Overview

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Mercure London Heathrow

Shepiston Lane, Hayes, UB3 1LP, United Kingdom
+44 208 573 6162

$74+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

7.5/10 Good
based on 3,637 reviews

Review highlights

  • 7.4
  • 7.1
  • 4.7
  • 4.6

Good to know

  • Good access to airport

Nearby

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    About

    The newly refurbished Mercure London Heathrow with À la carte restaurant, snack bar, Costa coffee, Dry Gym, extensive meeting facilities and the Hoppa shuttle service (chargeable) to Heathrow which runs every 40 minutes from 4AM to 11PM. Located just under 2 miles from London Heathrow, the modern rooms all offer air-conditioning, flat-screen television, hairdryer, ironing facilities, complimentary tea tray, mini fridge and laptop bedroom safes as standard. Privilege bedrooms and Suites also available.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 3,637 reviews
    • 7.4 "Good service."
    • 7.1 "Good location."
    • 6.0 "Breakfast is mediocre."
    • 5.6 "Average value."
    • 4.7 "Rooms are not good."
    • 4.6 "Not very comfortable."
    • 4.4 "Internet is poor."
    View all review categories

    Overall rating

    7.6 Good
    based on 1,563 reviews
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.1 "Good location."
      9.5 "Good access to the airport, said 95%."
    • 6.3 "Breakfast is mediocre."
    • 5.4 "Average value."
      6.6 "66% thought it was adequately priced."
    • 4.9 "Not very comfortable."
      2.9 "71% said rooms were small."
      1.0 "90% criticized the small bathroom."
      1.5 "Air conditioning was criticized by 85%."
    • 4.6 "Rooms are not good."
      2.9 "71% said rooms were small."
      1.7 "83% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      2.3 "77% had problems with the shower."
      1.0 "90% criticized the small bathroom."
      2.8 "72% said the bathroom was dirty."
      1.5 "Air conditioning was criticized by 85%."
      3.3 "67% found problems with the furniture."
      4.9 "51% thought the tv was sub-standard."
    • 4.0 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    based on 327 reviews
    • 7.3 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.4 "Location is acceptable."
    • 6.2 "Breakfast is mediocre."
    • 5.2 "Average value."
    • 4.2 "Rooms are not good."
      2.4 "76% said rooms were small."
      1.8 "82% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      1.0 "90% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
    • 4.1 "Not very comfortable."
      2.4 "76% said rooms were small."
      1.0 "90% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
    • 4.1 "Internet is poor."
    View all review categories

    Overall rating

    7.1 Good
    based on 109 reviews
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.0 "Good location."
    • 5.7 "Breakfast is mediocre."
    • 5.5 "Average value."
    • 4.7 "Rooms are not good."
      2.5 "75% said rooms were small."
      2.4 "76% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
    • 4.2 "Not very comfortable."
      2.5 "75% said rooms were small."
    • 4.0 "Internet is poor."
    View all review categories

    Overall rating

    7.5 Good
    based on 1,636 reviews
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 7.5 "Good location."
      9.6 "Good access to the airport, said 96%."
    • 6.1 "Average value."
    • 5.4 "Breakfast is mediocre."
    • 5.2 "Internet is average."
    • 5.0 "Rooms are ok."
      2.8 "72% said rooms were small."
      2.8 "72% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      2.8 "72% had problems with the shower."
      1.5 "85% criticized the small bathroom."
      1.5 "Air conditioning was criticized by 85%."
      4.2 "58% said the bathroom was dirty."
      3.0 "70% were disappointed with the minibar."
    • 4.7 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.6 "54% thought it was too noisy."
      1.5 "85% criticized the small bathroom."
      1.5 "Air conditioning was criticized by 85%."
    View all review categories
    Good to know
    "Good access to airport"
    data provided by TrustYou

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