Guest reviews
Overall rating
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7.5
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7.0
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7.0
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6.8
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6.7
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6.4
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.3review from
Price and location
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3.0review from
In 5 nights I couln't find any positive point for this hotel!! Simply no recommended!!! Breakfast: 17 euro (too much for what they offer) , Internet: don't use it!! 12 Euro per day, but it's a shared computer with other clients, so if you pay fr the tickets, anybodyelse can use at your expenseve, also they close at 11pm. cleaners: at 6.00 am were in my windows cleaning without care about the client and doing bad rumor. worste hotel in antwerp!!!
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6.3review from
The staff, the breakfast
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6.0review from
Limited breakfast options
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6.3review from
breakfast was nice, location is convenient (we were travelling by car), the hotel used to be 4* so it is very upscale 3* hotel. nothing
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2.4review from
The car parking It could do with a good clean
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2.0review from
Nothing. 1. aircondition - it was not made clear to us that aircond only works if outdoor temperature rises above x degree. and my third night got really hot, however, aircond still did not function (talked to reception and was told again outside temparature has not reached the level though the aircond at the reception area worked!) and we were forced to open the window. the hotel didn't have the decency to put on a mosquito net, my wife n i ended up with mosquito bites all over and it was extremely hot for us. 2. since it's a suite hotel, it came with kitchen and plates. we decided to dine in one night and since there was not dish washer for us, we could only leave the plates as they were. the cleaner did not wash the plates for us and left them in the sink for 2 nights until we checked out! 3. Customer service - employees were not helpful at all. 4. Hotel star rating - I really question the star rating for this hotel. it's definitely no where near a 4. 5. Location - yes, it is quite near to central station, but the location is quite crappy and scary
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7.2review from
Kitchenet in the room, supermarket in front of the hotel, near to the railway station and down-town.
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5.6review from
rooms are confortable especially for long stays. the location is not a walking distance to the centrum. if you take the metro, you'll be there only in 5 minutes.
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7.6review from
Brilliant. There was a lot of room space, breakfast was just great, staff was very approachable. I've only made 2 suggestions: 1. they should buy universal adaptors - something crucial for English customers who cannot part with their laptops. and 2 - install and emergency telephone in the bedroom's bathroom. Lastly, and unsolvable problem is the location - it is too far from the historical centre, although quite close to the central station / zoo and the Diamond's district.
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7.2review from
Kitchenet in the room, supermarket in front of the hotel, near to the railway station and down-town.
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7.6review from
Brilliant. There was a lot of room space, breakfast was just great, staff was very approachable. I've only made 2 suggestions: 1. they should buy universal adaptors - something crucial for English customers who cannot part with their laptops. and 2 - install and emergency telephone in the bedroom's bathroom. Lastly, and unsolvable problem is the location - it is too far from the historical centre, although quite close to the central station / zoo and the Diamond's district.
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6.3review from
Price and location
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3.0review from
In 5 nights I couln't find any positive point for this hotel!! Simply no recommended!!! Breakfast: 17 euro (too much for what they offer) , Internet: don't use it!! 12 Euro per day, but it's a shared computer with other clients, so if you pay fr the tickets, anybodyelse can use at your expenseve, also they close at 11pm. cleaners: at 6.00 am were in my windows cleaning without care about the client and doing bad rumor. worste hotel in antwerp!!!
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6.3review from
The staff, the breakfast
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6.0review from
Limited breakfast options
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6.3review from
breakfast was nice, location is convenient (we were travelling by car), the hotel used to be 4* so it is very upscale 3* hotel. nothing
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2.4review from
The car parking It could do with a good clean
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2.0review from
Nothing. 1. aircondition - it was not made clear to us that aircond only works if outdoor temperature rises above x degree. and my third night got really hot, however, aircond still did not function (talked to reception and was told again outside temparature has not reached the level though the aircond at the reception area worked!) and we were forced to open the window. the hotel didn't have the decency to put on a mosquito net, my wife n i ended up with mosquito bites all over and it was extremely hot for us. 2. since it's a suite hotel, it came with kitchen and plates. we decided to dine in one night and since there was not dish washer for us, we could only leave the plates as they were. the cleaner did not wash the plates for us and left them in the sink for 2 nights until we checked out! 3. Customer service - employees were not helpful at all. 4. Hotel star rating - I really question the star rating for this hotel. it's definitely no where near a 4. 5. Location - yes, it is quite near to central station, but the location is quite crappy and scary
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5.6review from
rooms are confortable especially for long stays. the location is not a walking distance to the centrum. if you take the metro, you'll be there only in 5 minutes.
