Overview

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Hawthorne Hotel
Top City Hotel

18 Washington Square West, Salem, MA 01970, United States
+1 978 744 4080

$203+

Overall guest ratings

8.9/10 Excellent
based on 973 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.5
  • 5.7

Good to know

  • Friendly service
  • Wonderful sightseeing
  • Friendly atmosphere

Nearby

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    About

    Situated by the ocean, Hawthorne Hotel is a great choice for a stay in Salem. Guests can visit the fitness center for a workout or grab a bite to eat at Nathaniels, one of 2 restaurants, which serves American cuisine and is open for breakfast and dinner. Other highlights at this historic hotel include a bar/lounge, and rooms offer iPod docks and flat-screen TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Concierge service
    • Laundry facilities
    • No smoking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 973 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "Great parking, according to 99%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.5 "Incredible bar."
    • 7.7 "Good vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.5 "95% said it was a stylish hotel."
      7.5 "75% enjoyed the lobby entrance."
    • 7.3 "Good breakfast."
    • 5.7 "Internet is average."
    • 5.4 "Rooms are ok."
      5.0 "Only 50% thought the furniture was functional."
    • 3.9 "Not very comfortable."
      1.9 "81% said rooms were small."
      1.7 "83% criticized the small bathroom."
      4.7 "53% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
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    Overall rating

    8.9 Excellent
    based on 535 reviews
    • 9.7 "Terrific location."
      9.9 "Great parking, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 9.6 "Incredible bar."
    • 7.7 "Good vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
      7.3 "73% enjoyed the lobby entrance."
    • 7.1 "Good breakfast."
    • 5.0 "Rooms are ok."
    • 3.9 "Not very comfortable."
      1.7 "83% said rooms were small."
      1.5 "85% criticized the small bathroom."
      4.3 "57% thought it was too noisy."
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    Overall rating

    9.3 Excellent
    based on 301 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 9.5 "Terrific location."
      9.9 "Great parking, according to 99%."
    • 8.3 "Food is delicious."
    • 7.6 "Good vibe."
      7.4 "74% enjoyed the lobby entrance."
      9.3 "93% said it was a stylish hotel."
    • 7.5 "Good breakfast."
    • 5.7 "Rooms are ok."
    • 4.2 "Not very comfortable."
      2.3 "77% said rooms were small."
      1.9 "81% criticized the small bathroom."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 136 reviews
    • 9.7 "Terrific location."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
    • 7.7 "High value."
    • 7.7 "Good vibe."
    • 5.0 "Rooms are ok."
      3.3 "67% complained about the bathroom."
      1.8 "82% said rooms were small."
    • 3.6 "Not very comfortable."
      1.8 "82% said rooms were small."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    salem
    historic hotel
    staff was wonderful
    exceedingly friendly and helpful
    centrally located
    sites and attractions
    easy walking
    upgraded to a king
    old world feel
    incredible and the food
    big deal

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