans hotel is located in the historical district, within a 5-minute walk of Bourbon Street, Jackson Square and Preservation Hall. Cafe Du Monde and The Shops at Canal Place are also within 10 minutes. New Orleans Union Passenger Terminal is 26 minutes by foot. "
Overall 8.7 Excellent
Based on 1,226 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: * Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night
Cons: * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected
Okay
5.4
Excellent
9.1
Pros: This hotel has a classic feel with updated amenities and a fantastic roof top pool.
Cons: Our room was very small and had very little storage space and the bathroom had no counter space for toiletries.
Excellent
9.1
Pros: Royal, old-fashioned feel consistent with New Orleans old city.
Cons: Room was a bit smaller than expected, but sufficient for a couple.
Excellent
10.0
Pros: The beds were the best I had a hard time trying to get my girls to leave
Cons: The sandwich we got from room service
Excellent
8.0
Pros: Pool and viewing deck
Cons: Bathroom set up no counter with rack above toilet
Excellent
9.4
Pros: Elegance Central for visiting French Quarter Customer-Friendly Historic
Cons: Small room for Big Price
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.8
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Everything
Cons: Nothing
Excellent
8.0
Excellent
9.1
Good
6.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
10.0
Pros: The Location
Excellent
9.0
Pros: It's the attention to detail that left us with a lasting favorable impression. Each employee of the hotel was very polite and at the top of their game at every brief interaction. It was a brief stay and what created the lasting impression was when we were departing the hotel a bellman made sure to tell us Good Morning, how nice is was to have us, and to have a wonderful day. We could have made it out the door without him saying much but he made sure to tell us these things with conviction and we felt that it wasn't just lip service. Nice job folks, from check in to check out. We'll be back.
Excellent
8.8
Pros: Comfortable room, great AC, beautiful lobby, outstanding Sunday brunch.
Cons: Ac in the bathroom!
Excellent
10.0
Pros: The staff was great! Everyone is so friendly The hotel is perfectly located for all the touristy things but you don't hear any of the noise. Super nice stay!
Cons: Nothing!
Good
6.5
Pros: Location
Cons: The room was too small especially the rest room. The hotel is nice but needs an update. The mattress was old and lumpy. I would not recommend this hotel to a friend.
Excellent
10.0
Pros: Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again
Excellent
8.5
Pros: Staff was great! Location is excellent.
Cons: Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
Excellent
10.0
Pros: Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
Excellent
10.0
Pros: The rooms were large and accommodating. Car parking service was excellent. All the staff were courteous and did their best to accommodate customer wishes.
Cons: The mini-bar was a source of frustration. I could not refrigerate my medication. If the mini-bar had the little plastic fastener cut, the room would be charged : (
Excellent
10.0
Pros: In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.
Excellent
9.3
Pros: The historical atmosphere
Cons: The valet parking garage was a bit tight to manipulate
"Located in French Quarter, this romantic hotel is steps away from Canal Street, Bourbon Street and Royal Street. Harrah's New Orleans Casino and Jackson Square are also within 10 minutes. New Orleans Union Passenger Terminal is 20 minutes by foot. "
Overall 8.7 Excellent
Based on 838 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
8.0
Excellent
8.2
Pros: Location, service, facilites
Cons: Us very noissy, Trucks and service vehicles work oitside of the hotel every morning at 5 am. The hotel May change the windows for a sound proof windows.
Excellent
8.5
Pros: Normally i do not do reviews however this hotel was exceptional. Great friendly helpful staff. Unpon arrival was given an upgraded room. Extremely convenient location to everything. Spacious room. Thank you for an enjoyable stay,will be back
Cons: The bathroom was the only downfall. Could of had a larger vanity sink countertop area and a ceiling exhaust fan. Otherwise ideal room
Excellent
8.5
Excellent
10.0
Pros: The customer service was amazing!
Good
7.4
Excellent
10.0
Excellent
8.2
Excellent
8.8
Cons: Ja
Excellent
9.4
Pros: It was perfectly located and thr workers were all very helpful and friendly.
Excellent
10.0
Excellent
8.5
Excellent
10.0
Pros: Could walk anywhere
Excellent
8.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
9.0
Excellent
9.6
Excellent
10.0
Excellent
9.3
Pros: They had two awesome engineers that fixed our a/c. Terry and Carl (not sure on that guys name) but they were the nicest coolest gents we have met.
Cons: Being charged for water. Hate that.
Mediocre
2.0
Cons: I made a reservation on a busy weekend. When I arrived at the front desk told me they were overbooked and I did not have a room. There were no other hotels available so I went back to the airport, slept they're all night and purchased a ticket for a flight home.
Excellent
10.0
Pros: Staff members were helpful and friendly. Rooms were nice and roomy. Hotel was in excellent condition. It was close to Canal Street to view the parades.
Cons: Breakfast offerings. Other Hyatt’s have free breakfast. You would think that because the Centric is on the high end that breakfast would be offered. Chuck and the bar staff was excellent. The food was great.
Excellent
10.0
Pros: The hotel was nice and the staff was friendly. Everyone I spoke with wanted to make sure we were taken care of and it felt like they were willing to go the extra mile to make sure we were happy. I had a small reception for my wedding at The Redfish Grill that's attached to the hotel and it was a great experience. I believe our waitress was Anne or Anna and she was very kind, personable, and provided the best service possible. I would definitely recommend this Hyatt to someone looking to stay in NOLA.
Cons: The only con I have for the hotel is the Powdered Sugar cafe attached to the hotel. My husband and I didn't get our orders on time (in a busy setting, I would understand. There were only two or three other tables seated) and what we did get was continually incorrect with no apology or explanation. At some point my plate was taken from me without saying anything with my fork still on it where I had dropped it. Overpriced for what it is.
Excellent
10.0
Pros: Location
Cons: High parking fees
Excellent
10.0
Pros: Beds were really comfortable, room was huge, very quiet.
