The Ritz-Carlton, Astana

5 stars
9.5
Wonderful
based on 560 reviews
560 reviews
16 Dostyk Street, Astana 010016, Kazakhstan
16 Dostyk Street, Astana
+7 717 273 4000
Thu 9/7
-
Fri 10/7
2 guests, 1 room
Deals from
$320
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, 1 king bed
$320
King room, 1 king bed
$642
Queen room, bed type unknown
$686
13 more The Ritz-Carlton, Astana deals
13 more The Ritz-Carlton, Astana deals
Lounge
Balcony
Living room
Outdoor view
Restaurant
Bathroom
Buffet
Lounge
Building
Lobby
Bedroom
Front desk
Bedroom
Restaurant
Living room
Bedroom
Bedroom
Bedroom
Lobby
Conference room
Pool
Balcony
Outdoor view
Bedroom
Bathroom
Restaurant
Restaurant
Bathroom
Restaurant
Bar
Gym
Lounge
Living room
Building
Restaurant
Other
Pool
Buffet
Other
Restaurant
Bedroom
Lounge
Restaurant
Buffet
Conference room
Bedroom
Bedroom
Other
Conference room
Lounge
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

The Ritz-Carlton, Astana stands as one of the city’s premier luxury hotels, offering refined 5‑star hospitality in the heart of the capital. Steps from Baiterek Tower, the House of Ministries and the Central Business District, it provides effortless access to Astana’s landmarks, corporate headquarters, and cultural avenues—ideal for distinguished leisure and business travelers. Its 157 rooms and suites blend contemporary elegance with signature Ritz-Carlton comfort, featuring Diptyque amenities, thoughtful family options, and Ritz Kids experiences. Guests can savor modern Italian cuisine at Mökki, enjoy cocktails and afternoon tea at Өzen Lobby Lounge, or take in sweeping skyline views from the seasonal Mökki Terrace. The Club Level offers elevated privacy, curated dining, and personalized concierge service. A serene spa, pool, and bespoke cultural experiences complete a sophisticated stay at one of the best hotels in Astana.
9.5
Wonderful
560 reviews

Latest deals for The Ritz-Carlton, Astana

Thu 9/7
-
Fri 10/7
Deluxe room, 1 king bed
No inclusions
Deluxe room, 2 queen beds
No inclusions
Deluxe room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
Deluxe room, 2 queen beds
No inclusions
Deluxe room, 2 queen beds
No inclusions
Queen room, bed type unknown
No inclusions
Deluxe room, 2 queen beds
No inclusions
Deluxe room, 2 queen beds
No inclusions
Deluxe room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
King room, 1 king bed
No inclusions
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at The Ritz-Carlton, Astana

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre

General

  • Executive lounge access
  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchenware
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Pool towels
  • Steam room
  • Massage
  • Sauna

Dining

  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Breakfast in the room
  • Dining table

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV
  • Smartphone dock

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Parking and transportation

  • Free parking
  • Private parking
  • EV charging station
  • Airport shuttle

Things to do

  • Bicycle hire
  • Board games/puzzles
  • Cooking classes
  • Beauty salon

Family friendly

  • Cribs available
  • Books, DVDs, music for children
  • Kids meals
  • Children's high chair

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Outdoor

  • Terrace/Patio
  • Beach chairs

Fitness

  • Fitness classes
  • Fitness centre

Reviews of The Ritz-Carlton, Astana

9.5
Wonderful
560 verified ratings
Wonderful
467
Very good
31
Good
28
Okay
6
Fair
7
Mediocre
6
Poor
15

Summary of reviews

Guests say
Guests overwhelmingly praise the hotel's exceptional service, with staff frequently described as friendly, helpful, and attentive. The breakfast receives high marks for quality and variety, and the hotel's amenities, including the pool, spa, and restaurants, are highly appreciated. Many guests also highlight the convenient location and comfortable beds. While a few reviews mention minor issues with room readiness, cleanliness, or specific facilities, the overall sentiment is strongly positive, with many guests calling it the best hotel in the area and expressing a desire to return.
AI-generated from customer reviews
Service10 out of 10
Breakfast9.5 out of 10
Location9 out of 10
Amenities9 out of 10
Bed Comfort8.5 out of 10
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Location

