Overview

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Arrow On Swanston

488 Swanston Street, Melbourne, VIC 3053, Australia
+61 392 259 000

$97+

Overall guest ratings

7.2/10 Good
based on 1,346 reviews

Review highlights

  • 9.6
  • 7.3
  • 4.3
  • 4.0

Nearby

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    About

    With a stay at Arrow on Swanston, you'll be centrally located in Carlton, steps from Melbourne City Baths and minutes from RMIT University. This aparthotel is within close proximity of Old Melbourne Gaol and Queen Victoria Market.

    Rooms

    Make yourself at home in one of the 99 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch LCD televisions are provided, with digital programming available. Conveniences include desks and microwaves, and housekeeping is provided daily.

    Amenities

    Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this aparthotel include wireless Internet access (surcharge), concierge services, and a hair salon.

    Dining

    Satisfy your appetite at the aparthotel's restaurant, which serves breakfast and lunch, or grab a snack at a coffee shop/café.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this aparthotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Wi-Fi
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Restaurant
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Coffee shop
    • Kitchen/Kitchenette
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 1,346 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
    • 7.3 "High value."
    • 7.2 "Good service."
      8.1 "81% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 4.3 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      3.0 "70% said rooms were small."
      2.6 "74% complained about the bathroom."
      2.5 "75% had problems with the shower."
      1.5 "85% found problems with the furniture."
      3.5 "65% said the bathroom was dirty."
      1.4 "Air conditioning was criticized by 86%."
      2.2 "78% were unhappy with the view."
      2.4 "For 76%, the rooms looked old."
      1.9 "81% criticized the small bathroom."
      1.6 "84% thought the tv was sub-standard."
      2.0 "80% were disappointed with the minibar."
      3.8 "62% didn't like the balcony."
    • 4.0 "Internet is poor."
      1.1 "89% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      3.0 "70% said rooms were small."
      4.1 "59% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
      1.9 "81% criticized the small bathroom."
    • 3.4 "Breakfast is below average."
    • 1.7 "Disappointing wellness & sports facilities."
      3.6 "64% didn't like the fitness area."
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    Overall rating

    7.1 Good
    based on 578 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 4.3 "Rooms are not good."
      2.7 "73% said rooms were small."
      2.7 "73% complained about the bathroom."
      2.5 "75% had problems with the shower."
      1.2 "88% found problems with the furniture."
      3.1 "69% said the bathroom was dirty."
    • 4.2 "Not very comfortable."
      2.7 "73% said rooms were small."
      4.2 "58% thought it was too noisy."
    • 3.8 "Breakfast is below average."

    Overall rating

    7.2 Good
    based on 484 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.1 "High value."
    • 3.8 "Internet is poor."
      4.8 "52% thought it was overpriced."
      1.2 "88% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      4.3 "57% thought it was too noisy."
    • 3.7 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      2.9 "71% said rooms were small."
      2.7 "73% had problems with the shower."
      2.4 "For 76%, the rooms looked old."
      1.8 "82% found problems with the furniture."
    • 2.9 "Horrible pool."
    View all review categories

    Overall rating

    7.2 Good
    based on 13 reviews
    • 4.1 "Rooms are not good."

    Overall rating

    7.3 Good
    based on 269 reviews
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 6.6 "Average value."
      5.0 "50% thought it was adequately priced."
    • 4.3 "Rooms are not good."
      3.0 "70% said rooms were small."
      2.3 "77% thought they were poorly maintained."
      2.4 "76% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      1.5 "85% found problems with the furniture."
    • 4.0 "Internet is poor."
    • 3.5 "Not very comfortable."
      3.0 "70% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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