Cons: The option for late check out
Excellent
10.0
Pros: Great location, clean and lovely
Excellent
8.5
Pros: Nice remodeled old hotel within the French quarter. Modern decor with spacious rooms. Close to streetcar stop on Canal. Early check in through kayak
Cons: Employee at cash register in hotel breakfast restaurant was very rood. Carpets in hallways need replacing or at least cleaning. They were very dirty
Excellent
10.0
Pros: Loved all the staff! We had a room with a great balcony and we really enjoyed the restaurants/lounge in the hotel.
Cons: Honestly we were satisfied completely.
Excellent
10.0
Pros: We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St.
Cons: Canal St. side of hotel is very noisy at night.
Excellent
9.7
Pros: Super friendly staff and large rooms!
"Located in Lower Garden District, this hotel is within a 15-minute walk of Magazine Street and Lafayette Cemetery. National World War II Museum and Ernest N. Morial Convention Center are also within 1 mile (2 km). New Orleans Union Passenger Terminal is 22 minutes by foot. "
Overall 9.0 Excellent
Based on 48 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Le Pavillon Hotel is centrally located in New Orleans, a 5-minute walk from Lafayette Square and 8 minutes by foot from St Patricks Church. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
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_O-538736.jpg?width=66&height=66&xhint=1560&yhint=1020&crop=true)
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Overall 8.6 Excellent
Based on 1,133 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.0
Pros: Beautiful property
Cons: Inconsistent housekeeping.
Excellent
9.7
Okay
5.4
Excellent
10.0
Good
6.2
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.5
Excellent
8.2
Excellent
9.1
Excellent
10.0
Pros: Everything
Cons: Leaving
Excellent
8.2
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Pros: To be honest I was very disappointed in this stay. I was a returning guest and had high expectations which were not met. However, upon check out I met Peter and he did everything right to rectify the situation. His level of customer service won me as a returning guest.
Excellent
10.0
Excellent
10.0
Pros: The Pool It Was Sweet rooftop and had great view and look very rich
Cons: Pay up for a room King is not that big also plumbing sounds bad like an old hotel will keep you up if light sleeper.
Good
7.4
Pros: Friendly staff Convenient location PB&J sandwiches from 10-11pm
Cons: In need of renovation Dirty carpet Dirty bed sheets Did not provide bottled water as stated on sight
Excellent
10.0
Pros: I adore classic New Orleans art and history so my friend recommended this place - its a perfect blend of the newest culture and classic. i not only stayed here once but twice when my flight got pushed - thats 4 nights over a series of 9 days. I loved all of it! the gym the rooftop pool the paintings the beds the PB&Js at night! i could live here for years! thank you so much for all you did during my stay and i cannot wait to return in the fall to once again live it up at Le Pavillion!
Okay
4.0
Pros: Hotel had lots of staff and very polite and clean. Historical significance.
Cons: Kayak over booked telling us we had a room but the hotel was not advised. Hotel had no knowledge of us coming.
Excellent
8.8
Pros: The staff was great especially the bartender Pammy and housekeeping staff. Beautiful old hotel that been kep up to date. Easy walk to the street cars and walk to Bourbon St and close enough for a $10 Uber ride to Magazine Street, uptown etc.
Okay
5.7
Pros: The old world luxury decor and Christmas decorations. Very clean. Friendly staff.
Cons: Staff somewhat disorganized and inept. We were given very poor directions to points of interest. Cost of parking $39.95 per day. Christmas brunch $75 pp was very poor and disorganized. Food was either undercooked or overcooked and they ran out of some dishes.
Excellent
9.7
Pros: Very nice hotel, will look to return.
Cons: Bed was under a window with single pane glass, nighttime was drafty with colder weather.
Excellent
10.0
Pros: I loves the staff and I loved how absolutely beautiful the hotel was!
Cons: Nothing! Our stay was excellent
Excellent
8.2
Pros: Our stay was great. The staff made my 17 year old daughter feel like a queen. PB&J and Hot Coco nightly is great.
Cons: The bathroom could have been a little cleaner.
Excellent
8.8
Pros: The hotel is a throwback to a different time. Which in New Orleans is quite delightful. It's a small hotel with quite attentive staff. The beds are lucious, down duvet, down pillows and pillow top mattress. And don't forget to slip down to the lobby for hot chocolate and PB&J every night at 10-11.
Cons: Elevators are a little slow.
Excellent
10.0
Pros: We attended an event at the Smoothie King Center and was able to walk. This beautiful hotel is centrally located to many of NOLA's attractions and restaurants. The staff was friendly and attentive,while the tradition of pb&j at 10:00 pm was a charming touch. The rooms are gorgeous as is the rest of the hotel.
Cons: This is not a complaint, but really a praise for kayak.com. Originally, I went through the the hotel's website to book my room. I saved $40 per night by using AMOMA through this website!
Excellent
10.0
Pros: The whole staff was so amazing. Place was perfection all around.
Cons: Creepy pictures on the 3rd floor.
Excellent
10.0
Excellent
10.0
Excellent
9.7
Good
7.7
Pros: - Well-appointed rooms with comfortable beds. - Incredible concierge who knew everything about the city & gave very good advice. - Lobby and the property in general were decorated well and in good repair. - Incredible hot cocoa at night to make up for the lack-luster PBJ bar
Cons: - "Gourmet" Peanut Butter & Jelly bar was disappointing, chunky peanut butter with wonder bread is not gourmet! - Saturday night during our stay, they closed down their lobby bar for a private wedding reception. Wouldn't have been a big deal ... but, they attempted to set up a temporary bar near the front desk that was a joke with few drink choices an inexperienced bartender. The majority of the staff was obviously focused on serving the wedding party & not the other hotel guests. - The entrance is very small, has a very steep, slippery incline and is difficult to navigate with luggage and vehicles.
Excellent
9.6
Pros: location, rooftop pool, PB&J social
Cons: expensive valet parking ($36 per night)
Excellent
10.0
Pros: The service was great. The rooms were beautiful. The PB&Js and Hot Chocolate were excellent and there was a rooftop pool and hot tub.
Good
7.0
Cons: Everything was ok except the $50 parking charge was hidden and know one told us until we checked out!
Excellent
10.0
Mediocre
2.0
Excellent
10.0
Excellent
8.8
Pros: The staff was very friendly. The rooms were very nice and welcoming. I honestly don't know why people said it was dirty. But the lobby is elegant, the rooms well furnished and comfortable.
