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Cons: The plane was VERY hot - uncomfortably so.

Cons: $400 flight and they only offered orange juice and water. Cheap cheap cheap!

Cons: Ran out of meals. The oatmeal was terrible.

Cons: When boarding was delayed due to extra security (drug sniffing dogs) it would have been appropriate to make announcements for passengers needing to board immediately, allowed to identify and moved to the head of the line. We were there an hour and a half early with no luggage to check and we missed our flight by minutes. We actually saw our plane with the doors closed. Frustrating!

Pros: Flight was okay. More expensive than other airlines, but the only available flight I could get to align with my vacation time.

Cons: I was in the middle of the plane. They ran out of their signature meal before even getting to our row...and they still had over half the plane to go.

Pros: Nice crew

Cons: Having built in TV, better complimentary snack food selection.

Cons: Plane was old and tired. Food choices very limited.

Cons: This was about as uncomfortable as a Spirit flight. The seats felt like fold out chairs and they didn’t even recline.

Cons: Took off an hour late

Pros: Enough room in the seats / not too squished rows.

Cons: Window shades couldn't be closed / they were stuck. Inside walls of the plane were peeling, scratched up, clogged sinks in restrooms. It was pretty grim looking all things considered.

Pros: Crew

Cons: On board entertainment

Pros: Seats are comfortable

Cons: Shouldn’t have to pay for snacks on trans US flight. And didn’t have entertainment system at dear, had to use phone, tablet

Pros: The lady boarding people was really good. Got people to willingly check bags on a full flight and was positive and friendly.

Cons: Plane was smelly. Attendants gathering trash after food and drink was poorly timed and awkward. They seemed either tired or not interested.

Pros: Check in and crew were friendly and helpful. Was in first class so of course was comfortable. Deplaning was quick and efficient.

Cons: This flight required taking a shuttle from the gate to an offsite location. The distance to the offside was rather far and we were packed in a shuttle. We had to wait for two more shuttles for passengers that were in delayed connections. Additionally, someone apparently filled the plane with too much fuel, throwing off the balance of the plane and we had to wait for some of the fuel to be removed. During this wait, in first class we were only offered orange juice or coffee. I realize it was a very short flight, but a snack might have been a good idea.

Cons: My flight was delayed 4 hours. The gate attendants were so kind but the communicate from operations was terrible. It’s sucked that those ladies had to fiend questions as there was no real Information. I wanted my WiFi comped.

Pros: Flight was safe

Cons: I was not given a seat until about 10 minutes before boarding despite having arrived hours early; the flight was delayed, I was not able to charge my phone despite there being a USB outlet on the seat back (it didn’t work somehow), and no snacks except a cookie