Overview

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Riu Palace Las Americas
Best Room Service

Blvd. Kukulcan, Km 8.5, 77500 Cancun, QR, Mexico
+52 998 891 4300

$350+

Overall guest ratings

8.9/10 Excellent
based on 1,794 reviews

Review highlights

  • 9.4
  • 9.1
  • 6.5
  • 6.4

Nearby

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    About

    With a stay at Riu Palace Las Americas All Inclusive - Adults Only in Cancun (Avenida Kukulkan), you'll be minutes from Plaza Caracol Mall and Caracol Beach. This 4-star resort is within close proximity of Cancun Convention Center and Forum By The Sea Mall.

    Rooms

    Make yourself at home in one of the 372 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional amenities at this Art Deco resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 6 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 6 bars/lounges.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Meeting/Banquet facilities
    • Child pool
    • Restaurant
    • Playground
    • Hot tub
    • Non-smoking rooms available
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 1,794 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      8.3 "Good access to the airport, said 83%."
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      9.7 "97% found the restaurant service to be one of the best."
      8.1 "Housekeeping was great, according to 81%."
      8.9 "89% were happy with the room service."
      9.2 "Lovely bar service, according to 92%."
      10.0 "Lovely pool/beach service, according to 100%."
    • 8.9 "Good value."
      8.9 "89% were happy with the price."
      9.5 "95% thought it was a great value."
    • 8.4 "Food is delicious."
      7.8 "78% loved the menu selection."
      9.7 "Beef and steak dishes were excellent, according to 97%."
      8.9 "89% were happy with the price."
      9.4 "Yummy desserts, said 94%."
      7.1 "71% thought the dining area was clean."
      7.1 "71% enjoyed the snacks that were offered."
    • 6.7 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 5.7 "Sufficient wellness & sports facilities."
    • 3.9 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    based on 1,345 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.8 "Good value."
    • 8.5 "Food is delicious."
      7.7 "77% loved the menu selection."
    • 7.7 "Good vibe."
      8.6 "86% enjoyed the friendly atmosphere."
      9.0 "90% said it was a stylish hotel."
    • 6.9 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.6 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
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    Overall rating

    8.7 Excellent
    based on 448 reviews
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 9.0 "Wonderful beach."
    • 8.9 "Good value."
    • 8.2 "Food is delicious."
    • 6.9 "Average cleanliness."
    • 6.3 "Rooms are ok."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    data provided by TrustYou

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