Excellent
10.0
Pros: Decor and location
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"Located in Central Business District, this hotel is within a 5-minute walk of Lafayette Square, Canal Street and Royal Street. Bourbon Street and Harrah's New Orleans Casino are also within 10 minutes. New Orleans Union Passenger Terminal is 15 minutes by foot. "
Overall 8.6 Excellent
Based on 773 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
8.0
Good
7.1
Pros: We really loved the room bed and service.
Cons: The pool was small and dark no sunlight and it was a outside pool that had freezing water. The restaurant connected to the hotel was ok but some of the waitress were really rude and slow we saw 5 family leave during our wait for our drinks. Meanwhile when we got the menus we didn't see anything we wanted so we told the waitress we needed the check. She left and never came back! We had to track her down and talk to her manager to get a check !!!!
Excellent
10.0
Pros: We were upgraded as Ambassador members, and the suite was lovely, and ever better than a certain other nearby favorite 5 star hotel in NO. Staff was welcoming and the bedding and bathroom superb. We also like the self parking in the adjacent Pan American parking garage--a NO bargain.
Excellent
10.0
Pros: I loved everything about this hotel. Extremely close to everything and the staff was excellent
Excellent
10.0
Pros: The hotel concierge George and Richard were most helpful!
Excellent
9.7
Pros: Beautiful hotel with extremely close beds and quiet area
Cons: Not exactly in the French quarter but definitely close
Excellent
10.0
Pros: Hotel was clean and close to everything. Across the street from Luke. Great Oysters 1/2 price Happy Hour 3-5
Excellent
10.0
Pros: The hotel is newly renovated and totally updated and modern from its previously 80s styling. I have stayed at this hotel many times over the years and it was nice before but amazing now. Try a balcony room and go down to one of the bars for a signature New Orleans cocktail. It's 2 blocks from Canal and 3 blocks from Famous Bourbon Street. It's also perfectly located for catching games and events at the super dome. Bout 3-5 blocks. Not a bad walk at all. It's where I stay when I go to watch the Saints
Excellent
10.0
Mediocre
2.8
Cons: Intercontinental is supposed to be IHG's flagship hotel. During my stay I killed three spiders in the bed. The duvet cover was torn and tattered in multiple places. The carpets were not vacuumed. Someone else's dry-cleaning tags were left on the floor (2). The drinking glass in the bathroom had dried toothpaste stains from someone previously before me. For three days in a row I turned the same drinking glass up thinking that it would be washed and would return to my hotel room to find that it had just been flipped over, uncleaned. The best yet was the last night that I stayed the cleaning staff had left a dust in my room by the door. I guess since they werent cleaning they decided to leave the tools for me do their work. The front desk staff seemed unconcerned about the cleanliness and too busy to give it much thought. Valet also higher than any other hotel in area. Will go back to the Holiday Inn Chateau LeMoyne north of the quarter, always clean in 5+ stays there.
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
8.5
Pros: Great location, quiet neighborhood but close enough toFrench Quarter and Bourbon St. Great facilities and clean as well as friendly staff.
Excellent
9.6
Pros: Very nice hotel
Cons: Valet parking $45 a day
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
8.0
Excellent
8.8
Good
7.4
Pros: Awesome, clean
Excellent
9.7
Excellent
9.1
Pros: The room was very nice and clean. The bathroom and shower was great especially for New Orleans. The bed was very comfortable.
Cons: Breakfast buffet was not included with our room. When my wife called the front desk, they left her with the impression that breakfast was included. We were surprised that it was $27 per person. What a rip off!
Excellent
9.0
Pros: The location was great. The rooms were very nice and clean. The Staff was very helpful.
Cons: The bartenders at the hotel bar were rude.
"Located in Central Business District, this historic hotel is steps away from Audubon Insectarium, Canal Street and Harrah's New Orleans Casino. Royal Street and Decatur Street are also within 5 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot. "
Overall 8.4 Excellent
Based on 2,133 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Okay
5.1
Excellent
9.7
Good
7.7
Excellent
10.0
Excellent
8.8
Excellent
8.8
Pros: Good price. Bed was comfortable. Room was clean.
Cons: Not many amenities
Excellent
10.0
Pros: Friendly staff. Clean room. Great location.
Good
6.8
Pros: The inside of the building is very beautiful and the bathroom was amazing. Bed was comfy and staff was very kind and inviting.
Cons: NO WINDOWS in some of the rooms, and half of the outlets didn't work.
Excellent
8.8
Pros: The hotel was clean, comfortable, and convenient.
Cons: The front door opens to the back door or a nearby hotel's trash collection site.
Excellent
9.3
Pros: The staff were very friendly. The room was a corner room and had a very natural feel to it. My wife and I loved the exposed brick and high ceilings. The portraits in the hallways set the tone for what New Orleans is all about.
Cons: No microwave or refrigerator in the room. No leftovers from restaurants able to be kept.
Excellent
8.2
Pros: Wonderful historic hotel. We chose a small interior room as we never planned to spend much time in the room. Without windows though, it was easy to oversleep so I recommend setting an alarm. The bed was comfortable. The room had everything we needed: iron, coffee, refrigerator, toiletries and blow dryer.
Cons: Leftovers in the fridge from previous guest. No bar in the hotel - we knew that going in but we found ourselves saying that it would have been nice.
Excellent
10.0
Pros: Nice and dark. Super comfy. Convenient to all NoLa has to offer. When I return to New Orleans, I will return to the Pelham.
Excellent
8.6
Pros: The room had amazing charm that reflected the gumbo pot of culture in New Orleans.
Cons: More amenities. Coffee IN The room, Check The wall Outlets (Some Were loose), continental breakfast
Excellent
9.7
Pros: Location was great. Walking distance from the quarter. Quite street. Parking was quite easy.
Good
7.7
Good
7.4
Excellent
8.0
Excellent
10.0
Pros: The hotel is just one block off canal, so it’s not in the crazy foot traffic.
