Overview

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Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar
Best Vibe

Europa-Park-Straße 4 + 6, 77977 Rust, Baden-Wurttemberg, Germany
+49 7822 86 00

Call

+49 7822 86 00

Overall guest ratings

9.0/10 Excellent
based on 987 reviews

Review highlights

  • 9.8
  • 9.7
  • 9.7
  • 5.5

Nearby

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    About

    With a stay at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar in Rust, you'll be close to Europa-Park and Funny-World. This 4-star hotel is within the region of Europa-Park Golfclub Breisgau and Messmer Foundation.

    Rooms

    Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and in-room child care (surcharge).

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a sauna, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

    Dining

    You can enjoy a meal at a restaurant serving the guests of Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar, or find a snack in a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Concierge service
    • Laundry service
    • Child pool
    • No smoking
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    based on 703 reviews
    • 9.8 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Great parking, according to 100%."
      10.0 "100% thought parking was inexpensive."
    • 9.7 "Perfectly clean."
      9.5 "95% said rooms were clean."
      9.8 "98% thought it was clean."
      10.0 "100% said the bathroom was clean."
    • 9.7 "Awesome vibe."
      10.0 "100% enjoyed the friendly atmosphere."
      9.8 "98% said it was a stylish hotel."
      8.3 "83% enjoyed the lobby entrance."
      8.6 "86% thought, the hotel was modern."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      9.3 "93% said the reception staff was great."
      10.0 "100% said the recreation staff was great."
      10.0 "Housekeeping was great, according to 100%."
    • 9.2 "Excellent breakfast."
    • 5.5 "Internet is average."

    Overall rating

    9.3 Excellent
    based on 147 reviews
    • 9.9 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 9.8 "Awesome vibe."
      10.0 "100% enjoyed the friendly atmosphere."
      9.8 "98% said it was a stylish hotel."
    • 9.6 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.9 "99% thought it was clean."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.4 "94% said the reception staff was great."
    • 9.4 "Excellent breakfast."

    Overall rating

    9.2 Excellent
    based on 555 reviews
    • 9.9 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Great parking, according to 100%."
    • 9.8 "Awesome vibe."
      10.0 "100% enjoyed the friendly atmosphere."
      9.9 "99% said it was a stylish hotel."
      8.3 "83% enjoyed the lobby entrance."
    • 9.7 "Perfectly clean."
      9.9 "99% thought it was clean."
      9.5 "95% said rooms were clean."
      10.0 "100% said the bathroom was clean."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
    • 9.3 "Incredible bar."
    • 6.0 "Internet is average."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

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