The internet connection is sometimes unstable and slow.
Funky boutique, great location, great price
I don't know how they do it. You can't stay in any capital city for this price in this good a hotel. but the Pensione do it.
Location! Very close to conference center. Front desk staff were friendly.
Front desk staff were willing to help but some were not very knowledgeable about the tourist destinations, restaurants, etc in the area. It would be helpful to have a concierge. Also, there were some plumbing issues in my room -- but this may not be the case in other rooms.
Efficient, clean, good staff.
Single room same price or dearer than double room - it should be cheaper otherwise it penalizes single travellers (like myself). A tea pot in the room would be nice - or made known to be available on request. A soft pillow likewise. The pillow was like rock! I had to use a towel!!
It's a cosy hotel with very small but efficient rooms @ a very convenient location in Melbourne city center.
Rooms are extremely small. Ok for a night, but not for too long.
Location was good and the room was clean
The bathroom was so tiny it was ridiculous. The shower water went all over the bathroom, including wetting the toilet paper as there was no door on the shower, the door doesn't slide closed all the way so you were exposed when using the toilet.
I have stayed here before because of it's location,price,comfortand great service.
ll went well.
The convenience and design of the hotels facilities
no where to hang towell
I enjoyed every bit of my stay!The location is excellent,clean rooms , quiet atmosphere, and hardworking staff.
The service by the staff
The size of the bathroom - unfortunately it really spoilt the stay
The Hotel was nice, clean and perfectly located. The bathrooms are far too small though, especially for a triple bed room.
We know one size doesn't always fit all and our charming turn of the century European-style building embraces different experiences in every one of our guest spaces! This 114 bedroom hotel, set across five stories is your quaint inner-city home away from home that offers comfort and convenience all on a cost-effective budget. Pets are welcomed also! Our hotel is located in the free tram zone and a stones-throw away to the Southern Cross Train Station. You will find it so simple to explore the city's favorite sites, shopping, marveled eating and drinking precincts, all the while soaking in the character and culture which is the City of Melbourne. Meet our real and friendly team members, who all enjoy what they do and look forward to meeting you!
Policies vary by room type and provider.
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