Cons: A little hard to get to at first because it’s on a one way narrow street. Easy to miss the street
Excellent
9.7
Good
6.5
Pros: Location; charm
Cons: No windows!!! Poor lighting; old; not enough outlets and the one in the bathroom didn't work for my plug; not a great ambience; small beds if sharing; no fan in bathroom.
Excellent
10.0
Pros: Ms. Kenya at the front desk made our trip very wonderful with her service and smile. We like to thank her for her hospitality.
Okay
4.8
Pros: Good location
Cons: Indifferent staff, mildewy smell covered up by perfume, dark room, noisy air conditioning, dark room. You can do much better.
Excellent
9.4
Good
7.7
Good
6.0
Okay
5.4
Good
7.7
Excellent
9.1
Good
6.0
Cons: I'd say the biggest con for me personally was the lack of a fitness room, staff could have been a bit more welcoming, I didn't find the customer service to be the best--but the room was nice enough and the location was great-overall an okay experience.
Excellent
9.3
Pros: Big beautiful rooms, comfortable beds, friendly staff.
Cons: Nothing.
Good
6.8
Pros: This is a small old hotel that is very charming and in a great location. Close to the French Quarter and Riverwalk.
Cons: Tiny rooms. My room took 5 - 10 minutes to get hot water running.
Mediocre
2.8
Pros: The location was alright, within walking distance to the French Quarter. The rooms had vaulted ceiling and were really well decorated. Kcup machines in each room for mornings. Bathroom and sheets were clean.
Cons: The building and more specifically our room smelled so bad of mold that we tried to get our room moved. They wouldn't move our room and wouldn't refund any money so we couldn't check out and leave. A week since staying here and I am still suffering from acute bronchitis, myself and every one of my friends who stayed in my room have the same illness. Our sink leaked constantly and soaked the carpet in the walkway of our room only making the mold smell worse. Housekeeping there my personal belongings on the floor, like my personal pillow and left it there. The carpet was gross and always seemed damp, along with the curtains. Beware if you have an allergy to mold.
Okay
5.1
Pros: Location was perfect and extremely easy to get to anything and everything.
Cons: The non-windowed closet... oops... room was tucked away... next to the stairs exit. Extremely noisy. The room was dirty, the toilet stopped up, the bathroom had mold in the shower and mildew on the wall (inside and out of the shower). We only had lukewarm water the entire visit. Our visits to NOLA have us in our rooms very little durring our stays... still want a clean room with hot water. Things will have to change a lot for me to ever stay there again. With all this negativity spoken I must say the staff was nice and very helpful.
Excellent
8.0
Pros: The location kept us a block or two away from the late night crazy of the French Quarter while still close enough that we could walk to nearly anything. It was also 1 block from the cable cars so we could go farther afield if we wanted to.
Cons: The restaurant downstairs was really popular with locals and there was always a line. Not a real negative, because it was tasty, just a 'heads up!'
Good
6.8
Pros: Location and a really neat old building. Great bathrooms
Cons: No windows and room smelled musty.
Good
6.0
Pros: Restaurant access
Cons: No one available for valet parking and no bellman. Yet, you can charge for this. Person at front desk upon check in was rude and could have cared less. Also, if I would have known that my room would have not had any windows, I would have gone elsewhere.
Excellent
8.8
Pros: Great location! Great staff! Great little boutique hotel. Beds are wonderful! Wish there was a fridge in our room, but otherwise I highly recommend this fantastic quiet little gem! ,Great location! Great staff! Great little boutique hotel. Beds are wonderful! Wish there was a fridge in our room, but otherwise I highly recommend this fantastic quiet little gem! A touch pricy but so worth it!
Cons: A touch pricy but so worth it!
Good
6.0
Cons: The room is too small and has no window.
With a stay at Royal Sonesta New Orleans in New Orleans (French Quarter), you'll be steps from Bourbon Street and 8 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has facilities measuring 20000 square feet (1858 square meters), including conference space.
Overall 8.4 Excellent
Based on 1,443 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
8.2
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.6
Excellent
8.0
Excellent
8.0
Pros: Great location! Down in the heart of French Quarter. Kayak didn't inform me we needed to pay for Valet parking, but a great stay.
Excellent
9.4
Pros: Very nice hotel. Prices reflect hotels location. Service was excellent. Please note that during our stay that there was construction, both road and building, being done right in front of the hotel. That made it difficult traveling the one way streets to get to the hotels parking garage. Choose your dates carefully if you select this hotel.
Good
7.3
Pros: location
Cons: $40 per night parking fee
Excellent
9.4
Pros: Staff. Comfort. Location. Jazz lounge.
Cons: Pricing is very high during Mardi Gras weeks. Jazz lounge closed at 10pm
Excellent
10.0
Okay
4.5
Excellent
10.0
Mediocre
2.0
Pros: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Cons: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Excellent
8.0
Pros: The salt water pool was nice.
Cons: I really wanted a balcony room and they didn't even asked me if I want one. The water didn't even get hot shower
Okay
4.2
Pros: Location & parking
Cons: Quality, condition & service not up to par with reputation and cost. Not family oriented. Very old rooms. Certainly not a luxury property.
Excellent
10.0
Pros: Ii liked Royal Sonesta's central location, sense of history, in house restaurants and jazz club. The beds, linen and towels were luxurious.
Cons: The hotel is showing some signs of age. Light to right of bed did not work. All the elevator buttons would not light up. Small things.
Excellent
8.0
Excellent
8.5
Excellent
10.0
Okay
5.1
Cons: Have stayed at this location numerous times but have never had such a small cramped room. AC could not keep up wife was hot and uncomfortable both nights. Called maintenance first day of stay and he said it was working ok. Could not enter the hotel without being accosted by losers trying to get you to come into their strip clubs which surround the hotel.
Excellent
9.7
Pros: Well located for easy walk to all attractions on the French Quarter. Elegant, well maintained LARGE roomsnothing
Okay
4.5
Pros: The lobby area was nice and the bellman were very helpful and friendly.
