Polana Serena Hotel

5 stars
8.4
Very good
based on 563 reviews
563 reviews
Avenida Julius Nyerere 1380 Po Box 1151, Maputo, Mozambique
Avenida Julius Nyerere 1380 Po Box 1151, Maputo
+258 2124 1700
Wed 12/8
-
Thu 13/8
2 guests, 1 room
Restaurant
Other
Bedroom
Other
Conference room
Bedroom
Lobby
Other
Pool
Bedroom
Dining room
Lobby
Lobby
Lobby
Banquet hall
Other
Bedroom
Other
Bedroom
Outdoor view
Bedroom
Living room
Restaurant
Buffet
Other
Lobby
Lobby
Building
Bedroom
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Within a 15-minute car trip of Maputo International Airport, Polana Serena Hotel provides a sauna, an indoor pool, a Jacuzzi and free Wi-Fi. It has a fitness centre, as well as a kids pool, 24-hour room service and an express check-in and check-out feature.

This historic hotel provides family facilities, such as babysitting/child services. The front desk operates around the clock and the friendly staff can suggest sights to visit and provide other tourist information.

Polana Serena Hotel has 150 rooms, all of which are equipped with a variety of amenities to ensure a comfortable stay. They are also fitted with a hair dryer and a mini bar.

The hotel features restaurant and bar where guests are able to unwind at the end of the day. For those preferring to eat out, the surrounding neighbourhood offers a number of bars and restaurants with a range of different cuisines.

Polana Serena Hotel has easy access to Joaquim Chissano Convention Center.

8.4
Very good
563 reviews

Latest deals for Polana Serena Hotel

Wed 12/8
-
Thu 13/8
Deluxe room, bed type unknown
$151
nightly with fees
Standard Room, 1 king bed
$188
nightly with fees
Double room, 1 twin bed
$233
nightly with fees
Deluxe room, bed type unknown
$187
nightly with fees
Double room, 1 twin bed
$361
nightly with fees
King room, 1 king bed
$195
nightly with fees
Standard Room, bed type unknown
$214
nightly with fees
Deluxe room, bed type unknown
$271
nightly with fees
Queen room, 1 queen bed
$293
nightly with fees
Standard Room, bed type unknown
$231
nightly with fees
Deluxe room, bed type unknown
$264
nightly with fees
Standard Room, bed type unknown
$244
nightly with fees
Deluxe room, bed type unknown
$262
nightly with fees
Standard Room, bed type unknown
$246
nightly with fees
Deluxe room, bed type unknown
$331
nightly with fees
Deluxe room, bed type unknown
$247
nightly with fees
Standard Room, bed type unknown
$254
nightly with fees
Standard Room, bed type unknown
$261
nightly with fees
Deluxe room, bed type unknown
$266
nightly with fees
Standard Room, bed type unknown
$302
nightly with fees
Deluxe room, bed type unknown
$396
nightly with fees
Executive room, bed type unknown
$686
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Polana Serena Hotel

  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Kettle
  • Toaster
  • Refrigerator
  • Coffee machine
  • Dining area

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Inner courtyard view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool towels
  • Steam room
  • Massage
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower cap
  • Additional bathroom
  • Toilet
  • Toilet paper

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Washing machine

Accessibility and suitability

  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Lift
  • Accessible by lift

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Babysitting/child care services (surcharge)

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Tennis

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Things to do

  • Gift shop
  • Golf
  • Beauty salon

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Workspace

  • Laptop safe
  • Desk

Reviews of Polana Serena Hotel

8.4
Very good
563 verified ratings
Wonderful
333
Very good
105
Good
59
Okay
27
Fair
13
Mediocre
11
Poor
15

Summary of reviews

Guests say
Guests frequently praise the hotel's breakfast, pool, and central location, highlighting the variety and quality of breakfast offerings, the inviting pool area, and the convenient setting. Many reviews note friendly and attentive staff, though some guests experienced issues with reservations, room assignments, and service consistency. Maintenance concerns, such as air conditioning and water problems, are mentioned, but overall, guests appreciate the amenities and atmosphere. The hotel is considered suitable for special occasions, with some guests receiving thoughtful surprises. While most feedback is positive, a few guests report significant service lapses, particularly regarding booking and check-in processes.
AI-generated from customer reviews
Breakfast9 out of 10
Location8.5 out of 10
Pool8 out of 10
Service7 out of 10
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Location

Avenida Julius Nyerere 1380 Po Box 1151, Maputo

What's nearby

  • Museum of Natural History1.4 km
  • Joaquim Chissano Convention Center2 km
  • Cathedral of Our Lady of the Immaculate Conception, Maputo2.3 km
  • Maputo City Hall2.4 km
  • Avenida Theater2.4 km
  • Maputo Botanical Gardens2.5 km
  • Maputo Fortress2.7 km
  • Praca dos Trabalhadores3.2 km
  • Machava Stadium9.1 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Polana Serena Hotel

Low season

High season

Average price (weeknight)

August
August
$226
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

Polana Serena Hotel

Which month has the cheapest rates at Polana Serena Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Polana Serena Hotel is May, with an average nightly rate of $217. The most expensive month is December at $305 per night.

What is the cheapest day to book Polana Serena Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Polana Serena Hotel is Friday, with an average nightly rate of $224. The most expensive day is Monday at $340 per night.

How far in advance should you book Polana Serena Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Polana Serena Hotel, book around 11 weeks in advance. This could save you approximately 33% compared to booking last minute.

KAYAK's top tips for your stay at Polana Serena Hotel

  • The cheapest price a room at Polana Serena Hotel was booked for on KAYAK in the last 2 weeks was $226, while the most expensive was $226.
  • How long should you stay at Polana Serena Hotel? KAYAK users usually book their rooms here for 6 days.

FAQs when booking at Polana Serena Hotel

  • Where is Polana Serena Hotel located?

    Polana Serena Hotel is located at Avenida Julius Nyerere 1380 Po Box 1151, 8.5 km from the centre of Maputo. Museum of Natural History is the closest landmark to Polana Serena Hotel.

  • When is check-in time and check-out time at Polana Serena Hotel?

    Check-in time is 14:00 and check-out time is 11:00 at Polana Serena Hotel.

  • Does Polana Serena Hotel offer free Wi-Fi?

    Yes, Polana Serena Hotel offers free Wi-Fi.

  • Does Polana Serena Hotel offer free parking?

    Yes, Polana Serena Hotel offers free parking.

  • How far is Polana Serena Hotel from the airport?

    Polana Serena Hotel is 6 km from Maputo Intl. Polana Serena Hotel is 97.8 km from Manzini King Mswati III Intl.

  • Does Polana Serena Hotel have a pool?

    Yes, Polana Serena Hotel has a pool on-site.

  • How does KAYAK find such great Polana Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Polana Serena Hotel in Maputo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Polana Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Polana Serena Hotel.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.8
8.5 km
Maputo Intl
6.0 km

Everything you need to know for your stay in Maputo