16 Dostyk Street, Astana 010016

What's nearby

  • Singing Fountain309 m
  • Bayterek Tower0.4 km
  • Kazakhstan Ministry of Foreign Affairs0.8 km
  • Korme Exhibition Complex1 km
  • Palace of Peace and Reconciliation2.2 km
  • Kazhimukan Munaitpasov Stadium4.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Ritz-Carlton, Astana

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Ritz-Carlton, Astana

  • Where is The Ritz-Carlton, Astana located?

    The Ritz-Carlton, Astana is located at 16 Dostyk Street, 3.3 km from the centre of Astana. Singing Fountain is the closest landmark to The Ritz-Carlton, Astana.

  • When is check-in time and check-out time at The Ritz-Carlton, Astana?

    Check-in time is 15:00 and check-out time is 12:00 at The Ritz-Carlton, Astana.

  • Does The Ritz-Carlton, Astana offer free Wi-Fi?

    Yes, The Ritz-Carlton, Astana offers free Wi-Fi.

  • Does The Ritz-Carlton, Astana offer free parking?

    Yes, The Ritz-Carlton, Astana offers free parking.

  • How far is The Ritz-Carlton, Astana from the airport?

    The Ritz-Carlton, Astana is 11.1 km from Astana Nursultan Nazarbayev Intl. The Ritz-Carlton, Astana is 11.1 km from Astana Nursultan Nazarbayev Intl.

  • Does The Ritz-Carlton, Astana have a pool?

    Yes, The Ritz-Carlton, Astana has a pool on-site.

  • How does KAYAK find such great The Ritz-Carlton, Astana hotel deals?

    KAYAK scours the web for all room deals available at The Ritz-Carlton, Astana in Astana and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Ritz-Carlton, Astana and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Ritz-Carlton, Astana.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
50% cheaperBeijing Palace Soluxe Hotel Astana9 Excellent (733 reviews)0.16 kmIndoor pool, Fitness centre, Restaurant$189+
4-star hotel
69% cheaperBest Western Plus Astana7.9 Good (1,775 reviews)0.37 kmFitness centre, Restaurant, Bar/Lounge$117+
5-star hotel
43% cheaper
Sheraton Astana Hotel
9 Excellent (929 reviews)0.43 kmIndoor pool, Fitness centre, Restaurant$215+
3-star hotel
88% cheaper
Elysian hotel
7.4 Good (53 reviews)0.7 km$45+

Cheapest

See cheapest stays in Astana
3-star hotel
88% cheaper
Elysian hotel
7.4 Good (53 reviews)0.7 km$45+
4-star hotel
69% cheaperDiplomat Hotel7.3 Good (1,279 reviews)0.78 kmIndoor pool, Fitness centre, Restaurant$115+
4-star hotel
69% cheaperBest Western Plus Astana7.9 Good (1,775 reviews)0.37 kmFitness centre, Restaurant, Bar/Lounge$117+
5-star hotel
50% cheaperBeijing Palace Soluxe Hotel Astana9 Excellent (733 reviews)0.16 kmIndoor pool, Fitness centre, Restaurant$189+

Most recommended

See most recommended stays in Astana
5-star hotel
50% cheaperBeijing Palace Soluxe Hotel Astana9 Excellent (733 reviews)0.16 kmIndoor pool, Fitness centre, Restaurant$189+
5-star hotel
43% cheaper
Sheraton Astana Hotel
9 Excellent (929 reviews)0.43 kmIndoor pool, Fitness centre, Restaurant$215+
4-star hotel
69% cheaperBest Western Plus Astana7.9 Good (1,775 reviews)0.37 kmFitness centre, Restaurant, Bar/Lounge$117+
3-star hotel
88% cheaper
Elysian hotel
7.4 Good (53 reviews)0.7 km$45+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

9.2
3.3 km
Astana Nursultan Nazarbayev Intl
11.1 km

Everything you need to know for your stay in Astana