Overview

InterContinental Hangzhou
Top Luxury Hotel

Jiefang East Road No 2, Hangzhou 310016, China
+86 571 8981 0000

$178+

Overall guest ratings

9.2/10 Excellent
based on 2,823 reviews

Review highlights

  • 8.9
  • 8.2
  • 8.0
  • 6.3

Good to know

  • Nice building
  • Spacious rooms
  • Great view
  • Luxurious Hotel

Nearby

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    About

    Discover the height of luxury at this new Hangzhou hotel boasting magnificent views of the Qianjiang River. Set in landscaped gardens, the hotel is a modern architectural treasure, and part of an integrated complex, including Hangzhou’s International Conference Centre, Shopping Centre and Grand Theatre. Whilst ideal for exploring famous local sites, the hotel is a destination in itself, with seven outstanding restaurants and bars, plus a luxurious health club with indoor pool.

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    InterContinental

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Child pool
    • Tennis
    • Cable or satellite TV
    • Airport shuttle
    • ATM on-site
    • Gift shop
    • Laundry facilities
    • Game room
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.2 Excellent
    based on 2,823 reviews
    • 8.9 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      8.7 "87% enjoyed the lobby entrance."
      10.0 "100% said it was a stylish hotel."
    • 8.2 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      8.1 "81% liked the big bathroom."
    • 8.0 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      8.7 "87% enjoyed the lobby entrance."
    • 8.0 "Location is great."
      8.4 "Easily accessible by car, said 84%."
      7.5 "75% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      7.3 "Great parking, according to 73%."
      9.0 "90% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
      10.0 "100% found the restaurant service to be one of the best."
    • 6.3 "Bar is ok."
    • 4.7 "Not very clean."
      4.9 "51% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
      4.4 "56% thought it was rather dirty."
      0.0 "Unclean dining area, according to 100%."
    • 2.4 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
      2.5 "75% thought it was overpriced."
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    Overall rating

    9.2 Excellent
    based on 423 reviews
    • 8.9 "Vibe was good."
      9.9 "99% thought the hotel was luxurious."
      9.8 "98% enjoyed the friendly atmosphere."
    • 8.2 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
    • 8.2 "Location is great."
      9.8 "Near to public transport, according to 98%."
      7.6 "76% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
    • 8.0 "Amenities are good."
      8.0 "80% thought the building was wonderful."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 4.4 "Not very clean."
      4.6 "54% said rooms were dirty."

    Overall rating

    9.5 Excellent
    based on 1,072 reviews
    • 8.8 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 8.0 "Amenities are good."
      8.1 "81% thought the building was wonderful."
    • 8.0 "Great service."
      8.1 "81% found the staff to be very friendly."
    • 7.8 "High comfort."
      9.1 "91% thought rooms were spacious."
      8.0 "80% liked the big bathroom."
    • 7.7 "Good location."
      7.5 "75% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
    • 6.7 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.8 "Beds were acceptable for 58%."
    • 4.7 "Pool is below average."
    • 4.4 "Not very clean."
      4.5 "55% said rooms were dirty."
    • 2.3 "Disappointing internet connection."
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    Overall rating

    9.5 Excellent
    based on 1,129 reviews
    • 9.1 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
      8.9 "89% enjoyed the lobby entrance."
    • 8.2 "Location is great."
      8.4 "Easily accessible by car, said 84%."
      7.4 "74% liked the proximity to shopping."
    • 8.1 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
    • 7.9 "Good breakfast."
    • 7.8 "Good amenities."
      7.9 "79% thought the building was wonderful."
      8.9 "89% enjoyed the lobby entrance."
    • 5.7 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.6 "Average value."
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    Overall rating

    8.8 Excellent
    based on 197 reviews
    • 8.8 "Vibe was good."
      9.8 "98% enjoyed the friendly atmosphere."
    • 8.2 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
    • 7.9 "Good amenities."
      7.9 "79% thought the building was wonderful."
    • 7.9 "Good breakfast."
    • 7.8 "Good location."
      7.9 "Easily accessible by car, said 79%."
    • 5.6 "Average value."
    • 4.5 "Not very clean."
      4.6 "54% said rooms were dirty."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Spacious rooms"
    "Great view"
    "Luxurious Hotel"
    data provided by TrustYou
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