Find cheap flights to Lucca from $1,262

The customers before boarding the plane from Dubai was HORRENDOUS. The entire Emirates staff had a stick up their bum. The guy at the check in booth was rude. I don’t understand.

Flight from Dubai to Zagreb very bad cabin crew. Bad food

Good but needs to improve cleanliness Coffee serve cold Needs to raise standard serving food Otherwise good

WORST AIRLINE EVER—FOOD WAS MEDIOCRE AND WIDEBODY 777 BOEING WAS VERY UNCOMFORTABLE! IT WAS NOT WORTH THE MONEY THAT I PAID.

I was traveling business purposes and I only had one carry on and a personal computer back pack . My carry on was 8.5 kg little more than allowable. At jfk airport check in they did not let me carry it . I was little disappointed.

More leg room and comfortable seats at least for long flights

Amazing service and food. However I didn’t get chance to choose my own seat which bothered me a little.

Overall emirates continues to amaze me with their. Awesome service . I had shifted away from emirates , because I lost luggage and watch in emirates in 2019 that drifted me away from this airline , but I am willing to give it try

service was slow, to get water had to press 4-5 times , crew come near but never notice, serving those they like to serve, hope this crew can improve their attentive ness and serve everyone respectfully.

Ask for extra blanket if needed. Also middle seating have bad access position to access reading light and vent so only choose those seating if traveling as family or friends, etc.

The flight and crew was above average. However, there was a two hour delay.

Hated every minute of it. Delayed for over 10 hours only to have to cancel rental car, car insurance and hotel. Its taken me 3days to get to my final destination when it should have only taken 12-14 hours. Very unhappy with Lufthansa.

The special meal was not correct. But the female stewardess who handled the problem did such a good job correcting the issue. She deserves recognition for understanding and providing customer service and having patience.

You need to reimburse me for my seats purchased and luggage.

You cancelled my flight. I paid for seats and luggage handling and was not reimburst. In addition, after having to do 2 connections instead of 1, My baggage was lost. I am now 4 days without baggage.

My baggage has been lost for the last 6 days! The problem originated at LAX with Lufthansa, which was a very big disappointment from LAX to Munich. The flight was delayed over an hour, the overhead bins on the window side are too small for most carryon's, the in-seat video screen were very poor as they would not respond to your touch quickly and would stop and start all over again, the earphone jacks are not like most standard ones, the seats still has wrappers and trash in pockets and on the seats. and there was no USB outlet to charge your phone or other devices. The German reputation for quality is bogus with this airline. BUT the responsibility for delivering my luggage became Air Dolomiti's as they were the last leg of the trip. The baggage area was chaos because several flights arrived at once. I took me over an hour to file a claim, the agent entered my info incorrectly, and the contact numbers for Lost and Found at the airport was never answered. I have never been called by Air Dolomiti or the baggage delivery company. I had to do all the calling. AD's live agents gave me two wrong phone numbers for the baggage company. When I finally got the right one on my third call, OF COURSE, no one answers and I still do not have any information on when my bags should arrive. VERY UNPROFESSIONAL operations by Lufthansa and Air Dolomiti. I will make sure I book any other air carriers on the rest of my flights to Italy this year.

Their service , specifically the way Lufthansa manages luggages is terrible

Seats on the A320 were more comfortable than the A330 I took from RSW to Frankfurt

Lufthansa lost our luggage. After a lot of chasing on our part we got it back. The main problem is that there was no office in Bogota to help us outside of flighttimes. The customer service phone lines had no data on our luggage. I think Lufthansa need to invest in managing communications over lost luggage or this will end with everyone taking more luggage out of hold.

My checked in bag was lost after being mis-tagged.

The flight was on time and the crew very professional. Everything went as expected and I will use BA again for this trip.

Excellent! Great flight attendants, good food (in business class, at least), very comfortable. Touchscreen and remote wasn’t great.

The first class flight itself was first class, however getting to the airport and getting through the airport was agony. The BA flight sat on the taxiway for ages and caused us to miss our connecting flight which meant half a day lost. Our return flight on BA was cancelled so a dawn flight was made and we lost another half day. Goodby BA

Self check in Kiosk did not recognize that I had prepaid for my luggage. This caused a 40 minute delay even though I had my British Airways email receipt for the prepaid luggage.

I’m not happy because I discovered there is something wrong and my miles have not been getting put on my AA account. So this needs to be fixed because I have traveled a lot since October and none of my miles are registered

Crew and boarding fine. Flight delayed, then delayed again after boarding.

Quick boarding Clean aircraft Departure delayed but landed early Evening wrap was very good, breakfast was okay.

Everything was great - but then had to wait one hour for my luggage in Verona…

Flight delayed Got bags after 5 days Delivery of bags was done 500 meters as driver did not want to go into my street

It was nice and smooth from boarding to landing. Flight crew was wonderful and very professional.