Overview

Grand Jersey Hotel & Spa

Esplanade, Saint Helier JE2 3QA, Jersey
+44 153 472 2301

$170+

Overall guest ratings

9.0/10 Excellent
based on 1,235 reviews

Review highlights

  • 9.2
  • 9.1
  • 6.8
  • 6.5

Good to know

  • Comfortable beds
  • Great view
  • Friendly service
  • Near city centre

Nearby

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    About

    Grand Jersey Hotel & Spa is a great choice for your beach stay in St. Helier. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Tassili, one of 2 restaurants, serves British cuisine and is open for dinner. A bar/lounge and a health club are other highlights, and rooms at this luxurious hotel offer up nice touches like premium bedding and bathrobes.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.0 Excellent
    based on 1,235 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.0 "70% said the reception staff was great."
      9.2 "92% said the concierge service was amazing."
      8.4 "84% found the restaurant service to be one of the best."
      8.9 "Management was excellent, said 89%."
      7.5 "Lovely bar service, according to 75%."
      8.6 "86% were happy with the room service."
    • 9.1 "Excellent wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
      10.0 "100% loved the sauna."
      10.0 "100% said that wellness & sports facilities were clean."
    • 9.1 "Excellent breakfast."
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
    • 6.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 6.5 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      5.7 "Only 57% said rooms were clean enough."
      5.0 "50% thought the bathroom was big enough."
    • 6.1 "Average amenities."
      6.3 "63% thought the building was acceptable."
      5.2 "52% found the grounds not bad."
    • 5.9 "Vibe was decent."
      6.0 "Only 60% thought, the hotel was stylish."
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    Overall rating

    9.0 Excellent
    based on 1,049 reviews
    • 9.2 "Excellent wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
      10.0 "100% said that wellness & sports facilities were clean."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      9.3 "93% said the concierge service was amazing."
    • 9.1 "Excellent breakfast."
    • 8.7 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 6.6 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 6.3 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      5.4 "Only 54% said rooms were clean enough."
      5.2 "For only 52%, the tv was ok."
    • 6.0 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.1 "Vibe was decent."
      5.7 "Only 57% thought, the hotel was stylish."
      6.9 "69% considered the lobby entrance to be so-so."
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    Overall rating

    9.1 Excellent
    based on 135 reviews
    • 9.2 "Excellent breakfast."
    • 9.2 "Excellent wellness & sports facilities."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.5 "Pool is good."
    • 6.7 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 6.5 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
    • 6.3 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      5.8 "Only 58% said rooms were clean enough."
    • 6.3 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.1 "Vibe was decent."
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    Overall rating

    8.9 Excellent
    based on 12 reviews
    • 9.2 "World class service."
    • 9.1 "Terrific location."
    • 6.5 "Rooms are ok."

    Overall rating

    8.7 Excellent
    based on 37 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 8.7 "Location is great."
    • 6.0 "Rooms are ok."
    • 5.9 "Average comfort."
    Good to know
    "Comfortable beds"
    "Great view"
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

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