Overview

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Hotel Ermitage

Durasovsky per 7, Moscow, Moskva, Russia
+7 495 917 1919

$74+

Overall guest ratings

7.2/10 Good
based on 1,022 reviews

Review highlights

  • 8.1
  • 8.0
  • 7.5
  • 3.9

Good to know

  • Friendly service

Nearby

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    About

    Hotel Ermitage offers an airport shuttle (available on request) and puts you within a 10-minute drive of St. Basil's Cathedral and Bolshoi Theatre. Guests can indulge in spa services, and Cafe Mafia serves Russian cuisine. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer room service and free WiFi.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Car hire
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • No smoking
    • Restaurant
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Spa
    • Bar/Lounge
    • Coffee shop
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 1,022 reviews
    • 8.1 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Very good internet connection."
      7.3 "73% said the wifi quality was great."
    • 7.5 "Good breakfast."
    • 7.0 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 5.0 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 3.9 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.1 "89% had problems with the shower."
      1.1 "89% criticized the small bathroom."
      4.3 "57% said the bathroom was dirty."
      1.6 "For 84%, the rooms looked old."
      0.6 "Air conditioning was criticized by 94%."
      2.5 "75% thought the tv was sub-standard."
      0.0 "100% were disappointed with the minibar."
    • 3.2 "Food is inedible."
      2.9 "For 71%, the dining experience was not enjoyable."
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    Overall rating

    7.2 Good
    based on 357 reviews
    • 8.3 "Location is great."
    • 8.3 "Very good internet connection."
    • 7.5 "Good breakfast."
    • 6.7 "Service is ok."
      5.4 "54% said the reception staff was ok."
    • 5.2 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.2 "58% said the bathroom was dirty."
      1.3 "87% had problems with the shower."
      0.8 "92% thought they were poorly maintained."
    • 3.1 "Food is inedible."
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    Overall rating

    7.5 Good
    based on 143 reviews
    • 8.1 "Location is great."
    • 7.5 "Good breakfast."
    • 7.0 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 5.7 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      6.4 "Beds were acceptable for 64%."
      5.5 "For only 55%, the noise level was all right."
    • 5.1 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 3.9 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
    • 3.2 "Food is inedible."
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    Overall rating

    7.0 Good
    based on 521 reviews
    • 8.2 "Very good internet connection."
      7.6 "76% said the wifi quality was great."
    • 8.0 "Location is great."
    • 7.3 "Good breakfast."
    • 7.2 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 3.7 "Disappointing food."
    • 3.2 "Awful rooms."
      1.3 "87% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      0.8 "92% had problems with the shower."
      1.1 "89% criticized the small bathroom."
      1.3 "For 87%, the rooms looked old."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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