Overview

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The Reef House Palm Cove - MGallery by Sofitel
Top Boutique Hotel

99 Williams Esplanade, Palm Cove, QLD 4879, Australia
+61 740 802 600

$280+

Overall guest ratings

8.3/10 Excellent
based on 216 reviews

Review highlights

  • 9.6
  • 9.3
  • 5.5
  • 5.3

Good to know

  • Nice building
  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Located just 25 minutes north of Cairns in the secluded Palm Cove, an upscale boutique beachfront experience awaits guests at Reef House Palm Cove MGallery by Sofitel.The resort offers a warm, personalised service for all guests and together with its comprehensive range of resort facilities, The Reef House is the perfect getaway for couples seeking romantic bliss or simply a holiday in sheer relaxation.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Safe
    • Free parking
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Laundry facilities
    • Beauty salon
    • Pets not allowed
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 246 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Excellent wellness & sports facilities."
    • 8.2 "Food is delicious."
      7.5 "75% loved the menu selection."
    • 7.6 "Good amenities."
      7.4 "74% thought the building was wonderful."
      8.9 "89% found the grounds to be nice."
    • 7.3 "Good service."
      7.7 "77% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 5.5 "Rooms are ok."
      5.0 "Only 50% found the balcony ok."
    • 5.3 "Average comfort."
      6.0 "For only 60%, the noise level was all right."
    • 5.0 "Breakfast is mediocre."
    • 4.2 "Not very clean."
      4.8 "52% said rooms were dirty."
      2.9 "71% thought it was rather dirty."
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    Overall rating

    8.2 Excellent
    based on 201 reviews
    • 9.6 "Terrific location."
    • 9.2 "Excellent wellness & sports facilities."
    • 7.8 "Good amenities."
      7.5 "75% thought the building was wonderful."
    • 7.2 "Good vibe."
      8.7 "87% enjoyed the friendly atmosphere."
    • 7.1 "Good pool."
    • 6.9 "Service is ok."
    • 5.0 "Breakfast is mediocre."
    • 5.0 "Average comfort."
    • 4.8 "Rooms are not good."
      3.3 "67% didn't like the uncomfortable beds."
      2.3 "77% complained about the bathroom."
    • 3.6 "Not very clean."
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    Overall rating

    8.2 Excellent
    based on 36 reviews
    • 9.2 "Terrific location."
    • 7.1 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 5.4 "Rooms are ok."

    Overall rating

    8.9 Excellent
    based on 7 reviews
    • 6.1 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Nice building"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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