Cons: The room was lacking basic items like bath towels, coffee cups. We were “upgraded” to a suite which had a queen spring with a twin mattress with the springs sticking out so we were unable to use this for our kids but still had to pay the upgrade price. Therefore the “upgrade” did not provide us with any additional sleeping space. The room door key did not work because they had to charge the lock. The concierge desk was impossible to reach to get towels, sheets, ect. It would just ring and go to voicemail. We tried to order food from the in house restaurant and they directed us to their in room menu which did not exist. Our room was two levels with an exit door on each level. I asked if they could deliver our sheets to the second level because we may not hear the knock on the first level and they said they were unable to go to the second level, even though this is a normal hotel floor with a normal hallway door entry so I was confused by this. Many of these issues are likely because they are short staffed with COVID-19 and hopefully will be improved.
Excellent
10.0
Pros: location, value and decor
Cons: breakfast was overpriced
Excellent
10.0
Pros: I enjoyed the location, clean rooms, pool, staff, bed, nature sounds from radio, and smell.
Cons: Noisy at night due to burbon st, but that was expected. Nature sounds come in handy.
Excellent
8.0
Excellent
10.0
Pros: Confortable accomodations
Excellent
9.7
Excellent
9.4
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.0
Pros: Decor, hotel pool , downstairs bar
Cons: Elevators but they're putting new ones in
Good
6.0
Cons: Parking $45 too high. Noise and construction would have pick other hotel if known.
Excellent
10.0
Pros: Everything but mostly location
Cons: N/A
"Located in Central Business District, this historic hotel is within a 15-minute walk of Bourbon Street, Jackson Square and National World War II Museum. Mercedes-Benz Superdome and French Market are also within 1 mi (2 km). New Orleans Union Passenger Terminal is 16 minutes by foot. "
Overall 8.4 Excellent
Based on 1,358 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Pros: My girlfriend and I went there for Mardi Gras, and it was ideally located - near all of the parades, but far away from the French Quarter that we didn't get a bunch of drunk idiots yelling (although it still sometime happened, which is not the hotel's fault). That being said, it is within 5 minutes walking distance of the middle of the French Quarter. The room was small but very nice (the building is 100 years old). It was also very clean and the staff was overall friendly. For Mardi Gras they give you a wrist band so you can come into the hotel late at night (although they were a bit spotty on checking). Overall, a good place to stay (if you don't mind driving through the one-way streets of downtown New Orleans). You could do a lot worse, especially for Mardi Gras. 4/5 stars.
Cons: The hotel said it had valet parking, but during Mardi Gras they appeared not to - I had to drive myself to a parking lot 3 blocks away, pay $25 a night to park AND wake up by 9AM to go feed the meter. This seemed a bit unreasonable to me, and it would've been nice if the hotel had let us know beforehand. The continental breakfast is a hotel continental breakfast - mediocre. They had two waffle makers, cereal, biscuits and gravy, hard boiled eggs one day and scrambled eggs the next, and the typically assortment of OJ, Apple Juice, pastries, bagels, tea, coffee, etc. We were told it opened at 5 AM, but found that it was closer to 7AM. Very annoying if you want to wake up early or needed to leave early.
Okay
4.0
Pros: Good location and the Hotel was clean.
Cons: Upon check into the room, we did not have all the amenities in the room as per the booking it was to be double room with a sofa bed. There was no sofa bed. Also the toilet did not operate at all in the room. Also I was charged for 4 days valet parking when we only stayed 2 days.
Excellent
9.7
Excellent
8.0
Mediocre
2.0
Cons: I didn't actually get the chance to stay here, as I received an email after booking through AMOMA that the hotel was closing and my room would not be available.
Excellent
8.5
Pros: Room and location
Cons: The wait staff was slow and unprofessional but the rooms are so nice the 15 minute wait for valet is worth it
Excellent
8.0
Excellent
8.2
Excellent
8.5
Pros: the rooms were very modern and very clean... We had problems with the ice maker but the staff helped us out.. Everyone at the hotel was very friendly. I enjoyed the room the location and the stay.
Excellent
10.0
Pros: The hotel was beautiful with very friendly staff! Great location! We were right on the edge of Bourbon St. and Canal St., but also close to the Superdome where we attended the US Women's' soccer game! We were able to check in an hour early and when we were leaving the doormen called for us a cab. Very nice experience and would stay again in the future! Definitely take a cab to/from hotel! It was a $36 flat rate and well worth it because they pick you up and drop you off exactly where you need.
Excellent
8.0
Pros: Staff were super helpful and friendly
Cons: No closet and no mirror.
"Located in French Quarter, this hotel is within a 5-minute walk of Canal Street, Royal Street and Bourbon Street. Harrah's New Orleans Casino and Jackson Square are also within 10 minutes. New Orleans Union Passenger Terminal is 20 minutes by foot. "
Overall 8.3 Excellent
Based on 1,718 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Pros: Nice staff Location to activities
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.5
Okay
5.1
Pros: The location was great for Mardi Gras!
Cons: I booked a room more than 6 months in advance. After I booked, I called the hotel directly because I needed a roll away bed. They said no problem, because I had booked an oversized room. Then, about a month prior to my trip I called them directly again to ensure that I would have a roll away bed. The person that I spoke to said that they would put a note in my account - which they did. When I got to the hotel to check in I was told that they did NOT have a roll away bed available because it’s a “first come first serve” basis. I had 5 people in a room with 2 beds, and no where to put that 5th person!! So we paid $566 PER NIGHT for someone to sleep on the floor because nobody told me either time that I called that they could not guarantee a roll away bed!!! I will be contacting corporate about this.
Excellent
8.0
Okay
5.4
Pros: Close to city center
Cons: Less pushy sales people Disguised as the concierge
Excellent
8.0
Pros: Great location and room is always cold to our liking.
Cons: Nothing
A stay at The Old No. 77 Hotel & Chandlery places you in the heart of New Orleans, within a 5-minute walk of Harrah's New Orleans Casino and Louisiana Children's Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 1,045 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.7
Excellent
8.5
Pros: Excellent deal for price in pretty good location and very nice rooms
Cons: Restaurant and coffee prices were ridiculously inflated. In fact, coffee guy would;t open up till 7 and then it was $3.50 for a basic cup of joe. Should have coffee in lobby or in rooms..
