Overview

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Mercure London Heathrow

Shepiston Lane, Hayes, UB3 1LP, United Kingdom
+44 208 573 6162

$67+

Overall guest ratings

7.4/10 Good
based on 3,393 reviews

Review highlights

  • 7.4
  • 7.4
  • 5.7
  • 4.7

Good to know

  • Good access to airport

Nearby

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    About

    The newly refurbished Mercure London Heathrow with À la carte restaurant, snack bar, Costa coffee, Dry Gym, extensive meeting facilities and the Hoppa shuttle service (chargeable) to Heathrow which runs every 40 minutes from 4AM to 11PM. Located just under 2 miles from London Heathrow, the modern rooms all offer air-conditioning, flat-screen television, hairdryer, ironing facilities, complimentary tea tray, mini fridge and laptop bedroom safes as standard. Privilege bedrooms and Suites also available.

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    Amenities

    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Designated smoking area
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 3,393 reviews
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 7.4 "Good location."
      9.5 "Good access to the airport, said 95%."
      8.8 "88% enjoyed the restaurants & bars nearby."
      8.3 "83% liked the proximity to sightseeing."
      8.3 "83% thought it was easy to get to the train station."
    • 5.7 "Average value."
    • 5.7 "Breakfast is mediocre."
    • 5.0 "Internet is average."
    • 4.7 "Not very comfortable."
      3.0 "70% said rooms were small."
      5.0 "For only 50%, the noise level was all right."
      2.3 "77% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    • 4.7 "Rooms are not good."
      3.0 "70% said rooms were small."
      2.1 "79% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      2.3 "77% criticized the small bathroom."
      2.8 "72% said the bathroom was dirty."
      4.7 "For 53%, the rooms looked old."
      1.7 "Air conditioning was criticized by 83%."
      4.1 "59% found problems with the furniture."
      1.5 "85% were unsatisfied with the kitchenette."
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    Overall rating

    7.5 Good
    based on 1,526 reviews
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.2 "72% found the restaurant service to be one of the best."
    • 7.5 "Good location."
      9.6 "Good access to the airport, said 96%."
    • 5.7 "Average value."
    • 5.7 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
      3.1 "69% said rooms were small."
      2.1 "79% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
    • 4.9 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 4.6 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      3.1 "69% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      2.1 "79% had problems with the shower."
      2.6 "74% said the bathroom was dirty."
      2.1 "79% criticized the small bathroom."
      4.7 "For 53%, the rooms looked old."
      1.4 "Air conditioning was criticized by 86%."
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    Overall rating

    7.2 Good
    based on 305 reviews
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.0 "Good location."
      9.6 "Good access to the airport, said 96%."
    • 5.6 "Breakfast is mediocre."
    • 5.3 "Average value."
    • 5.1 "Internet is average."
    • 4.7 "Not very comfortable."
      2.9 "71% said rooms were small."
      1.4 "Air conditioning was criticized by 86%."
      2.0 "80% criticized the small bathroom."
    • 4.4 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      2.9 "71% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      2.7 "73% said the bathroom was dirty."
      1.4 "Air conditioning was criticized by 86%."
      2.0 "80% criticized the small bathroom."
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    Overall rating

    7.1 Good
    based on 101 reviews
    • 7.5 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.3 "Good location."
      9.5 "Good access to the airport, said 95%."
    • 5.7 "Average value."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      2.6 "74% said rooms were small."
    • 4.8 "Internet is poor."
    • 4.3 "Not very comfortable."
      2.6 "74% said rooms were small."
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    Overall rating

    7.4 Good
    based on 1,458 reviews
    • 7.4 "Good location."
      9.6 "Good access to the airport, said 96%."
    • 7.2 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 5.9 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 5.4 "Internet is average."
    • 5.0 "Average comfort."
      3.1 "69% said rooms were small."
      5.0 "For only 50%, the noise level was all right."
      2.7 "73% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    • 4.8 "Rooms are not good."
      3.1 "69% said rooms were small."
      2.6 "74% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      2.1 "79% had problems with the shower."
      2.7 "73% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
      3.6 "64% said the bathroom was dirty."
      4.3 "57% found problems with the furniture."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Good access to airport"
    data provided by TrustYou

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