Overview

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Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar
Best Vibe

Europa-Park-Straße 4 + 6, 77977 Rust, Baden-Wurttemberg, Germany
+49 7822 86 00

Call

+49 7822 86 00

Overall guest ratings

9.0/10 Excellent
based on 987 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.6
  • 6.9

Good to know

  • Professional service
  • Wonderful sightseeing
  • Stylish hotel
  • Clean hotel facilities

Nearby

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    About

    Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar offers an airport shuttle (available 24 hours). Guests can visit the spa to indulge in massages, body wraps, or body scrubs, and Castillo serves dinner. A bar/lounge and a health club are other highlights, and rooms at this upscale hotel offer flat-screen TVs and free WiFi.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Concierge service
    • Laundry service
    • Child pool
    • No smoking
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    based on 635 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Great parking, according to 100%."
      10.0 "100% thought parking was inexpensive."
    • 9.6 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.8 "98% said it was a stylish hotel."
      8.0 "80% enjoyed the lobby entrance."
      8.0 "80% thought, the hotel was modern."
    • 9.6 "Perfectly clean."
      9.5 "95% said rooms were clean."
      9.8 "98% thought it was clean."
      10.0 "100% said the bathroom was clean."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      9.5 "95% said the reception staff was great."
      10.0 "100% said the recreation staff was great."
      10.0 "Housekeeping was great, according to 100%."
    • 9.3 "Excellent breakfast."
    • 6.9 "Internet is average."
      5.0 "50% thought the wifi quality was ok."

    Overall rating

    9.3 Excellent
    based on 114 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 9.7 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.8 "98% said it was a stylish hotel."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.6 "96% said the reception staff was great."
    • 9.5 "Excellent breakfast."
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."

    Overall rating

    9.3 Excellent
    based on 520 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Great parking, according to 100%."
    • 9.7 "Perfectly clean."
      9.5 "95% said rooms were clean."
      9.9 "99% thought it was clean."
      10.0 "100% said the bathroom was clean."
    • 9.7 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.9 "99% said it was a stylish hotel."
      8.1 "81% enjoyed the lobby entrance."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      10.0 "100% said the recreation staff was great."
      10.0 "Housekeeping was great, according to 100%."
    • 9.4 "Incredible bar."
    • 6.9 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Wonderful sightseeing"
    "Stylish hotel"
    "Clean hotel facilities"
    data provided by TrustYou

    Recent reviews

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