Overview

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Brookstone Lodge

4 Roberts Road, Asheville, NC 28803, United States
+1 828 398 5888

$113+

Overall guest ratings

7.9/10 Good
based on 1,322 reviews

Review highlights

  • 9.3
  • 8.8
  • 8.7
  • 4.3

Good to know

  • Good accessibility by car
  • Friendly service

Nearby

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    About

    Brookstone Lodge puts you within a 15-minute drive of Biltmore Estate and Asheville Mall. You can get a workout in at the fitness center or take a dip in the indoor pool. Nice touches like down comforters and designer toiletries are offered up in all rooms, along with LCD TVs and refrigerators.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Indoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Gift shop
    • Laundry service
    • No smoking
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 1,322 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 8.8 "Good value."
      9.9 "99% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.7 "Location is great."
      9.2 "Easily accessible by car, said 92%."
      8.7 "City centre within easy reach, said 87%."
      10.0 "100% liked the proximity to sightseeing."
      7.9 "79% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 7.7 "Good breakfast."
      9.9 "99% were happy with the price of the breakfast."
    • 5.4 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      6.0 "For only 60%, the bathroom was ok."
    • 4.3 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
    • 3.7 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
    • 3.4 "Wellness & sports facilities were not very nice."
      3.1 "69% didn't like the fitness area."
      1.3 "87% said that wellness & sports facilities were unclean."
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    Overall rating

    8.0 Good
    based on 753 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.3 "Location is great."
      9.1 "Easily accessible by car, said 91%."
      8.4 "City centre within easy reach, said 84%."
    • 7.4 "Good breakfast."
      9.8 "98% were happy with the price of the breakfast."
    • 5.5 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      5.7 "Only 57% said rooms were big enough."
    • 3.7 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
    • 3.5 "Wellness & sports facilities were not very nice."
      3.3 "67% didn't like the fitness area."
    • 3.5 "Internet is poor."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    based on 462 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 8.4 "Location is great."
      9.0 "Easily accessible by car, said 90%."
      8.9 "89% liked the proximity to shopping."
    • 8.0 "Breakfast is good."
      9.9 "99% were happy with the price of the breakfast."
    • 5.8 "Pool is mediocre."
    • 5.3 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      6.3 "For only 63%, the bathroom was ok."
    • 4.5 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."
    • 3.5 "Internet is poor."
      1.6 "84% said the wifi quality was bad."
    • 3.2 "Disappointing wellness & sports facilities."
      3.0 "70% didn't like the fitness area."
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    Overall rating

    7.5 Good
    based on 26 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.8 "Good breakfast."
    • 7.0 "Good cleanliness."
    • 5.5 "Rooms are ok."
    • 4.2 "Not very comfortable."

    Overall rating

    7.9 Good
    based on 79 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 8.6 "Location is great."
    • 7.8 "Good breakfast."
    • 7.0 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 5.0 "Rooms are ok."
      3.9 "61% didn't like the uncomfortable beds."
    • 3.9 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good accessibility by car"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    quite large room
    ridge parkway
    traffic noise
    staff was pleasant
    best value for my money
    average for this star level
    hot tub
    convenient to downtown
    outlets for devices
    room was clean
    obnoxious loud
    downtown asheville
    conference room
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