The experience was great and much better than the flight going out. of course I was in first class but the service was excellent
The experience was great and much better than the flight going out. of course I was in first class but the service was excellent
American Airlines canceled the flight twice and was unable to facilitate a change of city for us after our travel plans became affected. We lost alot of money due to this and it seems like the airline was trying their best not to facilitate this. Mind you, I am a very loyal member.
I don't like that I have to pay if I want extra leg room. The seats are so expensive; I sit in normal seats and my legs and knees cramp the entire flight. I never feel comfortable on AA flights.
Some of the crew members were rude for no good reason
Loved the leg room but hate I had to pay to get it!!
Flight was a delayed a few minutes but nothing crazy, everything went extremely well
I was assigned an aisle seat but when I boarded the plane a person was already sitting in my assigned seat. The flight attendant was ready to help me get my original assigned seat, but I chose to simply take that person's assigned seat in the next row back in the middle seat. I didn't want to make a fuss, just wanted to ensure that I didn't accidentally create a domino effect of accidentally taking another person's assigned seat, etc. While the middle seat is not the most comfortable, it was a quick easy flight and I'm grateful that the flight attendant was ready to help me out.
Our seats were better than i had anticipated. They provided nice pillows and blankets as well as a kit with ear plugs, sleep mask and headphones which made the long haul flight better. Their food selection and service was good. I appreciated that they came through the cabin with water a few times. We were ahead of schedule which was nice!
The seats were far too small. I was able to fit comfortably but the passenger sat to my right clearly was too big for the seat and spilled into my seat. I think it would be wise having a maximum size limit for passengers as it made the flight extremely uncomfortable for me due to being sat next to them. I can only imagine how uncomfortable and embarrassing this must’ve been for that passenger who tried their best to not be half in my chair but to no success. If you can advise what is the best course of action in this scenario as there was no space for the stewards to relocate them and it shouldn’t be my responsibility to have an awkward conversation to someone who clearly can’t fit in this seat. I look forward to your response. Regards Ryan
I really wish American offered some type of free messaging.
It was overall above average experience. If there is only one thing i could complain about was the lack of wifi availability on my flight from Vancouver to San Francisco
Fresh fuit or veg snacks would be so great, but there are two good restaurants in Denver airport. Try Etais UDIS or Freshens DIA for nutritious delicious pita sandwiches/ donairs and crepes in Freshens.
Air Canada domestic flight is so so and is not conformable at all. Air Cañada international flight is Ok. The crew of international flight is more experienced and the plane is a bit better.
Flew in Business Class. The new AC lounge at SFO is one of the best I’ve been to with a spacious design and an open air deck. Flight itself was on-time and as expected overall.
Flight delayed two and a half hours from Toronto to Calgary Philadelphia to Toronto we were listed as standbys !!! Very concerning
No food, not even snacks on the 6hr flight from Newark to Vancouver! The movie collection made up for it though and they did come around with drinks twice. Just good to know so you can eat ahead/bring snacks onto the flight. It was a bumpy ride induced by wind and rain but otherwise got to the destination safely and promptly.
I got hurt and needed a wheelchair. They were excellent. I also appreciated the fact that they kept me informed thru out the whole trip regarding boarding, gate changes and luggage info.
I got hurt and needed a wheelchair. They were excellent.
First time flying long haul on AC. No pajamas but the service was top notch and the seat/bed was very comfy. Would recommend and was much nicer than my last flight on Qantas.
I paid extra for an exit row seat. A flight attendant put someone’s roller board bag under the seat in front of my feet. Took away the extra legroom I paid for. Quite disappointed by that.
The seats were tiny, being of a fairly petite build, I don’t usually expect to feel crammed and cramped in a seat, but I definitely was on this flight. I couldn’t even bend over to get anything out from under the seat in front and getting up to go to the bathroom at night with the seat backs reclined was nearly impossible. I had to do gymnastics to get over and out. For an airline that does long flights overnight, it’s kind of ridiculous.
Not connecting flights. Missed my flight from Dublin to Liverpool because I arrived at Dublin one hour too late. For this mistake, they offered me a flight from Dublin to Manchester. Thats great and all, but I waste time and money to commute to Liverpool. Be sure to check the time of your connecting flights, because they sure don’t when they sell it to you
Great little city hopper plane. Unfussy and roomy. Nice little snack provided too
Offered vegetable curry when it was actually tofu which I don’t care for.
I’m not happy because I discovered there is something wrong and my miles have not been getting put on my AA account. So this needs to be fixed because I have traveled a lot since October and none of my miles are registered
To take off on time but warned about a possible delay by enail which was good
Crew and boarding fine. Flight delayed, then delayed again after boarding.
I asleep by the gate and actually didn't get to the airplane.
The layover time was barely 1.30 hrs and the security clearance sucks. I almost missed my flight but for the help of a manger. She held the flight for me. My baggage did not arrive. The entertainment did not work, I had to switch my seat 3 times for different issues. The travel was not fun
Quick boarding Clean aircraft Departure delayed but landed early Evening wrap was very good, breakfast was okay.