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.7
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
9.1
Excellent
9.7
Excellent
8.2
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.5
Excellent
10.0
Pros: Rustic Look, Coffee, Drinks, Location, Staff
Cons: Tub/Shower could've been updated but it worked.
Excellent
10.0
Pros: Staff was very friendly. Booked a Queen Interior room with no windows. At check-in, the clerk took it upon himself to upgrade us to a Premium King room with two large windows overlooking Tchoupitoulas Street on the front of the hotel. The old coffee warehouse provides a great balance of historic charm with very contemporary decor. Location at the warehouse district is great, being very close to Harrah's and easy walking distance to French Market & Bourbon Street. Best value in New Orleans, without the upgrade!
Cons: As with most of New Orleans, parking is horrible. Expect to pay $30 for 24 hours in the lot across the street if you can't luck up on one of the few free on-street spaces.
Excellent
10.0
Pros: Great hotel!!! It's in walking distance to Bourbon st and waterfront to market. We had such a great time!
Excellent
8.5
Pros: Very close and well-situated between Morial convention center, and Bourbon street. Nice staff. Artsy vibe. I like the brick/hardwood feel of the rooms
Cons: Any building that has survived since the 1850’s, and been through multiple hurricanes, is going to have some elements that feel dated, and the lower level rooms have challenges with white-wash over old flood lines. But overall, great value and location, and I like to stay here while attending meetings at the convention center.
Excellent
10.0
Pros: The style of the hotel/rooms was awesome. Well thought out floor plan & cool atmosphere. Totally loved it. Awesome little getaway retreat in the heart of New Orleans
Excellent
10.0
Pros: The hotel had a really nice vibe
Cons: The TV remotes were a little confusing. They were not the original. I think they were those remotes you buy when you lose the original.
Excellent
10.0
Pros: Every aspect of the hotel's design seemed well thought out. The room was on the smaller side but so well designed, laid out, and furnished that it wasn't cramped and seemed perfectly sized. It was impeccably clean and comfortable, and the availability of good coffee and pastries in the morning from the lobbying was a well appreciated touch.
Cons: No concerns or changes to suggest
Okay
4.8
Pros: Clean and good location.
Cons: Small, dark room. Unimpressive. Limited outlets. Small window with view of a brick tunnel and beer can. Nothing redeeming. Definitely not with >$200 to stay here. Got a hotel 2 blocks down for half price and much nicer for the remainder of our stay. Did not investigate amenities.
Excellent
8.0
Pros: Great location. Great price. Clean and very comfortable
Excellent
8.0
Pros: Overall nice staycool Decour trendy
Cons: Temperature in the room was a bit warm
Good
7.7
Pros: Super great location and easy access to great restaurant and bar downstairs
Cons: Need to be more green with option of recycling towels.
Good
7.4
Pros: This was our second stay. The decor, atmosphere and location are awesome.
Cons: Very thin walls. Expect to hear other guests getting back into their rooms at all times of the night and early morning. You can hear every word they say, every door they open and every step they take.
Good
6.8
Pros: The decor of this place is awesome! It starts with the huge vintage-style lighted sign out front, and everything you see from that point on makes you say, "ooh--look at that!" (in a good way). The gorgeous tile-work on...well, everything, is amazing. And--I wanted to take all of the furniture home with me! The character of this building is something special. You don't complain about the uneven floors because you're staying in an old warehouse! How cool! Exposed brick walls (that aren't fake) are always great--I only wish they had left all of them bare instead of painting some of them. They also had great coffee and blueberry muffins!
Cons: It was quite warm for this time of year (high 70's in late-November), which of course is nothing new in the south, but the a/c units in the rooms were not so great. Pretty much the same as a window unit-loud, and hard to create an even temp in the room. The ceiling fan was also not great, and that's one thing every bedroom needs in my opinion. The room we had (queen interior deluxe, I think) was pretty small, but we didn't plan to stay inside much anyway. One last thing--watch out for the bed rails! I nailed my shin on the corner of ours three times.
Excellent
9.1
Pros: Bedding is fabulous. Staff is friendly. Rooms are decorated in a very modern and fun way. Good location. Fun bar next door with great burgers. Have not tried the restaurant, but the coffee counter is great. Second stay here and would stay again.
Cons: Insulation is TERRIBLE! On my first stay I could hear footsteps non-stop so this time I requested a top floor room. Although this alleviated the noise above, this time we could hear every word of the neighbors and people in the hall and unfortunately a baby crying woke us up multiple times one night. Next time I will ask for earphones!
Excellent
10.0
Pros: The staff was wonderful and our room was great. Super comfortable beds and fun décor for a good price.
Excellent
10.0
Pros: The staff and rooms were perfection! They even had a treat for our pup and a very reasonable fee for him!
Excellent
8.0
Pros: Great location and cute decor
Cons: A little loud from street noise. Building is old so we could hear plumbing
Excellent
10.0
Excellent
9.4
Pros: Staff was fantastic. Hotel has a great vibe, great art and great vibe. Highly recommend.
Cons: My only complaint is the condition of the carpet in the hallway on the Lexington side of the hotel. After we turned the corner, we were a little scared as we headed up that our room would be in similar condition. However, room was great.
Good
7.4
Pros: The atmosphere and charm were great!
Cons: Cleanliness of the bathroom floor and shower were lacking.
"Located in French Quarter, this hotel is steps away from Bourbon Street and Canal Street. Jackson Square and Harrah's New Orleans Casino are also within 15 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot. "
Overall 8.3 Excellent
Based on 1,008 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.3
Excellent
10.0
Pros: The front desk staff was amazing and so very helpful!!
Excellent
9.4
Excellent
9.1
Pros: It was quiet and room was huge!
Cons: Poor area could be cleaner
Nestled against the banks of the Mississippi River, guests can watch the ships come sailing in or dive into the city life just steps away. Grab a beignet, listen to live jazz, ride a streetcar, or hop into a parade. You never know what you'll experience in the vibrant culture and excitement of New Orleans, and Hilton is at the center of it all. Let us be your guide for memorable events with 130,000 sq. ft. of versatile meeting space, a 100,000 sq. ft. health club, world-famous food at Drago's Seafood Restaurant, an indoor connection to the Convention Center via an attached Outlet Mall, and a kind helping hand every step of the way.
