Overview

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Grand Jersey Hotel & Spa

Esplanade, Saint Helier JE2 3QA, Jersey
+44 153 472 2301

$156+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

9.0/10 Excellent
based on 1,297 reviews

Review highlights

  • 9.5
  • 9.4
  • 9.3
  • 6.5

Good to know

  • Great view
  • Comfortable beds
  • Friendly service

Nearby

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    About

    Grand Jersey Hotel & Spa is centrally located in St. Helier, walking distance from Jersey Opera House and close to St. Helier Town Hall. This 5-star hotel is within close proximity of Port of Jersey and Elizabeth Castle.

    Rooms

    Make yourself at home in one of the 123 individually decorated guestrooms, featuring refrigerators and LCD televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. This Victorian hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 1,297 reviews
    • 9.5 "Excellent wellness & sports facilities."
    • 9.4 "World class service."
    • 9.3 "Excellent breakfast."
    • 9.2 "Terrific location."
    • 7.6 "Internet works."
    • 6.5 "Average amenities."
    • 6.4 "Rooms are ok."
    • 5.3 "Vibe was decent."
    View all review categories

    Overall rating

    8.9 Excellent
    based on 1,102 reviews
    • 9.3 "Excellent breakfast."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
      8.6 "86% found the restaurant service to be one of the best."
    • 8.6 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% appreciated the closeness to the beach."
    • 7.0 "Internet works."
    • 6.2 "Average amenities."
      6.3 "63% thought the building was acceptable."
      5.1 "51% considered the lobby entrance to be so-so."
    • 6.2 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      5.6 "Only 56% said rooms were clean enough."
      5.6 "56% thought the bathroom was big enough."
      5.0 "Only 50% found the balcony ok."
    • 4.2 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
      3.1 "69% criticized the plain hotel."
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    Overall rating

    9.1 Excellent
    based on 142 reviews
    • 9.6 "Excellent wellness & sports facilities."
    • 9.4 "Excellent breakfast."
    • 9.2 "Terrific location."
    • 9.1 "Excellent pool."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 7.0 "Good cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.8 "Average amenities."
      7.0 "70% thought the building was wonderful."
    • 6.3 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.8 "Only 58% said rooms were big enough."
    • 5.5 "Vibe was decent."
      6.3 "63% thought the atmosphere was somewhat friendly."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 12 reviews
    • 9.3 "Terrific location."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 6.4 "Rooms are ok."

    Overall rating

    9.2 Excellent
    based on 38 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Excellent breakfast."
    • 9.2 "Terrific location."
    • 6.3 "Average comfort."
    • 6.1 "Rooms are ok."
    Good to know
    "Great view"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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