Overview

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Crystal Island Hotel

Fenghui South Road, Xi'an 710075, China
+86 298 815 9999

$62+

Overall guest ratings

9.0/10 Excellent
based on 1,299 reviews

Review highlights

  • 8.3
  • 6.8
  • 6.3
  • 4.1

Good to know

  • Good accessibility by car
  • Clean rooms
  • Friendly service

Nearby

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    Amenities

    • Non-smoking rooms available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 1,299 reviews
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 6.8 "Location is acceptable."
      5.0 "Parking was ok, according to 50%."
      6.1 "Only 61% were satisfied with the proximity to sightseeing."
    • 6.3 "Rooms are ok."
    • 6.3 "Average value."
    • 5.7 "Food is average."
    • 4.1 "Breakfast is below average."
      0.0 "100% said the breakfast was too expensive."
    • 0.0 "Disappointing wellness & sports facilities."
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    Overall rating

    8.4 Excellent
    based on 181 reviews
    • 8.2 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 6.9 "Location is acceptable."
    • 6.8 "Average comfort."
      6.9 "For only 69%, the noise level was all right."
    • 6.2 "Rooms are ok."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.3 "Breakfast is below average."

    Overall rating

    8.8 Excellent
    based on 1,104 reviews
    • 8.3 "Great service."
      8.5 "85% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 6.8 "Location is acceptable."
      5.8 "Only 58% were satisfied with the proximity to sightseeing."
    • 6.3 "Average value."
    • 6.0 "Rooms are ok."
    • 5.7 "Food is average."
    • 5.3 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 3.8 "Breakfast is below average."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 12 reviews
    • 7.9 "Good service."
    Good to know
    "Good accessibility by car"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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