Overall 8.2 Excellent
Based on 1,503 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Okay
5.7
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
8.0
Excellent
8.0
Good
7.7
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.4
Good
6.2
Excellent
8.0
Excellent
8.0
Pros: Clean
Cons: We were not able to check in until eleven that nite
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Pros: They charged extra for wifi and the gym. I thought this was tacky when paying over $200 a night forms room.
Excellent
9.4
Pros: Staff was great! Easy check in at 6am.
Excellent
8.2
Pros: connected to outlets and cafe du monde! On the river
Excellent
10.0
Pros: Great stay with a great staff. The hotel is located on the riverside which allows for easy access to the river walk, the auditorium, Harrah's Casino and Drago (which is in the hotel).
Excellent
10.0
Pros: It was very close to the French Quarter Festival activities. The rooms were nice and we loved having appetizers and drink at the bar after a busy day of activities.
Excellent
8.8
Cons: The room had a mildew smell
Good
6.5
Pros: The downtown location is great. They looked after my bags on my last day after I checked out. Free internet and printing at the cafe by the front desk.
Cons: They gave me a room with no view whatsoever. I asked for late check out which the front desk attendant said she would put for me luckily the next morning I confirmed it because she didn't put it. They charge for everything so be careful because there's no free wifi. I had a housekeeping lady open my door while I was in bed in my underwear after I repeatedly told her not to open the door out loud.
Excellent
9.6
Pros: The hotel is very impressive
Cons: Paying $35 to park
Excellent
8.8
Pros: As a HiltonHonors member I was able to choose my room prior to arrival and loved being able to use a digital key--I used my iPhone to unlock the hotel room door. The room was a nice size. Wifi worked well. It's a little away from the French Quarter but easily accessible by street car.
Cons: Not having USB ports in the room to charge my devices--there were only outlets. The safe in the room was set high up on a shelf in the closet--hard for me to reach. Also, didn't have much of a view from my window. It was a long, sometimes hot, walk outside to and from the convention center.
Mediocre
3.4
Excellent
8.2
Mediocre
2.0
Pros: The location
Cons: Everything has a huge fee associated with it, the valets were unfriendly and purposely gave us bad directions because we used self Park, our room felt like a motel six, the bed didn't have a comforter, when I called they acted unconcerned and sent up a thin scratchy blanket. The tv signal was terrible, the remote was from the 1990's, it literally took 4 seconds to change from one channel to the next. all of the appliances were unplugged. We were scheduled for 3 nights but we cancelled the last two and switched to a bnb in uptown. MUCH BETTER EXPERIENCE. The same price when you add up all the extras the Hilton tries to gouge you on.
Excellent
10.0
Pros: Hotels is priced right and was nicer than expected
Mediocre
2.0
Pros: Nothing
Cons: Everything.
Excellent
8.2
Good
6.8
Pros: The room was very nice, bed comfortable. Convenient to the French Quarter
Cons: Didn't have much of a view. Any thing extra was costly such as wi-fi, access to the health club, parking etc.
Okay
5.7
Pros: Close to casino, Bourbon Street and restaurants.
Cons: Air conditioner didn't work. We had to call several times for it to get fixed. After it improved it didn't last long. We had to call again. It never was fixed.
Mediocre
2.0
Pros: rude staff and dirty pathetic room and bathroom..ac doesnt work
Good
6.2
Pros: Great location, although it is dominated by convention attendees. Very pricy, but the mall is close.
Cons: Apparently the official policy of the Hotel is that if you are in your room when the maid comes by, you don't get your room serviced that day. That can happen as early as 10AM. The maid leaves a little card that requires you to call Housekeeping to get some service, maybe. The maid does not recheck your room, even though they are on the floor for several additional hours. I have never seen a policy like that before.
"Located in French Quarter, this hotel is steps away from Canal Street, Bourbon Street and Royal Street. Decatur Street and Saenger Theatre are also within 5 minutes. New Orleans Union Passenger Terminal is 19 minutes by foot. "
Overall 8.1 Excellent
Based on 2,647 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
9.4
Pros: Location
Cons: Weather
Excellent
9.7
Good
6.2
Excellent
9.4
Good
6.0
Pros: Having no working remote control for the TV (who doesn't love bonding time), and no free lotion (ashy legs for the win!).
Cons: There was a swingers convention going on at this hotel, which we were not made aware of, and were continuously cruised by older couples while simply trying to smoke cigarettes. We're not bored with our sex life just yet.
Excellent
10.0
Excellent
10.0
Pros: Price and location
Excellent
9.4
Pros: I loved that the hotel is in the center of everything & your backdoor literally is burbon street. This was a fantastic stay I would definitely come back. The hotel concerige was really helpful in helping us choose tours, also with recommending restaurants, all suggestions were a hit. We loved it!
Excellent
10.0
Pros: Everything else was excellent
Cons: No ventilstion in room 6630 and had to go down to the 5th flr for ice, because 6th flr was broken
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
8.0
Pros: Great for partying!
Cons: Reported that the shower was stuck in spray mode and could not be used as a faucet to fill the tub. No response to correct it. We only stayed one night. No fridge.
Excellent
8.5
Pros: Pool was great!
Cons: Room service food was not good.
Excellent
10.0
Pros: Gorgeous, clean, affordable
Cons: Nothing
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
6.8
Excellent
10.0
Good
6.2
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: We loved the location of this hotel. All staff from front of house to room ladies were all pleasant and helpful. Room was spotless and very spacious. Would definitely stay here again
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
9.4
Good
6.0
Good
6.2
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.1
Excellent
9.7
Good
7.7
Excellent
8.0
Excellent
9.4
Pros: Great place for the price.
