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Pros: Customer service was excellent

Cons: I was unable to connect my wifi entertainment once we were up in the air from Anchorage to Seattle but after Seattle to Austin it was no problem

Pros: Service and overall cleanliness etc. was very smooth, good and clean. I sat in seat 1A both ways and as the first person to get on and off the flight found the process well laid out, easy, clean and smooth. I also got to witness the boarding process from inside while seated. Very professional and courteous all the way. The first class cabin was sparsely filled with ample space between us and based on how many people I saw getting on, I think the rear cabin must've been sparsely filled as well. More on the comfort aspect in the "what would have been bettter section" ... in short, the seats are the weakest link in the chain.

Cons: My only gripe is about the seats fitted in first class for this Alaska Air leg (JFKSFO). Like most, my travel frequency has dropped so much that I can finally afford to pay full fare first for the few times I do need to travel. I expect that this will more likely be the norm than not and hope/expect that more among us who can afford to pay extra for the additional comfort, do so. The airline industry will need to keep that segment to get ahead of this seismic shift in travel patterns that 2020 has brought upon all of us. I was hoping to just sleep through it. I normally sleep well/easily on flights (at times, "too well"!) but could not do so on this leg. The seats in first class are just not meant for sleeping and are thus limited in their positioning ... brief napping is the best you can do - carry your entertainment/work or plan on meditating while fully awake. The base is for all intent and purposes, immovable (maybe a couple of inches back and forth at best). There is no concept of a foot rest in the design. The back locks into one of two positions - a vertical one for take-off/landing and a second one tilted about 15 degrees or so. That makes it impossible to stretch the body out while fully supported - so hard to go into relaxed/deep sleep for those who wish to do so. The front passenger seat of a common car offers more for a five hour road trip - something to ponder on, eh? Upgrade the seats ...the extra investment will pay for itself quickly in this age of reduced travel as you'll attract more of those who are lucky to be able to pay a little more to fly in comfort for the few times that they need to. Additionally, sleeping passengers are often the easiest/cheapest to service!

Pros: Fast baggage pick up.

Cons: Could use more luggage space

Pros: Middle seas was open

Cons: More social distance during check in. Smoother landing

Pros: The crew was nice

Cons: There was no inflight internet

Pros: they boarded the back of the plane first (where I was to be seated), plus quick deplaning out the back when the flight ended

Pros: Yes, all was good.

Cons: Considering the circumstances (pandemic), all was very good.

Pros: Exit front and back.

Cons: Only at the airport too hot, not air conditioner

Pros: Boarding went smoothly.

Cons: I had to clean (wipe down) the tray and seat surfaces myself. Surprised, esp. in 1st Class.

Cons: The air wasn’t really working on the flight and it was veyy try hot outside

Pros: Really nice attendant in front of cabin.

Cons: The small planes don’t have good overhead compartments and i has fragile stuff in my bag I didn’t want to get harmed with other baggage. They found a place for my bag but it wasn’t what I had expected since I’ve flown with Alaska quite a bit and usually it’s not an issue. Hoping to get my premium seating refunded.

Pros: In time and bring crowded

Cons: He abut bottled water since there’s nbther service?

Pros: It was quick, simple, not too crowded, and easy.

Cons: The WiFi could have worked.