ibis Melbourne Swanston Street

Breakfast was pretty good, location is easy to get to other places.

But coffee machine at breakfast was soooo slow, it created such a long line, that we didn’t even have coffee the last 3 days, we picked it up on our way somewhere else. And the rooms are so small, no closets, drawers, or a luggage rack

Happy I didn’t pay full price.

Cleanliness and location.

Glass bathroom door which made horrible clunking sound (bad privacy). Only given one swipe card for two people. shower took ages to get hot. Need double glazed windows as traffic was easily audible. All minor things.

The staff at reception , a Filipino lady . She's kind , warm , soft-spoken , and very helpful. I would like to compliment her for doing a very good job.She had such a pleasant personality , I would steal her off you guys if I have my own hotel.

Free internet was available only for the first 24 hours ( or was it 12?) I hated my room , and the fact that I was not given a choice with regards to what my view would have been . My view was " the garden" which was more like facing another room. Therefore, I could not draw the curtain very much. Aircond was a bit funny too . The coolest temperature was 23 celsius, so I occasionally sweated it out in the room. Not cool.