Excellent
10.0
Excellent
8.8
Good
7.4
Cons: Size of bathroom & cleanliness of the tub
Okay
5.7
Excellent
10.0
Okay
5.4
"Situated on the riverfront, this hotel is 2.5 mi (4.1 km) from Tulane University and 2.7 mi (4.4 km) from Loyola University New Orleans. Audubon Zoo and Lakeside Shopping Center are also within 6 mi (10 km). "
Overall 8.1 Excellent
Based on 966 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.7
Pros: Attached to hospital and has atrium
Cons: Hard to find and small bathroom
Excellent
10.0
Pros: The location and very clean
Cons: The toilet rocked, not fasten to the floor good
Excellent
10.0
Pros: everyone was nice
Cons: the cleaning crew need to learn how to make beds the sheets did not stay on the bed either top or bottom sheets.
Excellent
8.0
Pros: I liked that i didn't worry about being safe. it was great for a family to be there, safe and had a nice pool, and was SUPER clean. my son loved the "spinny" revolving door in the lobby.
Cons: there was no free breakfast, and yo had to pay weekly to use the gym.... must drive to actual "town" of New Orleans to see sites.
Excellent
8.0
Pros: Staff was very helpful
Cons: Kayak listed this hotel as having airport transportation.... however when we got there it was not on the site anymore. When I called kayak the man barely spoke English and was absolutely no help after keeping me on hold for an hour.
Good
7.6
Pros: Great location...a little odd being right in the hospital, but still good. Room was big and very clean. Staff was super friendly and helpful.
Cons: The sheets are like paper, stiff and noisy. There was no offer of food and if there was it was not marked anywhere and extremely hard to find.
Excellent
8.8
Excellent
8.5
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
8.0
Good
6.8
Excellent
8.0
Excellent
10.0
Pros: We stayed there for our travel into the city .It was very nice. We had one of the renovated rooms.
Good
6.0
Excellent
10.0
Pros: The personal was very very friendly and helpful expertly miss Lorraine she is high top in my book
Cons: There was nothing I didn't like except the coffee
Mediocre
2.0
Cons: Staff not friendly at all, room not clean, shower falling apart. Terrible location way too much money for what you get.
Excellent
8.0
Pros: Clean and quiet
Cons: parking
Okay
4.0
Pros: Nothing at all
Cons: Our hotel room looked nothing like the pictures. It was dirty, smelly, and had a huge unidentified strain on the carpet. The room looked like something from the 1970s. The pictures of the nice luxurious hotels seen online are not what we received.
Excellent
8.8
Pros: I liked the price. The staff was courteous, and the place was over all clean. It was not far from New Orleans CBD and had direct routes to all of the places of interest. Parking, especially for New Orleans, was exemplary.
Cons: It was attached to a hospital which was not mentioned in any of the literature on the website I used to book the hotel.
Okay
5.1
Cons: I didn't know it was connected to a hospital.
Excellent
9.7
Pros: Spacious rooms. Friendly staff.
Excellent
8.0
Pros: Location, parking, cleanliness and the bed.
Cons: Lack of amenities and no smoking area on the property
Excellent
8.8
Pros: The room was extremely nice and walking through the atrium to access the room or go out to eat in there was a very nice touch.
Cons: It was different being that it was attached to the hospital. Seeing patients around was somewhat disturbing, particularly when we ran into a gentleman on a scooter that seemed to have difficulty staying awake on it, and we came to the front desk for someone to help him. Also, we came as a mini vacation and after our 8 hour long drive, we were disappointed to find the hotel didn't have a bar, but only a cafe on the hospital side and when we walked down the road to find a bar, it was less than hospitable.
Excellent
8.8
Pros: The room was very nice, and comfortable bed. Staff very nice and accommodating.
Cons: Brent house is connected to a hospital. You'll see elderly patients and random hospital staff from time to time. Restaurants aren't close or within walking distance.
Good
6.0
Pros: The rooms were just like the picture, except for the bathroom.
Cons: The room needed an update as far as the tub went. I thought it was just across from the hospital, not actually connected to it.
"Located in Central Business District, this hotel is within a 5-minute walk of Canal Street, Royal Street and Bourbon Street. Harrah's New Orleans Casino and Audubon Aquarium of the Americas are also within 10 minutes. New Orleans Union Passenger Terminal is 18 minutes by foot. "
Overall 8.0 Excellent
Based on 617 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.4
Cons: My key card kept getting disconnected!
Good
7.4
Pros: Location
Excellent
10.0
Pros: The Hotel is very conveniently situated a block from the French Quarter, very close to Bourbon St, Harrad's Casino and within a short walking distance of numerous New OrleansHotel is very clean and modern, and the staff were very friendly and went out of their way to get visitors situated in the room , while caring for everyone's needs. All this despite the crush of Mardis Gras crowds.For me, I really appreciated getting into my room 3 1/2 hrs ahead of check in. Since 2009, I've stayed here about a dozen times at various times of the year, and each visit has been excellent.
Cons: They charge a daily Amenity / Spa fee of $11.9r. Previous years, it has been as high as almost $22 a day. Thier Spa is a tiny workout room and a tiny business center ( a computer desk, telephone and a desktop PC, tucked away somewhere in the building. Never been used by me.
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Good
7.7
Excellent
10.0
Pros: The staff was very friendly and the room size was perfect for a business trip. The front desk representative Brittany was very professional and extremely helpful.
Okay
5.7
Pros: The street cars ran all night and were very loud. Also the location is on the major artery to garden district off canal.
Cons: Noise all night
Okay
4.0
Cons: Beds are horrible didn't get any sleep during my stay wouldn't the room we got should not be a room way to small and unfortable...
Good
7.7
Pros: Friendly staff
Cons: Unkempt bed
Excellent
10.0
Pros: Staff was great..
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
8.5
Good
7.4
Excellent
10.0
Pros: Convenience
Excellent
8.0
Excellent
8.2
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
6.8
Good
6.0
Excellent
10.0
Good
6.5
Excellent
10.0
Good
6.8
Excellent
8.2
Excellent
8.0
Good
7.4
Excellent
10.0
Good
7.3
Okay
5.4
Mediocre
2.0
Pros: They charged my card twice and haven't refunded my money.
Excellent
9.4
Excellent
8.0
Excellent
8.0
Okay
5.4
Excellent
9.7
Excellent
10.0
Excellent
9.1
Excellent
10.0
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- The National WWII Museum
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